I'm sad to see such a low rating for thus location. This is one of the better mcdonalds in the area and its a mcdonalds. I've been here more times than I can count and for more years than Anyone else I know and would care to go here. In general, all fast food restaurants are overpriced and unfortunately, i don't think it's going to get better. read more

Service sucks! I was close by and wanted a coffee. Usually I go to the drive-through. This time I decided that I wanted to go inside. Since I had to go to the restroom. There was a lady ringing herself up at the front. I'm assuming she was a worker. She ignored me straight up. Then another person came to help her. Also ignored me. I just said to go to the bathroom and went through the drive-through. The lady of the drive-through was nice. I don't understand how these of people work here. read more

the angel reese meal released earlier last week, so i had to try it myself; plus, i like her after ordering on the app, i made my way to the drive thru, where there was no wait. as always, food was good, and warm. the angel reese meal is overpriced, over $13, so id get it mostly for the experience and a big hunger! the meal is composed of the burger, a Quarter Pounder w Bacon, large fries and i got a large Fanta! service was good, and ambiance is like any other mcdonalds i love you, angel reese read more

McDonald's - ballin' w reese - Fast Food Near Me - San Carlos, California

I'm so happy my home is so close to McDonald's. I have been drive-through few times there. Very friendly and fast service. People are always smiling and even talkative !!! The happy meal isn't just for kids. It's also for me. It made me so happy ! read more

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I miss the Mc plant but anyways the ice cream machine here was working so I give stars for that. read more

McDonald's - The kitchen - Fast Food Near Me - San Carlos, California

If was good but they got my order wrong ok let me explain my food arrived and I ordered no cheese since Im allergic and and I got 2 slices of cheese! Also the lady who was working in the kitchen she rolled her eyes at me such rude attitude.That's just messed up but my hash brown was crunchy and my drink was super good the burger was ok. And it was wrapped horribly do better! the vibe was ok a little dark it was so messy aswell there was crumbs everywhere! Now I understand this place has 2 stars. read more

I must confess, there's only one thing that would make me want to go to a McDonalds....the Quarter Pounder w/ Cheese (QPC). But nowadays I don't eat too many QPCs. The classic QPC, aka the "Quarter Cheese" is my idea of the basic cheeseburger. A 4:1 beef patty fried to perfection, lightly seasoned with salt & pepper, two slices of cheese, mustard, ketchup, raw onions, and pickles. Properly placed condiments create the perfect cheeseburger experience. Where can you get one? A McDonalds. So, I happen to be driving down from the hills and come upon this McDonalds on El Camino Real. It's 5pm, and the drive-thru and parking lot are empty. No business? I can fix this problem. I will go in and order a Quarter Pounder w/ Cheese and fries, and use the restroom. The young man who took my order was friendly and efficient. Quarter Cheese Burger and Large fries came out to $11.24. The interior of the place was clean and had modern decor. The only people eating inside were employees. The restroom appeared clean, but didn't smell clean. The restroom had no ventilation. So the air was stuffy and old. The mix of odors made me want to get out quick! Appearance & Cleanliness, Grade (2/5) (Parking Lot was clean, no litter. No one loitering around). Well, my food should be ready now, so I return to the counter to find a bag sitting there. Now, it is not OK to grab any bag off the counter, you should always ask. So, the lady working the front counter is also running drive-thru. She's speaking spanish in her mic, then points to my bag and asks if I want ketchup. I didn't get a thank you or anything. How was the food? The Quarter Pounder w/ Cheese was very good. I think McDonalds is going back to it's old methods of cooking on order, because that beef patty was juicy and rich in flavor. The burger seemed to have alot of pickles and onions. The large fries are a joke. It's like a medium size. The fries were okay, lightly crisp. Food, Grade (3/5) This food is not worth $11. For that price you should be thanking the customer for coming to your restaurant. It is not okay to work drive-thru and front counter at the same time. It's actually rude customer service. Customer Service, Grade (1/5), Value Grade (1/5). Would I come again? No thank you read more

