We stopped by Smashburger and this is one of those places I come to when I want a burger, but still feel good about what I'm eating. You can taste the quality of the beef, which honestly matters more now than ever. With everything out there lately about food quality, it's nice to feel like you're getting something fresh and well made. Everything always tastes fresh and not overly heavy, which I appreciate. I also love that they cater to keto, because that's exactly how I order here. I always get the bacon smash, no bun, with either pepper jack or cheddar and the one thing I don't skip... the bacon has to be well done. That crispy bacon with the melted cheese and grilled onions just hits. It's one of those combinations you don't mess with once you get it right. It's simple, but it's consistently good. Helpful tip: If you're ordering keto, do no bun and ask for the bacon well done. That's the move. read more

Unfortunately, our experience was disappointing. This restaurant did not seem very accommodating to elderly customers. We struggled with the touchscreen ordering system, which was not particularly user-friendly, and were then prompted for a tip at the end of the transaction despite receiving minimal service. We walked up to the counter and the girl had difficulty guiding us through the menu The employee assisting us was unusually persistent in trying to up-sell us extra ranch and specialty sauces for an additional charge, even after we politely declined multiple times. It felt more like a sales pitch than customer service. What made the tipping request especially frustrating was that we were expected to clean up after ourselves, were not even provided a tray for our food and had to eat our food directly on the dirty table . We received very little table service. Businesses should either pay their staff a fair wage or allow customers to decide on gratuity without feeling pressured and given a default time amount at the end of the transaction. The entire experience felt like guilt tipping at its finest. The food was fine, but the overall customer service experience left much to be desired. This place was likely a '1 and done' for us read more

Service was good. Restaurant was clean and quiet. No official seating area for those of us on wheels, but I found a spot to easily transfer off my scooter. My scooter is small, so I could maneuver through the tables. Also, where I sat, there was still a little room for others to walk by. With my regular scooter, highly unlikely. The food was delivered to me hot. Fries were okay. I asked for no salt. The burger however, it was the most salty burger I've ever had. It was greasy too. My lemonade was good. They had three extra kinds of lemonade... I don't know if I will try something else here. read more

02.13.2026 - SMASHBURGER - ELK GROVE, CA - Trying a restaurant for the first time always carries a bit of anticipation, and from the moment I stepped in, I felt at ease. I mentioned to the counter attendant that it was my first visit, and she responded with patience and genuine helpfulness, guiding me through the menu without rush. That kind of service leaves a lasting impression. She pointed out that their most popular burgers feature double patties--a generous option that clearly satisfies a hearty appetite. While tempting, I wasn't in the mood for something quite that substantial. Instead, I chose to build my own burger, opting for a single patty with pickles, onions, and lettuce. Simple, classic, and timeless. There's something nostalgic about a straightforward burger done well. No unnecessary extras--just quality ingredients coming together the way you remember from your favorite comfort meals growing up. I paired it with their SmashFries, seasoned with rosemary (and possibly a hint of garlic). The aroma alone was inviting. Crisp on the outside, tender on the inside, the fries complemented the burger beautifully. Both items were genuinely delicious. The single patty turned out to be the perfect portion--satisfying and filling without feeling excessive. I left comfortably full, reminded that sometimes the simplest choices are the most rewarding. It was a thoughtful first experience, and one that I look forward to repeating. When I return, I know exactly what I'll order--and that familiarity already feels comforting. read more

Smashburger - Burgers Near Me - Elk Grove, California

We've dined at this Smashburger location several times. We now order online for a to go order. Our food has always been yummy. The employees are always friendly. The inside has always been clean. It's in a shared parking lot. Ample parking. You can join their rewards program to earn points. It's online or the APP! You can redeem points for free burgers!! We've enjoyed their Double Bacon, Double Smoked Brisket Bacon, and Crispy Chicken Sandwich. We also love their Crispy Chicken Bacon Ranch salad. We also enjoy their sweet potato waffle fries and the tots. Overall, we've had a nice experience. read more

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Food came out quick and fresh burger but the waffle fries were not fresh the tater tots on the other hand were very crunchy and fresh. The oreo shake didn't even last long enough for a picture 10/10 but the smash burgers didn't really feel like smash burgers if that's what you're looking for but a decent good burger joint. Service was good answered all our questions. it was nice a clean and roomy inside. read more

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Ambiance 4/5 Clean Service 5/5 Welcoming and friendly Food 3/5 The smash fries and peanut butter cookie milkshake were delicious but this is smashBURGER so let me get into it. My cheeseburger was meh. I ordered a protein style, which means no bread, wrapped in lettuce. They gave me a cheeseburger sandwiched between a bun with lettuce wrapped around the bun! I can't make this up. I wish I would've taken a picture for all to see. I ordered the American burger. The taste wasn't bad but I still prefer In & Out burgers over SmashBURGER. read more

