For the love of God, please learn how to make sweet tea or take it off the menu. When I order it, it's either unsweetened iced tea or this watered down iced tea with a hint of sweetness at best. Worst sweet tea I've ever had in my life. Tastes more like water than anything else. The second time I went to lift it up the cover popped off and spilled all over the car. Hating my McDonald's experience today. read more

These motherfuckers threw the nuggets at my face i will be back trust me janice you will get delt with!!!

Tried to pick up a doordash order. Doors were closed. Waited in line for the drive through just for the person at the speaker to tell me that I have to go around to the 'designated delivery zone'. Parked there and there's no instructions on what to do to pick up the order. Tried calling the store 4 times and after a few rings they would decline the call and send me to voicemail. Don't accept doordash orders at this location and save yourself the miles and time. read more

Oh hello this McDonald's is amazing the French fries are thin and salty. You want to come here? Come to this location everyday.

Everytime i come to this mcdonald's they always DO SOMETHING How are you gonna give me a big mac with one patty it's supposed to be two...... if u guys ran out of patty yall could've said something. SO UPSETTING PS yall could've more pickles one isn't enough!!!!!! read more

McDonald's - My Big Mac Meal - Fast Food Near Me - Framingham, Massachusetts

got home and we were missing a whole 10 piece nugget. Don't have a car so can't go back either for a refund or for the nuggets.

Me and my 2 daughter's went for lunch Saturday at McDonald's my oldest daughter 11 years old got a snack wrap Saturday night she was very sick with food positioning throwing up tummy hurting she did t go to school monday Tuesday went to achool got sent home Thursday she is finally going to achool she says she will not eat there ever again she was sooo sick emailed Sunday night have not heard back from McDonald's at all nice place NOT read more

Horrible i brought my kids to this McDonald's and I ordered two sandwiches and I pulled up to the window she called me a pendahoo I searched it up and it meant stupid and weirdo read more

You really need to reel in the stupid you have serving the drive thru. Repeat everything. Give receipts always. Repeat again when you hand off. Damn. It is so hard to get what you order at your place. This happens too often. read more

The workers are racists here. At least 3 times when I ordered and dined-in with friends (who look Hispanic) I did not get my food delivered to the table but they did. It's quite insultive. I am white and a frequent customer. This racist behavior is NOT ACCEPTABLE. Please train your managers and employees to treat EVERYONE EQUALLY. read more

Every single time a drive thru order from this place is missing at least one item. It's like a running joke. And if you use the app, once in a while they'll cancel on their end so when you show up for your order, they'll say they don't have it and the order disappears from your phone. Better to skip this location since it's trash. read more

Their vanilla ice cream is the best! It just hits the spot especially on a hot day. The portion is very large too. It's a steal for just $2.

5 star because if you go to McDonald's you might not get what you ordered but the food sure does always hit the spot

I've asked for a double quarter pounder meal multiple times and have gotten singles... I can get business. but at this point it feels like that it's just to cut food costs and I'm just the one. read more

Terrible service!! No greeting, manager was working the counter and was very rude and abrupt. Only words out of her mouth was "anything else"!! I know what to expect as far as the food and "ambiance" lol. But there is no reason to be rude to customers for no good reason. read more

Missing food items. No sauces despite ordering them from the app. Staff was making fun of another customer who they didn't give him his drink. read more

Ordered and paid for my breakfast on the app. got there 2 minutes after breakfast was done due to traffic and was told I couldn't get my order. Clearly frustrated I was talking about it with the guy at the counter and this random girl DALI or whatever it was comes into the conversation to say it's a me problem not a her problem and proceeded to call me a "dumb fucking bitch" and scream in the background. I don't know what kind of place this is to hire people that speak like this - like come on you work at McDonald's. I will never go to this place again. read more

McDonald's - Fast Food Near Me - Framingham, Massachusetts

I still swing by and hit the drive through with the kids from time to time. Some how I forget every time I show up that I can't go through the drive through without driving all the way around the building. This just bugs me. Single stream entry. By the time the year comes that I remember they will either renovate it again or it will be something else. They now have a few parking spaces to park just beyond the pick up window. This is hand for when you need to wait for an order or if they happened to forget something. I ordered fries without salt and they made them up fresh so I parked in the spot and someone brought them out in just a few shakes. read more

