Was probably the first customers through the drive though this day and the woman working the drive through was phenomenal. Such a kind employee for 5am would definitely return read more

If I could zero stars I SWEAR I would. Manager is RUDE. We routinely wait 20+ minutes in the drive thru. This is the WORST McDonald's in the world. read more

Stop by McD's during a road trip further north, and was trying to get a coffee mid way through the 7hr drive. Nothing else seemed to be in the area so at McD's is where we went. While here since hadn't eaten much, we ended up grabbing a few orders of fries and a couple of chicken sandwiches. The fries were probably the best part of the stop, but they weren't the greatest (hot & fries, and nicely salted). The chicken sandwich was iced vanilla Latte were extremely underwhelming. The chicken sandwich looked like something you'd get in a kids meals, i.e. extremely tiny. And the iced coffee looked extremely watery, and made me wish I hadn't ordered it at all. And had just waited for something else, which I would've gotten once we reached Eureka...but I know now for time time I take this trip...just make it to Eureka! Staff was fine which is a plus, but you don't go to McD's for the staff. And I wouldn't go back for for anything of the food either. read more

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Went through the drive-thru and asked for extra ketchup and onions on my cheeseburgers, get home to very little ketchup and no onions at all! I tried to call them so I could just let the mgr know and no one ever answered the phone. I guess they always F you in the drive-thru!! read more

The guy running the drive through here is a complete douche bag. I accidentally hit drive through instead of pickup inside and he was totally rude to me, gave me attitude "well that WAS a drive through order so I'm going to have to resend it through" and rolled his eyes and walked away as he's talking with the most condescending tone. Canceled my order. Screw him. You suck at your job and deserve every bit of unhappiness you have. read more

Very expensive. An Egg McMuffin, by itself is $6.89. I call bullshi+! Also, with said purchase, I was only given a dime back... Not 11 cents. Yes, the penny is no longer a thing, but in principal, I was short-changed. It will be a VERY long time before I go back to this establishment. read more

Got 3 $7 meal deals n the buy 1 get double cheeseburger which should've been 27 plus tax but paid almost $40 got 1 sweet and sour sauce went inside with my son while parked after getting our food to get 1 more sauce and grab a smoothie while waiting my son asked for a range on sauce the lady would not do it continuously saying it's 35 cents and I told her we had food in the truck waiting n we only got 1 sauce for 3 meal deals n she made such a deal will not be going back!!!! read more

SO slow. there is no reason they should be making $20/hour. I ordered a sweet tea lemonade and THAT IS ALL and was waiting for 10 minutes. I was the ONLY one in line. read more

Went to McDonald's like I do every morning and got this large frap like I do every morning, Ashley seems to be the only one that makes them correctly. So I called and complained to Justin the manager and he said this is how they make their large caramel frappacinos. He proceeded to argue with my husband and hangs up on him, we always have issues with our orders that's why I stopped ordering from DoorDash because something was always wrong the prices were to high to continue to order and have missing items.m. Everytime we order one it taste different. Ricardo was much more professional And Ashley shout out to Ashley for always making things right when things don't go as planned. I called corporate and complained. They completely agreed with us on this and will handle it. read more

McDonald's - Large frapp. This is what a large frapp looks like according to Justin the manager. - Fast Food Near Me - Fortuna, California

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I door dash a McMuffin a couple times a week. The last TWO times the egg is the wrong egg! It's the folded kind with zero flavor and the sandwich doesn't taste as good because of it. Put the correct egg on dang it! read more

BEWARE! No coffee in the coffee! Stopped by for a medium coffee - 2 sugars, 6 creams. I couldn't imagine it being more watered down so I returned for a refund. I was nice and understanding. Server said he would brew a new pot and asked that I wait. Either they ran out of coffee, or the server lied and was cruel by adding even more water! No sugar and very little cream ... what a disappointment especially since I was a few miles down the road before I took a sip. I really think he added more water since the sugar and cream were diluted. read more

Told me to wait for the food in the waiting area. Did not bring me the food for 15 minutes. Then when I asked, they wanted a receipt. I was lucky I got the receipt today. Normally I just say I don't want a receipt. Bad service read more

Worst help act they are doing me a favor . Some of the workers act like they need a translator so that's also difficult. The food so disgusting and old If they can get your order correct . I can't believe they are in business. Please go to Eureka McDonald's Both locations the food is fresh and the staff at both locations are kind helpful and don't need a translator as well... So much cleaner . Who ever owns this franchise your business looks like a health hazard and who ever is running it is ruining it read more

