I really like McDonald's and the burgers are always good once and a while and the fries were good to I like em kinda moist

Honestly, I don't even know where to start. I ordered a burger and fries, and the burger looked nothing like the picture--barely any toppings and the bun was soggy. The fries were cold and tasted like they'd been sitting under a heat lamp for hours. On top of that, the staff seemed completely overwhelmed and didn't even bother to check if I got the right order. I don't usually complain, but this was just disappointing from start to finish. Definitely won't be coming back anytime soon. read more

Very poor service. We sat at a table after we had ordered and it took over an hour to receive our order. The person at the register did not apologize for the delay just acted like no big deal. The food was luke warm . I hare writing bad reviews but this place was unapologetic to its customers read more

Make sure to check your food bag at this McDonald's, I here and they SLACK all the time!! Waited in line for about 25 minutes just for them to almost NOT give me my milk shake and my fries were barley warm, with no sauce for my nuggets- just straight up lazy. I worked at a McDonald's I know you can do better! read more

Music way too loud. asked to turn down but nobody at the restaurant had the ability or authority to make changes. Only the owner can alter the experience. Please do better. read more

This is the only place my sister wants to go. She is developmentally disabled, and this is her place. She, my parents, and I went there today. They had her order out to her at her table before we were even done at the counter. They know what she wants and how she wants it, and are very understanding about her disability. The food was good, the same as any McDonald's. It's their kindness and understanding that makes this one stand out to me. read more

Worst McD's. They always forget something in my order. Last time I got up to the window, they asked me what I ordered. I told them and one of the girls motions with her thumb repeatedly, I guess to tell me to pull ahead and wait. After a long wait, they came out with the $15 meal and no drink. That was a separate wait. Inside is better but slower. And that nasty 70s-80s easy listening music just BLARING. read more

Really McDonald's you had one job . Being that I was on my lunch break I couldn't go back but my Big Mac only had one piece of meat read more

McDonald's - Big Mac one piece of meat - Burgers Near Me - Port Angeles, Washington

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Wasn't at-all busy, we pulled straight up to the speaker but they forgot our fries despite that.

The manager is very unprofessional and rude when problems arise. Ordered 6 McDoubles, plain BOGO, she put 5 in the computer. She even confirmed 6 by repeated it back to us. Go to pay, and there was only 5 on the receipt when we picked up the food, she said she couldn't fix it and we had to come around. They did not honor the bogo and wouldn't hear what we had to say before slamming the window on us and threatening to call the police. They never get the food right. Prices keep going up and the quality keeps going down. Never again. read more

Gm Barbara yells at employees in front of guests. She doesn't listen when explaining to her. She's been seen by me and other customers pushing a worker about 3 feet. He was a older gentleman. It's uncalled for. read more

I mean, it's McDonald's, what can you expect? For what it is, it's great. Food comes out hot and fresh for the most part and the employees are always friendly. And the ice cream machine doesn't break ;) I only have one complaint. The first drive-thru waiting area is located... Right in front of the drive-thru. I know I'm not the only one that's been thrown off by it, and I can't think of any other McDonald's that does it. I've only been asked to wait there once but I felt like I was in the way and like an obstruction, and in fact I wasn't sure if I was even in the right spot. They said it's there right at the speed hump so the employees don't have to cross, but their other 2 waiting areas plus the mobile order waiting areas are all across the street, so I'm not sure why it's like that... Has there been a significant incidence of employees getting hit? Do they not feel safe? I get that but I think there are better solutions, especially during COVID when people can't come into the restaurant anyway. read more

McDonald's - Drive-thru waiting spot, right after the drive-thru lane - Burgers Near Me - Port Angeles, Washington

Haha it's hard to believe I gave a four stars. But the staff was just too friendly and it's rare in McDonald's read more

McDonald's - McGriddle - Burgers Near Me - Port Angeles, Washington

Put onions on my burger and take longer than 10 mins to give me my curbside and I don't get a free burger.

