i ordered the mcdouble with extra mustard, ketchup, onions and pickles but they gave me only with mustard ketchup and cheese. this is the 2nd time this happened with the exact same burger and store. i ordered through grubhub read more

McDonald's - Fast Food Near Me - Milpitas, California

Manager was "Elyca" I went into the store to pick up my mobile order, and the staff initially handed me the wrong order. After I had already brought it to my car, they came outside, took it back, and told me it wasn't mine. I showed them my proof of purchase and confirmed that I was at the correct location, but they claimed they had not received my order due to a system error. I was told that my payment would be automatically refunded. Hours later, I noticed the refund never appeared, so I called the store for clarification. Instead of resolving the issue, I was suddenly told that my order had been "sitting in the back" the whole time and that I could come pick it up--this was almost three hours after my original pickup time. I explained that I was no longer in the area and was working late, so I needed a refund instead. While I was still speaking, the employee hung up on me. When I tried to call back, my number had been blocked. This experience was unprofessional and unacceptable. I would like my refund processed immediately, and I want the handling of this situation to be reviewed. Also, I tried reporting it to MCD corporate and the website continues to say error.... read more

Usually the night shift drive thru are nice, especially the elderly gentleman. Feb 3, 2026 @ 11pm the girl and the boy at drive thru did not say hi nor made eye contact and just shoved the drink and bag without eye contact or any word. I worked at Burger King so I know how to acknowledge customers. read more

I usually get my Mc Donald's fix with my kids. This time I ordered on the app and picked it up at the drive thru. It was quick efficient, fast and friendly. I'm giving this place a 1 star because the chocolate sundae I ordered tasted off. They didn't give me much chocolate sauce but it didn't taste like it normally does. It tasted weird and metallic. I told my cousin to taste it and she also thought it tasted bad a chemical taste to it. I really hope I don't sick. read more

I don't usually make fast food reviews but this has to be one of my favorite Mcdonald's locations. It's a very nostalgic interior and exterior like the old days. It was very clean, service was quick, the staff were very friendly. My favorite part is how good the Diet Coke was!!! read more

since I was traveling through, I remembered their $1.69 any size soda. So I decided to order through the app. Easy to order and I'm glad there is no minimum as I've never ordered just the drink. I ordered a large orange Fanta $1.69. At the the order really nice and was asked to proceed. Got to the window was happy to see my orange colored drink the window as it was one of the warmer days in the Bay Area. As I was passing over 880 I that straw into my drink. However, it was not a Fanta orange. It was more of a uncarbonated drink, so I'm going to assume it HI-C orange, I have never liked. I went into the app to see if I can let them know. I got the wrong drink and get a refund because I wasn't about to turn the car around for a mistake they did. But if anybody can tell me how I can contact them without giving them feedback. It seems like feedback is the only way to send a general message, which I highly doubt I will even get a Ordering through the app is a big convenience for us, but when it's the wrong order, it becomes a bigger inconvenience. read more

Quick, easy, and affordable. My Wife had a free McChicken Sandwich rewards and decided to use it today. Crunchy, peppery, and delicious. read more

McDonald's - McChicken Sandwich - Fast Food Near Me - Milpitas, California

It's been years since I've been to this location, so I forgot why I stopped going. It's because they never have the popular Happy Meal toys in stock. They only ever have the old toys that no one wants. I've even gotten unpopular toys that were months old. Years later, it's still the case. Only 5 days since the release of the Hello Kitty x Yu-Gi-Oh! keychains, and they were already completely sold out. They still have plenty of the Hello Kitty Happy Meal boxes, though. Instead, they're currently selling Happy Meals with the Olympics posters. I had ordered by mobile, and their "sold out" sign was below the counter, covered by the customer standing at the register, so I didn't even know until the kids opened their Happy Meals. They should put the "sold out" sign on their display box of the Hello Kitty keychains that's next to the door. About a dozen other kids there at the same time as us were also disappointed. To add salt to the wound--er, lack of salt, the plain french fries were cold and stale during a lunch rush. read more

Every time I come to this McDonald's my food is always fresh , the atmosphere is laid back and the service is phenomenal. I would like to take the time to shout out your employee Loana !! Thank you so much for your great energy every time I have come across you when stopping by to grab something to eat . You are always so positive , you have a great attitude and you definitely embody the true definition of a McDonald's team member . Wow !!! Thank you so much for always double checking my order every time I come thru !!! Every time you are working when I go home I know my order will be correct !!! I am so appreciative of you and I am sure lots of customers are too !!! read more

