Finally tried other menu items. Fish sandwich (4): decent. Basically 2 of their fish n chips fillets on a bun with tartar sauce. Fish was good. BLT (4): good thick cut bacon on toasted bread. Decent as well. You can add the works (all fixins) on anything. I'm glad I tried these other items but I'll probably stick with their burgermasters in the future. One detail I'll note during our last visit is their dine-in line management needs work. There were 2 lines forming without any coordination. One inside and one out the door. They need to have more clearly marked lines or some sort of management in place or you may potentially wait unnecessarily long. I still love the dining options though. Inside, in your car, or takeout/drive-thru. They even have warmed lockers to keep your food warm in secured lockers until you pick up. Nice new facilities! Overall, this has become one our favorite burger joints in the area. we'll definitely be back. read more

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We stopped in her last month and tried Burgermaster for the first time. The parking was not ideal, the spots they did have were incredibly tight and there were too many people and not enough spaces so people were double parking along the curb. It almost deterred us from stopping here altogether. At one point, I said it wasn't worth it and we should just go somewhere else, but my husband eventually found a spot. I liked that they have a lot of outdoor seating. We bring our little dog everywhere with us so that it important. It was also later in the afternoon and the huge Burgermaster logo on the building did a great job of providing shade. There were a lot of bumps in the service portion of our visit. The staff we interacted with seemed young and inexperienced but I am guessing they are still working out the kinks. A gentleman sitting at the table next to us outside got very angry that they did not take his name down correctly and kept calling for someone else, so his meal was just sitting there getting cold until he went to check. I had my husband wait inside after that and it was a bit chaotic. They weren't incredibly busy or anything but they just all seemed to be learning at the same time. The staff did try joking with us to lighten the mood but it was a bit awkward. We ordered a double baconmaster with onion rings, a mushroom burger with fries and a Tom and Jerry shake. It was $45 before tip for 2 people which is kinda crazy for fast food but we had high hopes. The burgers were standard and totally average as were the onion rings. I would give them all 3/5 but I thought the fries were above average. They were cooked and seasoned well. The shake was delicious. 5/5 all day, but it was so small. We asked for large but were told there was only one size available. They are missing out by not offering larger sizes and it makes zero sense. If I had known they what I know now, I would have ordered two shakes and some fries. I might come back when they are more established, even though my experience was left plenty to be desires because I think there is definitely potential here. read more

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I'm not sure how this place doesn't have six stars out of five, but this was probably one of the best experiences I've ever had in a fast food place ever! From how kind and friendly everyone was, to how clean the kitchen was, ample seating, a mix of indoor and outdoor, air-conditioning and sun and then the most important thing of all, the food was absolutely amazing! The double bacon master I got was absolutely incredible, it's what EVERY fast food burger should taste like! The fries were insanely delicious, they serve Sweet Baby Ray's BBQ sauce packets and I got a chocolate shake, which I asked and was told that it was made with real ice cream! I'm probably gonna get one of these every time I stop into Issaquah as it was incredible! read more

Must still be in shake down, maybe will get better. The couple in front of us took 10 minutes to order. Apparently they wanted something no longer on the menu. They finally got it ordered, but it was really annoying. We ordered a burger, a fish sandwich, a small fry and 2 water. When we got it, it was missing the fries and 1 water. The buns are so soft they don't hold the filling. It slides all over. The fish sandwich wasn't as tasty as I remembered. Not enough sauce and too much fish for the bun. Can't believe I just said that. The best thing we had was the skinny, crispy fries. Maybe wait a while before you go and let them get their act together. They also need to fix the bun situation. read more

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We tried the newly opened Issaquah location today and really loved the experience. I'd heard they had their grand opening and we'd wanted to eat inside but only the drive in area was open today. There was a line of about 5 cars in front of us when we arrived but it moved fairly quickly. A woman at the front of the line was welcoming us and handing out collectible coins and free milkshake coupons to the first day's customers. There was also a merch booth set up next to the wait line if you wanted to buy anything like hats, shirts, coffee mugs, etc. We finally got a spot and parked and had a great carhop helping us. I had the classic Burgermaster, and others in the car had the Cheeseburger and the Mushroom burger. We shared a large fries and got the free shake using the coupon. I love their fries in the cup as they are always crisp and hot and delicious. The Burgermaster was a classic and cooked just right. My companions enjoyed their food as well. I really want to return and see the inside as all their other locations are drive in style and this place really looks like it's going to be their flagship location. Great job and a beautiful place Burgermaster! read more

