Obviously I visit this place often since I'm pretty big back I go here sometimes after soccer practice and man sometimes this McDonald's is not it. 1: when my mom asked for extra Big Mac sauce. THEY GAVE US LIKE WAY TO MUCH her whole burger was just sauce. I wish I took pictures. 2: they will never get ur order right. One time I asked for a burger and the burger I got comes with no cheese. I said, could u add cheese, they said yes, I then said no tomato, onion, or pickle THEY GAVE ME ALL OF THOSE THINGS but no cheese. Come on. Next the workers are mid sometimes they are way to nice and some times eh and the other times there mean. Most workers there are teens and I can sometimes see them goofing off in the back. They also never listen when ur in the drive thru u have to keep repeating urself over and over. And they still don't get it right. Lastly I went one time inside with my friend the bathrooms were super modern but looked like it's been AGES since it's been clean. I don't even know if they take out the trash because that garbage was FULL I could barely throw away my left over fries. Overall foods nice but it just needs to be better. read more

Worst food I've ever had at a McDonald's! I ordered a filet o' fish sandwich meal and a separate sandwich. Not only have they gotten a lot smaller, but the bun was also horrific! It was so tough and I had to use a steak knife to cut through the bun! Not sure but it seemed like they microwaved the sandwich and the bun really dried out! I can't recommend going to the 5526 E Lake Sammamish Pkwy Issaquah, WA location! read more

You might want to consider going to ampm or Jackson's for your next drink vs this McDonald's I went to the drive thru today and saw the drive thru guy openly cough while filling the drinks. So gross! I won't be ordering via drive thru anymore. I'll either go inside and fill it or go someplace else. It's not worth the risk. And fyi this is considered a "cooperate" McDonald's so you'd think the standards would be higher read more

Their food is fine. Typical McD food. What bugs me is their service at the counter. Lots of McD offers going on. You ask for it and this place steers you away from it. You ask for the specials, they steer you to another offer and it's not what you later see on the TV. The price you pay is always more than what you expect. Yeah, they want to make money, but they're not making fans ... the returning customers! read more

Disappointed I ordered a large fry shrinkinflation is real if this is what a large fry comes in I don't even wanna know about a small fry read more

McDonald's - Small fry disguised as a large fry - Burgers Near Me - Issaquah, Washington

This is hands down the worst McDonald's in the entire Seattle area, and that's saying something. You'd genuinely be better off going to the Aurora McDonald's and expecting chaos--because somehow this place still manages to be worse. The store is run by people who should not be anywhere near a kitchen, food, or customers. I ordered dine-in, and they made it to-go, then proceeded to cram 5 burgers, 5 four-piece nuggets, and fries into ONE BAG like they were trying to destroy the food on purpose. Burgers smashed, nuggets loose, fries scattered all over the bag and already cold. Meanwhile, I'm sitting there with 7 hungry kids, watching the food just sit on the counter forever. By the time it finally came out, I was already irritated--but I still gave them the benefit of the doubt, assuming it was just incompetence, not malice. Then it somehow got worse. The dining area was disgusting. Employees were glued to their phones, so I had to clean my own table, bus my own food, and play employee while trying to feed my kids who were starving and losing patience after 45 minutes of waiting. When I finally brought the issue to the manager, Frida, she accused us of already eating the food. Yes--apparently my children magically ate smashed burgers that were still sitting in pieces. When I explained that my kids hadn't eaten at all because we were waiting so long, she laughed and treated the whole thing like it was a joke. No apology. No solution. Just attitude and disbelief--asking to "see the burgers" like I was lying. I asked for a food tray and was handed a drink carrier. At that point, it became clear this place is operating without basic comprehension, professionalism, or accountability. This isn't about a mistake. Mistakes happen. This is about total disrespect for customers, especially families. You don't overpack food. You don't ignore hungry kids. You don't laugh at customers. And you definitely don't run a restaurant like it's a social hangout. This location should honestly be shut down, and the manager should be removed immediately. I've never felt so dismissed, disrespected, or frustrated in a fast-food restaurant in my life. Avoid this McDonald's at all costs. No stars in I could please keep driving there's a another McDonald down the road hope you go there like I should of read more

