Came into this McDonald's to try the Huntrix meal. My husband and I used the kiosk to put our order in and while we waited I needed to use the restroom. The doors are locked with a sign to go to the front desk. Went to the front desk and waited behind the counter to simply ask for the doors to be unlocked. Three different employees looked directly at us and continued about what they were doing. At this point two other ladies were waiting for the restroom as well. When I asked for help the employee was extremely rude. I told my husband to cancel the order and we walked out. With multiple kiosks taking orders there should be one person at the counter to help with actual customers instead of hiding in the back. Horrible location and service. There are multiple restaurants in the area and would recommend going there instead of this location. read more

I ordered a 6pc chicken nugget kids meal and this was what I received. 2 plain burger patties. I know they were busy for lunch but really 2 beef patties? Unfortunately I cannot go back right now because I have to get back to work. read more

McDonalds - What is this McDonald's? I ordered a 6 PC. Chicken nugget kids meal and this was what I received. 2 burger patties! - Fast Food Near Me - Sacramento, California

2.5 Stars. The staff are helpful and the breakfast is okay however even at 0700 opening there are ketchup packages and bits of food on the floor in plain sight by the door and tables that need to be washed. read more

Absolutely horrible experience at this McDonald's on Howe Ave. I ordered two Ranch Snack Wrap meals, each with a wrap, fries, and a drink. When I got home, there were zero wraps in the bag. I drove 10 minutes back, went inside, and told them I got nothing but fries and drinks -- no wraps. They gave me TWO wraps, but I had ordered TWO meals, meaning it should've been FOUR wraps total (two per meal). I went back in again, explained it again, and they left me waiting around for 10 minutes -- still didn't fix the order. I finally had to ask for a manager, and even he didn't do much besides hand me 2 wraps and act like that made it all better. Wasted my time, gas, and patience just trying to get what I paid for. This location has terrible service, can't get a basic order right, and clearly doesn't care about fixing their mistakes. Never going back. read more

McDonalds - Fast Food Near Me - Sacramento, California

This McDonald's is probably one of the worst ones in the area. It's always dirty, the trash cans are overflowing, there's trash outside as well as in the drive through. They're incredibly slow to the point I've had to ask for my food when it sat across the counter for about 8 minutes. Save your time, money and health, don't go to this one. I'd give it zero stars if I could, this location seriously sucks. read more

For what it is, this McDonald's is great. Very clean and modern interior. It's honestly a very peaceful spot with big windows and lots is natural sunlight. read more

I will never eat at McDonald's again. I placed a mobile order for pickup and paid online through the app. The payment was processed, and the money was taken from my bank account. But when I arrived to pick up my order, the staff told me it wasn't paid for and insisted I needed to pay again at the register. I explained that I had already paid in the app and that the money was withdrawn from my account, but the manager didn't want to get into the issue. She simply told me to cancel the order in the app and pay at the counter -- all while she was busy handling other orders. The restaurant employee I spoke with clearly had no idea what to do in this situation. In the end, I had to cancel the order and wait for a refund. However, the reward points I had redeemed for an extra sandwich were not returned to my account. So after wasting over 30 minutes, I left hungry and with my loyalty points gone for nothing. To make it worse, the app doesn't even have proper customer support in case something goes wrong with an order. The overall quality of McDonald's has gone down significantly. Prices keep increasing for no clear reason -- and it's clearly not just inflation. This experience was the last straw. This was my final visit to any McDonald's restaurant. read more

THIS REVIEW IS FOR ONE SPECIFIC THING!! I love this location so much BUT i got the m&m flurry and got food poisoning:( it tasted sourish and had some dirt pieces in it so i didnt eat much of it. Definitely recommend skipping on the icecream. read more

Lady at the desk was very rude and they seem to have a problem with getting your order wrong but not wanting to admit it. They also just leave your order out without saying anything even though it was supposed to go to your table. (Food was good though) read more

Good god. Employees cursing like drunken sailors(All female) in english and spanish, Goofing around not paying attention to the counter, girl at counter had shitty attitude. Had a chicken sandwhich. Unedible. The bottom of the bun looked liked it had been grilled on the flat top and smashed. It was flat , hard and like dry toast. The top of the bun had so much mayo it was wet. The patty was like cardboard. The fries were like the trimmings found at the bottom of the bag , none longer than the tip to knuckle or your finger or smaller. The 1/4 pounder was dry. People standing at the counter have to stand there a long time before they are seen, then ignored -no greeting, no hello, no, "ill be right with you" no " sorry for the wait" no "welcome to mcdonalds may I take your order".Just silence and quickly walk away until they want to come back. Whats the point of ordering at the kiosk and eating in with a table tent if they are not bringing your order out and yelling your table number? Just get rid of the kiosk and make sure you have staff at the counter that are trained at customer service. Dang. Horrible. Do a better job of hiring and training. read more

Just went through this Howe Dr. Thru, since they are one of the only places open late. I ordered a Quarter pounder with cheese NO Mustard!! This is a photo of what they gave me !! Lots of extra mustard and onion!!! WTF!!?!ewww gross . read more

McDonalds - Not what I ordered - Fast Food Near Me - Sacramento, California

I ordered a medium fries but got small also they never give ketchup even when asked. They are slow.