Smashburger - Burgers Near Me - Elk Grove, California

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I ordered the All-American Smash and it was scrumptious. The burger consisted of onions, pickles, and cheese with a single patty on soft and fluffy buns. I also ordered sweet potato waffle fries with chili on the side. The fries were sweet, soft, and crispy. The chili was the consistency of canned chili so I wouldn't order it again. The burger and fries were made fresh so they were hot when they were brought out. Service was good. read more

Smashburger - Chili and cheese - Burgers Near Me - Elk Grove, California

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I stopped by Smashburger on Laguna Blvd tonight and ordered a deluxe cheeseburger and Brussel sprouts to go. I didn't have to wait long for my order, which was great, because the staff didn't have idle time to clean all the tables and the beverage area. My burger was okay, but no flavor to it, so I cbrought it home and added a thousand island sauce to it. The brussel sprouts was very greasy, which is normal, but no flavor or dipping sauce, so I made a chipotle sauce for dipping after soaking up some of the oil on a napkin. The condiments they gave me (in the bag) were several little packages of ketchup. That would've been good with the fries i didn't order. The good thing is, there's a special going on right now where the deluxe hot dog, deluxe hamburger and American burger are only $4.99 right now. read more

Smashburger - Brussels sprouts - Burgers Near Me - Elk Grove, California

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I tried Smashburger in Loehman's plaza and was delighted with the food and service. Unfortunately that was not my experience with the one in Laguna. I waited over 20 mins while I watched 'to go' orders being made and taken with no mention or concern from the staff while I patiently waited for my single cheese burger to arrive. Very disappointing to have had this experience. Wishing I hadn't tipped now:( Better customer service please! read more

Smashburger - Burgers Near Me - Elk Grove, California

Omg so stuffed. Took the pups out to dinner (training them on how to behave at restaurants). We ordered a hotdog, double smash burger, chili jalapeños fries & a salted caramel shake. Everything was delicious. Lots of food! Service was a bit slow today. They forgot to put chili on our fries but brought it separate which was fine. Ate on the patio. Happy because the ground was clean & not sticky. read more

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The food is mediocre, and the waitt is outrageous. Consistently, when we come here to order as it's convenient, i takes approximately twenty to thirty minutes to receive your order. This is might be due to the number of DoorDash costomers, or possibly just inadequate training and inadequate cooking/ working facilities. It gets very frustrating and we'll lead to a lack of love. Loyal customers. If you look at the cooks in the back, it seems that there are just walking very slowly.But I guess that's because i'm frustrated constantly when coming here. I think the owners should take a walk to mcdonald's and possibly burger king to see how to do things, at least a little more efficiently. Once again, i'm not crashing on the workers themselves as they only have working with the tools that are given to them. At the kitchen. read more

I love Smashburger's black bean (veggie) burger and rosemary Smashtots. It's the only chain that I know of where you can get a unique, gourmet veggie burger that actually tastes good! And, the rosemary tots... are kinda fancy, too, for a chain. I like their regular burgers, too - they're flavorful plus you can get a (fancy) truffle mushroom burger! Service is efficient and friendly. And their dining area is spacious and clean. Parking is a bit wonky in that shopping center but it doesn't take anything away from Smashburger. read more

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Stopped in on a Saturday evening. I haven't been here in a over a year. Their menu has changed a bit. I use to get the Jalapeño chicken smash but they've really limited their chicken selection. I went with the chicken smash. It was ok but I love their smash sauce. There's only one staff who did everything. He took everyone's orders. He delivered everyone's food. He packaged everyone's food. He did it all. I felt so bad for him. While I waited for my order, I noticed there were a lot of to go orders. I think a lot of DoorDash and Uber Eats pick ups. I waited over 20 minutes for my food. They're a bit short staffed here so be sure to bring your patience. I made sure to clean up after I was done as I saw a few tables left their trash. This isn't a full service restaurant so I can only imagine the one staff on duty who did it all having to also bus tables. read more

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Pretty good burger and fries. Good fast food version and similar price as other burger places. Burgers are nice and thin patty if you want it that way. read more

This place was a disappointment today!!! The guy I ordered from around noon took my whole entire order completely wrong. Waited 25 mins for a burger and smash tots. Got my bag and they gave me smash fries. Sent it back for my tots I ordered. Left out the door after 40 mins. Got home and realized nothing is on my burger. Literally nothing. Loooked at the receipt and the guy said no nothing on it even though that's not what I asked for. I'm soooo disappointed. Totally not the cooks fault. Now I gotta go all the way back and have it fixed. Completely unnecessary. Time to retrain who's taking orders for you guys. read more

