i only ordered through drive though, so i can't speak to the interior of the restaurant workers at this store are usually pretty friendly, but the intercom can make it hard to hear them sometimes. i usually ask for extra sauce and they offer it for no extra charge (the ranch here is great. the good good sauce tastes like chik fila sauce) we ordered a mega munchie meal for a movie marathon. i always have difficulty giving a proper rating to fast food places because the food is typically more greasy and oily and tastes like well, fast food. if i was completely objective, i think the food would be rated lower, but i think that is a little unfair considering that i chose to come to a fast food establishment. i've gotten the mega munchie meal before but in the past they had jalapeño poppers instead of the popcorn chicken. i think the chicken was a nice substitution, since it doesn't feel as oily as the jalapeño poppers. The box itself is a little disappointing since it seems like they skimp out a bit in the fries and popcorn chicken. My favorite is usually the mini tacos, although they are an acquired taste since the meat is kind of like a paste. Overall, you get exactly what you expect from jack in the box. I think their food is consistently "solid" for a fast food establishment, with my main complaint being that the food is a bit greasy and they skimp on portions sometimes read more

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I stopped in to order two tacos, as well as use the restroom while passing through the city. The restroom was disgusting, and after ordering my food via the automated tablet available, I noticed the woman in the back preparing the food was not wearing gloves. She was touching the food bar handed, and then touching condiments as well as door handles and the handles to the fryer with the same bare hand. Having had food poisoning before I immediately picked my money up off the counter and walked out. read more

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No wonder that now I see reviews are so poor . the quality of the food sucks when delivered. when I have picked up the food myself , it Has not been so bad but this time it was horrendous . I received my order pretty quickly . The food was pretty bad. It was not even warm. I guess I can't order things to be delivered because it's not the delivery guy because it came so fast that I know it place and I can't call it a I have to decide if I'm gonna one way or another. I've been throwing up for the last hour and I guess I will not order from this location ever again and it's too bad because they're all gonna be disappearing soon anyway but I've never had this problem with a but I keep throwing up and now have diarrhea and I know but you need to know. But I cannot stop throwing up for this past hour. read more

I've eaten at this location multiple times, and never had a problem. This is fast food, not gourmet food. With that standard in mind, the tacos are good, the burgers (mostly) are good, and the fries are good. The old soda machine didn't consistently dispense good quality drinks, but they have installed a new one, which hopefully will be better. And most importantly, I've never gotten sick after eating here. So for a quick dinner, this place works for me. read more

I'm glad they reopened, and it's great that they're still open late. I usually get a Jumbo Jack with curly fries and a drink. The burger is okay, but I prefer In-N-Out burgers. The employees are friendly, and the wait is usually short whether you're inside or in the drive-thru. There are plenty of tables available at night, though I think the indoor seating closes at a certain time. Not much of an ambiance, but what do you expect from a fast food joint. read more

Why are vegetarians not treated fairly anymore?? They used to sub the meat for hash brown but no more Either keep a veggie patty to sub for meat or let us have the hash brown as filling instead. Why did you change this practice?? If you don't know there are a lot of vegetarians in your neighborhood and this just isn't fair. I have started going to BK, at least they offer the veggie patty burger read more

This location usually does a pretty outstanding job but today the usual elderly man was not present and a new middle aged woman was present instead. I ordered the bacon Swiss buttery smash burger, the only burger I am willing to eat because ketchup and mustard makes me gag but as you can guess I took one bite, spit it out and threw away an $8 burger no combo. What a let down. read more

^^^Solid 3.5 review for this Jack.^^^ I usually like to get a chicken sandwich combo no mayo. Went here to grab a diet soda and they had run out that time and comped me an iced mocha. NO difference. Nice. The only complaint I have about this place I usually UPGRADE to the curly fries and they have given us just regular potato fries. The food is usually good, but can be REAL greasy, what did we expect. lol. All and All we pass by for lunch when in the area and get our grub on. Enso#50 +- Jack! Free sauces. Drive thru. Tres leches w/ strawberry. Iced mocha! RA. RA. RA. i-85. Hecka salty greasy. :'( _Silent sirens beaming inside my head! read more

Jack in the Box - Shotgun Jack iced mocha. First sip was bomb diggity! July 2020. - Fast Food Near Me - Cupertino, California

