[ Food ] The hash brown I ordered was sooo salty! I ripped the smallest piece so the rest went to the trash, what a waste of money. Before I threw it away, one of my family member tried it and immediately gave a disgusted face. I ordered an ice coffee too and that was okay... a tad bit on the sweet side but the small size was sooo small... Both items were not worth $3+ each... Smh [ Service ] There's no kiosks here... But the person who gave me my order seemed nice. [ Parking ] Don't be fooled by the parking garage near this location, there's just the limited parking in the front of the shop. read more

I haven't tried the food here at this location, I would mainly just order ice coffee; however, one thing I love about this location is their countertop and the location. The service here is professional and they always very nice and professional. To bad their outdoor dining away is locked but atleast they have security here everytime i come here. read more

McDonald's - Fast Food Near Me - Hollywood, California

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During a moment of weakness last summer, I downloaded the McDonalds app. I know I can just delete it, but I cannot bring myself to do so. They have some really good deals (I admit the Friday fry-day is what got me to give in) but other deals usually apply to what I order ($1 off happy meal, $1 hash browns, etc.) I sometimes go a few times a month (okay, maybe 4-5) so I know I need to eventually cut them out but for now, it's a fix. There is rarely a line here (strangely, one at breakfast on a Saturday around 6a was the longest) but otherwise, it's fairly quick service and the employees have been nice. Food is reliable, never had any issues, no complaints. I've tried a couple other locations, but this is my mainstay, and I am happy with the way things are here. read more

Don't be fooled with that one star. I had to rate it. It deserves no stars. Extremely disappointed with my experience today at the McDonald's located at 1413 North Vine St, Hollywood, CA 90028. I ordered 2 regular-size McFlurries and 2 mini McFlurries, and both of the regular McFlurries were only about half full. What made it even more frustrating was that the regular-size McFlurries appeared to contain nearly the same amount of ice cream as the mini McFlurries, despite costing more. When I brought this to the attention of the manager, Miguel, and asked if they could be filled properly, he told me that the cups were filled correctly and that apparently everyone before had been doing it wrong. According to him, McFlurries are supposed to be served with the cup half empty. I've been purchasing McFlurries from this location for a really long time and go often since my kids love them, and I have never received one that was only half full. They have always been filled to the top or near the top. Paying full price for what looks like half a serving is unacceptable, and the explanation I received from an actual Manager was even more frustrating. It's not just about the ice cream--it's about customer service and accountability. Instead of addressing the concern, I was given an excuse that simply doesn't match years of experience as a customer. If the regular McFlurry is supposed to be larger than the mini, customers shouldn't be questioning whether there's any difference in portion size at all. Very disappointing experience and poor customer service. Managers are expected to set the standard for customer service, and unfortunately, Miguel did not do that. read more

McDonald's - Oreo McFlurries - Fast Food Near Me - Hollywood, California

Vine street was closed off for car traffic due to the cicLAvia bicycle event. Rode up on my bicycle and ordered an iced coffee on the app which offered a special. The cashier who didn't speak English very well thought I had ordered an iced coffee with half the cup filled with milk. I had her correct the order and the coffee was really good as always. read more

McDonald's - cicLAvia APR2025 - Fast Food Near Me - Hollywood, California

I'm a uber driver so I visit many Mc Donald's to use their restrooms. The staff here is very pleasant and gives very good customer service . The restroom is ALWAYS clean no matter what time you come in . The GM here is very pleasant and helpful to all customers if need anything Miguel is always there to help you . What I like is that Miguel is always greeting with a smile read more

This location is not managed right, and I am giving up on McDonald's and never coming back; there are too many other good options in Hollywood. I do like their breakfast, and order their burritos, but so many times they run out of the salsa packets, and never tell you when you are ordering.....why? The only way these burritos taste good is with the salsa packets.....otherwise they are flavorless. It's been over 5 times that they run out of these packets. How hard is it to keep inventory and make sure you always have a case or two on stock? Spoke to the manager, returned my items for a refund, but lost the 3500 points I used on the purchase with the app. Asked for a corporate member to call me back, but no one bothered to reach out, which tells you how much they care about customer service. Boycott McDonald's forever read more

Wow this is the best McDonald's I've ever been to. The spicy mcchicken sandwich was piping hot, crispy, and juicy with the right ratio of everything. The French fries were also super fresh, hot, and crispy, they even fill it up all the way like how it's supposed to be! Whoever the manager is working today at 3am is doing an amazing job making the food hot and fresh! read more

you cant get three items into a bag successfully?! three items. please get off doordash.

