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    McDonald's

    2.1 (31 reviews)
    Open Open 24 hours

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    Good for groups
    Good for kids

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    I bought 2 large fries they give me like this I order drive through very bad

    Today I ordered two large fries and in return I got less than half of my fry box filled. The customer service was less than adequate and did not satisfy my needs.

    Burger
    Jillian L.

    I usually enjoy this McDonald's, however today I asked for extra pickles and when I looked at my burger it looked as if they were deliberately picked off to leave me with just one. I am not rude to service people, I am very polite, so I don't understand why I would receive this level of service. Very disappointed.

    Do you see this piece of hair in my egg whites. No bueno
    Tati S.

    Came to this particular location to grab something quick for breakfast on my way to work. I thought I was doing good by ordering an egg white sandwich but I should have just kept driving. I always check my food before I begin to eat and I'm glad I did this time. When I opened the sandwich I was greeted by a piece of hair cooked into my egg. Gross right! yea I know. I went back around the drive thru and informed the person at the window of the situation and showed them the hair in my food. I received no apology or anything, I was only asked if I wanted them to make me another sandwich. Umm no thank you. I gave them all the food back and took the refund for my order. I definitely will not be returning to this location. I wish I could go lower than 1 start just for customer service and the hair.

    Early lunch time.

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    8 years ago

    Really great customer service! I was delighted to know that the employees care about your needs and are ready to provide assistance.

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    13 years ago

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    Cheesesteak & Co

    Cheesesteak & Co

    4.3
    (303 reviews)
    8.4 mi
    $$

    I stopped into Cheesesteak & Co. for a quick bite and ended up really impressed. I ordered the…read moresmash burger and the honey lemon pepper wings -- and both were standouts. Let me start with the wings because... wow. I've been on a mission to find a honey lemon pepper wing that actually has flavor, and these finally hit the mark. Sweet, tangy, peppery, and bold -- not that faint "maybe there's lemon in here" situation most places give. These had real personality. The smash burger was another surprise. I don't eat cheese, so I was a little intimidated ordering a smash burger without it, but no cheese, no problem. The meat itself tasted different -- richer, cleaner, and higher quality than your typical burger spot. The edges had that perfect crispy smash, and the inside stayed juicy. When the meat is that good, you don't need anything extra. Service was quick, ambiance was fitting and the food came out hot, and everything looked good enough that I had to grab pics before diving in. This spot is definitely going into my rotation.

    I stopped in here for lunch and I am glad I did. I highly recommend ordering before you arrive as…read morethis place is truly a Carryout with limited space and seating although the wait for your food if you order in the store is not too bad. The staff here were very helpful and friendly. I got the cheesesteak fries and the portion was huge. I definitely couldn't finish it all. The food was well seasoned and hot. I definitely will be back again whenever I am in the area.

    Photos
    Cheesesteak & Co
    Original cheesesteak w/ provolone
    Original cheesesteak w/ provolone
    Cheesesteak with cheese whiz

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    Cheesesteak with cheese whiz
    Taco Bell

    Taco Bell

    3.3
    (93 reviews)
    4.0 mi
    $

    thx for the free chips food came out quickly!!!!!…read moreworkers seemed nice. the new touchscreens are cool

    It was just before midnight when I arrived at this Taco Bell (Columbia, Maryland). I knew the…read moredine-in option was not available due to how late it was, so I proceeded to the drive-thru. As I approached this Taco Bell, I found the premises to be well kept and the signage was well illuminated. There were no other cars in the drive thru when I arrived. I had a simple order: Three regular tacos and a large Starry. The order was ready fairly quick, with no complications. But now, here's my frustration: When I was a little boy, I was taught good manners, especially saying "please" and "thank you." Later, when I was a teenager, this knowledge was reinforced by my employers while I worked in the fast food industry. All my bosses would always say to "show your appreciation to the customers by thanking them for their business. This helps our business stay alive, and it means you'll have a job." It seems to me that a high percentage of kids in Generation Z missed out on this fundamental knowledge, and I experienced this here at this Taco Bell. It's a reflex for me though; when the cashier handed me my items I said "thank you" to her. In response, all I got was a blank stare. No "have a good night," no "come again," and certainly no "thank you for your business." In short, this Taco Bell location is well kept, and my meal was good. But this Taco Bell, just like a lot of other fast food businesses, need to train their employees to be polite and pleasant. It should be a natural thing for everyone, especially for anyone working in customer service.

