My order always gets messed up. It's not always fresh and hot like it should be. The employees could be more joyful and more polite.

Worst experience ever. Lady at the drive thru was very rude. Got my order wrong multiple times then proceeded to yell at me ending with not trying to be rude. I didn't get a receipt. And since she got the order wrong after I gave her my code she had to refund me and I didn't get any points added. I called and made a complaint and the manger was very rude as well. Terrible customer service. And they still got my order wrong. I will be going to the one off of olive. Way better service there! read more

McDonald's - Fast Food Near Me - Oildale, California

Bad service not clean at all and me and my wife and grand kids got a stomach virus do not recommend

Wow, where do I even start? One of the managers was the rudest person I've ever met in any kind of establishment. Not sure of her name but she was hispanic and is heavy, started with a G. Not only is their management awful, but the employees in general as well. Would never go back, waste of my time and money that I'll never get back. read more

Pathetic, 3rd party orders should be done! And be able to be picked up at the window! To the employee with the caterpillars on her eyes that wanted to threaten me and the manager that wants to push customers buttons, really need to go back and read the training manual. Whole crew on personal phones, playing with hair and messing with face. No professionalism whatsoever at this location read more

This place is garbage I mean absolutely disgusting. If you ask me their running a scam you can't see one screen in the drive through so your having to look at the menu on your phone and then then employees will get an attitude if your not ready. I ordered a French vanilla coffee that taste like it's been sitting there melting water downed my breakfast was definitely not fresh hardly warm and again employees just rude throw a bag into your hand roll their eyes at you. N Chester McDonald's needs new management employees are high almost everyday I mean I get it's legal n all but come on guys you wouldn't want to pay for a hot meal n you get medicore service. read more

Worst customer service the dirtiest nastiest store in town even their employees look like they haven't showered they don't greet you. They don't tell you thank you they don't even talk to you. Very rude. read more

This is my first review I'm ever writing but this is also the worst service I've ever received from anywhere. I ordered online and did drive thru pick up and was told they didn't get my order. I tried to cancel, and it said they were preparing my order. Doesn't make sense. When I went inside I was told I had to pay for my order again which I refused because I had the McDonald's app loaded with the receipt showing proof of payment and was told I could come back and get a refund if it charges me twice. Money doesn't just disappear into thin air so I wasn't going to pay again and I am NOT returning to this location, especially not after this experience. On top of there only being 2 drink options because they were out of everything else, I was told I had to pay extra for an orange juice when in my order, if the employee even bothered to check, you could see I already paid extra on the app for a lemonade. I get my order and leave but ofc cherry on top I was missing food that I paid for. Awful customer service and just overall awful experience. read more

I had a delivery from them and they forgot half my order which was my kids food. I had to call and get a refund

nasty mess all over the place! why isn't any one cleaning the store? any respectable establishment would never for a second present themselves in this way. if this is how the public area looks, imagine the kitchen where your food is being made! have some standards oildale mcdonalds! read more

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This is the 4th or 5th time this specific McDonald's has screwed up both my order and my charges . Their online ordering doesn't work . Often times take my money and doesn't give me a number or option for curbside ect ect but when I show the manager the transaction and the date and time and so on and so on they say there is nothing they can do. The reality of the matter is that I've never gotten my money back for any of the orders , and none of the other McDonald's have these issues but I'm not driving out of my way just to make up for this in particular restaurants lack of ability or lack of apathy for customers. Either fix your app or have someone on site so we don't have to take time out of our days to troubleshoot YOUR product. read more

This locations needs to work on customer service. The drive-through person could not stop saying anything else long enough to listen to my order. The order was taken incorrectly she did not let me finish my order and when I told her I needed to finish, she was rude about it and then when she read my order back to me, it was incorrect and when I told her that I ordered something different, she argued with me so I drove away. This is not the first time this location has gotten my order incorrect and it's not the first time that this location has been rude. read more

I ordered inside and the lady didnt give me my reciept. When I asked she said "ugh", then some items in my food were missing so i asked for them. When she gave me them back she called me a rude ass bitch. Remind you this was a manger! Service was horrible, my food was missing, will never come here again! read more

The service there is absolutely trash. I made an order on door dash, 3 people later that cancelled the pick up (because food WASNT ready) I decided to drive down there myself and figure out why or what was going on. They didn't know what the order was cause they had cancelled it and the kids meals didn't show up??? How did they not show up. And all the employees were so scared to even talk like they don't know how to handle a F'd up situation. No wonder this place has a 1 star rating and is absolute trash. I asked for a manager and if it was the younger Mexican girl with the caterpillar eyes, she doesn't know how to talk or manage a situation at all. This whole store is terrible and the people that work there are garbage. Don't waste your time going here or ordering here. read more

I'm writing this review based on 30+ visits this is the only McDonald's you would ever run into that says they have no orange juice, water bottles, or fountain drinks in more than one occasion, the chances of them getting your order incorrect one out of 10 is an easy 7.5 how this place remains opened is beyond me. It's ran like a circus. I don't understand how McDonald's hasn't done anything about it. read more