This was my first time at a mcdonalds in a long time. I didn't know what to expect but it was okay. I walked here, didn't drive. Probably a lot harder if you're driving this way just due to traffic. I ordered my food on the app and I didn't wait long. They had to replace the shamrock syrup so I had to wait a little bit for mine but they did give me a medium even though I ordered a small so no complaints. This seems like a standard mcdonalds, pretty clean when i came by. Tons of seating available too. read more

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Once in a while, they will get your order correct. Otherwise, nearly every single time, the order is wrong. I am literally in line at Western, after I ordered burgers and got chicken nuggets at Vine and DeLongpre. Honestly, McDonalds corporate, save your money and close this location. read more

This is the only McDonald's location in Hollywood with a drive-thru. It's located off of Vine Street, and the drive-thru goes under the parking structure. You're going to get exactly what you expect from McDonald's here, whether that's good or bad. I've never had any issues with the food from this location. The things that bring this location down to a three-star review are, the parking lot layout, the drive-thru layout, and the service. Look, I get that it's a difficult task, but the parking lot here is really poorly laid out. The drive-thru snakes through the parking lot, and if there's anybody in the drive-thru it's almost impossible to find parking. Not only that but the lot is also divided by the restaurant itself, so if you enter the lot from the wrong side you end up having to fight not only the traffic from the parking lot but also the traffic from the drive-thru. As mentioned, the drive-thru itself is also poorly laid out. I don't know what else they were supposed to do, but the drive-thru snakes through the parking lot and oftentimes gets backed up sometimes, although rarely, it goes all the way out to Vine Street. and last, the service. No one here has ever been rude to me, so that's not an issue, but what is an issue is that the service here is just very poor. They oftentimes get orders wrong, the drive-thru sometimes gets backed up and moves very slow. I understand this is an entirely on the staff and sometimes it's on the customer, but it does happen at this location a lot. I always double check my order when I come to this McDonald's because they mess up pretty regularly. Again, no issues with the food here If this is the closest McDonald's or if you're looking for one with the drive-thru in the Hollywood area this is your only option. read more

Great food, however as I was minding my business, i noticed a girl with Red hair attack another person. Just wish everyone have some peace while eating. read more

One of the best McDonald's of all time. The food is amazing, the service is fast, the building is aesthetically pleasing. I loved this McDonald's and recommend anybody else who wants real McDonald's to come here. read more

Night shift is awful. Luis the manager is rude and disrespectful. Staff doesn't want to work. Refused to give me my food I paid for 30 minutes, and then said my order was cancelled because it dinner was over (they waited until it ended so they wouldn't have to make my food). I know it's McDonald's but cmon read more

I ordered and paid for a large macchiato, but it was half empty when I got it. On top of that, there are no plugs to charge my phone. Completely unacceptable! Very disappointing experience. Not coming back to this location. read more

McDonald's - Half empty Large Machiato - Fast Food Near Me - Hollywood, California

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My children wanted McDonalds today and couldn't believe their prices went up again lol !!! We got 1 medium 2 cheeseburger combo ,3 chocolate chip cookies,and an apple pie $20 !!!! We paid $20 $20 fucking dollars for 1 combo ,cookies and 1 pie!! This McDonalds is privately owned!! What a greedy fucking CROOK!! Will NO LONGER SUPPORT this business here on vine!! He owns the McDonalds on the walk of fame as well. Fuck greedy people !! read more

It takes work to be the worst McDonald's in the city, but this place is it. They forget everything AND charge a whole DOLLAR to put a piece of lettuce on a child's cheeseburger. 1/3 of the cost is in the piece of lettuce, apparently. If you order a hamburger without lettuce, do you get a dollar off? Ridiculous lol. read more

if i could give 0 stars i would. i sat at the drive thru window to pay for almost 5 minutes... everyone probably thought i was a fatass and ordered the whole menu when in reality i just got one kids meal. i got a plain cheese burger kids meal with water. tell me why they put onions in my burger, which im allergic to, and they charged me for two water bottles? now i know its hot but i did not look dehydrated or in need of two waters. plus.. $3 for a dasani water... not worth it at all. they scam and don't care for our well beings here. i would not go here again even if it was my grandmas dying wish. read more