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I ordered for pickup . While eating I noticed that my chicken had a weird texture then. I looked down... it was raw . I noticed half way in because I was high.... High ruined read more

McDonald's - Mc chicken - Fast Food Near Me - San Carlos, California

Word to the wise, don't order something at McDonalds without using a deal on the app or otherwise....because the list prices are quite high. Normally the best longstanding deals are BOGO quarter pounder, or BOGO double cheeseburger. Also there's free fries or like a general 20% discount, although can't combine deals. The quarter pounder is pretty good quality for fast food, ever since they switched over from frozen to fresh in 2018. We do prefer In N Out for fast food burgers, but it's usually too busy....and the more upscale options like Shake Shack are good but much pricier. Food is always freshly made, service is quick, and kids are satisfied, so McDonalds does work for a lot of situations. Convenient to order on the app for mobile pickup ahead of time, then they bring the food to your car. This location is conveniently located off of El Camino between downtown San Carlos and Belmont. read more

The manager was extremely nice and accommodating to my child's special needs requirements. I made a mistake they assisted in resolving the issue. They gave me a fresh new burger free of charge. The store and bathroom was clean. Staff super friendly. read more

Ordered a Big Mac and Fish filet, couldn't even give them to me in line, asked me to park and wait. What's the point of fast food if you can't even get 2 basic sandwiches. Literally nobody else in the drivethru. read more

Walked from the near by hotel for a cup of coffee cuz the one at the hotel doesn't cut it for me. The ladies there are very friendly and accommodating. Asking me how I am and if I need anything else. Never had this happen at a Mickey D's. Clean dining area and fast service!! read more

McDonald's - Fast Food Near Me - San Carlos, California

I've come here a few times for a quick bite while heading into work. Even before dawn the quickness of service here is unphased. I order and the coffee and sandwich (both hot) are ready for me as I pull up to the 2nd window. This is not something that can be said for all McDonald's. Food is as you'd expect - greasy, slightly harder than average to digest, but so delicious in that nostalgic Mickey D's fashion. read more

McDonald's - #1 Breakfast of champions. - Fast Food Near Me - San Carlos, California

I saw some bad reviews here about their orders but didn't think it would happen to me.. Yup!! Ordered 2 big breakfast.. drove all the way home and found that they only gave 2 orders of pancakes !! where's the beef!!?? Eggs!!?? Nothing!!?? How can they mess up something soooo simple?? The receipt says big breakfast!! Not pancakes!! Works of advice! Always check your whole order before u leave.. read more

I have to comment on this location, I know typical McDonald's all over the world, what's up here? Every now and then, I really want a sausage and egg McMuffin with a hash brown. It's just one of those fast food hankerings I get since I was a teenager. This location makes breakfast items so fresh it's not over processed nor has it been sitting for long periods of time before a customer orders it. The egg in particular is consistently fresh here! I've brought some McMuffins to colleagues and they're questioning me on where I bought them. Ha! They really are very fresh here. I've been to locations all over, must admit, international locations are really cool. Better quality than U.S. over processed fast food items. This location is the first I've had such great quality sausage and egg McMuffins. Staff here have always been friendly and courteous, too. The lot this location resides on is always clean as well. read more

So the new Travis Scott meal is out...and what is that you ask? Well, first of all he's an American Rapper who's teamed up with McDonald's to sell merchandise and get his own meal on the meu for a limited time. And he's making bank too, charging $90 for a chicken McNugget pillow and other equally expensive merchandise. Anyways, his meal is really just a quarter pounder with cheese with bacon and a side of bbq sauce if you really boil it down. Yes, it comes with Sprite (he's pushing that too) but I changed mine to iced tea and it comes with medium fries. Burger itself is standard and came out exactly how I ordered it with extra onions and mayo. Great, so the only downside was the cold McNuggets....hence 3 stars. So honestly, with this Travis Scott meal I'm not understanding the hype since it's really not something you couldn't make yourself with add ons. read more

