Every category is horrible. Staff, food, etc. 6am. Food comes from drive thru window, four times wrong. Persistent poor service and significant language barriers. Close this damn store!!! It doesn't meet the benchmarks of the brand. read more

Ordered out from the drive thru here on Thursday July 4th 2025 with my parents. Basically all we ordered was drinks. I orginally wanted a chocolate milkshake, but they said their ice cream machine wasn't working, or at least that's what my parents and I heard. So instead I got the Strawberry Banana smoothie. My dad got the mocha frappe. To make matters more confusing, when we got to the pay window, the lady said mocha frappe, chocolate milkshake, and strawberry banana smoothie. We paid via cash, and got it anyways. Came safely from the takeout window in a drink tray. Happily enjoyed my strawberry banana smoothie, and my dad enjoyed his mocha frappe.Saved the milkshake for later. I like mcdonalds but this one needs to work on knowing someone's order. But highly recommend Mcdonalds as a chain! read more

McDonald's - Strawberry Banana smoothie - Burgers Near Me - Nyack, New York

I went in to use the restroom first. I came out to the counter because the kiosk was closed. One customer was in front of me. The woman gave him his order and walked away. And so did I. But the drive thru was busy this morning! read more

Every time I go in for breakfast, there is a homeless guy sitting up sleeping. I dont feel comfortable . There use to be a sign you have to purchase something and 30 minute time limit, I go in early like 7 am and one guy sits in corner on his phone, he is there every morning, and like I said the other one sitting in booth sleeping and dirty read more

Bathroom is out of service for customers but not employees. It is ridiculous.Never see other McDonald's did that.

We had the pleasure today of going to the slowest McDonalds in the world! Never before been to one this slow. read more

McDonald's - the reflection of a car in a rear view mirror - Burgers Near Me - Nyack, New York

Literally the slowest drive through on the planet. You'd think they were butchering the cows in the back. Four car line could take 20 minutes. Always mess up orders. Lazy employees and obviously the franchisee does not care. read more

The place is dirty. An old guy who is supposed to clean walks around and does nothing. They are always out of something I want. The place is very badly managed. This has been going on for too long. read more

They mess up the food, don't take your order at the drive thru unless you have 10 minutes to kill just trying to order. And slow slow slow. How can it all be bad and they stay open???? Women repeated my order 3 times and instead of extra sauce put that i requested it plain? After the 3 times confirming extra ......... read more

McDonald's - a person holding a donut in their hand - Burgers Near Me - Nyack, New York

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Fresh,fresh and fresh!!! What else can I say! Oh yes the team were super nice! I don't do reviews but this had to be told! read more

McDonald's - Fish fillet extra tartar! - Burgers Near Me - Nyack, New York

ice cream machine, broken no chocolate milkshake no Minecraft meal they didn't listen to my plain cheeseburger but gave on other guy a chocolate milkshake if i could rate this a 0 i would read more

Do not go here for breakfast I ordered an egg mcmuffin and when I got home they didn't put the Canadian bacon just an egg and cheese.

i never leave reviews but this place suck. they never have ice cream, take a long time, and not once got my order right!

Whenever I go to McDonald's, they often get my order wrong and something is always missing. This forces me to check my bags before leaving, slowing down the Drive-Thru line. Many others face the same issue. (Nyack) read more

Im not one to write reviews but I came and two employees held the door for me , the employees in general were extremely nice and friendly and my food was cooked perfectly . I am from New Jersey where raw fries are common and employees are rude . This is not what I expected ! Every time I come to upstate New York the people and atmosphere are always a pleasure . read more

Worst McDonalds. They had their lights on and we're taking orders in the drive thru then all of a sudden shut down? Shut the lights off and don't appear open you assholes! When I tried to order the people working there yelled at me. Wtf I just wanted some of your shitty burgers and fries. Won't be back ever. Worst drive thru service and experience I've ever had. The manager of this location needs to step it up and train staff to act like normal humans. read more

There is nothing fast or efficient about this location. The wait for the drive thru is ridiculous. Many times the credit card machine and ice cream machine are broken. The staff is always pretty nice. I just wish they could get their act together. read more

You can actually drive to the Nanuet McDonald's, order food, eat it and drive back to this McDonald's in the amount of time it takes for this McDonalds to take your order, spew some unsolicited trash talk at you then give you the wrong order. There is no reason for this McDonalds to exist. Seriously, don't do it to yourself. Don't ever come here. I couldn't be more serious. Go to the one in Nanuet, it will save you time even if you're already waiting in line at the drive up here. Don't believe me? Stay there and see for yourself, but don't say I didn't warn you. read more

