Waited 15 mins on a mobile order Nothing special just no onions and white cheese and mayonnaise No way should this take this long read more

Food is always yummy. Service is always amazing. Restaurant is always clean very fast. Absolutely love how their food is always fresh.

This place had the sweetest staff and the food was super quick. They really took care of my kids when they were disappointed that they didn't have the Crocs happy meal toy. We will definitely be back this week, as we vacation at Jellystone. Thanks Again! read more

McDonald's - Fast Food Near Me - Kerrville, Texas

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This place was amazing it closes at 11 which is great because it's the only thing open in the area and food is great so as the staff!

First time eating McD's in about 3 years and I was quickly reminded why it's been this long. Totally sucked. Fries were limp @ cold, nuggets, were nuggets and overpriced. Spicy McChicken, fair & overpriced as well. $15.+ for slop. Here's to another 3 year hiatus. read more

Gross on the inside. Workers were rude and manager looked and acted unprofessional. Would never stop here again for food.

This place is sad. Waited forever in the drive thru for 2 quarter pounders. Girl at the pick up window mumbles unintelligibility and then slams the window shut before you can ask her to translate what she said to English. I thought she said to move to the mobile pick-up parking, and my son thought she said to go around to the drive thru pick up location. I figured it out though. After spending another 8 minutes waiting for the super complicated cooking process to finally compete I figured out that she meant that I should go the Burger King across the street. Which I did. Drive past this McDonald's. You won't regret it. Their lettuce is smarter than their employees. read more

Had my first Big Mac in about 10 years. It might be the the most pathetic hamburger on the market. I was dreaming of a school cafeteria burger as I tried to stomach the Big Mac. If McDonald's had a soul it would let the Big Mac just die. It an insult to other burgers to put this in the same category read more

Disaster of a Mickey D's. Slow service, wrong orders and staff that argues when you call them out. My expectations are quite low for fast food but this location consistently fails to meet the bar. Try the BK across the street or drive the extra couple miles for one of their other locations read more

Got food poisoning from them I had a spicy chicken sandwich meal with a large fries the fries had a weird smell at the bottom of the box but then the next day started to feel sick vomiting stomach pain and headache. read more

Been their 10 times and about 8 times they intentionally messed up or forgot to put an item, alright food for McDonald's, but staff didn't care about meeting the lowest expectations... read more

This place would say they're open at 11 and close an hour before. I agree with the past comment 0/10 stars ACTUALLY -100/10

This place has really gone downhill with the new owners. I get one mcdouble, once or twice a week, and for the last three weeks, every one of them has been stale and disgusting. Disgusting f read more

It's not bad and inexpensive. Throwing the food directly in the trash is frowned upon, however.

I'm going to say the typical "if I could give it zero stars I would" considering that is exactly what I wish I could do. This is one of the rudest encounter I have ever had. I pulled up to the drive thru on 05/19/2022, and the girl who is taking my order already has an attitude, like I'm the one who called her into work that day. I ask for the "breakfast platter" to which she responds "what's that" so I say "the big breakfast platter" she then says "with pancakes or what." I was definitely taken aback, I then said a #3 with a coke, and she said to pull up. I get to the window and some older lady hands me my food but I don't get my coke or hash brown with my #3. I then tell the lady to which the girl who took my order turns and says "these people need to learn to speak up." I ask the older lady for her name and she tells me Brandi. I drive off and call corporate, they were very apologetic and said the owner of the franchise would contact me. 4 days later I don't receive a call but a text, from lo and behold brandi herself, who also happens to be the manager. She wanted my address so she could send me a combo meal coupon. No I was not about to give her my address. Long story short, the staff is very rude, I'm sure not all but those two definitely ruined it for everyone. Definitely unprofessional, so if you feel like spicing up your day a little and being talked to ugly this is the place to go read more

This is a really nice restaurant. Some people there are kind of weird but I really enjoy going there when I'm really hungry or just want something good. Their fries and nuggets are good and are not as crusty as the ones in LV (Las Vegas). I don't know about Big Macs and such but I know their coffee makes my mouth water. read more

Great service very polite and clean. Manager is really great and has excellent customer service. Love the dining in area decoration gives it a very homey sweet feeling. read more

I realize this is just fast food but the bare minimum is that it should be clean. There were flies everywhere and the floor felt greasy. Also heard one of the employees cursing in Spanish. If you want McDonald's go to a different location in Kerrville read more

Don't serve lunch until 11 on weekends, but 10:30 on weekdays. Absolute crap, do not recommend eating here even on a good day. They do not care for their customers and I wouldn't care if they went bankrupt and dropped out of business. In fact if actually enjoy that. Please, go out of business, for me? read more

Not only did I have to wait fifteen minutes for my food after being completely forgotten but the food made me ill and I think my chicken may not have been cooked properly. I think I'd rather risk other fast food than go to this McDonalds again. read more

As for the mc donalds restrooms that apparently the Shell gas station is NOT responsible for .... Stay far away, bloody rags everywhere, diapers just tossed about. When brought to attention, it was pawned off to the Mc Donalds which the manager didn't care either. Just a fair warning!! read more

This is probably the worst treatment I've received at any fast food restaurant. They responded sarcastically to every order I asked for while continuously mocking me. read more

First they charged me for the wrong food, then my burger only had cheese and onions on it? What the heck?!

Wow I've never had service this bad in my life we went inside and waited over 15mins and not one person said a single word to us or so and we drove off we went ahead and went through the empty drive through and told them their service sucks and that we would be calling corporate. Really sad service but we took our business next door to jack in the box and ordered and had our food driving away in under 5mins. Wow what a dramatic difference! read more

It was 11pm on a Sunday and the drive through guy was super nice and made puns with me so were laughing; having a good time. They were patient and the food was warm when I got home! Don't listen to these other reviews from 2 years ago, they are changed! read more

Kerrville has four McDonalds - one is in the Walmart. I am writing a review of the one on Sidney Baker Street near the courthouse. The Fish McBites taste good. I would have given them four stars if they had given me the correct drink. read more

This place needs vast improvement with it's service. New to town and am a home owner here in Kerrville. On multiple occasions in the last 2 months I've stopped in or went via the drive thru to this specific McDonald's. Always multiple people talking and not paying attention. Hamburgers have been drenched in ketchup or McNuggets are dry and cold. Last night stopped by at around 8:30 pm and went via drive thru and ordered Double Quarter Pounder with cheese meal. Got the meal and looked in the bag as always to see everything was there and it was so off I went. Got home opened up the Double Quarter Pounder box only to bite into a regular Quarter Pounder in a Double Quarter Pounder box! Look that kind of incompetence needs to be addressed. I did not get what I ordered and as usual the staff was having a great time. Don't know who's running this McDonald's but someone needs to take a bite out of their ass and start ensuring employees are doing their job. No I'm not some uppity SOB but a everyday customer who actually at one time worked in the fast food industry when I was a teen and now I'm retired and tired of the Snow Flakes fluffing off on the job. Have some pride in your business and if not get out of the business. I'd be glad to assume command if you need someone but people working there would probably quit after one day..(Retired Military)!! read more

Went to get my husband lunch while he was receiving chemo at Texas Oncology....ordered the TWO cheeseburger value meal with a strawberry shake for him. Got back to the clinic and only one cheeseburger in the bag!!!! Not worth making a second trip but next time may I suggest you make sure your customer gets what they paid for!! Don't appreciate paying for food I did not receive!!! read more