This McDonald's is the worse in town. They're all so unprofessional. I do DoorDash, they never have orders ready and if they do, it's sitting in the back where I could see it. I let them know I'm there for a DoorDash and they just say "ok" and walk away. They always make me wait for 10-15mins until I have to bug again that I'm there for DoorDash. I don't understand how people could be employed and not know how to do anything! The manager, some dark tall male, is also so slow and makes me wait ALL the time when my order is literally in the back. They just stand and see customers and not attend anyone. I've seen customers walk about because no one is there to attend. read more

Went to the drive thru today and ordered 2 fillet o fish. Asked them how much it was, they said $11.56. Backed my truck out and left. I hope McDonald goes broke in California. The fillet o fish is no way worth more than $5.00. If anyone wonders why I continue going and ordering this, it is because I hope they are keeping count of the drive aways or walk aways. read more

By far the best McDonalds in town. The place was clean, staff was friendly and food was fast and fresh. This location puts the other ones to shame! read more

Don't ask for extra pickle n onion . Had to go bacc because they made it plain then get bacc home again to this monstrosity ‍. read more

bad customer service the workers were on there phones didn't even wash there hands before giving our food i had returned the food and get my money back !!! read more

I HAD TO GIVE 1 STAR BUT I DIDN'T WANT TO....... ok ok...let me start off saying I've had issues with this McDonald's before but thought I'll give them another try.... So today ordered food and the lady taking the order was so disrespectful and no customer respect, I made sure I ask for no onions as well....Then we get to the front to receive our food(which took over 20 min). The lady starts handing us out food and then our drinks, which I caught and said umm we ordered coke not ice tea. She says ohhh I'll need all that back, I looked at her confused because I know food should never go back through a window into the kitchen, she then shook her hand at me like, come on... so we handed the food and drinks back. She then asked for my receipt because she couldn't find our order. She then starts to hand us our items, and we semi checked it all to be there. She walks away, and we just sat there, assuming that was our entire meal. No thank you have a great day, sorry I messed up your order..uugghh. Then I noticed no sauce so I call the lady over and I asked for sauce for the chicken nuggets & extra bbq & sweet and sour sauce. She then looks at me rolls her eyes and says omg, reaches down and grabs one of each....then walks away. Then the manager is in the back screaming get them going you have 2.10 left in line.... I drove around to the front and tried to go to the front door, and it was locked. I knocked 3 times, and asked the manager to open it up and he just shakes his head no....unbelievable!!!!!!!!! THAT MCDONALD'S IS MORE WORRIED ABOUT THEIR MONEY AND PUSHING OTHERS OUT INSTEAD OF CHECKING FOOD, ABD BEING RESPECTFUL... On top of that, we get home and I find burgers with onions... read more

McDonald's - Reciept - Fast Food Near Me - Oildale, California

This place has the worst customer service i ever seen in my life, people that work there really hate what they be doing and care 2 fucks about their customers. They be giving attitude to everybody all the time. The only reason i order at this Mcdonald's it is because is close to my house If you don't like your job then quit it, don't be giving people a hard time! read more

absolutely the worst mcdonald's i've ever been to 30 minutes for a mobile order that sat at the counter the whole time absolutely ridiculous read more

When I needed food the most they failed me, I pulled up to this McDonald's location because allegedly they opened at 5:00am but I got told by the dude that works there they're closed and it was 5:50am. I saw someone probably the opening manager power washing the floor which is understandable, as it's one of their tasks but the drive thru machine is taking orders. I wasn't told why which is okay, there is just not a lot of places to get food from this early in the morning aside from Jack however this an inconvenience read more

This establishment is horrible I went through the drive thru service wasn't good at all I ordered a caramel frapaccino extra caramel I was giving some kind of hot coffee which I gave back and let the girl know what I ordered I get my frappuccino no extra caramel she takes it back call herself giving me extra, wasn't extra caramel the frappuccino tasted horrible it seem like someone just mixed something together in a blender and put whipped cream on top I will never go there again read more

Purchased 8 (4 pairs of 2) strawberries cream pies, and was only refunded 4. After making the manager aware (which she first denied, and insisted everything was refunded) it turns out.... she did only refund half of my order! and looking at the second receipt for the refund, she only refunded 1 set of pies and not the 2 that i was missing. Nothing a credit card dispute can't fix i guess. read more

Ugh ! No ice cream EVER ! Your killing me with your lame " the ice cream machines broken story " FOR THE LOVE OF GOD PLEASE FIX IT !!! I've got an ice cream maker at home That I am too lazy to use , totally willing to give it to you.. I just want to drive thru , order an ice cream cone and not be denied this delicious treat ! I even promise to order a French fry to dip into the ice cream !!! This has been an on going thing for over a year now !!!!! read more

McDonald's - Fast Food Near Me - Oildale, California

the worst mcdonald's i've been to it's very slow my food was cold my fries were soggy and way to salty and cold the employees were very rude and if i could i would give it zero stars read more