Been here a few times and they always give terrible portions on the teriyaki bowl, do not recommend ordering from here read more

Jack in the Box - Chicken Teriyaki Bowl (wheres all the chicken?) - Fast Food Near Me - Cupertino, California

Horrible place, so unorganized, dirty tables, dirty bathrooms! If the bathroom is so dirty just imagine how they handle the food in the kitchen area!!! Disgusting read more

Jack in the Box - Bathroom - Fast Food Near Me - Cupertino, California

I used to be a regular at this Jack in the Box. It is one of the most busiest ones in the county. Why? It's along the streets of an area with heavy traffic. People from all walks of life come here. On Monday-Thursday, you can find some community college students with cars to construction people coming here for a quick lunch break. The ambience here is very good. If you got any food coupons for Jack in the Box, please use them here. They offer service that is better than other branches in the county. It beats the Jack in the Box by my flat by a mile because I get what I ordered in a good amount of speed. The employees here are very courteous and somewhat cheerful. If you are the person who likes a good frozen drink please come here because the quality is impeccable. If you have the chance, stop by. read more

The crispy chicken taste awesome compared to McDonald's spicy chicken. Another good choice for fast food place. read more

Jack in the Box - Fast Food Near Me - Cupertino, California

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Had a late night snack here - hit the Drive Thru as the front door was locked after midnight. Ordered a Double Bacon Cheeseburger and medium fries. Burger was made to order, was hot and tasty, as were the fries - hot, salty, and crispy! Yummy! read more

Fast food restaurants do not get much better than this one. The floors and tables and restrooms are sparkling clean. The service is fast and efficient both in the drive-thru and indoors. The food has been improved recently to include higher protein offerings. The old stand-byes are still on the menu. The people working at this site clearly take pride in what they are doing and it shows. The restaurant fronts on De Anza Blvd.. There is plenty of parking and plenty of space for a drive-through line. Fast and easy. read more

Place shows open but it's closed for construction. Would be nice to update your hours So disappointing

I go from driverthrow and we order 2 number 11 and he charge me first 29.94 and after I tell him u charge me wrong he said give me card again I think he gonna fix that but he charge again 7.29 $ and when I reach home I check my account and also he don't give me raseed and when I call them back like 7 time they don't even answer phone call read more

Jack in the Box - Fast Food Near Me - Cupertino, California

Jack and I go way back. I think it was actually Jack that taught me I'm lactose intolerant, back in high school. The discontinued 99cent Big Cheeseburger... so delicious, so gassy shortly thereafter. Watching Cast Away* at my buddy's house, farting on my friends. Good times. I miss the 99cent Big Cheeseburger. My friends don't. *: Another friend insists it was Bring It On. I think we're both right. Even without the Big Cheeseburger, JitB boasts the best dollar menu in the business. Two tacos? Heck yes! Chicken sandwich? Oh yeah! The only dollar menu that even comes close is Wendy's, but let's face it... the square patty in that Junior Bacon Cheeseburger is super tiny, five chicken nuggets is nothing, and the baked potato is a terrible value. You can make a whole mess of baked potatoes for a buck. K2's Go2Meal(TM) here is six tacos and two chicken sandwiches, with eight packets of taco sauce (one for each item)... $4.95 + tax = $5.36. Like a stimpack for a space marine... "ahh yeah / that's the stuff." If you're new at eating (or if you suck at eating**), you might not be able to finish it. Just saying. **: Practice makes perfect. Don't suck at eating. Really. You could die from not eating. That's just scientific fact. (Yes, Del Taco has cheaper tacos on Tuesdays... hence it is the location of our Taco Olympiad, which recognizes speed, stamina, and form. However, Del Taco's tacos aren't deep-fried... and everything is better deep-fried. Everything.) It's a pretty mediocre fast food place; while the value menu owns, nothing here stacks up to the burgers at Carl's or In-N-Out. Good cleanliness, except for the nasty men's room (blech!). Decent service. Maybe 2.75 stars, good enough to round up. Oh, and there's a pay phone at the corner. A pay phone! Old school. read more

Jack in the Box - drive-thru open late! - Fast Food Near Me - Cupertino, California

They use cheddar in loaded tiny tacos, and their tacos are cold. Beside these, everything is great, the other foods, the service, and everything else, I think it's just because they don't get busy so their food is left there for too long read more