The service today was absolute trash. We walked in to a line of 4 people ahead of us and no one at the counter. We waited for 10 minutes while more people got in line behind us and still no one at the counter. Another 5 minutes went by and the 6 people who came in behind us walked out due to lack of service. We could clearly see one employee in the back on his phone while everyone just stood there waiting to be served. He may have been on a break, but still frustrating to see when there's people waiting to be served. Finally an employee arrived. No greeting, no apologies, nothing. By this time we had placed an order via the app. Currently waiting for our food 10 minutes past the time the app said it would be ready. I'd also like to point out that there are only 3 other customer groups in the restaurant. Unless this food is amazing we won't be back. read more

I've been here couple times. The times I've been here, services and food have been good and consistent. Scorchin' hot chicken sandwich: it was a good sandwich. I definitely wasn't full with just the sandwich itself though. Chicken tenders were juicy and crispy. It had just a bit of a kick. I liked the toasted buns. Peanut butter cookie shake: never had a peanut butter cookie shake before so it was really interesting. Definitely creamy. It was good. Oreo shake: a classic. Can't go wrong with it! Service was prompt. Place was clean. read more

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Smash Burgers in Elk Grove is horrible. I walked in for the first time and ordered a check burger and season tots and a kids meal chicken nugget. First off the food was cold. Everything was cold and it took forever to get our food. And don't let me get them about their ranch. Absolutely disgusting. Take that off the menu. I'm a ranch person and it was the worse I've ever had. The staff who took my order was friendly but the rest of people just stared as if they were tired of being at work. Save you money and go to in and out burger, shake shake. There are other burger places that are much more better. read more

sad excuse for a burger ngl. got a free burger from my cousin bc he in the marines. n he got a free burger for veterans day but bruh ts ahh man. i'll pay them to not give me the burger man. nah but like the burger wasn't terrible but it really wasn't that good. dry too. flavor wasn't that good. but hey man it was free so what am i to complain read more

Smashburger - Burgers Near Me - Elk Grove, California

First time back since before Covid, and it was long overdue. I ordered a smashburger with smash fries, my husband the jalapeño burger with smash fries, and the kiddos each got different kids meals with tator tots. Family of 5, for $63. Overall the food quality was great! We all agreed the tator tots were the best fry option. Not as oily, and good flavor. As for the burgers they all came out very hot, I even burned myself with the first bite, pleasantly surprised. My only issues were, my burger had too much ketchup and mustard, it was very messy. It also had pickles, and I had requested no pickles. Lastly, when paying we used a coupon for $5, and the team had a hard time trying to figure out how to use it. Not sure why it was so difficult. Next time I'll be more cautious when ordering, but overall we liked it! read more

Smashburger - SPICY JALAPEO SMASH - Burgers Near Me - Elk Grove, California

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Great burger. Price was ok. Cashier was nice, but the guy who delivered the food grouchy. My only complaint is fries were on the warm side, not so hot, (wonder if they use the heat lamp or fry a bunch of fries at once???? But I'll be back. read more

Food here is usually great, has amazing seasoning as per usual. Their fountain drink station needs work due to the fact that their sodas were FLAT, and their juices were watered down. Service here was terrible, some asian lady named Tiffany had no customer service and gave us a rude attitude. No hi's or hello's. She just looked at us and said "what do you want?" Ambiance was gross, no music, no welcoming atmosphere. Honestly, if my fatass wanted smashburger, i woulda just done doordash or taken our order as a to go order than sit in this weird establishment. read more

Ordered online on a Friday night at 8 pm. When I showed up they seemed overwhelmed and some customers had some angry faces as they waited for their food. I waited patiently snd then introduced myself and Alejandra was very nice and said my order was being bagged. When I got my order, I walked out to my car and a aide order was missing. It was a larger order 4+ burgers, 4+ sides, etc. Alejandra came out to my car and said they had my missing order. 5 stars! read more

Ordered the Double Mushroom Truffle Burger and it was good! They had a promo of 50% off new item burgers so I decided to give it a try. Service was a little slow and I noticed that there weren't too much staff. My order has been ready for awhile but nobody was there to check on it until I asked them while waiting. Store looks clean and modern. read more

Smashburger - Burgers Near Me - Elk Grove, California

Very strange experience, as I order online but still had to wait about 40 minutes even though there were not too many orders ahead of me. I noticed he was standing there and waiting for the two cooks to complete the order. I asked a few times about my birthday milkshake order but unfortunately I was told to wait even though I don't understand why. This is not how I excited to enjoy my birthday. The employee looked annoyed and inattentive at everything and everyone. This bad experience left a bad taste and I'm just confused about the interaction and lack of care, attention, speed, or anything else. Ambiance was not clean, not welcoming, or inattentive. I feel like I waited my time. I've enjoyed coming here with my family but now I'm unsure. read more

