Needed a quick lunch on my way to PCC and felt like a drive-thru would be fastest, so I ended up here. I haven't had McDonald's in years. The drive-thru was convenient to access, and then get back on the road. I got a McCrispy and 4pc nuggets. The food was more expensive than I wanted ($13) and didn't hit the spot. Staff was fine. I'll choose a local option next time. read more

They are really slow and constantly screw up orders. We had to wait for 15 minutes for our order and I tried to quickly check everything but they assured me it was all there. Nope missed 20 chicken nuggets and there were zero sauces. I will never go back to this location. When I called them they said I could back to get the stuff they forgot (while my current food gets cold). I specifically said I needed a refund for what was missed. Avoid this McDonald's. Let them go out of business. Maybe something competent will replace it. read more

Very bad service I went to buy breakfast from McDonalds by the window and the lady and a gentleman do bad service they don't know how to treat the customer and I wouldn't go back to that place terrible customer service ..alejandra read more

This is the store I frequent the most often. Drive thru moves efficiently. Associates are always pleasant. My order is always accurate.

Slowest service i've ever had at a Mcdonald's Short of rude too. A better option for mcdonald's is the one in tigard oregon a couple of miles away. read more

Ordered large mango pineapple smoothie. Cup was 3/4 full and employee said it was the machine and could not fill cup. Huge rip off for almost 6 dollars. They need to calibrate their machine as thats false advertising. Pic shows full. Charged for large, and then don't get large. Its a medium In a large cup. read more

I went here my entire 8th grade class and broke the play place, the food is very good. The service was very good. And very clean.

I was not greeted in the drive-through - I tried to be patient but after three cars in the other order line passed me I finally had to ask "hello are you there?" to get someone's attention. I have worked drive-through and I know they know when a car is there. After ordering, they confirmed and said thank you like normal, and I pulled forward. As I was pulling away (and after a weirdly long pause) I heard them ask whether I wanted a receipt and something else I couldn't hear. They said thank you and the screen said pull forward, why would they keep talking to me? I'm hungry! Anyway, it was weird and awkward. My food was done quickly and my order was correct, so that was nice. Hot fries. Big stack of napkins. They did not ask about ketchup but maybe that isn't a thing anymore? Overall my experience here was awkward and meh. read more

The quarter pounder I just got was raw in the middle. Apparently they're trying to cook them to order but they're obviously rushing and not following cook times. Can give someone some serious food poisoning! read more

McDonald's - Completely raw Quarter Pounder with Cheese - Fast Food Near Me - Portland, Oregon

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The drive thru is extremely slow and there are new employees every time I visit who don't know what they are doing. As a result, the food is never consistent. Our kids also were disappointed when they "updated" the playplace - it's no longer nearly as fun for little kids. read more

I mean I don't have anything more to say. I just got home with my food and the tortilla for the burrito is black. read more

McDonald's - Moldy burrito - Fast Food Near Me - Portland, Oregon

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This McDonald's is the worst! Every time I come here they get something wrong on my order. Today they lost my order between ordering and the payment window. No apology, nothing. I said "never mind" and drove off. Go down the street to the Tigard location. I've never had a problem there. read more

When you buy a large order of french fries for $4.00, they should be the most amazing, fresh, hot, crispy tasting and full order of french fries on the planet earth. I have been disappointed by fast food before and have dismissed it, get on with life, right? These french fries from McDonalds #13589, at the corner of SW Barbur Blvd and Capital Hywy in SW Portland Oregon were the worst I've ever had (and the most I've ever paid). They were cold, stale, and the pouch they put them in was only about 2/3rds full... I almost tossed them and went on with my life but decided they need to know how bad they are doing. I drove back to their location and went inside to return them. Ironically, the person in line ahead of me was also returning his order for the same reason... I did get my refund on the fries but was offered nothing for my having to make a 2nd trip to get satisfaction from them. The manager did apologise but was mostly dismissive. A coupon for a future visit would have been a good customer service option but that wasn't offered... It was definitely my last visit to McDonalds... For that, I should probably be grateful for the horrible food they put in my bag. I shouldn't eat there anyway. read more

Went to at least 3 different mc donuts to find ice cream, first one being closed, second being way too busy and third not having ice cream, so when I finally ordered my fries came in a taco shell read more