This McDonald's is ridiculous. I would not go there, and if I could give negative stars I would. We just flew in town and decided to just get cheeseburgers from this McDonald's. Ordered 10 cheeseburgers. We get home and give the burgers to everybody. Only 2 cheeseburgers were made correctly. The other 8 had no cheese, no ketchup or anything. Just meat and bread. Then we call up there and the manager is very rude and says he's the one who made the order knowing he made them wrong and begins to argue. This is not acceptable from this type of establishment and I will be disputing the charge and also filing a report with the better business bureau. read more

the manager Bianca was working the register and putting together the orders/working drive thru and we still got our food quickly and respectfully, and honestly it was the best mcmuffin and mcgriddle we've ever had! Bianca needs a raise. The store itself is squeaky clean and the bathrooms were also very clean. lovely :) read more

McDonald's - u kno da rules! - Fast Food Near Me - Fortuna, California

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I've been getting breakfast from this establishment for 3 weeks and have been happy every time. I get there a little after 5AM and everything is nice and hot when I get it (egg mcmuffin and 2 hashbrowns. read more

For someone as important as iam i need fuel in my stomach to think clearly. I'm here saving these people from nukes,wars,and aliens, things they don't even know about.So when I pulled up to Mcdonald's in Fortuna California and tried their hot and spicy Mc Chicken i have to say... this shit is Straight gas. As soon as i took my first bite i solved world hunger and world peace all because of the first bite I humbly thank all the employees that work so hard at McDonald's. May God Bless you all MotherFuckers. Sss sincerely Joe read more

McDonald's - Best Food In America - Fast Food Near Me - Fortuna, California

This place has become so cutoff from there customers and what not I will never be going back to my hometown McDonald's Donald's because what it has turned into. I was there for 30mins eating with my family and saw 4 people go to order at. The counter and people told them to use the touchscreen but they didn't want to so they left. I also watched several people come inside from the drive threw who's orders were wrong the place has become a joke please don't waist your time going there. I will never be going there again. read more

McDonald's - Shows how cutoff from the public they want to be - Fast Food Near Me - Fortuna, California

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The service is a joke... they will just ignore you even after asking several times if someone could take my order. There were only 2 people inside. I assume they are trying to force people to use that disgusting kiosk. We walked out and drove to In and Out !!! McDonald's could learn a lot from in and out. read more

The McDonald's in Fortuna is the worst one I've ever been to. Horrible service, I'm pretty sure they are completely understaffed. I sat at the speaker for 5 minutes, waiting for someone to take my order. Said "Hello?" And was told to hold on a minute. 3 MORE minutes went by. The only reason they took my order was because I started yelling that I wanted to LEAVE but that I couldn't because I was trapped because of the freaking 6 cars behind me ALSO waiting. This was me giving you guys another chance. I understand that shit happens, but our first experience wasn't any better. I don't tend to leave reviews, but If I've had issues the last 2 times read more

Stopped drive thru 935 pm Used a code - they did not ask for it - maybe still too new - Line did not move at all for 4 minutes. That's way too long for drive thru. Special orders holding up the lone ? Move them out of line. Special orders slow it all down Lined move along after the delay of the car up front Food was good - iced coffee good and as ordered Am frustrated over long delay by one car that should have been moved along to wait. Otherwise - a good visit for me Solid 4 read more

Manager had this place dialed in. I haven't had an Oreo McFlurry where they actually blended it in years. 10 outta 10 on the McFlurry. They were out of fries but I'm not even tripping. read more

Is always a great time at this McDonald's is the best fast food restaurant in town thank you for everything you guys do read more

McDonald's - Fast Food Near Me - Fortuna, California

Yes beautiful restaurant this is indeed. Food is much better than other McDonald's I've been to in my life. This food at this location of McDonald's cures my depression as well as very yummy. Employee by the name of John John makes me feel welcome and safe. He is cute boy very nice and helpful. Manager Ashlyn is best at managing better than others I have seen. I come here very often and order the same thing, 4 Big Macs and a large coke. It fills me up for the week so I return every Friday. read more

McDonald's is trying to force us to order from their silly kiosks, even though the till is open and vacant. So, the nice young staff member entered my order on the kiosk, instead of the till, where I stood! She then came over to the till to accept my payment! If I am ever forced to order from the stupid kiosk, it will be my last ever visit to McDonald's read more

Do not even waste your time ordering from here. Lol Missing items often , crunchy fries , they don't care how they cook the food they will serve it lol oh and no straws, and good luck getting in touch with anyone. read more

Great service here, people is nice and the steak egg and cheese bagel was fresh, most of the time the food is good here, I like that the place is clean also, great place read more

This McDonalds has very low quality service even for fast food. They are unable to keep up with the line and even when you are the only car in line they won't hand you your food at the drive through. Then when you get your food it's wrong or messed up 50% of the time. Sent back a soda asking for a new one as there was no carbonation and they brought me back one even worse. read more

The food was fine. I very much resented being confronted with three home-made signs that blocked the registers, urging us to use the ordering kiosks instead of ordering from employees. The kiosks are a pain in the butt to use, and probably unsanitary. This latest attempt to avoid paying employees is ridiculous. When we needed something, there was nobody at the front and we had to wait around for someone in the kitchen to notice us. Very poor service! read more