Drive through in the middle of the day and ordered the triple jack bonus combo. Confirmed the order on the screen drove up got my package, paid, and left. Got to my location and opened the bag and the bonus was getting one measly patty instead of three. How cool is that? They didn't even put the receipt in the bag. I called the customer service number and got a "this number is disconnected" message. Called the store directly and no one answered. How cool is that? About a I would give them zero stars cool if I could kind of cool. read more

Incredibly awful service!!!!! I pulled up at 11:30, sign says open. Lights on. They ignore me for 1 minute then shut off the lights. I worked in the food industry. I get It, when someone shows up 30 min before close it sucks. But it's your job. Grow up read more

Food is good but customer service sucks. Service with a smile is still a thing right?

I'd say out of all the fast food restaurants I go to, Jack in the Box is probably my favorite in terms of food served. On top of that the interior is super clean for a fast food place. Its bathrooms are respectable and the customer service is also great. If you are ever craving late night food be sure to come here since they are open 24/7. You won't have any issues I can ensure that! read more

Love this jack in the box. Been going here since high school. Solid milkshakes. Sonia was very helpful, and made the experience even better. read more

Jack in the Box - Updated hours July 19, 2016 - Fast Food Near Me - Cupertino, California

Freakin' Cupertino, if you're hungry late at night, nothing fancy is open. Jack is great for those late night 99c tacos and chicken sandwiches. This one is open late for drive through, and I love sourdough jacks and spicy chicken sandwiches. If only they didn't always give me the runs! 3.0 read more

This jack in the box is victoriously known for forgetting peoples food. Always double check your bags. I came back a few weeks after getting my chicken strips forgotten, and was given an extremely hard time to get them replaced. They told me I needed to call in ahead of time, which in fact I did, nobody answered their phones. I also place only mobile orders, and it seems like I'm asked to park my car forward to the front so that people behind me can get their food first. But like, isn't the point of a mobile order to have the food ready to go by the time I get to the window? Let alone expedite food for people behind me who literally just ordered at the window. I seriously don't get it. read more

Just went through drive thru and got my usual meal. Mentioned that I am a senior citizen when placing order at the speaker. Noticed that there is new staff lately and they are not giving the senior discount. Do they need to be educated or has "Jack" discontinued the practice?? Food is still good and prepared well so not removing any stars for this review. read more

I've spent so many lonely nights going through the drive-thru of this Jack in the Box eager to replace my sadness with some bacon and cheese. Depressed much? Sorry. Hands down, this place rocks. It's open pretty late...I think until 2 am on the weekends and 1 am on the weekdays. I have tried just about every item on the menu and I love the fact that JITB always comes out with new fatty foods with hilarious commercials. Right now, my go to order is the homestyle ranch chicken club with either bacon/cheddar potato wedges or a jumbo jack or 2 regular tacos...yes the monster taco was retired :*( Other favorites include the chicken fajita pita (pricy), bacon ultimate cheeseburger (this baby helped me gain 20 pounds no joke), stuffed jalapenos, and jack's spicy chicken sandwich. Definitely a great place to hit up late at night when you're feeling hungry. Jack is my hero!! read more

I'm reviewing Jack in the box in Cupertino, CA. Date of most recent visit: May, 29, 2011 Thank god they have this Jack in the Box in the quiet Cupertino/Saratoga area. Because sometimes you just want some fast unhealthy food in the middle of the night, right? And since now they serve breakfast all day long simply just make it even better. This place is awesome! read more

So pissed off horrible. Just went here 10/22/16 10:55 pm with my girlfriend, ordered bacon cheddar potatoes wedges, 2 tacos, jr jumbo jack, chicken sandwich, and large curly fries. They forgot my tacos and gave me taco sauce like really ? The manager haven't seen her there before but I live around the corner so come here often late after work or the bars or whatever was in such a rush to get us thru hate that shit. Also the worst thing is the bacon cheddar potatoes wedges had literally barly anything on them. Thanks jack in the box awesome job. read more