Bad costumer service they aren't clean at all sat there and watched someone clock in and go straight to bagging food no hand wash so I wouldn't be surprised if nun of them wash there hands they have a lot of crackheads/homeless that make the place not sanitary and the food is mid sometimes the beef is overcooked or undercooked I seen some workers vaping in bathroom and smoking out side it's just not ok read more

Lily is amazing! She took our order, walked it to our table and said "Thank You." She is a lady that takes pride in her job. If McDonald's would hire more people like her, this place and many like it, would go a long long way. We're traveling cross country, and stop in at McDonald's for budget and speed. So, when we eat here 3-4 times per day, McDonald's will take about $50 per day of our money. It's always nice to walk into a store that treats us with respect. Hats off the Lily!!! Five stars for this store because of her! read more

Next to 0 customer service at this location making you use Ordering kiosk and I don't work here

I've gone to this place many many times and I'd have to admit that the service is awful most of the time. The employees are constantly changing and most of them lack customer service. There have been multiple times I've sat at the second window just to watch other cars get helped before me. After waiting that long I said "hello?" And was greeted with a "what do want". This has happened on many occasions. I would also like to point out that the quality of food has been less than pleasant. The meat tastes spoiled. You can drive down the road to the Tigard location and get the same exact thing and the meat doesn't taste spoiled so something should change but after reading all the reviews from this location it seems they won't. Truly sad. read more

I just sat through the drive through for 30 minutes (literally - not an exaggeration) - I finally get my food and get home. I take a couple bites and realize it tasted like metallic iron and when I looked closer in better light - ITS NOT EVEN COOKED. I'm sick to my stomach. This is probably the 5th and LAST issue I've had with this McDonald's and I just moved here in Feb. There is always something wrong with your order that you have to correct for them and this time I was actually severs a raw burger. Not to mention it had no condiments or toppings on it. Just meat and cheese. They rush everything out without any care and these are the issues it causes. Horrible location and manager. read more

McDonald's - Double Bacon Quarter Pounder with Cheese - RAW - Fast Food Near Me - Portland, Oregon

Their orange juice is extremely diluted. It barely tastes like orange flavored water.

I came up to Portland for OMSI and wanted food on the way back so I got a ten piece meal. Got home and started eating, I was about 3 pieces in when I bit something hard. Thought it was a bone and almost ate it on accident, then I pulled it out and realized it was a piece of plastic cooked between the chicken and the breading. Like what the fuck. I'm glad I caught it and I'm sure it was a mistake but still pretty gross. read more

McDonald's - Plastic cooked in the Chicken Nuggets What the fuck - Fast Food Near Me - Portland, Oregon

2nd time in a row that I didn't get what I ordered. Both charging me more and me getting less than what was paid for.

Best Drive Thru experience I have ever had. 2 Suasage Mcmuffin's with egg and a medium iced coffee with lots of cream and sugar! 9/16/19 around 10:15am Egg on the sandwiches was cooked less than usual, and was soft in the middle, DELICIOUS. Iced Coffee happened to suit my tastes exactly. Customer service was warm and efficient. Thank you, Burlingame McDonald's! To top it off, I had exactly $8.70 in my checking account, which is what the meal cost me, last dollars well spent read more

Ordered at kiosk. Tried to pay at kiosk. Kiosk tells unable to process electronic payment. Stand at the counter...ignored. Finally pay and wait...then wait some more. I see order after order filled but not mine. After 20 minutes, went to counter...ignored. Had to waved down someone to get their attention. My order was on the screen with a red highlight on the bottom. No one knew why. Sad. read more

Waited 40 minutes in the drive thru to get 2 happy meals. Yes it was Friday night but there weren't more than 8 cars in front of me. Brutal. To top it off the food was cold and I had to heat up the "fast food" in the oven. read more

Worst McDonalds experience I've had. Cold quarter pounder with a dry, broken patty and discolored hardened cheese. The server handed me a cup with all fingers in the rim. Won't be back. read more

My 18-year-old Son and I stopped in on a recent Saturday evening. Actually, he ordered, I paid, and then I went over to Round Table next door to order a healthier (maybe) flat bread pizza. And this McDonald's is what you would expect, no more and no less. The fun part for this Dad was watching the young woman waiting on us flirt with the Kid (who was wearing a t-shirt that said "talk nerdy to me") and him flirting back. Or to quote from a McDonald's advertisement jingle - I'm Lovin' it. read more