Manager is miserable. Always rude and dismissive, for years. Surprised she's still employed because it's been years that this is ongoing. My friend Kathlyn ordered a 4 piece with ranch and this bitch goes "For a 4 piece? You hungry bitch" read more

If I could put zero stars I would. At the cochituate rd in Framingham location of McDonald's, the night manager Jennifer was swearing and screaming at her employee while I was in the drive through. It was directed towards a Hispanic male who is of younger age who was working at the first drive through window. Jennifer should not be working at a company that prioritizes customer service. she is highly unprofessional and unqualified for her position. Jennifer should be written up and or fired. And on top of that her employee should receive a thoughtful apology and compensation. this happened 11/1/2023 around 12:35 am. read more

A chic knot parking is inaccessible because they've dumped a storage container in it. They're constantly out of things from beef to ice cream. But of course they don't update the menu. I get that shipping has been a challenge, but other McDs nearby have not had this problem. read more

Check your take out order! I've been here three or four times this summer and every single time, we didn't get the food we ordered.

One of the best McDonald's locations I have visited in a long time. I'm not in the habit of leaving reviews, either good or bad, unless the restaurant made an impact on my day. I was stressed, exhausted, and just needed something to eat after being up since 2 in the morning. This restaurant really delivered. Food was hot, fresh, staff was friendly, and service was quick. I went inside to use the restroom, and decided to order on the kiosk in the lobby since staff looked busy in drive-thru. Despite the long line outside, they were extremely attentive. I don't understand the bad reviews and low rating. If I could leave more than one review and rating, I would. Highly recommend! read more

The owner and managers of this store must realize people are driving in the exit. People drive on the left side to avoid going around the building. I've seen many accidents almost caused here and plenty of fights. And yet they do nothing about it.. what kind of company operates like this. And you know they know what's happening because they've tried to put cones out at times instead of just extending the island because of course that would cost a few dollars to fix. On top of all that the food is usually not that good read more

Usually, this McDonald's (343 Cochituate Rd - Rte 30 in Framingham) is better than the one located on Rte 9 in Natick because the staff generally speaks and understands English and, therefore, tends to get the drive-through order correct as compared to the Natick franchise which is AWFUL for accuracy! However, today, Sunday, 3/24/2024, around 6 pm (light customer traffic), the McDonalds located on 343 Cochituate Rd (across the street from the large Post Office location on Rte 30), got the our order incorrect three times, once at the drive-through menu, a second time when I went to pay, and then at the window to receive the food they gave us the wrong bag of food! Only this time the staff appeared to speak English fluently. Further, the female at the window where the food was handed out was attractive and wore immaculate makeup. I only mention this because how she presented her appearance/makeup was an indication of her attention to detail, which was spot-on. I just wish she/her staff exhibited the same attention to detail in getting our order correct the three chances they had to get it right during a period where customer traffic was NOT heavy at all. The language barrier was not a factor this time. Lack of attention to detail/duty, possibly a poor attitude, was the issue! read more

when I pulled up to the drive-through, the girl who took my order was rude. I ordered a happy meal. She didn't ask if I wanted extra fries or apple slices, but i tell her that i wanted the fries anyway. I also ordered ranch with my meal and an Oreo shamrock McFlurry. when I pulled up to pay the girl who took my card, was also rude , then, when I pulled up to the window to get my food, they tried to hand me a shake and I told them that I had ordered a McFlurry not a shake so he went and made my McFlurry. Then he gave me the McFlurry without a spoon (the boy at the food window was very nice. i'm sure forgetting the spoon was a mistake) so I drive all the way around to go in and get a spoon myself. when I open my happy meal, they still ended up giving me apple slices even though I asked for extra fries instead and they didn't give me ranch..they gave me ketchup. they definitely just didn't listen to a word i said when i ordered. read more

Something has changed At this McDonald's. In the last 3 months I have visited there 3 times and each time my order was wrong. On one visit I literally had to drive through 3 times to get the right order. I ordered a McGriddle meal, got a Cheeseburger and French fries. 2nd try I got a McMuffin meal with a hashbrown so badly overcooked it was too hard to bite into. I actually would have just kept the meal if not for that. Got it right on the 3rd drive through because the girl (seemed to be in charge) made it happen. Went there last night. No one was working the cash window, making it impossibly long at the pick up window, the young man had to go over to a cashier at the counter for each order. It was 9:40pm so maybe they planned it that way but I've been there before at that time or later and they had someone at the cashier window. Seems it time to stop going to this McDonalds. read more

