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McDonald's

1.7 (162 reviews)
Open • 5:30 am - 11:00 pm

Order McDonald's Takeout or Delivery

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Business Info

MCDONALD'S ATMOSPHERE

What's the vibe?
Casual
Moderate noise
Good for groups
Good for kids

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Recommended Reviews - McDonald's

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Write this guy a letter he's a franchise owner. He needs to his staff needs supervision and they are wasting his money.
Winnie B.

**Escalated to Corporate - This Location Should Lose Its Franchise License** The McDonald's at **1150 S De Anza Blvd (Store #654)** is by far the worst location I've ever been to. The customer service is beyond unacceptable, and after multiple bad experiences, I've officially escalated the issue to both the **franchise owner** and **McDonald's corporate headquarters in Chicago**. Orders are constantly given to the wrong customers, staff are dismissive, and management is unprofessional and disrespectful. One employee in particular--a **heavy-set Hispanic man in a gray shirt**, who appears to be a manager--is shockingly rude. When my **5-year-old daughter politely asked him for ketchup**, he snapped at *me*, asking why *she* was the one asking and not *me*. Since when are children not allowed to speak politely for themselves at a family-oriented restaurant? To make matters worse: * **He deliberately does not wear a name tag** -- how convenient. * **He covers his face with a mask**, not for health reasons, but to **hide his identity** because he clearly knows he gets frequent complaints. * He makes no effort to show basic customer service, and his attitude reflects someone who knows there are no consequences for poor behavior. Another female employee refuses to do table service as promised by the app and kiosk. She simply shouts the table number and makes you come pick it up at the counter -- and has even handed orders to the wrong customers without apology or explanation.... The list goes on, they use the bathroom and don't wash hands saw with own eyes This location isn't just bad -- it's actively disrespectful to its customers. I've taken the step of reporting this to the **franchise owner** (see in-store business license for contact info) and filed a formal complaint with: **McDonald's USA, LLC - Corporate Headquarters** 110 N. Carpenter Street Chicago, IL 60607 1-800-244-6227 With the number of consistent complaints across multiple review platforms, I genuinely hope **McDonald's revokes this location's franchise license**. It's doing damage to the brand and providing one of the worst customer experiences imaginable. **Avoid this McDonald's at all costs.**

The ice coffee with the ice cream
Silvia A.

I have a bad experience when I forget to choose light ice on my ice coffee, I told one of the employee and he ignored me, then when they served the order I excused myself and asked if she can take the ice and just said No, I can give you a cup and do it yourself, because you forgot to put on in the order. I don't know why Mexican are rude when they should be grateful to have a job. And we are paying for a service .

Menu
Derek S.

Came by for a soft serve the other day and it was a lacklustre experience. Parking was plentiful in the private lot and the interior of the restaurant seems to have been recently remodeled. There was a dispenser for sanitizing wipes that was empty. Ordering was prioritized at the kiosk with 4 ordering kiosks. There appears to be an option to order at the counter with staff. The small soft serve was now $2.99, a significant uplift from $1.99 during my last visit. The soft serve was very icy...seemed more like a vanilla icy... The cone was crispy. The soft serve cone came out after a few minutes despite the dining room being all empty... There is a promo for a free soft serve after completing the survey...

The app says their location closes at 1045pm so I ordered some food.
Ryan R.

Don't go to this McDonald's. They are very rude! I ordered past 10pm via the mobile app cuz it says they are open till 1045pm. When I got there, they just kept saying they are closed and didn't bother to give me a refund or hear me out. Luckily, I was able to cancel the order via the app and get a refund. I live close by, but I'm never coming to this location again. Also their fries aren't as crispy as other locations.

Farrah Deisy M.

(I ask for ketchup manager gave it to me with bad attitude. Low-key threw it at me ) 0 Starts for this Location man is to early to do this none senses grow up you're old . Rude as hell for no reason. Please hired people that need the job I am spending my money here I don't ask for donation or free food. Teach your manager/staff to do better... Leave your problems outside don't take your shitty days on innocent people not OK shame on you...

Wrong number bill
Dream H.