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So close to their new building being ready. The drive through shack is solid though and the staff is great. Burgers are big, juicy and I'm always satisfied. Can't wait for the new place to be ready! Will be such a vibe! read more

Burgermaster - Almost done! - Burgers Near Me - Issaquah, Washington

Food is maintained at the same level as their other stores: delicious and fresh. The Issaquah location is a little too crowded for my taste. May be in a few months, the novelty of the store may die down and normalize. read more

Fun place! BUSY with a line of cars trying to get a spot! Turn your lights on for the waitstaff to come to your window -and take your order! Food was great! I had fish n chips! Worth it! Onion rings are crispy snd YUMMY! Get em'! My mom loved the kid's burger/ Hubby got the turkey sandwich, but they forgot to add the mushrooms, even though they charged us $1.00 for them. Love having this fun destination place in Issaquah! read more

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I am sitting in line with the very kind older gentleman working behind the counter who is talking about his friends friends friends favorite bread while the line keeps getting longer and longer. Came to BM for great food but FAST. They lost multiple customers in the line today including my family -- horribly slow service at 2pm on a Monday is wild. read more

As far as local burger chains go Burgermaster is somewhere in the middle. I feel like they're more known for the experience of eating in your car rather than the food itself. This location being the former XXX has a lot to live up to. It will never be as good as XXX and therefore seems disappointing, even though it is consistent with other Burgermaster locations in the area. read more

Great burger and fries at a great price. Friendly staff. I went before the dine-in was open. It was quite busy but there are numerous drive up spots. The wait to order was not long at all. There was a bit of a wait to get the food though. I understand they are still under construction so I hope the speed picks up a little once they are fully open. Despite the wait, I will still be back. read more

Service and other customers were polite and patient. This location was only open one week and OVERWHELMED. I chose this burger place due to high ratings. Must have reflected "friends and family" as my experience was no way near 4.6 [Google]. Really long wait. For one burger and a fountain soda, 25 minutes. Burger was not even average. Cold bun, internals didn't satisfy. "IF the food remains at this level I will not return, nor recommend. Only one order point and without room to form a line or for customers to self manage queue or locate themselves for the wait. Kitchen not productive enough; lots of seating underutilized while kitchen was 20 orders backlogged. A disappointing experience. Must have been hard on their team. Folks may want to wait until the novelty wears and management and make adjustments. read more

I'm from out of town and this was my first time checking this place out. The wife recommended it and I love a good burger. When we pulled up, it was very confusing. They are currently under construction and it was hard to tell exactly where to go. There's a very long line going out into the street which I figured would be a good sign. My wife and I split a crab melt and a mushroom burger. The crab melt was a 2/10. It was bland with very little substance. The mushroom burger was good, but still not worth the money. We also had fries and onion rings. The fries were mid with little flavor. The onion rings were the same but cold. Like, refrigerator cold. My kid got the Double Baconmaster. He said it was great. He's also 12 and will eat a Cheez-It off of the floor if no one's looking. We also got three chocolate malts. They were middle of the road. It tasted kind of like a Wendy's Frosty, but not as thick. I could not taste the malt. The staff was very friendly. When the staff came to take away our garbage he noticed that a lot of our food was still untouched. When he asked why, I told him that the onion rings were cold. He seemed genuinely concerned and wanted to make it right. He attempted to give us more onion rings. When I told him that we didn't want them he rushed away and came back with a $20 gift card. I couldn't break it to him that I didn't want it so we took the card. Unfortunately Issaquah has banned homelessness so I couldn't find anyone to give the card to. I'm sure it will make a good ice scraper one day. read more