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    Taco Bell
    Taco Bell
    Taco Bell

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    Wendy's

    Wendy's

    1.9
    (31 reviews)
    1.9 mi
    $

    In honor of President's Day, I'm getting around to writing on Yelp review on Wendy's. It's like…read morewhy Wendy's?! We never had a President Wendy, and Wendy's founder Dave Thomas wasn't the President (although President of Wendy's has gotta count for something). I went to this location many times in 2023 & 2024 as this is my closest location to my home. I moved to Russett in November 2020 and early on, there was a Wendy's, which would've been more convenient, but that location had a lot of issues the couple of times I went in 2021 including leaking roof & more. I went to another location in Columbia for a grand opening in July 2023 and for being one of the 1st 100 customers on that hot July day, I got free salad or sandwich with a purchase every week for a year. Technically, the card did say it was only valid at that MD-108 location and for the first 2 months, I only went to that location every week, which I'd make work often combining with a movie at AMC Columbia or other reason I was going in that direction. One time in September 2023, the frosty machine wasn't working, and I called Dobbins Center Columbia location, and she said come on down. I spoke with that manager, and she said we & other locations should accept my free pass. So, I tried at this location, which is part of an Exxon gas station & convenience store by late September, and they accepted. Beltsville & Linthicum Heights were 2 locations I tried and refused this. I always got one of 2 salads, as I'd have to make another purchase which usually wasn't so healthy. Usually, I'd get the Cobb salad, no bacon, and it was pretty good. Often times I'd pair it with 6-piece nuggets. Wendy's nuggets are delicious. There were times I'd get the salad to go to eat for dinner or the next day for lunch. In those cases, I'd get the iced coffee that I'd either drink then or save for next day too. Occasionally, I got the chili with my salad. Their chili is good. Customer service was kind of hit or miss. Often times, at the cashier, I'd get a tall African man, who was nice but also could be abrasive at times. Sometimes he'd argue about the deal. One time in early April, he said we can't accept the deal because it says April 1. I explained it's the week of April 1, not specifically on that Monday. The manager, who was a nice guy, said the policy now is that it has to be that day from now on, but he would accept this time. But next time, it has to be on a Monday. That was annoying but from April through mid-July when my card was up, I'd either plan to go there on a Monday or I'd go to another location on another day. The manager & staff is decent here. The manager came around a couple of times to see how I was enjoying my food, which was nice. After my deal was over in September 2024, I realized I had $20 on a gift card on my phone that I had uploaded way back in March 2021 that I had forgotten about. The app was bad as it's not obvious I had this money on there and was hard to find on the app. I think the reason I uploaded to app was that I thought it'd be easier as I might forget about the gift card or worse lose it. But in September 2024 at lunchtime, I waited close to 10 minutes in busy line. The cashier said I couldn't redeem there and had to order on the app. I was annoyed as I was hungry, wasted time waiting in line, and had to put the order on my little phone. It worked out fine. But in January, I had $6 something left on the card. I was with my girlfriend and we ordered $18 worth on the phone, and it charged my credit card the entire amount. I was pissed. I asked the manager (different person) than the other guy, and she didn't know how to split on the app, which didn't surprise me. Wendy's customer service said that it couldn't be split up and have still not been helpful in this situation. So, I'm going to use when I can spend as close to $6.56 as possible without going over and maybe be done with Wendy's at least for a while. However, that is not factoring in my review of Savage Wendy's as I was already planning on a 3-star review of them for a while. In summary, food is pretty good as is the iced coffee. Customer service was a mixed bag here. So, overall a 3-star is what my local Wendy's is getting.