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We are staying in Issaquah due to my boyfriend's work but there is a Minecraft event going on and I saw that this was one of two locations that had the adult Minecraft meal. We made our order online and we arrived at the drive thru to tell them that we had an order. The cashier was very kind and made sure our order was correct then asked if we needed a receipt when we made it to the first window. The order took a bit longer once we arrived at the pick up window but I saw how busy it seems like, especially probably cause it was day one of the Minecraft promotion. However, we received our food and drinks almost correctly but unfortunately they gave my boyfriend unsweetened iced tea instead of his sweet tea. The soda potion also had different black specks on different parts of it which was disappointing. The food and drinks were good though. I cannot speak for the inside or ambiance of the place as this was a pick up order. read more

Ordered a hamburger without the meat (just lettuce, onions, tomatoes, and pickles). When they brought the order to our table it had meat on it. Returned it and they said they would fix it. When they brought it over the second time it had cheese, lettuce, and tomatoes. I didn't want cheese and they couldn't even get the vegetables correct. Was charged almost $4 and was told we were receiving a refund, but it didn't go through. Tossed sandwich in garbage since I could not eat it. They apparently do not understand English and are not able to rub two brain cells together. Bring on A.I. read more

I had a scheduling challenge. A kid's doctor appt late in the day, scheduled long before and difficult to reschedule, was to be shortly before an evening business zoom meeting scheduled on me at the last minute. But it could work if I went straight to a McDonald's after the doctor appt, ordered dinner for us, and used their wifi for the meeting. It needed to be in the car as I don't have earbuds. The kid could bring his phone to entertain himself; I asked him and he was fine with that. This McDonald's website (5526 E Lake Sammamish Pkwy) said it had wifi. When I drove up and ordered, I asked if the wifi worked from the parking lot and they said it did. I parked in the closest parking spot and went to my phone's wifi settings to connect to the McDonald's wifi. There was no sign of their wifi. Not a peep. I've never before had that problem with this phone, even with weak signals. I doubt their wifi was on. It was too late to look for an alternative. I spent $$$ using data to attend that business zoom meeting. The food was fine. read more

This place provided the WORST possible food service I have ever experienced. Staff are extremely rude and unhelpful. Had to remake order multiple times because they kept messing it up, one adding ingredients that I am allergic to. Refused to remake another item that was incorrectly inputted. Tried to call to speak to manager, turns out manager is just as awful! Refused to give me her name and hung up the phone mid conversation. Highly advise avoiding this location, all around terrible experience and attitudes from this place. Do better! Btw - chick with the BBL, get a new surgeon and attitude read more

Hands down the best McDonald's on the Eastside. It's a smaller location, but they're always fully stocked, even with ice cream. The dining area is immaculate: floors are squeaky clean, tables are spotless, and there's no lingering smell. I enjoy working here occasionally, it's quiet and comfortable. The staff are friendly, super efficient, and curbside orders arrive within seconds. Plus, the atmosphere is welcoming, with other customers creating a pleasant vibe. Easy 5 stars for this location! read more

I don't expect too much from McDonald's, but I've been to some locations with poor service and always messing up on orders. I was in the area, so decided to stop by here and try the new Crispy Chicken Sandwich. There were about 5 cars in the drive-thru, but it moved pretty quickly. The person taking the order sounded friendly. The person at the window taking my payment didn't say a word, didn't even repeat my total. At least my order was correct. The Spicy Chicken Sandwich was good, and the fries were actually not limp and soggy, although I still threw them in the air fryer when I got home. It's been a while since I've ordered a meal from McDonald's, so I didn't know they give you the small fries with the meal. I like lots of fries. read more

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I'm in fact NOT 'loving it'. A story about a manager who couldn't be bothered to push a button, decided to be rude, lie to my face, and then laugh to her employees about the situation while I stood there. Let's talk about the woman of the hour, "I already told you my name is Karin". The manager who could host a master class in how to piss off a customer. Oh and by the way, the resturant is exceptionally nice, the food is the best in the area, and for the most part the staff is great. With exception especially for "I already told you my name it's Karin". For a company that wants me to think 'I'm living it' this woman really doesn't help set that tone. It's more of a, I'm the manager and I don't care what you want because I have the power when I'm inside this building vibe. Kinda like, the people who pull out in front of you and go 5 below the speed limit even though they could have let you pass and there isn't even any other cars behind you. So they could have waited a second to not inconvenience you. That's the type of person "I already told you my name it's Karin" is. See, I run a business. If one of my managers talked to a customer the way "I already told you my name is Karin" did - I'd have them removed from the schedule until I was able to have a coaching session. Where I can remind them that they don't get to act like a dictator and treat customers like garbage under any circumstances. Nor do they get to start the conversation off looking for a way to say "no". Everyone can have a bad day - I get that. But this person was ready and wanting to say no from the very second she walked over. This isn't management behaviour. Best part about it, she acted like a petulant child and just made lies up to enforce her will and was incredibly rude about it as well. At such a volume that even the national Mc D's customer service agent who was on the phone with me (as I was lodging my complaint) was able to hear her tone and how she was talking to me. "I already told you my name is Karin" then proceeded to walk off before I was even done with my sentience, tuck behind a divider, and laugh to another employee about the situation. As if sound doesn't travel through a slotted divider or I magically disappeared simply because she stomped away after I called her on her lies. At the end of the day I am still NOT 'loving it'. However, I hope no one else has an experience like this. I also suggest someone gets "I already told you my name is Karin" some classes on customer service until then - It's a 1 star from me simply because I can't give them less. They will have to settle with never getting my patronage again. And better believe I'll be telling the story of "I already told you my name is Karin" to everyone I know who lives around here. Tyler read more