We got burgers here when they had a limited menu because they're remodeling. The drive-through is still open during construction. We ordered fries with a burger meal to add a burger, master. The burgers were pretty good however, the burger melody is very hefty and a good size portion for a big eater. Fries were fresh and I love their ranch and burger sauce. read more

Burgermaster - Burgers Near Me - Issaquah, Washington

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- Went while still under construction so drive thru only. Had to wait maybe 10 min or so but food came out fresh, hot, and delicious - Food 5/5! The original burgermaster is really good. $8.50 for the burger, then we also got fries. Fixings on the burger are free, don't forget those. Jalapeños were yummy. - We just parked on the side and ate in our cars. - They said will be opening both an indoor and drive up so will definitely come back once construction is over! - Love that everything is compostable including the cups to the straws. THANK YOU! read more

Burgermaster - Menu 6/7/25 - Burgers Near Me - Issaquah, Washington

Ordered a fish sandwich and a sprite. The sandwich was missing cheese and sauce, the fish was good but overall it was dry. No napkins, no straw. Just frustrating, it's the bare minimum. read more

Very good food! Burgers definitely hit the spot, fries were fresh and shake was delicious. This place is new and staff are trained well. I loved the ambiance everything was exactly what i expected and more! read more

First time trying Burgermaster; we did the drivethrough in a rainy day and huge shoutout to the person working the drive through that day; he did ana amazing job and kudos for staying profesional and huge smile on his face despite the weather. Open during the construction. What we got: - Bacon double masterburger (4/5) MASSIVE BURGER! Taste really good but it was a bit too big for me. - vanilla shake (4/5) Your good ol' classic shake. - Onion ring (3.5/5) Typical onion; nothing crazy. Overall its a pretty good burger for a fast food type kind of place. Will we go back again? We would when we crave for a burger and for the fact its only few minutes away from home. read more

Well, I came here last week for my first time and I received food poisoning. I came back because I'm getting my tire replaced across the street and got my daughter. A milkshake and fries skipped to the hamburger this time fries is the size of your arm and you get one tiny little ketchup most places offer packets this place said no. I wouldn't come here ever again. read more

Love that Burgermaster took over the old XXX. They did a great job remodeling and I love that there is inside seating, outside seating, takeout bar, and drive up order/eat in car. This is great for Issaquah and travelers on I90. Great service and great food. read more

My little sister is obsessed with Burgermaster. Whenever she comes home from college, swinging by the Issaquah drive through is at the top of her list. Her go-to is a Burgermaster with Bacon, a side of fries with Boom Boom Sauce and a small peanut butter shake. She says it's very yummy; it's fresh and they use a delectable sauce. While I haven't liked any of the sandwiches I've eaten at Burgermaster, I agree that their Boom Boom sauce is fantastic and love eating it with fries. We can't wait for Burgermaster to have a full-fledged store in Issaquah. read more

Burgermaster - Burgermaster - Burgers Near Me - Issaquah, Washington

Amazing hamburger and nice new drive up. You may need to circle around a number of times to find a spot but worth the wait. Got the Swiss & mushroom burger and onions rings, both were delicious! read more

Burger master burgers are the bomb! :-) Quick service in Bellevue! I don't like the turkey melt, but lots of people do. read more

Seemed understaffed. Still working out the kinks. Burger was cold. Restaurant was clean and I love all the options as to where you can eat. read more

On my first visit to the new Issaquah location I had a cheeseburger, fries and a large Blackberry shake. The burger was good. Definitely met my expectations. The fries were a total disappointment. They reminded me of McDonalds. Not worth the price or the Carbs. Now the shake. Over priced and under delivered. I could get the same shake at Burger King's for half the price. So go my first visit i give my food experience 5. Today I returned and ordered the chicken strips. What a total disappointment. One piece was about two inches long and one inch wide and about a fourth of an inch thick. Same terrible fries. I had water. Today I give my food experience a 2. Lastly burgermaster management needs to bring in an industrial engineer to address the method by which people lineup and have to order food. Wait for somebody to holler their name to maybe come and pick it up if you're eating inside. My experience today was long line of people and inexperienced person taking the orders. By the time somebody holler your name. The food is partially cooled. Not a good experience overall, but I go back to burger Master probably not. I'd go to five guys, which has a much better burger experience lastly, a benchmark for chicken strips for burger. Master should be Popeyes. read more