    Why rush and give me a cold ass burger. Literally just left there and got home 5 ulster. and my…read moreburger was ice cold. Please do better. If I won't eat it why give it to someone else

    Photos
    Wendy's
    President's Day 2024.  My free salad with purchase this done was Cobb salad (no bacon) & chili
    President's Day 2024. My free salad with purchase this done was Cobb salad (no bacon) & chili
    Supposedly a number 10 - Asiago Chicken Sandwich no lettuce or tomato

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    Supposedly a number 10 - Asiago Chicken Sandwich no lettuce or tomato
    Shake Shack Mall in Columbia

    Shake Shack Mall in Columbia

    3.9
    (295 reviews)
    6.6 mi
    $$

    It's been a while since I've been back to this Shake Shack, but the addition of 3 new mobile…read moreordering monitors seemed a good idea to me. At first I did f like the personal interfacing, but I quickly got used to liking it more! The pictures on the touch screen proved colorful, accurate, and helpful. At check out, the screen prompts you to add your name and to pick an order number from the available numbers stacked on the counter. It was not immediately there, but we put "67"! So we waited for our number to be called! It made us smile! We ordered the Shack Burger, Cheese Fries, and regular Vanilla Shake all of which cost a lot more than it should. All this to still say that the food was still very good. The burger patty on the Shack Burger is "smash" grilled with the perfect crunch and give and was oh so delicious. The crinkle cut fries had a cheese topping that is very creamy, not too runny, and is just perfect! The Vanilla shake was so good, we polished it off before we could take a photo! This place wasn't very busy for a late Tuesday afternoon, there was LOTS of available eat in seating to be had. The bathrooms here were clean too! Parking is always free because it's part of a mall/strip mall, hooray for FREE parking!

    This was my first time visiting any Shake Shack location, here in Columbia, Maryland. I was…read moreactually surprised during my visit, because I was really thinking that this was going to be one of those awesome 5-star experiences, but it just wasn't. As I approached this business, I found the outside to be clean and the landscaping was pleasant. After entering, I was immediately faced with a bunch of kiosks for customers to place their orders. I just don't like kiosks. To me, this just shows me a business that is trying to reduce their customer service by not hiring cashiers and making the customer perform the cashier's job with no cost benefit to the customer. After placing my order, I was then questioned with how much I would like to tip. I found this to be even more annoying. What am I tipping for? The quality of the food?...I haven't eaten it yet. The quality of the service?...I haven't received any yet. Tipping BEFORE any experience is ridiculous and presumptuous. To me, tipping is a way for the customer to show that they are satisfied (or highly satisfied) with the experience they have had AFTER they have had it. I ended up ordering the double SmokeShack Burger, which comes with two beef patties, cheese, bacon, cherry peppers, and ShackSauce. The burger was really delicious, but I was surprised by how small it was for being a double. I also ordered the Bacon Cheese Fries, which are crinkle cut French fries topped with cheese sauce and bacon. This was pretty good too, but not as good as I thought it would be. For my drink I was going to get a soda-pop, but then I decided to try their Shack-Made Lemonade. It tasted weird, and I regretted getting it. I was served at my table by a server who delivered my food without saying a word. While eating my meal, I noticed that the inside of the restaurant looked like it hadn't been cleaned in a while. In fact, I did not see anyone cleaning anything inside during my entire visit. Even more disturbing was the lack of friendliness of the employees. I kid you not, there were about a dozen people working here during my visit and I did not see a single employee crack a smile...not for anyone. While leaving, I decided to order their Chocolate Blackout Pudding Shake. After getting back to my hotel with this for dessert, I only had a few spoonfuls. Again, this tasted weird. I ended up throwing out 90% of it because it just wasn't very tasty. In total, I spent over $33, which is a ridiculously high cost for one fast food meal. In comparison with my favorite fast food restaurant, In-N-Out (primarily in the western U.S.), I can get a similar meal at In-N-Out for about HALF the cost. I don't know about you, but if I pay substantially more I expect a substantially better experience. I hope that the other Shake Shack businesses don't operate like this one; This was NOT a worthwhile experience, especially considering the cost.

    Photos
    Inside Shake Shack
    Inside Shake Shack
    Shake Shack Mall in Columbia
    The dining area and order area inside Shake Shack location

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    The dining area and order area inside Shake Shack location

    McDonald's - hotdogs - Updated July 2026

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