I was rudely told by employee that ' the owner no longer is selling happy meal toys buy themseves, and I could only purchase them in a happy meal!' My mother is a big collector and consumer of mcdonalds' appy meal toys, but not so mu h of the happy meal. She will be heartbroken... read more

This review of this McDonald's location is based of off multiple visits within the last 6 months. The first time I went to visit I tried using the McDonald's app and they wouldn't accept it. I ordered and went to the first window to pay. They told me it was invalid; the manager was rude about it when she told me so I told them to cancel it. I used that same coupon at another McDonald's perfectly at another location that same day..... My second visit was more pleasant. The order process was breezy, but they had me wait about 10 minutes in spot 1 for a McGriddle. The staff I interacted with was very friendly this visit. However, this last time I visited this located I went inside the McDonald's to order my food and beverage. I ordered with no problem and was lucky to even get my shake almost right away. While waiting for my food the manager had walked by the order counter and knocked over the entire stack of table numbers. She stopped, looked at the stack of numbers on the and proceeded with what she was doing. read more

I asked for ketchup right before she gives me my food. And when I searched the bag, there was none. So I tried to go inside and I couldn't because the lobby was closed. And going back to drive thru just to get ketchup would take a long time. And as I was eating, my mouth had mayonnaise on it. As I was searching for napkins, there was none to be found. What did she think we are? Animals? I had to wipe it off with my shirt. Worst McDonald's ever. Don't even go there. read more

Every time we order nuggets for the kids always hard or if they double dipped them in the fryers just to rewarm them

I ordered the cardi b and offset meal and didn't get the cute bags or cups (THATS THE ONLY REASON ANYONE IS BUYING THEM)

I want to start off positive. The drive through went pretty quickly for the long lines. Staff at the windows were friendly. However, upon ordering the person taking orders was rude, just "you ready"? Receiving food: i ordered deluxe breakfast, and two sausage burrito meals. Deluxe breakfast the eggs for the sandwich were old, burnt, not tasteful, took one bite and spit it out. Sausage burrito was cold. Packaging was ok finally 4 napkins instead of two lol....could of added salsas for the burrito, but that's my fault should of asked. Any way, staff should work together to provide better quality of food for future guests. Cmon TEAM LEADS you got this ! P.s ir is impossible to get someone to answer the phones ! read more

We I received someone else order, can seem to get anyone on phone down there , I've called 5 times . Not customer friendly or professional think Health department needs to review this store , I really would recommend a different location read more

Here at McDonald's as I type this. Line is taking forever. Every time I come and ask for a McFlurry their ice cream is down. It's been about the last 8 times I've been here. I asked why is it always down when I come she just laughed at me and said sorry. read more

Another fast food joint. Another typical fast food three star review. Another McD's with McD's food. Nothing special here. In my opinion fast foods joints are a necessary evil. they serve a basic level of need. Meh. read more

The McDonalds at 225 N Chester has to be the best I have ever been to and I have been to a lot of them, I was greeted by a manager when I first arrived and she continued to help me with taking my order and then she even brought it to my table then asked if I needed anything else as I asked for ketchup she was getting ready to go get it but then she say an elderly man in a wheel chair trying to open the door and she politely asked me to give her a quick second so she could help the poor gentleman with the door and would bring the ketchup right after she was so polite and the after she brought my ketchup she said if there was anything else I needed and I said no thank you and she said ok if there was anything else I needed just to let her know and she proceeded to go take the gentleman in the wheelchairs order she was so kind and polite then she went and bagged his food for him in bag with handles and then she helped him put in on his wheel chair so it wouldn't fall off and then she proceeded to the door to hold it open for him again I believe I heard Somone call out for her so I'm pretty sure her name was Kristina she has to be by far the most nicest polite and respectable manager I have ever seen work at a Mcdonalds, we need more managers like her that make you want to come back time and time again! So Kristina if you get to see this review I am very thankful for you and appreciate the person you are and all the hard work you do and most of all your kindness and the best customer service I have seen in a long time and I hope when I go back you will be there and I really hope you recognized for the great manager you are you give the most welcoming feeling and I am glad there are still people like you. Thank you read more

In these COVID times app ordering is a must in my opinion. Here at the North Chester locatio the app ordering dose not work. Since it does work at every other location I visited over the last 6 months does work the problem has to lie at this location, but management is sure the problem lies on my phone. If it was a problem with my phone or app the problem would be consistant with the other locations. Their refusal to address this issue has me using my app deals only when I'm willing to go further to a location that can take my moble order. This limits the times I will choose McDonald's as a fast food choice. read more

Worst burger I've ever had. Went to pick it up and it slipped all around I really want to bit into a wet bun and burger yum. Thanks guys next time I'll stick to a turkey sandwich at home at leastI won't waste my money anymore. read more

McDonald's - Yuk two soaked buns I'm not even two minutes from the store so its was slathered in sauce. Thanks for lunch guys. - Fast Food Near Me - Oildale, California