What in the heck happened to the Mc Donald's Franchise? Hey CVS super fun place to take the family grandkids and it was a great cheap dollar menu. The surroundings were bright, red and yellow. There is usually a play area now it looks like something straight out of a federal penitentiary. No fountain drink station. I don't mind the option of self order chaos actually really enjoyed the fact that I can select my 1/4 lb hamburger without salt and add lettuce and tomato without having a cashier look at me cross/eyed. But the mount of depression that emanates from the new design is super sad! read more

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The food is great, Although when I tried a bigmac for the first time it was a 8/10 until 1 day later I have been sick for 6 month's. And there are just too much burger's Change it up and make some new ice cream flavor's or something, And if you can make burger' you can make pizza, although McDonald's is not a pizza place it can still use some good change's read more

Definitely got a roach problem. Saw this guy in the drive through line. The place itself is always busy and usually a few questionable people hanging out in front. Typical for Arden. read more

McDonalds - Cockroaches in drive through line. - Fast Food Near Me - Sacramento, California

They really gave this to me... a large fry with the fries of an extra small... not even sure how this happened. read more

McDonalds - This is really what they gave me - Fast Food Near Me - Sacramento, California

Just got into an argument with the manager. I ordered a sausages McMuffin with egg. With no sausage. The meal. The guy taking the order confirmed my order twice. I pulled up to get my order and there was sausage. I asked nicely, can you please remake my sandwich with no sausage as I requested. The manager then proceeded to tell me that is was a $2 charge to remove the sausage. Then she told me I needed to double check the screen at the drive thru next time. I'm sorry. I clearly stated what I wanted. The employee confined twice. And there was still an issue and they wanted to charge me extra. These $20 employees feeling real entitled. read more

If your looking for a morning coffee DO NOT COME HERE!!!!!! I ordered a French vanilla coffee and it's bout bitter as hell I DO NOT RECOMMEND!!!!!!!!! 12/7/24 10:09 AM read more

The worst McDonald's ever !!! The people working there are so rude and just mental ... they put my BIG MAC sideways in the bag and all the burger fell apart ... and when they gave me a new one it was sideways AGAIN. and then they forgot my drinks and my McFlurry. And when I ask for new stuff they look at me like I'm stupid . NEVER GOING TO THIS MCDONALDS AGAIN. When I pay for my food I expect it to be correct the first time . Thanx. read more

The dining room was closed at 10:30 a.m. on 2/1/24. This is inexcusable considering the drive thru was fully open. I never use the drive thru since I don't have a car! read more

McDonalds - Sign that dining room is closed. - Fast Food Near Me - Sacramento, California

I would give it a 0 stars if I could. The food was cold and they barely gave me any fries. The manager was very rude to us also

I embarrassingly admit I've been to my share of McDonald's in the Sacramento area. This location ranks among the worst. Think botched orders, poor access off a busy intersection and lackluster customer service and you'll begin to get some idea. I've been a couple times and have always experienced some combination of these factors. The latest visit was the worst. Looking for a quick bite for my son before a party, we pulled in thinking this was the best option. The woman who took our order couldn't have sounded less like she wanted to be there. When we got the order, it was completely wrong - wrong sandwiches, missing burger, missing straws, missing napkins. Because it was COVID, we couldn't pop inside to get this corrected, so we had to get back in line and go through the drive-thru again. There was no apology, as if their mistake was our inconvenience. The silver lining was we pulled up to the takeout spot on the other side and they walked the food out to us. It wasn't an experience I'd want to repeat, but in the end I'm happy that we got to eat what we ordered. read more

McDonalds - Fast Food Near Me - Sacramento, California

I find it ridiculous when you're asking for a coffee stir and you receive an attitude, even though you put it in your order for a coffee stir to be added... McDonald's needs to train their employees with customer service training instead of drive-through times and pushing people in and out so they can get more money. Other establishments are able to do great customer service and push out the food in a timely manner. read more

Horrible service. They get your mobile or drive thru order wrong then they ignore you when they walk by you and you address them with the receipt in your hand. I guess customer service has gone to the trash can. Assholes. read more

The only thing this McDonald's is consistent at is being absolutely terrible. The customer service is consistently terrible, the female manager with the turquoise hair has the worst attitude out of everyone and is consistently screwing around with other employees. The wait time for food here is always ridiculous and my orders are never right the first time. And this last visit(today) my burger wasn't cooked all the way through. Absolutely done with this McDonald's. If I could give it zero stars I would. read more