Some how their bad service still amazes me. First - the price you are charged doesn't match the sign. Wow. It's because "the sign is the small size and you have to say you want the smaller size". Then they wouldn't upgrade my meal to the drink I wanted - I had to buy it separately. Service sucks. Hire smarter people! Oh and by the way - telling me to give you my phone so I can use apple pay is stupid and doesn't make me feel safe or secure. I have no idea what she did with my phone for those thirty seconds. Holy crap. How do you mess up microwaving a burger. That food was by far the worst I have ever eaten from a McDonalds. We bought food for three of us and between us, we couldn't finish a single burger. Thank God we were already in a hospital, because this is making me beyond sick. read more

Okay, I wanna start by saying this place is right down the street from where I live. You would think, from the convenience, I'd have nice things to say. WRONG! I say no onions on something (I'm severely allergic) and they still put onions on it. I order nuggets, and I don't receive them. Every time I go to this McDonald's, something is either incorrect or missing. Every. Single. Time. The examples I give above are just from what transpired less than 15 prior to my writing this. I don't know if their district leaders see these, but I hope they do. Shut this place down before they inadvertently kill someone. As someone who works in food service, this is terrible. Go fuck yourselves McDonald's. read more

This is what I my girlfriend was eating ...completely RAW in the middle. Imagine eating half of your burger and you see this read more

McDonald's - This was a Quarter Pounder with Cheese Meal. Uncooked and completely raw in the middle. I wanted to throw up - Burgers Near Me - Nyack, New York

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'always wondered maybe if management let employees chat amongst themselves would it create a team spirit and improve service?!?!?!?! Well this location provides the answer: HELL TO THE NAH!! Your food is held hostage to whatever topic they are discussing when you drive up or walk in. If they are bickering and brooding you will get a DMV type experience and maybe even an order someone else abandoned - happens so often they lose track! Chat away management/staffers! Abuse the fact that most fast food owners don't listen in remote and enjoy bulls**t as much as your employer seems to. read more

Go to Burger King in New City or Wendy's in Nanuet for fast food. There food actually taste fresh and the food is warm. They have a great location so maybe they don't think it's necessary For their food to be good. I wouldn't go back. read more

I was there on 12/21/2022 @ 8:55 am ordered a sausage egg on a biscuit w hash brown The cashier was very rude argued with me repeatedly When I asked who was the manager she pointed to her At this point the manger said nothing the cashier continued to argue with me !! She should not be working there !!! read more

Oh, this place was lit! Flame-broiled burgers, made of freshly ground meat from marbled angus cuts of Scottish Highland Cattle (a tier above wagyu), accompanied by a heaping of thin fries made from julienned potatoes chopped right in front of me, from at least 9 heirloom varieties, including the classic, tawny Ohio Russet of the late 1800s to the garnet-skinned Bliss Triumphs of imported Chilean provenance. Staff opened doors soundlessly and expectantly; bowed with obsequious courteousness; and relished, upon seating you in the romantic glow of late-night highway traffic, explaining the intricacies of the food or should I say culinary delights in store - from conception, to preparation, to execution. All patrons were dressed in cocktail attire, flowing gowns and Brioni suits, tailored precisely for the gentlemen, dresses Givenchy, Burberry and red-carpet worthy ensembles for the female companions - edgy, noveau, haute, bedecked in finery and style. Food was plated with exquisite attention to details. I saw a fully deconstructed breakfast burrito serving as a base in gastronomic homage to eggs Benedict, with a gooey and luscious citrus sweet and tangy hollandaise sauce smothering one poached egg procured from a regional diary farm. Local boulangers swiftly outfitted and replenished the bread station with steaming fresh buns - multigrain, spelt, brioche-style and other staples, along with perfectly baked croissants and sourdough boules with their signature diamond shaped leavening of toasted flour at the center. The evening concluded with an apple tart, swirled in an elegant enriching mouse accented by cinnamon. Bravo! Let laudations abound! Viands and victuals victorious! An exaltation of eating and a hymn to a worshipful attention to detail! read more

Terrible service at the DT, they would tell us "we are closing in 30 minutes" and then just make us wait and not answering again.

If I could leave 0 stars I sure would. I came to this location a while back and ordered 2 six piece nuggets. One box was intended for my brother. When he opened it instead of crispy nuggets, he got a box full of pickles. I couldn't believe someone would give us a box of pickles at all and felt this was done on purpose. I've never been back to this location. read more

I was in bathroom doing my business. A female employee walked in. I said, excuse me? She blankly ignored me. So I brought this up to front receptionist 's attention. She pointed out to that specific employee? And I said yes. There's nothing they can do about it. What the heck??? I completely am for gender neutral bathroom but if they actually segregated the bathroom, they need to follow the etiquette! They just lost a customer. read more

It's a Monday 12:40am. There is literally 1 sole human inside McDonald's. I feel so bad for the gentleman taking more order and making my food like seriously how could you let him operate the McDonald's by himself. Close down, open tomorrow. 5 stars for service zero stars for McDonald's read more

Tonight! I had this McDonald's tell me to hurry up because I had "2 cars behind me." Then, I went to pay for my food and there manager said, didn't he say he had two cards behind you? I left without my food. ONE STAR. read more