It's a McDonalds. So if you're expecting magic, don't. I go here like once a day, because annualized it's about $1000 bucks a year vs the Same $5000 I'd spend at a Starbucks for coffee and a Diet Coke. At a buck each, for Diet Coke, ice tea or coffee, it's impossible to beat. This one seems to manage keep employees, maintain service and keep their people happy in spite of $15.00 min wages and high industry turn over. I like that this one has moved to compostable straws. Oh the apple and strawberry pies are great read more

Aweful. My burger was raw. The fries were stale. Only good part of the meal was the Cola. It was my fault for coming here.

Every McDonald's is just about the same but this one was very fast and quick even though my food wasn't ready they asked me to pull around to a reserved spot and they even gave me a free card for a cone or dessert on my next stop in because my daughters happy meal wasn't ready within 60 seconds of us ordering it. That's really good customer service if you're asking me. I only knocked it down to star because they gave me some flack about asking for extra sauce. I ordered one large fry, and a chicken nugget happy meal. They gave me one sauce for all of that. I think that warrants more than 1. Covid protocols seem to be followed. read more

McDonald's - a restaurant sign in a car window - Burgers Near Me - Issaquah, Washington

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The first time I got a burger that looked this way, I thought it was a fluke. But after biting into this... nope. Never again. The staff are friendly but the food... read more

McDonald's - Burgers Near Me - Issaquah, Washington

We walked in tonight and turned around and walked right back out. This place is gross. The entire place needs to be shut down and cleaned. I have no idea how they pass health inspection. I refused to sit my daughter in the extremely dirty highchair it looked like it hadn't ever been cleaned. This is the lobby and restrooms where customers are expected to see what the place looks like. It makes me want to vomit to think about how clean the kitchen is or more likely isn't. For the first time in a couple years on Yelp I am reporting this location to the King County Health Department before someone gets ill. read more

Made a mobile order 30 minutes before closing and arrived 20 minutes before closing. I waited at the speakerphone for 10 minutes - nobody answered. Had to knock on the door to get their attention. They manager came out and said they had turned everything off and couldn't refund me... she told me to call the 1800 number lol. Ridicules customer service like are you kidding me??!!! read more

I've only been to this location to her three times but each time I go my order is either a terrible cold or a runny milkshake or they forget about me while I am in line and get my order mixed up for example I came in and ordered a A milkshake I was in line for seven minutes in the drive-through I asked the guy what was the hold up and he said they were waiting for my burger to be special made when I told him I didn't order a burger he couldn't find my order showing I ordered a milkshake so every time I've gone there they've messed things up or the food is been terrible I'm not going to continue to give them chances this location is a pain in the butt to get into if you're coming from the opposite direction parking lot is always chaotic just a total bad experience each time I've gone read more

The food is amazing... well when they get your order right. We have to check every time to make sure that our order is right because it has gotten messed up so many times. This is definitely a family place. Great place to bring your kids! read more

This is a normal Thursday morning. The food is normal, but the service is fast. When I came back from restroom washing my hands, the food was already on my table. They upgraded the interior a lot. This is a neat and clean McDonald's. And the music is also wonderful to start a day. Based on today's experience, it is definitely a five star for a McDonald's. read more

