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    McDonald's

    2.0 (224 reviews)
    Open 5:00 am - 11:00 pm

    Order McDonald's Takeout or Delivery

    McDonald's Photos

    MCDONALD'S ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Dogs allowed
    Good for kids

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    Seriously the worst McD I've experienced. They are super slow and unattentive. Ordered an app order for curbside. Literally waited 20 min for the order. Had to go inside to get it. Only to find out after I got home, the order was wrong and had to throw it away. Good job McD Ladera. You guys suck!

    This is a over $5 large fry, 1/2 full.

    As someone who worked 16 years for a fast food competitor of McDonalds, I know a thing or two about great service. I understand constraints in labor, dealing with the general public, etc.... But getting the right order and the value of your order can still be accomplished. The last 2 visits have been poor at this location in Ladera Ranch. I went through the drive-thru the first visit and as I drive away discovered my soda was wrong after confirming it twice. I parked and went inside only to have to wait to get it correct because they were paying attention to the drive-thru and not the counter. My most recent visit had more order completely wrong at the pay window, (not mixed up with another, wrong on mine). After the first window fixed it I got to the pick-up window and was handed my order. The sandwich was fish (I dont eat fish) and you can see by the picture the large fry I got, 1/2 full. At the prices they charge this is just unacceptable. I complained to corporate in an effort to not go public as Ladera is a small town, and corporate just said they can handle it at the local level. I asked willl someone be contacing me and the letter I got back was exactly the same. So, they, corporate doesn't seem to even care how theu operate and when poor service happens all ths time, good luck. I hardly write poor reviews, so if I take the time to do so it's buyer beware.

    Ts'ong W.

    Shungo the cashier simply won't look at you when you ask for a cup for water, even get pointed out he will still refuse. Here is the number of manager give me for reporting the incident to their 'corporate' and here is his name. Have everything video record, will make sure everyone knows about my experience.

    Food.
    Bob S.

    I love this place very much because it has delicious food, nice service, and neat ambiance.

    Hotcakes and bacon

    Went through the drive through and this isn't the only time I've had this problem at this location. We ordered hot cakes with a side of bacon and not only was the food cold but the portion size was so terrible

    Large McDonald's Cafe Mocha
    Mama Z.

    For a Sunday Night - Great Quality at the Ladera Ranch McDonalds (BIG MAC, fries, hamburger, and Chicken Nuggets were on point) Everything was fresh. However, the LARGE Café Mocha turned out to be "Less Than Large"! When I asked the cashier about the cup being half empty, she said, "That's the way we make it!" Pretty sure that Ladera Ranch, Starbucks (across the parking lot) would have filled the cup up! $4.00 for half a cup of McCafe coffee is a crime! But I couldn't get a BigMac and fries at Starbucks . Cheated.

    $36.13 for 4 McRibs , 2 small fries, 1 small hamburger and no drinks

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    15 years ago

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    2 years ago

    people working the register yelled at us and said mean things after denying us a mcflurry.

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    5 years ago

    Friendly and efficient customer service each time I've come to this location. They have greeted me in a timely manner when I've come in.

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    12 years ago

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    5 years ago

    Sure glad I paid that extra money for a large fry? Three things were wrong with my lunch order, then this! SMH.

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    6 years ago

    Today walked in for cookies only and the guy at the register just gave me them for free. The service here is great.

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    Page 3 of 6

    Ask the Community - McDonald's

    Review Highlights - McDonald's

    Nowadays, it's just a long line of cars going through the drive-through.

    Mentioned in 3 reviews

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    Xclusive Taqueria Moderna - Mexican Coffee and Ceviche

    Xclusive Taqueria Moderna

    4.6(678 reviews)
    0.5 mi
    $$

    Xclusive is the perfect and very fitting name of this Xquisite restaurant with Xtraordinary food…read moreand Xcellent service. My friend friend Nelly and I had not eaten dinner and she picked this gem. We got to the restaurant 12 minutes before the closing time of 9 pm and were welcomed warmly by the owner Idela who asked us to sit anywhere. We chose the beautiful enclosed outside patio where another Xceptional and very cool and spunky server Gabby greeted us with menus and waters. We ordered a lot of food. Eyes definitely bigger than our tummies. Actually the portions were very generous. Guacamole- so fresh and bursting with flavor. Loved the accompanying limes. The seabass tacos were to die for. Lots of beautiful and quality fish pieces and put together really well with gorgeous ingredients. The same for our charred cauliflower tacos. I tasted the vegetable salad and it was fantastic. Just enough dressing and seasoning. The initial welcome warm chips and the frijoles plus salsa were amazing. I loved the beans. Black beans on the taco platter were so tasty. I was super Xcited about the meal as I saw Gabby walking up to us with the huge serving plates. She was stellar. She checked up on us often and got us refills, Xtra limes, plates and spoons. We left with smiles, happy bellies and boxes for Thursday lunch plus a beautiful invitation to the live band performing on Fridays from 6:30 pm to 8:30 pm. I loved that they were so welcoming, patient and let us enjoy our meal despite the time. The music playing in the patio was very nice. Be back in about 38 hours for another fun, delicious and memorable Xperience.