I usually avoid McDonald's (and most fast food), as much as I can but I decided to stop by for a quick breakfast. It was around 8am on a Sunday - not busy at all. I went with an Egg & Cheese McGriddle (~$4) and a Hash brown (~$1.50). My order was ready within minutes. Talk about "fast" food! The McGriddle is good, but it's so small considering I paid over $4 for this breakfast sandwich. The hash brown is amazing! If there's one thing McDonald's does right, it's their potatoes! If you're looking for a quick breakfast, you can't go wrong with McDonald's. The hash browns will definitely make your day. read more

The fries were stale and cold. I asked for a sprite and they gave me water. (There was absolutely no carbonation or taste of sprite) The mobile app charged me twice and no one wanted to help me with the situation. Bad employees, rude and bad manners. read more

I'll be honest with myself, I don't set high standards for mcds. This location is terrible, high trafficked with homeless, flies around the front counter. It's the closest to my work but I usually go to another location and I paid the price. Stomach ache and diarrhea. The only plus side, they got my order right, and that right there might be my fault. Damn read more

So I don't go to McDonald's often, but this morning I was starved and in the area!! I love the McGriddles, just a genius compilation of my favorite breakfast foods! I bought a Triple (yes!! triple) McGriddle with sausage, bacon, and cheese, and to keep it healthy, a Dr. Pepper! I stand my choices! I have to say that is way more filling than the regular McGriddle, be aware! I ordered via the app, then waited outside and made work phone calls while they prepped my food, so I cannot speak to the inside of the location. The parking lot was clean, just be aware that there are often homeless people that will approach you. Harmless, and not something the business can control. It took about 5 minutes for them to bring out my order, so not long. Everything was hot & fresh, you can't beat breakfast for $5. read more

The worst customer service specially this lady that I called her 2 time and asked for help but she was ignoring read more

McDonalds - So rude behavior - Fast Food Near Me - Sacramento, California

compared to other mcdonald's this is one of the better ones. the soda is never flat too

Hands down the fastest McDonald's I been too! I am from Los Angeles too so that says a lot. I went in the morning so morning crew before 10am was amazing. I was happy with the service and the eWith usually has enthusiasm at the window service. The restaurant was close due to covid. But the drive thru was open and fast. These employees deserve some type of raise or something for dealing with people during the pandemic. I posted the the receipt so you know who work that shift. read more

McDonalds - Fast Food Near Me - Sacramento, California

This place sucks. Bad service all around. What's the point in having two lines if they prioritize one line completely? Always running out of stuff. Not sure if it's both management and staff or just a staff group that doesn't give an F. It is just McDonald's after all. Won't be here again read more

This is my favorite location and the staff here is the reason. They work well together and attend to the customers. The tall guy with glasses (Johnathan) is really on his game you can see him hustling and putting orders together while still juggling customers. The ladies that work the register are very competent and nice. This is probably the only location that hasn't messed up my order and I eat here A LOT. read more

DO NOT EAT HERE they are rude and RACIST they racially profiled me and my friend. This isn't just a one time thing they do this EVERY time we come for breakfast and now we're not coming to this location anymore. They left egg shells in the breakfast sandwich , hair in the food and MOLD on the egg. They do this on purpose because it's happened more than once they asked me to pull up to their parking spot (they didn't ask anyone else too) just so they can get my order wrong..they took very long to bring the food back. They aren't fluent in English AT ALL. I try to be polite and respectful but I'm fed up!! I will not be eating here anymore and I recommend you don't either. If I could give this 0 stars trust me I WOULD. read more

the McDonald's on Howe was a great experience. Came in with my daughter and loved the customer service from Jordan the cashier. He ask me how my day was going also was very polite and greeted me with a smile I'll definitely be returning read more

McDonalds - Loves her meal - Fast Food Near Me - Sacramento, California

Hamburger bun was soooo hard!!! I have never had a cheeseburger with a hard bun and I asked for no onions or mustard so they had to make it fresh!!! Lady did not give me a receipt and didn't look happy to be there! I gave it two stars cause I didn't have to wait in line but now I know why there wasn't a line! read more

Since when does McDonald's charge for ketchup packets??????!!!!!! This McDonald's is out they mind

Terrible service, I went through the drive thru to order and only received half my order. The guy took my receipt for some reason and told me to park in one of the stalls. I waited for almost half an hour just for them to fumble and look around for my order in chaos. Never got my order so instead I asked for a refund. There was others that kept coming in for errors as well. Terrible service from start to finish, I will not return here again and recommend people to stay away from here. read more

My chicken sandwich with no tomato's had tomatoes, but also just like all of the ingredients thrown into a box. Had to assemble it myself. read more

McDonalds - Fast Food Near Me - Sacramento, California

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