New double drive thru and swanky new digs! The remodel is DONE! wooooooo! so pretty, nice and new. I love me some McDonalds....and McDonalds loves me (as in my thighs, oink) read more

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Horrible, just horrible. Messed up our take-out order. We were missing 2 breakfast burritos and 1 breakfast sandwich. Always check your order before you leave; we made that mistake of not doing so. When we got home, we opened up the two McGriddles. One literally had nothing in it, the other just a sausage. Absolutely disappointing experience. Will never go back. read more

McDonald's - Ordered two McGriddles - one McGriddle had nothing in it, the other just a sausage. - Fast Food Near Me - Framingham, Massachusetts

Didn't tell me that the ice cream machine was broken until after I ordered. Forcing me to experience the infinite sadness of eating a small fry with no ice cream to dip. Left feeling dejected. Otherwise standard McDonald's experience. read more

The worst McDonald's that I've ever been to. McDonald's is well known for setting up guidelines/codes for interacting with customers for greeting, but there was no greeting and not a word uttered in English when I visited there there other day. I know that keeping price down for Big Mac would entails degredation in customer services. I haven't seen yet an order being tossed at me though. I know that in coming ages even those workers will be replaced by robots. I think we are at the point to be gladly serviced by robots instead. read more

Called at 4 o'clock in the morning on the freeway asking if they were open, they said they were. Got there with my family at 5 AM and they told me they were closed? The manager the small Spanish women was so rude, she actually remark that she was "hood" whatever that means read more

I hate to complain but every time I come to this location they can never get my order right and they never check bag before they hand it to customers now I went in to get my order and they missed 2double cheeseburgers so I went back now mind you on break and had little time, I went in asked for manager and she wouldn't even come over to talk to me she just told her to give me the food and I said to the girl that they need to check bag before it goes out she looked at me and smirked they she walked away and I said to her excuse me you are not even gonna to apologize ? She just looked at me and walked away how rude but I don't think she even understood what I was saying which is another thing people need to understand English language if working face to face with them not being prejudice but it's hard on the English speaking people and probably on the people that don't speak it or understand it read more

Worst place. We have waited for almost 10-15 minutes on a busy Friday to order a mocha Frappe. By the time we reached our pickup time, the frappe was ready but they cannot find lids for frappe. We had to wait for few minutes and they said they ran out of lids. Now what they did is amazing, they just completely transferred the frappe to a bigger cup literally, with whole whip cream in the bottom of the cup and they were all having a fun time offering that to me. I just didn't like the way they treat their customers. Not going here again. read more

Came in for a medium iced coffee. Waited for over 7 minutes, which really isn't a lot of time in a grand scheme of thing and I would not complained had I not witnessed 8 other customers who ordered after me getting their orders while I waited. The straw that broke the camel's back was when a guy who were 5 customers after me got his 2 large iced coffee while mine was nowhere in sight. And worse was when the incompetent "worker" laughed when I asked 'where is my order?' The fact she felt it was funny was enough to make me write this review. It is useless to speak with a manager at this location, they are inept. I would have provided my feedback to their website but of course this "worker" didn't provide me with a receipt. Horrible experience Too bad I don't have a middle finger emoji or I would have used it. read more

Messed up my order at first, and then after some confusion on their end, they "fixed" it, except for the burnt bagel I got for my sandwich. read more

McDonald's - Fast Food Near Me - Framingham, Massachusetts

Worst customer service I've ever experienced rude insensitive people and they messed up my order! I am furious and never coming back

This is the most disgusting McDonald's I have ever been to. The staff, the food, the establishment are all abysmal. Good luck if you unfortunately end up here. read more

I'm a pretty flexible guy. Take me to Morton's, I'll eat my face off. Take me to McDonald's, well, I'll eat my face off. But don't take me to this McDonald's. It's disgusting. It's always dirty....not messy, dirty. The counters are usually littered with trash and soda stains, the tables are never wiped down, and the floor is movie-theatre sticky. Nobody who works there seems interested in cleaning any of it up. Maybe complaining about a dirty McDonald's is like complaining about a chinese restaurant that serves soggy french fries. I dunno. But I once ate 20 slyders at a White Castle on Queens Boulevard. So if I avoid this place, maybe you should, too? read more

Literally the worst McDonald's in the continental US. It's the only place open after midnight and the night shift there literally messes my order up, without exaggeration, 4 out of 5 times in a regular basis. read more