Fast, consistent, and efficient- this is the stereotype of a mcdonalds and it's great for a pre-hike meal or a post-hike feast. With that being said, the line can be insanely long at peak hours, so plan accordingly read more

I'm not a huge McDonald's fan because the food is never good or made correctly or even fresh and hot. This establishment however was an exception. The food was hot, fresh and it didn't look like they had just thrown it in a pile and wrapped it up. The presentation was actually very nice. The staff was super friendly and for as busy as they were, it was very clean as well. I would definitely eat here again. read more

Stupid as hell. Asked 10 time for just plain latte with no sugar. Got sweet as hell coffee. 0 stars.

they didn't give me 20 nuggets i only got ten :( frick macdonalds. they sick they didn't give nuggets

I frequent this McDonalds pretty often and during this visit I asked for "Fries, o salt" . The guy said if you want fresh fries just say "cool to order"! So I said "cook to order fries please" ... 8 minutes or so later we get the fries and they appeared to be red ripped into the grease or the person dealing with the fries is not doing their job . I waited for 8 plus minutes , after a rude person told me how to order and still didn't get what I paid for and didn't eat them either . read more

Went through the driveway while I was visiting town, and found a hair in my French fries. Called the store to notify them of the issue and the "manager" on duty told me I was lying. She said there was no way there was a hair in my food but I have a picture of it. This was a terrible experience. I couldn't believe how rudely I was treated. Not how you would treat a customer when you're in the restaurant business. I would avoid this McDonald's if you have the chance. read more

McDonald's - Hair in my food. - Burgers Near Me - Port Angeles, Washington

Thank you to McDonald's for having decent food and service for big truck operators. Unlike KFC/Taco Bell and Wendy's, McDonald's is prepared to help people unable to drive thru. read more

Bad experience here today! As per normal, young people with poor listening skills. The front counter person did not input the correct order, thus did not get the "meal". Had to make a separate order to get the missing part of the meal. Was approached by another employee ( young girl, brown pony tail), that was approaching me from behind, and was told in a rude tone " excuse me". The second order was place, and the young blond girl said; We'll call your name when its ready to be picked up! What really; you screwed up my order and you want me to come back up to the counter and pick it up? Rude! You screwed up, not me blonde! Manager was seen conversing with two employees, and gave no apology! Was actually talking shit about my family!! Threw dagger glances our way!! I do not recommend this McDonalds. Rude, rude, rude! read more

Never gotten my orders wrong and it's pretty quick. Friendly service and have never dealt with anyone rude.

I don't know why this McDonald's is ranked so poorly but honestly this is probably one of the best McDonald's that I've ever been to. I've gone here multiple times and have never had a problem with it. If you're looking for some quick inexpensive take out, this is the place. If you've never had something good here, I'd highly recommend trying there Artisan Grilled Chicken sandwich. That one is never a disappointment for me. read more

This restaurant keeps getting worse. Today there wasn't even anyone to take my order at the drive through. After 15 minutes I proceded to an empty "pay" window. I asked if something was wrong and the snotty girl working there freaked out on me. I came by for a chicken sandwich and came away with a burned, dry sandwich with pickles on it. I won't be back if this is the "new normal". SMH read more

I got married in this restaurant and go here every year for our anniversary dinner and get the happymeal

I once observed my friend's rotund orange tabby cat get his head stuck in a McDonald's bag and found it hilarious, to which my friend responded: "I think even single celled organisms love McDonald's French fries." It is important to note that this bag only contained french fries-- no meat, no condiments-- just delicious, hot golden fries. And if you love fries like I do, you can appreciate McD's fries. Now I'm not a fast food person but I think it's good to be honest about our food indulgences from time to time. The drive through is fast, friendly and efficient. The food is neatly packed. Can't speak to many products here as I only eat their fries, orange drinks (delish!!!), and an occasional McFlurry (with mini M&Ms!!!). But that is all I need from my McD's-- good fries an orange drink and a whole lot of American nostalgia. read more

I want to start by saying I've been to a lot of McDonalds restaurants, as I was a traveling musician. I recently watched that documentary about Ray Kroc and was inspired about that "thing" that he was going for with franchisees. This particular McDonalds is that "thing". Ray Kroc himself would be proud of this establishment. I was impressed with the cleanliness, to the quality of food, the tasteful modern decorum, down to the sharply dressed employees. The franchisees should be proud of their restaurant read more