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Twice the kid's nugget happy meal was missing the sauce. First time I assumed it was in the box. Second time I asked if the sauce was in the box and they said yes. No it wasn't. Grrrr. People, please check your order before you leave. It's so disappointing when you get home and it's wrong. read more

Their Big Macs are delicious but they always give me old crusty dried out french fries. I don't understand why I usually go around 5:15 PM wouldn't you think that be a good time to pump out some fresh fries?? read more

McDonald's - The fries here are always terrible crispy and old but the big Macs are good - Fast Food Near Me - San Carlos, California

The biscuit egg sausage cheese biscuit taste great, soft and juicy. It was warm. I ordered two.

Pathetic. Can't honor apps. Can't communicate. Worst yet Sonya the manager has zero customer service or knowledge of the easiest transaction. SAD! read more

If I could give a -5 starts I would the service here is awful I went there last night and I was discriminated against the lady didn't take my order and was extremely rude I'm definitely going to go to corporate with this bc it's not ok I show up to the drive through and i waited for 10 min then I pull up to the window to see if someone was working and they were just standing there in the back. and then took the order for the car behind me the lady came to the window rolled her eyes at me and I told her that I waited at the speaker but no one took my order and so I came to the window " then she rolled her eyes agin and slammed the window in my face, waited a couple more minutes and then a guy came to the window I'm assuming he was the manager I told him what happened and he apologized it wasn't his fault so I wasn't mad at him but it sure sucked to get discriminated against for the way I look read more

I love this place it's very yummy and good I love the burgers and fries it's very yummmy

One of our local McDonald's. My story is, I haven't been eating at any McDonald's since the 1990s, and that's because I am vegetarian. Well, things have changed as of 2022, the McPlant is here. This has opened the door to me coming back as a customer to the franchise. The San Carlos McDonald's is quaint, has public bathrooms not yet locked, parking lot, and drive-thru. You can choose to order on their tablet or from a human cashier. I'm happy to be back and support my childhood source of food. read more

This place is so slow and it was literally only my car and another. The workers seem confused on the mobile app reward numbers for discounts. Then she got at ME that SHE didn't no nothing. Her lead came to see what was going on and even the lead seem annoyed by her attitude. Another instance- I had come with son to get him French fries. There were about 7 cars in front of me and 3 cars behind me. Took us 20 minutes to get to the front only for them to tell us that they were only taking door dash and Uber eats orders. I told them they should have a sign so we know that then I left. read more

They mess up my order every single damn time, they're slow, and there's something wrong with the way they cook, it's all not very good. * Cold fries * Terrible service/management * Messed up orders. The trifecta. And for god's sake, they have a thing that SHOWS your order. Look: either show the order in spanish, or make sure your employees are bilingual. Quite honestly, I don't know why even bother going there. They are the probably the worst restaurant in the local chain, and need to clean up their act. Oh yeah, I wouldn't mind my $15 back either read more

Horrible experience. Did a mobile order, which one could expect to help make it speedier, but still took over 20 minutes, and not only that but they forgot several burgers in the order that we didn't catch until we got home. Both employees and manager were very unhelpful and didn't seem to care that there were delays and issues. We will never go to this location ever again, and hope the whole staff is fired and the service and quality turns around. read more

As A Foster Youth, I've Request My Usual A Hot'n'Spicy A Double CheeseBurger to top it off with a Side of Large Fries. All was well As I Opened My Hot'n'Spicy there wasn't any Mayo Like they're Normally would. No I don't I'm Not allergic to anything however, It does come with Mayo Unless asked for otherwise, I normally ask for my fries Fresh and when I say Fresh Meaning, I Like my fries fresh my the fryer with a nice coat of salt, Not ones waiting to be grabbed. read more

I go here often when I'm between paychecks for a quick lunch. I use the app to get a meal between $5-7. Service is quick and easy. Fries are usually hot and fresh. Burger is sometimes dry, sometimes juicy. Nuggets are usually fine. Lemonade is a bit watery. Not bad overall. read more

Lupe has provided the best service I have ever seen at a fast food restaurant. She needs a promotion ASAP!!