They don't pay attention to the people who came to them, I made an online order and they started preparing it only after I approached them and said the name of the order, until that moment they were doing everything but not the order! read more

It was not more than Justin was not more than just fine. Other locations are much better than this one. read more

By far the wackiest drive thru I've ever encountered (inside a parking garage) and slow enough for me to read most of the other Yelp reviews for this spot, which left expectations low. So I was pleasantly surprised when we were greeted by a kind voice who was patient with our past-midnight order and nice service at the window. The line was long but our order was correct and the food was HOT & fries were fresh. Don't come here in a rush, but if you're willing to wait a while, the food will hit the spot. read more

McDonald's - Drive through - Fast Food Near Me - Hollywood, California

Restroom rating: 5/5 1:50pm No code needed to enter restroom even though there is a sign stating needing to be buzzed in, door was unlocked. Stocked: toilet paper, seat covers, hand soap. Hand dryer working. Clean floors, toilets, stalls, sink. read more

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Stopped here one week after a business meeting to grab some lunch. I wanted to try that Chicken Big Mac special, and it was ok. Was not as big as they made it look, but it was ok. Staff were not so attentive. But they didn't mess up our orders, so that was a plus. read more

How the hell are you gonna charge me $3 dollars for a damn ice cream cone and then hand me a half melted cone when I get to the front of the damn drive thru. TF read more

I went to this McDonald's on Sunday afternoon about 220. I had to stand there and wait while one woman who had finished her order said there for almost 5 minutes and nobody bothered to move to another register to take my order. Then the young girl, a Latino girl Took my order. I paid her in cash. She's kind of threw the money in my hand. Which is typical these days. Most of it fell on the counter. Rather than pick it up and say I'm sorry and try to hand it back to me she just took her fingers and shoved it towards me. I told a manager. I came back because part of my order was wrong. They were laughing behind the counter, first talking in English then switch to Spanish as I walk in laughing because they thought I was trying to get her fired. I don't try to get people fired. I simply told the manager what happened and told her that if she's having a bad day, she might want to consider putting her somewhere where she doesn't have to deal with the public. This is ridiculous. As I told the manager do people not understand that without the customer, there would be no need for them. There's already been one McDonald's in the area that's closed down let's have another one. read more

Doing DoorDash on New Year's Day and if you guys don't know let it be known that DoorDash drivers make money off their speed on completing deliveries, and get penalized for canceling orders. So I got an order from this McDonald's the line went all the way up on Vine street. Almost reaching the end of the block. It was a one hour 30 minute wait time the order was supposed to be ready at 4:32 AM by the time I got to the front it was 5:30 a.m. when I get to the speaker the woman was extremely rude telling me we're not serving DoorDash or Uber eats anymore. I was trying to explain to her that the source should've been ready at 4:32 AM. She continued to cut me off and not let me talk and continue talking over me. It is far by one of the worst experiences I've had at a McDonald's and I will be reporting to corporate hopefully they can solve this mess and fire their employee that doesn't know what customer service is. read more

I just order a large combo #5 and the fries are cold and the put a little we pay a large combo the is not cheap and they don't put the correct amount read more

McDonald's - Fast Food Near Me - Hollywood, California

Just a terrible experience. Ordered a box of nugget, two cheese burgers, and some fries. The fries were cold and soggy - which was gross. The nuggets were fine, but the burgers were all smashed. It's like someone wrapped them up and then stomped on them. What a joke. Even for the price it's not worth it to come here. read more

Very clean! Tables were clean. I saw this last cleaning outside too Nice lady at the register. Didn't get her name :( I saw someone Even though it's in a very bad location inside isn't so bad. I paid for a homeless meal. In which he was not great full nor said thank you. Not giving him money for alcohol. read more

