35 minutes in the drive thru. Only one window open. Dinner time. Worst McDonald's ever.

You all really need to get a new evening crew! Everyday around 6pm they are extremely slow to its 15 min wait times in the drive thru. Completely unacceptable to be fast food! Constantly messing orders up! read more

By far the worst! Eating while preparing food. That's gross! Manager wearing gloves, but the ones for raw food. read more

This McDonalds consistently gets both my and my boyfriend's orders wrong every single time we order. I've gone out of my way to other locations just to avoid this one. read more

This McDonald's never has enough staff, they always mess up your order, your food is cold and it's a pain to get in and out of their parking lot. I'm about to write an email to corporate, I'm so annoyed by my most recent visit. The bags are so flimsy, huge rip spilled food all over my car. read more

Third time I've been charged for items I've ordered that are miraculously not in the bag. Normally I don't leave reviews, and I know it's a few bucks...but if its on the receipt, it's not that hard to double check the order. read more

This Mcdonalds has terrible service now I used to go here before going to work at 4am! 4AM!! You think at 4AM it would be a easy transaction but nope I was wrong I've never ever in my life have waited at a drive-thru for 20minutes to get a order I stopped going here because I got tired of waiting for a cup of coffee that took apparently 20minutes to make and it wasn't only once that this happened it happened a lot of times. Service used to be great before but I guess they fired the good people and left the unexperienced people. read more

Why you people cannot accept cards in the nights how can we carry cash all the times. Machines not working in the sence? Are you taking cash to your hands or getting deposited in the counter during nights? All the nights same thing does the maching knows to work only in the morning and not to work in the nights? Does we look like fools? Please rectify this immediately read more

The worst place ever! I pass to the drive-truth and I had 3 different order , also I had some coupons because they mess up before , I was trying to used it and she was you can just use one , I was like I'm doing 3 different transactions so I can do it that way , she did it so rude and then when I get my food and arrived home I open my order and all was mess up , I order Crispy buttermilk chicken and she give me the crispy biscuit I didn't say biscuit , I don't know why they put people that doesn't speak English in the drive-truth I'm Hispanic too but damn plise do some thing right! Ok and then I open my sausage and egg McMuffin and the egg was really old I took a picture if they don't believe me I feel bad in my stomach right know , people from the kitchen mostly Indians they doesn't care if the food is old they just put it on you sandwich , I hope the other McDonald's open soon , because this place sucks. read more

ugh the girl there working tonight pissed me off. i'm assuming she was some type of manager because no hat. she had curly ish hair looked hispanic. is chilvery dead for fast food now too? i arrive to the menu and she says "what would you like" what happened to welcome to mc donald's? then she tells me my total (well sounding super bothered) i get to the window with my cash and change ready she opens the door snatched my cash while i still have the change hanging out the window in the other hand and she runs away. and i'm waiting for her to see i didn't have the full amount and then she comes back and gets the change,,, like duh bitch can you not run off? sorry your bf cheated on you. loser ass bitch lmao she was so pathetic read more

I went in the drive through to make an order of four fish fillet and some medium fries. They give it to me and I paid for it and get out from the drive through. As soon we went to eat it fish fillet was ok but fries was so bad. It was very hard and cold. I didn't want to come back to get a refund since I drove far away and the customer service was terrible. The problem is not about the money, it just makes me so sad that I Ordered food but couldn't even eat it. The customer service is beyond abysmal. The location is Centerville road Herndon VA location ( Clock Tower) don't ever go here 0 Stars. read more

This place sucks. I came early for breakfast and ordered the Bacon and Egg on a Biscuit. The biscuit was too oily (more than expected, even for McD) egg tasted over cooked, and bacon wasn't even crispy, it was oddly chewy and questionably not pig in origin. My orange juice wasn't even filled all the way to the top (upgraded to a large)! At least the has browns I ordered tasted as good as ever. There was a lot of construction when I went, and parking was a nightmare. read more

This place just seems to almost always get my order wrong. When I ask them to leave certain things out, they don't listen. Before I even pick out my drink, they order a coke FOR me. read more

Arrived at 3am. They had the dinner menu up and they had a sign showing items on sale from midnight to 4. We were told they were only serving breakfast. When we pointed out that we didn't know what they had because the breakfast menu wasn't up, they offered no assistance whatsoever. read more

I frequently visit this location, only because it's in the same shopping centre as my job. I constantly am getting my order messed up. I will not be returning to this particular establishment in the future. This place is terrible. Today not only did I not get what I ordered but the food was severely undercooked. read more

seriously, this is the worst mcdonald's i've ever been to. their food is tasteless, cold, poorly assembled and messy, and they short fries. two blocks from home, but this time is the last. i ordered a fillet of fish, and it came, not only with the top portion of the bun hanging half off, but when i went to shift it i realized no actual fish patty inside. thanks for that awesome service. read more

Very sweet and generous staff. Jemin was fantastic! Great service. Out of ice cream :( but satisfied us with baked goods.

Second time this McDonald's questioned the validity of my survey validation code. The drive thru cashier kept on saying the code is not correct and that I must "do the survey", which I promised you I did. I even took a picture using my iphone of the completed survey with validation code (knowing this McDonald's gave me heat before), and was I wanting to show it to her and then she kept on repeating, "oh it's ok, oh it's ok". Well if you call your CUSTOMER A LIAR and then the customer wants to show you proof that he did the survey but then you as the restaurant rep don't want to see it, (w/ excuses saying there are cars waiting) then that person should not be working at McDonald's and be fired immediately. If this is store-wide policy, then the manager needs to be fired. Why would anyone call their customers a liar, by lying that the number isn't working and then not take 2 secs to see the picture he took of the web page showing that it was completed. Stupid thing is she gave me another survey, so needless to say I documented this issue in that survey. Other than that the quarter pounder with cheese is still one my my favorite! read more