Jack in the Box - Fast Food Near Me - Cupertino, California

Jack in the Box is like second-home to me as it was very much a part of diet through junior high and high school. I loved how the workers here are generous with the fries. If you already ordered something and you eat-in, and then go up to the counter again to order something else say "small fries", you just might get the small bag of fries and whole bunch more coming out the bag sitting on the tray & paper. Even after not coming for awhile, one of the workers remembered to give me ranch sauce for my fries without me asking. I'm not sure if you would get the same treatment but the service should be pretty consistent. If they mess up your order during a drive-thru and you need to park your car and come into the store (if its open), you can maybe ask for a free coffee or soda. But don't go overboard with also trying to get some other free items out of it. That's what happened when this one guy got the free drink on the house for messing up his hamburger order, and then tried getting some fries on top of it also on the house. No can do, and that's totally understandable. The interior got renovated after many years and although I hate to see the old chunky plastic booth seating go, the new wood panel ones are OK. The new booths now have walls attached to them from in between booths that go above head level in the seated position which is kinda good so you don't bang the back of your head with the person sitting behind you. If you find a single curly fry in your regular fries, that is good luck. read more

I used to like Jack In the Box but lately I'm just not feeling it. Besides the sourdough jack I just can't find much I want from here anymore. The prices went up a lot. I swear a milkshake is like $4-5. It reminds me of the scene in Pulp Fiction where she orders the shake. Only the last one I had wasn't very good. They used to have great shakes. Mine was an overly strong sweet vanilla taste. They got rid of some of the items on the menu. I used to get the big cheeseburger. First the price went up and then it went away. The tacos are cheap and greasy and good if you are drunk. Other than that, meh. It seems like this place puts a bunch of pepper on the burger patty. I don't know if it's all Jack's or just here but I don't really like it. Service here was okay. Not really much bad or good to say. Got my order right and were friendly enough. Not much of a value. Mostly just like the sourdough jack with curly fries which isn't very cheap. I miss the old days. Seems like something changed. I see they are doing a lot of meals for $5 now. Maybe I will give them a try again. read more

Normally, I wouldn't write a review for a Jack in the Box.. So I'll just keep this simple (like the establishment). Ordered two chicken sandwiches.. Oh, but here's the twist: .. with extra mayo. :O &What did I get? NO. MAYO. Frickin' butt-licker. I EVEN SAID "PLEASE" & "THANK YOU." *Angry face. read more

We got to the drive thru at 1:30am and all lights were out...supposedly open until 2am. Went up to the window and employees were cleaning up...Does the owner know the employees are closing earlier than stated hours? read more

Quick N Easy! You can roll on through rather quickly the drive thru and be on your way in a flash. I love the scrumptiously tasty Strawberry Milkshake! read more

All told, efficient service, order came out as expected, plenty of parking for my larger-than-usual ride that day, and considering I was running 2 hours late, lunch was in order and not packed. I'd come back, sure... but if I planned, just for a beverage to go with the lunch I'd bothered to pack. Just 'cuz that's how I (try) to roll. read more

Got a small cheeseburger Requesting the works: tomato lettuce pickles onions etc Well. No lettuce or pickles or onions. I'll go back to Burger King next time Keep trying. ! read more

I think it's funny when people criticize fast food restaurants for having bad food. Reality check -- it's fast food, so don't plan on getting a gourmet sandwich or top notch service. This location has been pretty solid in my opinion. Nothing stood out to me, neither good nor bad, in comparison to other locations. Drive-through is kinda slow sometimes though. Tip to my fellow coffee drinkers though, Jack in the Box has REALLY good iced coffee. Who would have thought? read more

I just went here this morning....ordered 2 breakfast Jack's with bacon .....confirmed order 2x and just opened the sandwiches and there was ham in it........ irritating. read more

Terrible cashier there. They ruined my school fund raising today. We ordered curly fry yesterday and went there on time to pick up. They asked me to call a number to get a validation code which is actual not necessary at the end. They insisted to let me call a number which is a survey number and won't listen until I asked their manager. Then after they found the mistake, they just began preparing food. This is a large one day advanced pre-order. They didn't prepare food until customer is there to pick up. I am almost 1 hour late and my fund raising event was totally ruined. read more

Jack never goes wrong but the employees sometimes DO. I order a simple breakfast platter and a burger and a pancake 8pc with coffee and orange juice. The woman with a very strong Spanish accent kept saying combo and I shrugged it off. Then at the window I had her review the order to me and again couldn't even understand anything because the accent. The order had one wrong item because she kept putting it as a combo. Then she accused ME for messing it up then was beginning to throw her nasty ass attitude at me. Like. First learn the English language before telling me that I confused you and you didn't understand me. Do your job better read more