Don't know why such bad reviews. I have come here for the past few weeks now. The service is as expected from McDonald's and the food although isn't good for you, tastes great. The coffee for $1 can't be beat. read more

McDonald's - Breakfast - Fast Food Near Me - San Carlos, California

McDonald's don't usually get the best reviews but I've been going to this one for a long time since it's the closest to my house. They always have very kind staff and have never messed up my order read more

I always receive great customer service from Stephanie . Even at 5:30 am, she is always warm and kind She always has a smile, while working both windows by herself. Great customer service! read more

I went for breakfast at the drive-thru. Service was quick and courteous and the food were regular McDonald's fare. Nothing special but I like their breakfast the best out of Burger King, Wendy's and Carl's Junior. Only drawback was the oil used to fry the hash browns was old and it gave the hash browns a funny taste... read more

I like going hare sometimes after work for food and a drink it's a good location the employees are nice thay have a good smile

This review is for service only. On 2/29/24 at about 5:47 pm, I used the kiosks to order a fish filet and large fries. The food was not for me. While waiting for my order, I watched the employees work. Most of the employees were older Latin women and one young female Latin girl. I saw a woman making fries and one female in the back cooking. The one in the back was working nonstop. She was multi tasking and moving fast. The female cooking the fires was constantly making fries and doing other duties. There was another woman at the front making sure orders were being made and called. All of the staff were working very hard. It's not common to find hard workers like what I saw today. Their manager should be proud of them and recognize their hard work. If they don't, the good ones always find other jobs. Thank you staff for showing me that there are people still willing to work as hard as they do. read more

Um worst MCD ever. I ordered The Cactus Plant Flea Market 10 piece McNugget Box with a large fries, sweet and sour, water, and a toy. Guess what? Only the nuggets, fries and water came! I wasted an extra three dollars on this when I could've gotten the Mcnuggets meal for a lower price!! I also got a cheeseburger meal. All came expect a straw. I even asked for extra straws as well. The amount of times I've given this place a chance is crazy. They will ALWAYS forget something no matter what. Never go to this place. (I doordashed to) read more

McDonald's - This is what I originally ordered - Fast Food Near Me - San Carlos, California

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Charged me $16 for a 10pc nuggets meal and forgot the nuggets. The fries were stale as fuck. Worst piece of shit McDonald's on the peninsula. There are some pretty bad ones but this takes the cake for all time shittiest. Fuck you guys. read more

Anti-social, stupid, horrible customer service,dumb airheads I smile and ask how are you and they cannot even have the decency to say anything back just look at me like they don't speak english if your gonna be ugly you should not be rude, fucking 50 year olds doing a kids job making up rules bc they are too lazy to complete a task like getting me a straw, food is mediocre and cold they do not care, go be ugly bitches at home and get some young smart people in there who will make sure my food is fresh and every demand is met with a smile read more

McDonald's - Fast Food Near Me - San Carlos, California

having a toddler who will only eat mcd cheeseburgers makes trips to mcd frequent...using the mcd app regularly to place orders for curbside pickup...the san carlos mcd location has higher than average rate of issues compared to other mcd locations....food not being brought out or order being lost....issue with their computers and orders not showing in their system...food is fine when there are no issues, but having to spend 30 minutes or longer when there are issues is a pain... read more

Super disappointing that both McDonald's my bf and I had stopped at were closed and neither could have the forethought to set their stores as closed for thanksgiving. They're outside menu was also left on so it confused as many as 15 cars that had pulled in after me. read more