Took almost an hour to receive my food, didn't even want the damn fries by the end of the experience. This McDonald's sucks major ass.

the worst experience i've ever had at a mcdonald's. we were told to tell the person at the window our code but when we got to the window she seemed upset as to why we didn't tell the guy that took our order the code. when we said that he told us to tell you up here she just laughed at us. before that when we ordered we asked for 2 6 piece chicken nugget bundles.. he rang it up all separately not giving us the deal. we called for the man that was taking our order but he never came back. when we got to the window we asked is the deal was no longer going on, she laughed at us. my boyfriend and i were extremely confused at what was going on. then asked since we weren't made aware of this change we wanted to change our order which was a very easy change but seemed to be very much of an issue for them. overall crappy service and we will not be returning again. i get that it's fast food and you get what you pay for but goodness that experience was just ridiculous. read more

Price GOUGING because they are next to the TZ bridge. They charge DOUBLE for a coffee. Yes it's only an extra dollar though it's principle. It's called greed not to mention it was 5:30 am no one was on line for the drive thru and took a total of 10 minutes! The icing on the cake as I'm sitting and waiting for only 1 coffee the employee was sitting on the counter texting ...seriously??? When she came to the window I guess I was bothering her she was unprofessional and rude!! What a joke!!! Guess they think treating people rudely and charging double will work, just told about 50 employees who work for my company to go elsewhere, all agreed and have had similar problems. Go elsewhere!! read more

McDonald's - Greed and Gouging! - Burgers Near Me - Nyack, New York

Terrible. We waited in a line for 1 hour only to find out that they did not even take our order. The food was also called fast food but they should really call it slow food. This place is a severe disappointment to all McDonald's nationally and I will not be returning. Additionally they did not have an Accessible bathroom and we had to pee. After we got the food the food also was not correct with us only getting 8 nugs instead of 10. This place needs to figure out their problems. Do not go until they do. Thank you for reading. read more

Pulled in at 12:45 only to be told that he closed and will remain closed till 2 AM. I asked when this started and he said right now, today. He said this is what he does if he's been too busy. This guy should be fired. I've watched him send away over 25 cars already read more

What is it with McDonalds these days? Fast food? Not as fast as it was 30 years ago. Not as good either. Freakin' corporate greed. It's not like McD's wasn't profitable back then; they just want more. This location is the perfect example. Slow. Not even busy, still slow. Filthy bathroom with urine all over the toilet seat; plus it smelled like the staff uses it as a smoking room. On the positive side, they serve real butter with their hot cakes. read more

Once in a while, I NEED a Big Mac. This particular location, especially post renovation, is one of the cleanest, most efficient McDonalds I've been too. Inside staff is professional, courteous and NICE, and did I mention fast? Even though there were 6+ cars in the drive through line, had a walk-in order in my hand in under 90 seconds earlier today. Additionally, the Big Mac here consistently looks and tastes like a Big Mac--no missed sauce, no dry bun, no strangely shaped beef. Net, net: uncertain why so many people have had dismal experiences here--I feel quite the opposite. Will continue to come back for my once a month or so "fix." read more

My boyfriend and I came here because a friend live nearby. I already had a bad experience before when a woman rushed me, while I was getting change to pay for my order. Yesterday while deciding what I wanted the guy on the speaker said hello. My boyfriend answer back and said " hi can I get a Mc chicken with small fries" The guy didn't say anything for a minute. We waited until he responded back. When he did, my boyfriend said " can I also have the 6pc chicken nuggets with small fries". The guy yelled " I thought you said you want a McChicken". My boyfriend answered back yeah "I also want the 6pc chicken nuggets too". The guy said " what!!!??? a 10 piece chicken nuggets". My boyfriend replied " No the 6pc chicken nuggets please". The guy told us to drive up. So we both said we're not done with our order and he said " end??. I said " Can we also have an apple pie". He said again "drive up" with the rudest attitude, I even said to my boyfriend I will write a review about this place. and after he heard what I said. He said something with a smart remark. We ended up driving to the other location to get what we wanted because the guy was so disrespectful, and rude. read more

Honestly...what the f*%! Fries werent done completely they were light in color and not soft, not salted. And the mcchicken?! Holy f****ng mayonnaise! There was so much of it the buns were sliding off it was busting out the sides dropping on my lap i had to take a pregnancy test when i was done. Jesus. read more

I don't normally review places and I'm not a regular McDonalds customer, but, this place has always hit the mark. I've ordered a few times, a double cheese burger and fries and they were excellent. The fries are always hot and crispy and the burger is hot, fresh and delicious. At the drive thru they get you in & out in less than two minutes if there is no line. The staff moves so quickly that I never experience a line. If you like burgers and fries, you must give their fresh and hot food a try. There food quality and no wait drive thru keeps me coming back on those busy afternoons, when you just need something quick. Give them a try and you will not be disappointed. read more