Worst McDonald in bayarea!! Ordered a filet fish and it was COLD, OLD, SITTING in the heater all day! I had never experience such a bad sandwich, took one bite and had to throw it out. read more

A McDonald's with a playplace. What's not to like? Employees are nice here. Food is typical McDonald's. My kids love it here. read more

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Came to order some late night food and it was a bad decision. The service wasn't great, and the food did not pass the McDonald's taste test. French Fries: Tasted like old fries & wasn't crispy. Deluxe Spicy McCrispy: Okay. The portion size was good but the chicken was dry and didn't have much flavor. It has a little kick to it as did the sauce. McChicken: Small sandwich. The chicken patty was small, flat, & tasted frozen. Big Mac: Good portion size but the patties were sooooo dry. read more

McDonald's - Deluxe Spicy McCrispy & Big Mac - Fast Food Near Me - Milpitas, California

Only thing I have a main complaint about is them not having carbonation in the AM after a shift sometimes you need one and they're open 24hours? How can a 24 hr McDonald's have there machine off? While all the employees sat there staring at me pretty sure they could have gotten the machine on I worked for a food places there's really not a lot to it. read more

Food was decent, kids got to play in play area, and service was great. Kids loved the Mc Flurry, and I loved the ice tea. read more

McDonald's - Ice tea drink - Fast Food Near Me - Milpitas, California

This McDonalds was my late night go-to until tonight. I grabbed a 20 piece McNugget deal and a large Diet Dr. Pepper. I have no complaints about the service, always quick and easy. But my main complaint is that the food or the up keeping of the restaurant might not be clean. I got home at around 12, finished my meal at about 12:15. Now it's currently 1:27 and I have been stuck on the toilet with the worst stomach in awhile(I have Crohn's so I know what bad stomach ache feels like) and it's not letting up. Absolutely not recommended late night anymore read more

My job finished up in Milpitas on a Monday night, and I happen to spot this McDonald's in a shopping center near N. Milpitas Blvd x E. Calaveras Blvd. I noticed a steady stream of cars in their drive-thru, even at 930pm. Hey, I've never been to this McDs before, so I got in the drive-thru and ordered a Quarter Cheese Combo, Large, with a Orange Fanta drink. First, my Combo Meal w/out tax was $9.39. FYI, a McD's restaurant in a shopping center can charge more, than a "stand-alone" restaurant. That's why prices differ by location. This was a Combo 2a meal, or the basic 1/4-lb Cheeseburger. It was hot and fresh, so most likely made "cook to order" by the grill. So, how was my food? Well, let's break it down..... Orange Fanta, Large, Grade (3/5): Tasted like an orange Fanta, but not enough carbonation or "fizzy factor." The fizzy factor makes the drink refreshing. A large drink is 24-oz. French Fries, Large, Grade (4/5): Good hot fries. Crisp on the outside, soft on the inside, and lightly salted. - 1-star because the container wasn't completely full. Maybe some fell out, but it didn't seem full when I first saw it. Quarter Pounder w/ Cheese, Grade (4/5): That was a good cheeseburger. Cooked medium rare. Good condiment distribution. The bun was intact and fresh. Wait, what's condiment distribution? When you open up your Quarter Pounder w/ Cheese (1/4-Lb), you see the cheese, ketchup, mustard, onions and pickles right? Those should be spread out, so the customer gets some in each bite. Also, the cheese slice should be melted and cover most of the patty. Drive-Thru Service, Grade (4/5): The line moved pretty quick. I didn't have any problems with unprofessional behavior. No suggestive selling. They don't offer ketchup for the fries. I guess you have to ask. Overall, a good first-time experience. read more

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Absolutely garbage location/app. There's been a few times I place a mobile order and the drive-thru is coned up. Guess the app shouldn't say this place is available. Recent experience: Pull up to the window with my mobile order, they can't pull up the order. I tell the lady at the window I'll be back after I order. McDonald's app has a 15 minute cooldown on their deals, but my order never went through, and even after I cancel the first order, I need to wait. Place the second order exactly after 15 minutes, pull around to drive-thru... Aaaaaand it's coned. Try to tell them the situation and the manager just shoos me away like I've been bothering them. read more