McDonald's - Building a wall at McDonald's - Fast Food Near Me - Fortuna, California

The new Manager from out of the Country is not nice to his employees He was taking down license plates of trucks of trucks he said that were illegal or deleted DPF he said he had a friend who worked at Carb. Be careful driving your truck through McDonalds. read more

Stopped in here on my way back from the driving through the "Avenue of the Giants" on U.S. 101. I was headed for Eel River Brewing Co. for an ale tasting - and needed something in my stomach - so I hit the Drive Thru at McDonalds. Ordered a Filet O' Fish with extra tartar sauce, and added lettuce and onions. They made the sandwich to order. It was hot, fresh, and tasty. I wolfed it down in no time flat! #McDonalds read more

McDonald's - Fast Food Near Me - Fortuna, California

Total rip off, you order the $5 deal and then when you get there they charge your kid 13 dollars, when they pick it up for you, for cold soggy fries, cold hard chicken nuggets and a very poor hamburger, saying OH we don't have the deal. Even though the deal is advertised online for this location! Total RIPOFFS ... read more

they are rude very bad customer service. I just wanted sauce after i ordered and no one would tak my order and then i got yelled at for "threatening them" when i just said ok thank you for nothing cus no one would take my order at drive thru read more

I come to this McDonald's probably bi-monthly for the past couple months and am usually really happy. Today, though, I got barked at over the speaker system because they didn't have large cups in stock. The woman (with a large braid, black hair) taking my order at 6:30ish was rude and rushed, talked over me throughout my whole order and had to restart twice, cut me off multiple times to ask if i was "finished ordering", even though we had just started over. she could not figure out a way to upgrade our fries to large with the meal because of the cups, but didnt try to offer a solution and cut me off while i was trying to order an additional drink and fry (you know, having to pay extra for less product than i would usually get because they didn't have the right cups, because thats obviously the customer's problem.) and didnt even bother to read back our order after screwing it up repeatedly once we finally got to the window to pay. I really hope Kenji reads this and recognizes having an employee like that amongst the team they have will lead to issues. I'll take a break for a couple months and come back. read more

I called and first asked for a supervisor. They don't work on the weekend. I told her the issue with my fries and the sandwich. She pretty much just said "ok". It's 1125am why are the fries already old?l read more

McDonald's - a hand holding a basket of french fries - Fast Food Near Me - Fortuna, California

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Very beautiful place, I arrived at this very location in the mid part of the day and was greeted by Johnny Johnson and Manager Ashlyn, They took the time out of there day to ask me how my day was like they knew i had been sad. The wife and 7 kids left me and i'm just here with a empty bank account. My food was extremely good and low price. I will be returning daily. read more

I'm on a road trip and I always stop at McDonald for the same order. A burger, soda, and chicken tender. I expected fast food otherwise I would go for a better restaurant where I can wait. This is too damn slow. read more

I have hesitated posting a review because I didn't want to sound too negative. I eat hear way more often than I would like to admit but I would it averages to about a dozen times a month for 15+ years. Of the few fast food choices in town, sadly, this is the better of them. Most of the time they are friendly here. Every now and then, there is someone new who may be distant but I don't recall anyone ever being rude. I would give them high marks for this. When it comes to accuracy I would give them low marks. It's about a 60/40 if I am going to get what I ordered. The menu is pretty standard, yet it seems random if the correct ingredients are going to be on the burger. I rarely if ever order something special. Yet, different ingredients or condiments will be on the burger at different visits. I have asked for one type of 1/4 pounder and a completely different one was rung into the register. I have never had the wrong items bagged, but there have been missing items in the bag. Typically it is the chicken nuggets. Next we come to consistency issues. I don't mean about the food being consistently right or wrong. That is the issue above. I mean about consistently being made. McD is formula food so it should always be the same, like it or hate it. One day the fries are super salty, the next day they have no salt, the day after they are just right. It's a crap shoot on what you will get. As for cleanliness. This they are actually pretty good on. I don't mean during a dinner or lunch rush, as any dining room is going to be a little messy then. I mean the post peak hours where you can go in an the floor looks nice and the tables are clean. The parking lot is very well kept up. In summary, even with all the problems, it is still the best fast food in town. Imagine what the other places are like. read more

I actually don't care for McDonald's much but my fiancé does so I am here pretty often. I only buy fries and donut sticks for myself and holy heck! My fries are always fresh and my donut sticks are amazing! (We didn't have these in sac county so I'm stoked on them) No complaints about the burgers/fries/shakes from my man either so you've won yourself that 5 read more

These people have no clue what is going on around them. I wonder if someone has to remind them to breathe? They messed up a simple order not once but twice. What more could I have expected from McDonald's though? I knew in my heart it was going to be a disaster when I got in the drive thru. Sad day. read more