I'm going to go ahead and update my review. I don't go here nearly as often as I used to... Covid and all.. but the service is much better, I'd say way above average for fast food and they do a good job of getting people through the lines. read more

I'm not here to be hating, but we've all been to hundreds of different McDonalds restaurants. and this one blows. Unfortunately I live close and I get fast food way too much so I go here. They rarely get the order correct. I just know to open my bag while I'm there to get the order fixed. It's almost come to a joke how bad they are, You just have to expect it and you'll be fine!! read more

***Cheat Day*** The one day out of 3 weeks I can eat fast food would be the fries with no salt. Why no salt? Because they are made fresh to order. Out of most fast food chains they have the best cut fries. Also depending on the location you can make a cheap and healthier version of the Big Mac for a buck! How? well you can order a Mcdouble add lettuce and Mac sauce making a cheaper version of the BM depending on location they will probably charge .30 cents for Mac the sauce. Still cheaper. Also less calories because one less cheese and middle bread of the Big Mac. read more

The dining space is up to date. All the latest tech ordering booths. There is no shortage of staff, yet the Bathroom is horrendous in terms of cleanliness. Come on people. Just because it's a budget restaurant, the bathroom can be left like that? read more

Takes forever for terrible food and frankly disgusting. Worst McDonald's I've been too.

Not sure when this McDonalds ran off the rails but it's gone from bad to worse. Used to be a place you could count on with fast & accurate service. Last month they forgot my large fries AFTER having me wait 10 minutes in the parking lot for chicken nuggets. The other day around 7p it took 18 minutes from ordering to receiving and only 3 cars in front of me AND they messed up a plain hamburger and wound up with pickle, mustard, ketchup when the receipt clearly stated plain. Also, and this isn't a joke people, when we pulled up to the pick up window the "dude" was so frazzled and in his attempt to confirm he had the right car for the next order stated " Yeah, you had the 2 McFlurries and, uh, a , a bunch of other crap?" Wow, I had to confirm with my 12 year old daughter and her friend that I heard it right and they busted out laughing. Oh well, hard to get good help these days...... read more

You know when you get those starburst fun size packs, and you open it up and you get 2 crappy yellow flavors? That's what it was like here. I ordered only a large fries, got home maybe 2 minutes later, and they are cold and soggy. Dissappinted. I ordered maybe the easiest thing to make, and it still get botched. Classic McDs. Thanks for tuning in. read more

This is the worst fast food service I've ever seen. I sat in line for 50 minutes. No way to get out of line. I would certainly rather eat better food than wait for a fast food restaurant to serve me within an hour. Completely ridiculous. Don't bother stopping here even if you're dying for food. Hit the next exit!! read more

Great service during covid outbreak. Thanks to the employees. I appreciate them for front line work.

The drive through is consistently slow, the employees do not want to help you, and you consistently get the wrong order. Attempted to go back in after going through the drive thru to get my order corrected and they locked the door as I approached so I just ate what I got and left. Would not recommend. At all. Gave this locations many chances but it's not worth your time or money. read more

I live close, so I end up here more often than I am proud to admit. Even by McDonald's standards, this place is tragically incompetent. I don't think I've been here once without there being a problem: not knowing how to handle orders, getting the orders wrong, taking forever to produce the orders, etc. I appreciate that McDonald's is joining the "slow food" movement. There's a nice older lady who tries very hard and makes a whole lot of noise, but she doesn't actually help the service along. Nothing is ever stocked and the employees constantly have a dazed and confused look as if it's the first time anyone's ever asked for ketchup. Dine in, take out, mobile, in person--won't matter. They'll screw it up. Sheesh! How can it be this hard! read more

What a joke! I ordered a quater pounder meal and it cost me $8.20. The size of the burger was about the same as if not bigger than BK Jr. and the fries was not any more than than BK small fries. Compare to BK Jr meal this McDonald should be called Mc Ripoff. read more

Had to park and wait 10 minutes for my burger and fries. I drove home just a short distance. Opened my bag to cold food. No hint of warmth. Horrible food. Never again. read more