19/12/2021. 10:45am. This is a true story just happen to me 30 mins ago. I ordered a coupon breakfast burger online, which is buy one get one free, it usually costs me $6.22. However, this time the staff charged me $11.35. I ask them why you charge me the wrong number, the receptionist at the first window said she doesn't know and call her manager right away. The manager said she doesn't know either, and she couldn't do nothing about this order. I said I used the coupon on the mobile order and it should be $6.22 not $11.35. Obviously, it is a mistake made by the receptionist at the first window, but they don't accept that and said they don't care. Really really bad attitude with customer even though this McDonald just been renovated. It doesn't change until you guys hire a good manager with good employees. Don't order from this McDonald guys, they will treat you like nothing.

Bottom cooked all the way through, top is medium rare. So gross!

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3 months ago

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6 months ago

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2 months ago

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10 months ago

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25 days ago

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11 months ago

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1 year ago

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3 years ago

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8 months ago

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1 year ago

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2 years ago

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1 year ago

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9 months ago

If your not open 24/7 change it on here. Was hungry and went by cause they said they were open. Completely closed

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2 years ago

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4 years ago

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1 year ago

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1 year ago

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1 year ago

Should not take 15 minutes to reverse a deal, we click clicked it and can change or reverse!

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5 years ago

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1 year ago

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7 years ago

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11 months ago

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5 years ago

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6 years ago

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2 years ago

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2 years ago

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2 years ago

Not sure what's happening here. But took forever to get our food. Was not very crowded. The food was hot.

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4 years ago

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4 years ago

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3 years ago

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4 years ago

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3 years ago

The chicken McNuggets are very dry compared to other McDonald's. Beef patties in BigMac are also dry compared to other McDonald's.

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5 years ago

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4 years ago

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4 years ago

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6 years ago

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3 years ago

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El Apartamento

El Apartamento

4.5
(10 reviews)
10.8 mi

This eatery sells Colombian burgers and fast food for pick-up or delivery only, from a building…read moreshared with the Center for Employment Training in downtown SJ. This is their current location, but I don't think it's their permanent place of business. Just for the time being. Google maps will take you to a parking lot entrance that's closed, blocked by a chain, so make sure you enter the parking lot on Locust Street. I ordered online, and the wait time was a bit long (20+ minutes) but not terrible. And once you arrive, there's a sign near the parking lot directing you to walk down an alley-like path. No signs at the door, just a dumpster outside. Yup, that's where you pick up. It feels like you're walking through the back door of a restaurant kitchen. Actually when you step inside, it indeed IS the kitchen which doubles as a pickup spot (no seats, no signs, I just showed the guy my order on my phone and he handed me my food packed neatly in a paper bag). I got the perro loco which comes with fries on the side, and an arepa with cheese. I didn't like that customers can't customize items when ordering online for pick up. Also wasn't a fan of the pineapple sauce, though I think that's one of the things they're known for. But the hot dog was still good, generous with the toppings and certainly unique. The sausage was plump and juicy with a mild flavor. The fries were delicious as well, and didn't taste cheap. And the mini arepa with cheese was buttery and had a nice texture. Altogether it made for a filling meal.

There is a new food hall in San Jose and it's filled with a lot of new businesses. Colombian…read moreburgers? Yes please! You can order online or at the kiosk. The menu is extensive with a mix of options (including a vegetarian burger). I ordered El Apto which came with a beef patty, bacon, shredded chicken, lettuce, tomato...all between a brioche bun. This came with fries and a side of pineapple sauce and apto sauce. I dipped my fries in the apto sauce and it was so good! The pineapple sauce goes well in the burger and also on the fries. The beef patty was perfectly seasoned and so juicy. All the flavors were amazing and tasted so fresh. I loved the crispy bacon and the shredded chicken. The chicken was well flavored and they put an ample amount on top of the burger. Wow! What a great combo. I also tried the maracuya (passion fruit) drink and it was so good! I like that it wasn't too sweet. It's fresh and refreshing. They are pretty busy because it's their opening so there might be a wait but it's totally worth it. There are tables around for you to sit so it's casual. The owner is so nice and you can tell he is very proud of his food. Highly recommend!!

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Inside (this is where you pick up)
Inside (this is where you pick up)
La Amazónica
La Amazónica
LAS PAPAS LOCAS

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LAS PAPAS LOCAS

McDonald's - burgers - Updated July 2026

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