It is standardized services and the location is nice. Now they wear mask and plastic barrier between customers, it is harder to understand. The portion is also getting really small. Money is getting thinner as well. Breakfast meal is nearly $10 with coffee. I miss the time self serve $.50 coffee. This location does not have automatic ordering system with touch screen like other places. It is still traditional face to face way to order. The good thing is, it has a small parking lot. If you are lucky, you get a spot to enjoy the meal while traffic jam outside. read more

Whoever makes the cones here is a GODSEND! I mostly only visit McDonald's for coffee or ice cream , and this location has fast service for both. Would recommend (: read more

The service sucks, I mobile ordered and ice cream and they didn't have any and I wasn't given anything else. The workers just moved on and I was left there. I just left. The other day as well, I ordered just a Dr Pepper, I waited for around 7 minutes JUST for a drink. People who get there after me got their food before me. I had to go ask tell them I been waiting then that's when they made it. The lady who made it handed it to me rudely. The customer service is not good at all. I don't recommend this place to anyone. read more

The place is very clean, I really did appreciate that. My complaint is the customer service. I was standing in the front and no one approached me for about five minutes. The restaurant was empty, there's no reason I should have to wait 5 minutes to order food. I got ice cream, and it was great! No complaints about the food. read more

I am mad. Damn they told me to file a police report when I was waiting all day for my package read more

McDonald's - Fast Food Near Me - Hollywood, California

The Hispanic man working the first drive thru window at about 10:30pm on Tues 10/18 deserves a raise. He was the nicest, huge smile, so cheery, and so forgiving (my app wouldn't work). The speaker to order didn't work and he had to take everyone's order at the window, plus he's working late hours-- I woulda been a dick and he was just the sweetest! McD fix yo speaker and give him a raise. You can afford it, you're gonna be just fine. read more

USE THE APP!! If you link you card to it the whole process is streamlined and you even get free stuff! Every time I go through the DriveThru I'm stuck behind someone who doesn't know what they're doing, you can literally order on the app go in line tell them the code and BAMN you're order is already being prepped and paid for, is so easy!! Also be nice to the workers it's hard enough to find help these days. read more

This is my second time leaving a one star review at this establishment. Absolute terrible customer service! Only reason they're still open at this location is because they are nationwide company. Employee refused to correct the order SHE got wrong. I told the employee " it's fine I'll just starve" And she said "okay" and shut the window. HIRE BETTER CUSTOMER SERVICE! You are losing my business and from the looks of the reviews, many others! read more

You go into McDonald's expecting subpar food but this location is terrible and should be inspected by food inspectors. It was 100 degrees inside after going thru drive thru and someone taking order didn't speak English guided me to parking lot so I went inside. Food is horrendous avoid at all costs. Will be reporting to food inspectors as well. read more

What an inconsiderate neighbor .....and tree butchers as well:( For the attention of the reported manager, Marco? Sometime between 5 am and 7 am on Saturday Sept 28th, 2019, a work crew, which appeared to be hired by McDonalds at 1413 Vine street in Hollywood (SW corner or De Longpre and Vine) began tree cutting along the street on DeLongpre and in the McDondalds parking lot. They were in a white Chevy 2500 pickup with license plate number 099 14S2 or 099 1452. When other neighbors and I called to complain to the staff at McDonalds about the chain saw and leaf blower noise around 5:30 am, we were told it was legal noise levels since they were in a commercial neighborhood. I informed them that noise before 7 am is illegal anywhere and that they were in fact within one and two blocks of residential homes and apartment buildings. When I asked for the phone number and name for the store manager, two different employees refused to provide it. I then went to the front desk of the LAPD on Cole street (just 2 blocks away), also known as Hollywood division. On their advice, another neighbor and I separately called the non emergency dispatch number asking for the police to stop the very loud noise. LAPD also referred me to LA building and Safety, which I'm pretty sure is closed on Saturdays. Then I called 311, who told me noise violations are the responsibility of the LAPD, meanwhile the front desk people at LAPD Hollywood Division told me it was the responsibility of LA Building and Safety. I hope someone from these agencies reaches out to McDonalds? I hope that the McDonalds owners, operators or franchisees or general Manager now know that it's not OK to wake up neighbors before 7am with chain saws, and it's abhorrent and illegal to cut down city property like the street trees on DeLongpre. HOLLYWOOD FOREVER read more

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