I come here for the breakfast and it's fine. but the person at the drive thru almost immediately told me to go to the window to order because the speaker was going out. That's fine but when I got to the window she was taking someone else's order thru the speaker? She was pretty condescending in her tone. Was not the first time it happened with this person. Just be nice! read more

This McDonald's needs a health inspection and who ever prepares the food here needs their food handler certification revoked I had a Big Mac meal here and it gave me diarrhea for over a week After doing a stool sample my doctor said I have a stomach virus read more

This specific Mcdonalds needs to be shut down. I was sick for a few days after eating their filet o fish here. It was my fault for going here as I already had few bad experience here. They need to do an inspection here- I believe it is a very dirty & unhealthy environment inside. Will contact the local health inspector for this site read more

I go through the drive-through often. Services really good and helpful. Food taste better here than some of the other locations. I also enjoy the children's play area. read more

When I went here at age 8-10, the staff were very kind, like the staff that hears and actually puts in your order correctly with kindness and professionalism, sometimes the staff clean the floor like they actually enjoy it! The playplace had not just tables but also a clean floor, they cooked the food to where my fries were fresh, straight out of the fryer, although food tasted like McDonald's, well because they are an McDonald's, table service was pretty nice, seats and tables weren't as dirty as the other McDonald's, soda fountain worked, and ice cream machine finally worked out of all McDonald's!!!!! read more

The drive thru service is amazing. My parents and I get the fillet-o-fish meal and my brother gets the Big Mac meal. My mom buys the cheeseburger and fries for my sister. read more

Came for a coffee had no Apple Pay and they wouldn't accept my cash kept falling asleep at work

Not Grimmace or Hamburglar - this McDs must have a french fry thief.. Lately all my large fry orders have looked like a small order in a large box. And we didn't even eat any in the car. read more

McDonald's - Order of large fries. Do they just put a small order in a large box nowadays? - Fast Food Near Me - Milpitas, California

WOW! Just wow! Did I just pay $15.16 for cold fries, cold apple pies and a hamburger that looks like it was warmed up in a microwave or made out of slime! This is absolutely disgusting behavior that you are charging customers this much money for food that you can't even deliver warm. If you wouldn't serve it to your family cold, don't use that laziness on customers! You have one job and you can't deliver it. The manager on duty* just keeps standing there and watching people. You can actually check on your quality of food, do something to deliver food to customers in HOT/WARM condition!! No wonder this place has low ratings! Never coming back again! read more

McDonald's - $15 for cold food! Beware check your food before leaving!! Or ask for fresh fries! This location sucks! - Fast Food Near Me - Milpitas, California

Orange drink, not soda!! No not soda, orange drink. Ok that will be an orange drink with your 1/4 pounder value meal, yes please C: I get to work and sip on my Orange drink, hmmm taste kind of fizzy, wait a minute this is orange soda!!! Sigh :c Fries Luke warm double sigh Burger? Typical rubber biscuit with a wedge of onion, Ketchup and two pickles. I deserve a break today ..........from McDonald's read more

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This place is amazing ! I've been here a lot . I would recommend here , for breakfast and lunch ! I go here for breakfast sometimes in the morning , and they serve great big breakfast. I even enjoy my smoothie here . They did a very good job! They are very respectful. I am gonna come here sometimes . I like their chicken deals and their fries and quarter pounder meals . This place really made me happy . I will be back sometimes, since it near my karate . read more

Staff, probably the manager as she seems to be running the show, was rude af. Simple questions were responded with an attitude. Brought my family for a great start of the day. Paid $40+ for an unpleasant experience for my fam. So No. read more

This McDonalds has now lost my business, i have attempted to use this drive though after hours several times and it continues to have the drive through area blocked off with cones and will not serve anyone! Several people were outside attempting to pick up door dash orders and all the employees were ignoring everyone at the doors. This is not the 4th or 5th time this has happened and I'm now don't with it. The signs say 24 hour drive through and they are never open after midnight, someone people work jobs over night and have no choice but to eat at these times. Terrible service. read more