It's one star because of the wait. We walked in with 2 people waiting and still didn't get food for an hour. Definitely do on line otherwise you are completely ignored. Even if you order way before an on line order they get theirs first. It was the most ridiculous sh** show ever!!! I felt very badly for the one cashier and one food server- they were definitely overwhelmed! read more

I don't even know where to start! Placed an order for 1 hot and 1 regular 5 piece tenders. Order pick up time for 6:02, took them 1 hour total from the order time, and passed the pick up time! Sadly a bunch of young people working here, no store mgr and the place is dirty. Never again! read more

Don't come here at all often, very disappointed my bacon burgers where dry and fries were not hot not, even warm. I did call the manager and was offered to remake the fries. But who has time to go back and fix ppls mess ups. I told him to just talk to his crew, so other ppl don't have to deal with a waste of time and money. now days unfortunately ppl just don't care about quality anymore read more

YES, YES, & YES! This place is one of our favorite burger places in the area. The burgers are so juicy, and tasty. You seriously cannot go wrong with anything on their menu. Please be sure to get a shake to wash it down. Seriously...extra YUM! :) read more

SMASHBURGER! A lot of restaurants try to copy it, but there is ONLY ONE! SMASHBURGER! I do the Truffle Smash. One of my favorites. Don't interrupt me, I'm in my BURGER ZONE and loving it. The flavor just melts in your mouth with a lovely burger CRUNCH on those delicious, crunchy edges. The bun, the burger and everything on top = delicious! Let me know how you LOVE IT! read more

Came in for a Haagen Daz milk shake which was delicious and impressed with the size of it until my husband tipped his cup to drink and saw this!!! I'd say at least 2 oz of deceiving tactics! This is probably through out the franchise unfortunately. Too bad they had to do this to make a sale. read more

Smashburger - Bottom of the Smash Burger shake cup - Burgers Near Me - Elk Grove, California

The burger was good although it's not cooked on a separate griddle where they cook meat so if you get any vegetarian or vegan options, it's most likely gonna have meat juice read more

Smashburger - Milk shake all day - Burgers Near Me - Elk Grove, California

Always looking for a good burger and this spot is usually consistent. This location is near my cousin house so we have been here a few times for dinner. We have gotten the single and the double smash and I would recommend you go in for the double. The classic double comes with everything and cheese. The burger is a standard burger and not that flavorful. They usually have good fries and tots but last time those came out cold so thats no bueno. The service is good and this place gets busy so there is usually a wait. That could explain some of the issues I have had here but for the price, and with all the food options in the area I expect better. If you do come here, order ahead if you can and check your fries before you leave. read more

3 stars for the customer service and the food is decent tasting. But I had to take away 1 star due to portion. Spent $100 worth of money here and almost all the sides were cold and they skimped a lot on the tator tots. The burger did not taste as good this time as well from the first time we tried. read more

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Some friends and I are here at this moment. We ordered food to go. We have been waiting over 40 minutes. I checked jn about 15 minutes ago with staff and they said our order was "coming right up." They just told us this again. It's not very busy and people who ordered after us are getting their food before us. The staff seems indifferent and not apologetic at all. I'm considering asking for a refund. read more

Soooooooo slow. More than 20 minute wait for 3 burgers. People are walking in and walking out. The wait time is too long. In the end, it took 40 minutes to get our food. I will never come to this place again. read more

The Good: My food was hot and fresh. Patties definitely were fresh off the grill. My tater tots were crispy! Burgers and fries are always best when they're hot! Bun was good and the bacon was a great add on. For those with issues on price, there really isn't much now days that does not add up to $20 per person. I would say that the price is fare. The Bad: Although I loved the freshness of food, my biggest complaint is the flavor. I felt like the patties lacked some salt and pepper. I also felt like some sauce would be good too, or more of. Burger sauce, ketchup, mustard, mayo? Personally, the smash tots are ok only. Not a big fan of the added rosemary. They were perfectly cooked, hot, and crispy. But the rosemary jut didn't gel well. Over all, not a bad place. read more

Smashburger - Double Bacon Smash. - Burgers Near Me - Elk Grove, California

In 8 years this is my first negative review. This place is horrible The customer service is not just horrible but RUDE! The food was late, cold, and the wrong order. Then they made us wait 35 minutes to get the right burger. All the while talking shit under their breath about how annoying it is to remake a burger. read more

Ordered smash fries and sweet potato fries and was utterly disappointed. Smash fries were warm, stale, and greasy. The sweet potato fries were cold and stale! Considering I waited about 10 minutes for my order, I was expecting them to be hot and freshly made. Service was pretty bland (perhaps even unfriendly unless I was overthinking it) and slow as well only thing this place has going for it is that it's really clean. read more