McDonald's - Good!!! - Burgers Near Me - Issaquah, Washington

Butter milk crispy chicken sandwich excellent, fries very soft. Ordering is slow. Usually I'm not a big fan of McDonald's. But the buttermilk chicken burger in its latest signature choices promotion is pretty good. My son loves McDonalds, probably because of indoor playground and happy meal toys. So when we got McDonald's mail-in coupon of its new signature burgers, he was pretty excited. Due to the traffic, we went to a different McDonald's than the one we usually go. The place is obviously renovated recently, with all the new chairs, table and temporary style lights. It feels more like a Starbucks. Like the big conference table in the middle, where multiple family can share. The building itself is rather small though, so the menu board at counter get limited space. And they have to move beverage station to the dining area instead of beside the counter as usual. The buttermilk chicken sandwich in their new signature choices is surprisingly delicious. The chicken is crunchy and juicy, and the artisan bun is much better than its other soft buns. It kind of reminds me of chick-fil-a burgers. I rarely say link delicious with McDonald's food. But this time I have to admit they outdone themselves. The sandwich has three flavors to choose from. Maple bacon, BBQ or guacamole. I tried the guacamole. Though it's healthy, a little bit too plain for my taste. If they makes the crispy chicken spicy that would be a great flavor. The fries, however, is kind of disappointing though. Quite soft and not the crispy crunchy kind I like. The staff was friendly, but slow in understanding my ordering though. She was patient and asking questions to confirm, but that still took quite some time. It seems happened to everyone so it's not my accent. And it's at the counter face to face. I can imagine how frustrated for those drive through customers. No wonder there was a huge line at the drive through. read more

McDonald's - a chicken burger and a drink - Burgers Near Me - Issaquah, Washington

AVOID THIS LOCATION AT ALL COST. They waste your time and very rude when your food is freezing cold. Awful management and pick up system.

This is probably the worst McDonald's I've been to. Access isn't easy and it's in a parking lot where everything else is closed (Albertson's was the main store and it closed at least a year ago). Everything we ordered from cheeseburgers to fries were stone cold (obviously OLD, OLD, OLD) Then they had the nerve to charge .28 for a thimble full of warm tarter sauce. Blech.... read more

i'm always happy once i get a chance to have a free meal deal!,& from mcdonalds i love the chicken nuggets/ a mc chicken burger and small fries and that's lunch or dinner for me but, what else do i love to eat for breakfast?, depends on my mood and timing cause i also love the sausage mc muffin/ a breakfast burrito so good (a+),always just make sure everything is clean and edible before serving please !! and that's just for the recent outbreak all is well now and the ambiance is usually so sweet and fun cause i love to see happy harmonies by kids to parents and then everyone is happy i am usually going through the drive through and it can be packed!, but,once we can get our orders in we are always happy and i love how love how quick food here!,2nd window /switch that, pay to go get 2nd window !! always nice to be a great quick fast food restaurant!!!!. thanks , stay safe, and love always- aniko read more

Friendly staff and outstanding hospitality. in the midst of no in house dining, the customer oriented staff at this McDonald's took full advantage of the opportunity to provide their customers a wonderful guest experience. we were asked to wait for our order in one of the stalls and waited three to four minutes until our food was delivered when the black collar man politely apologized for the wait and let us know they gave us two large fries instead of one. This gesture went a long way and this restaurant will continue to have my business. read more

If I could give 0 stars, I definitely would. I came in to this location and used their restrooms. The sink was clogged/slow and it looked like it had been for days. Hand soap was just set on the side of the sink. Bathroom smelled like pee. Dining area smelled like vomit and was pretty much dirty. It's like they don't even mop the dining area floors. Service was meh. The lady that helped me out was okay but didn't seem like she wanted to be there. I had to wait minutes until they finished gossiping over their headsets. One of the ladies loudly said over the headset, "Just because he has a short neck does not mean he has a big p****." Lady was laughing so hard that it sounded like crying. Mind you that this was happening by the front counter area. They also have rude comments about every single customers that goes through the drive thru. Very unprofessional. Do yourself a favor and visit nearby restaurants. read more

I was just at this McDonalds about 10:30pm I tried to order three sausage egg McMuffin and a order of chicken tenders. First they told me they ran out of the chicken tenders. Which is hard for me to believe since it's an important part of their menu. Then when I ordered the egg McMuffin he says let me check to see if we have any round eggs. So I said what. He comes back to say they didn't have any so I asked how long would it take to make more. He then says they couldn't make any because the machine was taken down for cleaning. Again I don't understand how they run things at McDonalds so until I learn differently I guess I should believe them. If anyone knows differently let know. read more