    Good service and decent taco Tuesday deals! My husband got the asada fries ($9), we both thought…read morethese were a bit flat- wouldn't order them again but I got the taco sampler ($9 with chorizo, al pastor, and carne asada and these were great! The tortillas were obviously homemade, they were very thick and fresh. The carne asada I actually didn't like much, I found it to be a bit bland and gamey, it didn't have a great texture either, but the al pastor and chorizo were both very good. I got a skinny margarita and my husband got the house margarita ($9 for TT) and those were also very good! I'd come back for the tacos and margaritas for sure. They give you chips & salsa- the salsas are homemade and really good! Loved the bean dip. My son got a kids chicken taco & fruit- the fruit was just melon so probably wouldn't order that side again. The chicken was good, a bit salty if you're giving it to a baby but par for the course at a Mexican restaurant I think. We sat outside, it's cute and the inside also looked nice!

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    Fat Treats

    Fat Treats

    4.5(23 reviews)
    2.4 mi

    WOW!! Hands down best burger I've ever had, and I'm picky about my burgers! The flavor was just…read morewonderful and everything was hot and fresh. I hope this place does well and will be referring my friends and family. The service was attentive, the prices were reasonable, and the portions were generous. This place is more than worth the trek into the Kaleidoscope. They have a lovely patio to enjoy the sun on and plenty of bar seating. Go check it out, and try the corn ribs! Would have included photos but I ate it all too fast, lol!

    Fat Treats is new restaurant that has been open around three months. The are on the second floor…read morein the marketplace. This was my first time here. I ordered the Ultimate Burger combo (burger, fries, can of soda) for $16 with tax. The server was friendly. The burger was pretty good, with a solid patty and fresh toppings, avocado was a bit light. They only have cheddar cheese if that matters. The sauce is a thousand island ranch style. It wasn't mind-blowing, but it was a satisfying and hit the spot. The fries were a different story. They were the thicker, fat-cut style, which is a nice change of pace. However, they lacked that crispy exterior I'm always looking for. They were a bit soft and not as firm as I would have liked, but still a decent side to the burger. Overall, it was a good meal that left me satisfied but not wowed. The burger is worth getting, but if you're like me and prefer crunchy fries, you might be a little disappointed.

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    Jalapeno's Mexican Food - Bean and Cheese Burrito

    Jalapeno's Mexican Food

    2.9(422 reviews)
    0.0 mi
    $$

    Jalapeno's Mexican Food *May 9th, 2026…read more*10:45am- Saturday *3 Stars Environment: *Large Sized Parking Lot *Quick Service *Dated Interior *Take Out Order Food/Drink: *Chips & Cheese (Small Side of Beans, Small Side of Rice) *Shredded Beef Tacos *Shredded Chicken Tacos I ordered takeout from this place after some of my extended family tried it a couple of weeks ago while they were visiting from out of town. The service was quick, and the location itself was convenient with plenty of parking available. The inside of the restaurant felt a little outdated with older furniture and decorations, but overall the experience was still smooth. The food itself was somewhere between okay and good. The chips were a little on the oily side, while the shredded beef tacos were surprisingly less flavorful and a bit drier compared to the chicken taco. The portions were average, and the pricing felt a little steep for tacos, but overall it still satisfied the craving for Mexican food in the area. Not necessarily the most memorable Mexican food spot, but still a decent option if you're nearby and looking for something quick and convenient.

    Kept hearing great things about this place from some customers at my job. Did not disappoint, the…read morefood was hot and fresh so good. The chips were crispy and hot. The place was nice and clean and the workers were so friendly. It gives a really homey atmosphere which I loved. The condiments bar was my favorite I kept going back for the jalapeños. The carnitas plate was so good. The guac was fresh and full of flavor.

    Photos
    Jalapeno's Mexican Food - The inside is very functional. Get in. Eat. Get out.

    The inside is very functional. Get in. Eat. Get out.

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