McDonald's - Fast Food Near Me - Milpitas, California

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This place used to be decent as far as McDonalds but the last few months the food tasted old like it was sitting out for a while. Just went to get fries and ordered it well done and they gave me old fries( the residual small pieces of fries). So I went back inside to complain and they gave me another batch and this time they mixed in the old fries with the fries that came out of the fryer. This location was better than the other McDonalds on north Milpitas Blvd not they are the same with the quality of the food going downhill. I will probably not go back to this location again. It seems like there are fewer customers than ever before. Maybe trying to cut corners is actually costing them by losing customers. read more

This restaurant when I add the sauce on the app everything it free but when they gave me they said charge really bad service and the app

This McDonald's has a rare treasure: a play area for the kids. I love bringing my daughter here so she can burn off some energy and have fun. The place is always packed with other families who appreciate this feature. The drive-through is decent, but sometimes the staff don't talk much. I don't mind, they always get my order right. The only thing that bugs me is the ice cream machine is often broken when I visit. Maybe they should fix it or get a new one ROFL. read more

I have nothing against the staff as I know they are trying their best with what they're working with, but this store needs to go through a remodel/new store design. I think it's the only standalone McDonald's in that area that hasn't gone through the new store design remodel yet. If you were a time traveler, you might recognize this place from the store layout alone. A lot of their systems are broken/archaic. Their drive thru menu has been broken for ages. My cousin was in elementary school when I first discovered that it was broken. Now they're going into high school, and the drive thru menu is still broken. To further add to that, their own employees have told me their systems are extremely slow/outdated. It can barely handle mobile orders, and on more than one occasion they've reported either they haven't seen my mobile order come through, or they continue to charge me despite my CC being charged by the app. When your own employees aren't equipped to handle the demand, that's a bad sign. Also, they struggle to keep up with orders in the drive thru menu. This can be due to high employee turnover, but I've been sent to the curb side parking spots several times even when I was ordering very little. McDouble with a Large drink? To the curb. McCafe drink? To the curb. #1 meal? To the curb. McDonald's has put a lot of thought into the drive thru experience, and to their standards, I'm not sure if this should be on a constant basis, let alone smaller orders (I could understand it more if it was a family order or something). Again, I understand employee turnover is a thing, but if I go down the street to the other McDonald's on Milpitas Blvd or the one on Great Mall or on Ranch Dr, they don't have this issue at all. This review should be a 2 star, but I'm giving it a 3 star just because I empathize with the employees here and I want to continue supporting this location, but it's really hard to considering they haven't made the needed changes/improvements to the store itself. I think it's time to have a remodel and to update all of your systems. read more

This Mcdonalds is the freaking worst , they mess up the orders so much . Also I am typing this while once again sitting in one of these number spots that the drive through told me to go sit at and have been waiting 10 friggin minutes for a small orderaaaannnndddddd he forgot the happy meal This has happened multiple times. Cant ever just get your order and get out of here. And tell me why Im waiting for orders and sometimes still dont get fresh fries read more

I haven't gotten a hot fry from McDonald's ever how hard is that? Their Big Mac chicken is tough and the whole thing falls apart .. come on Mac d your better that that - Milpitas Mac d cooks please start taking your jobs serious read more

Was walking around the drive thru (it was hard finding the entrance) for first time customer.... When the cement was uneven and I tripped and fell... I left my information with the manager but no one called me to see if I was okay.... It's been 6 day.... Still would appreciate a call! read more

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This McDonald's gatekeeps everything even their ketchup packs. Went to get happy meal for niece and they give you the old toys but the customer who were friends with the worker in the next line got the new happy meal toys. When I asked they said they sold out. Please don't lie in front of a little kid's face. When asking for ketchup they give you one pack. When asked for another they asked us to pay $0.25. Same with the McNuggets sauce. I thought the first two are free? Nope not at this McDonald's. Also their fries are always stale. read more

Late review.. on july 1st i ordered a Quarter pounder burger on my lunch break, when i got to work and started eating i noticed a different taste, not paying attention half way through i looked at it and it was pink! Super raw! I was In shock, it even had a little blood! I quickly emailed McDonalds, this is the response they sent me, not even offered a refund or some sort of credit. Im so disappointed read more

McDonald's - Manager reply - Fast Food Near Me - Milpitas, California

What can be improved? Everything! Customer service is horrible, everyone is grumpy. If you want to ask for something, they purposely don't look at you. read more