Service here is fast, consistent and they value their customers. Unlike the east gate location, their soda fountain is open so you can get refills. Their dining room is open. read more

Worst service ever tried to park me to wait for sausage for my sausage egg mcmuffin 15 mins later at the window get food they gave me egg mcmuffin... read more

After a recent hike to Mailbox Peak, we stopped at Exit 17 for gas and a bite to eat. The two mandarin oranges, Clif bars, and bottles of water we had packed were not sufficient for the 9+ mile hike we had completed. We turned to McDonald's for its high caloric food options. We ordered a Turkish latte, which was so overpoweringly sweet that I was on a sugar-high as we commuted I-90 back to Seattle. Exactly the pick-me-up I needed post-hike. Service was prompt. Ordering was easy-peasy. Drink was delivered in a timely manner. I recommend this location for its service, cleanliness, friendliness of employees, and for all of your McDonald's needs. read more

17 minutes in drive through. Sitting at the window waiting to get our food. Will this pain ever end. Oh wait someone approached the window to tell us there aren't a lot people working tonight. People behind us in line are getting mad. I would go as the food piles up and gets cold. Oh I got my large soda. Ice is melted though. Maybe I'll finish this review another time read more

Horrible Service.. 3/6/22 9:30pm. Terrible staff. Food was cold, bad attitude from the workers.

Last week they kept me waiting in my car for my unsalted french fries, when I walked in to ask about it they had totally forgotten. Yesterday they forgot to add the salad dressing package to my chicken salad (not so bad cause I have salad dressing at work) and today there's something in my salad and it looks like a worm. What amazes me is that the McDonald's on Gillman is as good as any other.. while this one is neither fast, nor edible. It isn't just bad.. it's consistently bad (compared to McDonald's) I hope you all get deported to Congo. read more

This store has a terribly small, cramped and claustrophobic lobby. The bathrooms are never clean. I have gone here 3 times in the last couple weeks. We won't return. First, they never get my sandwich correct. Plain. A cheeseburger plain is not a hamburger! A double cheeseburger or McDouble plain has cheese!! Just no ketchup, mustard, dehydrated onions, or pickles! Second, McDonalds is known worldwide for their fries. You wouldn't know that at this location! Cold, stale, hard.. Either too much salt or not enough, doesn't matter, they are not edible! Third, if you don't have the item in stock, throw a sticker up that says sold out, or even better remove that translight. People won't ask for things you don't have if you don't advertise them! Fourth, slow grill!!!! I ordered two mcchickens, two double cheeseburgers and a double hamburger.. That order should never take 10 minutes to make! I worked at McDonald's for 15 years! Put the buns down, drop your meat, dress your buns, pull your meat, wrap and send out! It only takes 60 seconds to make these sandwiches! This store NEEDS new management, to be completely closed then cleaned from ceiling to floor! Everyone that works here needs to retake their food handlers permit, and remember everything! This store needs employees that care. The is not an easy job, but it is work! Put some effort into it!! read more

This McDonald's night shift is terrible. The ice cream machine is always "down" at night. I'm not stupid. I know it is annoying to clean. Both Issaquah McDonald locations have non-working ice cream machines in one night? Hm.. Either your ice cream vendor needs to be replaced or the staff needs to start leaving the machine on in the evening. read more

Decent Food and decent price. It's a McDonalds you know what to expect. Went there and ordered 2 McChickens with just pickles and got 2 McChickens with just ketchup. Completely messed up the order. Service was decent. Was not very happy with the establishment. Wouldn't recommend going, there's another McDonalds less than a mile away that can make food properly. At the end of the day it's a McDonalds and the place isn't known for quality. read more

Some friends and I were interested in a late night night snack when we pulled into this McDonald's at 10:59PM. The hours posted are a 24 hour drive through. The customers went through and as we pulled up there was silence. We waited and were given no service, even after asking if someone was there. We pulled up, Incase we went over the service signal and as soon as we came to the first window, they turned all the lights off. Not only is this location rude but obviously does not follow their open signage. I don't know what else to say except that there are plenty of McDonald's in the area that are far more deserving of your service than this one that turned its lights off on a vehicle in the drive through. read more

Pretty awful place. Messed up our drive through order. We called up when we reached home. Was told that they were writing our name down and would take care of it when we showed up next. When we showed up, we were told that they didn't have the book any more. Quick way to make a few easy bucks by cheating customers. Sure way to lose repeat customers. read more