They were obviously busy and had me park off to the side, where I was promptly forgotten about. About 15 minutes later, someone came over apologizing and blaming the mix-up on others. Despite the delay, the food was fantastic, and I'm glad to see the new place is finally opening. read more

At first, I was going to give 3 stars. That was before I got my food though! I was worried because it was quite expensive. Something went wrong and it took a long time to get my food. However, they already made it right by giving me a free cookie completely unprompted! On top of that, the burger was MASSIVE and absolutely worth the price. It also was one of the best burgers I have ever had! It's worth a try. read more

Not much I can say about Burgermaster at the moment they are just selling burgers on the outside of the restaurant. The inside is not completed. I guess they will be completed sometime in July. They bought the whole building that the old triple X in Issaquah owned and operated for quite a while . I don't know how long triplets had the building, but the four years that I have ate there from time to time they only operated the front portion of the building. The rest was a tattoo parlor and some other businesses. Burgermaster claims that they are going to have a drive-through like the old time triple X had we'll see on time but for now the food is three burgers and fries and some drinks read more

Burgermaster - The 8 dollar burger - Burgers Near Me - Issaquah, Washington

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We love coming to this location. Ordering is always quick and on time ordering through the app. And the service is always outstanding. Shout to Corey who I believe was the manager/lead that was very polite, communicative, and also let me order a milkshake last minute. Mahalo to Corey! read more

We wanted to grab food quickly for dinner as my boyfriend has been studying for his work so he wants to relax. I saw Burgermaster is a neat, little burger joint that only has locations up around this area so we decided to try them out. We placed a take out order on their app as if you sign in then you get access to free small fries (or you can save your points for something else). We didn't notice the take out sign as the rare sun came up and the sun rays made their sign extremely hard to see. We followed the signs to the drive thru as most often when we order from fast food places, we can get that at the drive thru. Now this is where the biggest issue started. We arrived at the order window and the employee greeted us monotonal tone. We told them that we have a pick up order, he says that there is a ramp to pick up the order. Now there was no way to get out of the drive thru line and my boyfriend spotted a ramp near where we were. I went out to grab it so he can move forward in the line and as I arrived to the open door of their kitchen, a much more polite employee told me that the pick up window was on the other side. I went back embarrassed and got back in the car and we were about one car away from the window. I asked my boyfriend if he could just ask the drive thru window if we can pick up our food there as the way everyone pointed seemed to be near the window? But then a rude female employee once again said that they have a designated pick up window and insisted that we go there to pick. Finally, we're out of the line and I can walk up this hidden ramp and I see the sign that is completely unreadable due to sunlight rays that is the pick up for takeout orders. The employee who greets me at that window was professional and kind and told me that they were out of the blackberry milkshake and that I can chose a different milkshake flavor so I went with birthday cake. The current state of this restaurant is that they are in construction of trying to have a brick and mortar in the future. The kitchen floor looked terribly messy when I did peek in from both sides of their space which was concerning. There were pieces of different ingredients, fries, and other spills of condiments everywhere. I do hope things improve as they do have an actual restaurant but I don't know if we will return. Now onto the food and milkshake. My boyfriend got the burgermelt and added grilled onions. I got the mushroom burger and added grilled onions, jalapenos, and burger sauce. They have free fixin's you can add on like Five Guys and premium ones that you can add one for bacon, gluten-free buns, etc. So we got fries but it didn't come with any sauce so that was disappointing but they were decent and not too salty. We said that it reminded us of how McDonald's fries used to taste. The burger itself was decent and put together well. They were much bigger than I had thought too. However, it wasn't anything to really write about or worth a second visit. I would consider coming back to try the chicken burger and I know at other locations they have fish and chips or fish burgers. The milkshakes were thick and the perfect accompaniment to the meal. One of my favorite parts of the birthday cake milkshake was the amount of sprinkles put in. My boyfriend got a pretty good Oreo milkshake. I wish on the app that you can pick your sauces for the fries and that you can chose when they start your order. I also wished that they made a small note on how to pick up the order as well. We almost were out of luck on picking up our order as there was no space to park but as we were getting out of the drive thru, someone was just leaving. Service was a mixed bag of good and bad and the cleanliness of the place made me question the quality of my food. The overall taste of the food and drinks were good but definitely not a memorable visit. read more