There are not a lot of drive-thru options in Port Angeles. McDonald's is convenient and generally has good food. I've eaten here way more than I want to admit. So being a regular customer, and having employees recognize you, you would think that when I brought up a complaint it would have some weight. I said to the drive through employee, whom I've seen multiple times, that the last time I came through my Buttermilk Chicken sandwich was really bad. There was something wrong with the meat. It was hard and flat and I spit out the first bite because something was really off. It's a sandwich that I've had dozens of times. They are usually great. So what was the response? "Let us know if it happens again." Wow. Did I feel like a special customer. I was sick after taking the bite and couldn't return for a couple weeks. So, yeah, if it happens again I probably won't ever be back Jack! (Not hinting that I'd go to Jack in the Box because they are consistently bad). Anyway, I expected more, especially since I am such a regular customer. read more

Food looked rushed and not fully cooked (the English muffin was barely toasted). Gf asked the (what I assume was the manager) if they had the mix and match items (being 6am we figured it was self explanatory that she was talking about breakfast items) and the guy at the drive through asked very condescendingly and quite rude and I quote "mix and match what?..." we don't eat at mc Donald's often and for the money they charge these days it's definitely not worth it. We won't be going there again. read more

This McDonald's has got it together. Food was brought straight to our table hot, ready, and tasted exactly like what I expected a McDonald's breakfast would taste like. The staff also promptly found a member of our group and returned a dropped credit card. The big cushioned red seats were also an extra plus! read more

my food was cold from when i started paying i could see my food being held out the window and when i got the food from the window nothing was said lol this is the 3rd time this has happened dont recommend drive through read more

i give this place zero but put 5 stars only because a sweet and special person works here and that is the only reason i came to this location. I took my son here on Sunday evening 15 minutes before closing. My son was with me and we decided on this location because we both wanted to see his friend. we ordered and our friend handed us our food and my son told her he was going to come inside and use the bathroom. I pulled around the front and as soon as i did an associate that knows my son walked up and locked the door. it was 10 minutes till closing. So I was pissed and i checked my transmission fluid because i was parked. i would like to know this policy. Needless to say my son violently attacked me later that evening and although I do not blame her I accuse her of poor customer service and unusual punishment. She, who i will keep nameless, until their business phone isn't busy! read more

The kiosk order didn't meet my needs. I order a breakfast sandwich and a coffee. Something went wrong and no coffee was on my order. I didn't notice there was no coffee on the order. I clicked on the menu to pay at counter. I went to counter and asked for my coffee. She said,"you don't get coffee because you didn't order coffee". So rather than offering to place my coffee order the employee said I did it wrong. Well, welcome to McDonalds and welcome to our new ordering kiosk. I place high value in customer service when selecting where to spend my money. I will not be returning to this McDonalds. read more

In the drive thru..ordered a triple burger got a single burger with 3 slices of cheese. Complained to corporate customer line, she thought it was funny, had a great laugh at my expense. She probably wouldn't of thought that way if she drove a hour round trip. Just a bunch of clowns running the show over there...Wendy's has a new customer. read more

McDonald's - Ordered a triple burger in drive thru line. Guess they got the clowns working in the kitchen, good luck! - Burgers Near Me - Port Angeles, Washington

I hate the parking lot. Half the time I've driven in a circle just to get to the drive through I have neatly been hit by someone exiting the drive through where incoming and outgoing share the same narrow lane. Ridiculous! read more

The food is Mcdonalds but the service is excellent. The people there really care about customer service and making you feel welcome.

Eric Schimchal and Jessia Cox have been the most wonderful people. They help people, when they don't need to. They definitely put in the extra mile when working. read more

Brand new and shiny. The drive through was quick and efficient. Food was as good as McDonald's can be. No complaints.

As a former employee I'd advise you not to come here. I do not know how they pass a health code inspection as they don't throw away old food and they still serve it to customers. Come in during lunch rush and most likely you'll get fresh food I wouldn't doubt if employees were spitting in your hamburgers when no one is looking. Also, once I was told by a supervisor to pick up the burger that fell on the floor and put back on the Big Mac. Its was in the middle of a busy buys lunch rush, so I said 'but its on the floor' he just said 'I don't care just pick it up and lets get the line moving' Just be sure double check your burgers next time you dine at Mickey D's. Also just an FYI McDonald's uses dimethylpolysiloxane, the stretchy substance used to make Silly Putty, in its fries, soda, chicken nuggets etc. This ingredient actually isn't used in many other countries. Also their food is filled with GMOs, chemicals and other horrible ingredients. Even their salads are probably doused with synthetic chemical herbicides and pesticides as they are not organically grown. I noticed in another review they stated they wish they could give them less than one star. I'll give them an F+ for effort. Best of luck. read more