Amazing cashier! Food is always perfect. Service is usually on the quicker side. Genuinely great

This is the worst McDonald's ever. My wife and I stop at hal greer McDonald's every morning on way to work after dropping or son off at school. There are days when food is great but there are many days where we get wrong order, or missing items we paid for. I called yesterday after we had stopped there to let them know one of our sandwiches had bacon that was so burnt it was black and crumbling and not edible. After paying almost $7 for a sandwich and this being a problem repeatedly I had enough of paying for food that couldn't be eaten. When I called the manager Bethany was kind and offered to replace it when we came back the next morning. When we went to get the replacement the women on the register Teresa was not only rude but then had the nerve to openly say I was using the system and that they shouldn't have to replace my food and went on to talk crap about me and my wife to coworkers who all chimed in. It's one thing to talk about a customer after they leave,which isn't right at all but to do it so everyone in the restaurant can hear you and the coworkers talk badly about you. I for one am getting sick of paying for food that's not edible. If someone came to my work and I didn't do my job I would have no right to be upset and would refund them or replace whatever I messed up on . There is no excuse at all for the behavior they showed and should not have a job if they are going to act that way. read more

McDonald's - Burnt Bacon they gave me at Hal Greer McDonald's and still had nerve to talk crap about me in front of me and everyone in line. - Fast Food Near Me - Huntington, West Virginia

First of all the app sucks, needs work. That said, I wanted in line for at least 300 minutes. After all this mess, got to the windows girl at the windows could really care less how long we were in line or how long the food sat there before we finally got it. Floppy cold fries and a mediocre burger. Breakfast ok. Really disappointed. For management 19.00$ for a crappy meal Step it up!! Really Sad!! read more

This is the closest McDonalds to home and work. However, is is very inconsistent on quality and preparation. For example, the other day I ordered bacon double cheese burgers. I sent them back because of no bacon... clerk brought them back to say they put them together wrong and the bacon was on the bottom... sure enough the baco-bit size bacon was hidden there. The vanilla ice coffee gets served with no vanilla, or super diluted 3 of the last 5 times. They rang up a happy meal with a large ice coffee instead of the small orange drink. I got the right drinks, but, because of the way it rang up there was an up charge.... read more

Consistently clean, efficient and tasty food service. Can usually also specify modifications and variations of standard menu items to suit your taste, eg, more or less of mayo, lettuce, tomatoes. read more

Terrible terrible terrible customer service!!!! Went through the drive thu and they were so very rude. Acted as though it was a nuisance to even take my order. Horrible! Some of their workers do NOT belong in customer service!!!! read more

I know you see my 5 star rating at the top but that was to grab your attention. No no no I do not think this place is worth a stop! After this experience at the local mickey ds I think I'll have to reconsider ever coming through those yellow doors again. It was an ordinary day, shit day at work ex wife yelling on my line. My son had a hardcore heart attack, I wouldn't doubt it came from the over salted French fries, those could take down a wild turkey bye bye thanksgiving! Gobble gobble, NOT! I ordered a McDouble with no patty and quadrupole the mayo, when the worker gave me a gander and hand signaled me to come close so I did what she said because she'd be handling my mayo when she whispered softly "ill give you the needed mayo" I was in utter shock when I felt blood rush to my downstairs I think she wanted to embarrass me because she pointed and said haha dinner alert. And then 5 employees came out of the back with a large penis like spatula and said woooooop woooooop bonerrrrr bonerrrr while pointing at me. I waddled to the toilet and saw 5 men releaving themselves in the same urinal then all in unison turned at my direction and said you too buddy. I said you guys also received the boner alert when they all gave a soft nod. They said we've been in this bathroom for years we cannot leave now I blinked after that and they all dissapeared guess I really was alone after all. I then went into a stall and had somber cries. I've been in here for a week now. Some stranger came in with a tele and I asked if I could have one last request. I've been feeding off of turds in toilets while crying and hearing the whispers they repeat boner alert, boner alert, boner alert. I know I won't make it out but if anyone finds this message don't let her whisper. read more

Convenient location near Cabell-Huntington Hospital and Hoops Children's Hospital. Two drive-thru lanes make for a quick experience when in a rush. I've found the staff to be friendly and accommodating when stopping in. read more