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Where's the Ketchup? After waiting 20 minutes for my food, it was served warm-ish. I was eating my meal and wanted more ketchup for my fries. I didn't want to wait in the long line again, only to be charged for extra ketchup. Ridiculous! So I went without. Left feeling disappointed. read more

Got the plain cheeseburger add extra cheese. Did not disappoint. Patty was good, bun wasn't too dry. The onion rings were crispy and the fries were. Not the best burger I ever had but nothing wrong with it. read more

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Came in at 1247 ordered a fry and a dungeonous crab and Swiss sandwich. It was over an hour before I received it. And when I did get it, the fries were cold. The sandwich was not even warm. I hope they can do better. The young kid who took the order was very personable. read more

We got the double baconmaster with fries and honey mustard. Best burger I've ever had. Not too oily. Fries' texture was very similar to McD's, but crispier. Not soggy. Liked the honey mustard. read more

Son and I had dinner at new Burgermaster in Issaquah this week. We dined inside. It was clean and old time inviting. I had a crispy chicken sandwich and son had Fish sandwich. Both were very tasty and reasonably priced. Certainly will return. read more

Food as always is great. Service Is awkward with ordering by app seems to work best. Limited menu and NO FISH. That's why 4 stars, but told eventually. Best deal and quality for fried fish in Area. read more

Ordered online - easy. Food was ready when they said, and just what I ordered (subbed cheddar, added grilled onions). Like that they keep the shakes in freezer until you pick up; and that everything, including cups, is compostable. read more

Been a customer of the Bellevue and Bothell locations for decades - both have had outstanding service, great food and amazing staff. So, decided to try the new Issaquah location since it IS much closer to where I live and you can dine inside. Bottom line - There is MUCH room for improvement at the present time. Went Saturday around 11:30am. Didn't seem to be a lot of parking in front of the building. Didn't check the drive-in area. If dining inside, you order at the counter (with the menu off to the side so you can't see it when you are ordering) and only one person taking orders, and you provide a cell number so they can message you when you order is ready to pick up (although wasn't informed WHERE exactly to pick it up, since the ordering counter area is VERY small. Then you go find a place to sit and wait. Staff seems unmotivated and not really customer service oriented let alone not in any hurry in spite of the number of customer waiting to order. People cutting the line without any questioning from the staff. No direction on how my order would be called or where to wait. And while I was placing my order, one of the cooks came out from the back requiring clarifications from the order taker about ordered items on the receipt. Got messaged and went up to get my order...but there wasn't anything on the counters. No food, no trays, and no person - just the order taker taking orders. Fortunately, the person standing next to me let me know that you get messaged before the actual order it brought out, so you stand there waiting with people who are ordering and people who are waiting. The person next to me had been there for a good solid 20 minutes- her orders had been really messed up - and portions of them couldn't even be located!!! The tray of food is brought to the counter around the corner from the back, one order at a time. Got it and went to have lunch at the dine in area (which was getting crowded with some patrons taking up 2 and 3 tables for party of 2). Food was very mediocre. Burgers were room temperature, fries were room temp with some of them actually colder and limp with no salt or seasoning on them. Definitively NOT like the other locations and what we have come to appreciate at the other locations, especially Bellevue. I understand they've recently opened this location, but seems like very basic things that a many many decades of an experienced food establishment would have no issues or problems with. My recommendation is either go with lowered expectations OR wait a few months until they have worked out all the kinks. read more

A study in inefficiency- slow as hell, everything I've cold - totally not fresh and this was at lunch hour. Hard pass

The fish sandwich contained an amazing amount of fish, cooked just right. Not greasy. Five stars.