ordered 30 nuggets and only received 20. people working were okay but expected my order to be correct.

Ordered two happy meal for my kids, the fries are stale, chicken nuggets are stale, and kids hamburger buns are also hard and stale. Also ordered through the drive through with no one behind me and they still make me waste my time and tell me to go to the front and wait at a number so by the time I get my food is all cold. What happen to the drive thru where you just order and they actually hand you your food right away ? read more

Serving food with mold on it..... I am completely grossed out and now I don't have time to get other food before I have to go back to work because I am currently on lunch. McDonald's do better. This is disappointing and absolutely disgusting! read more

McDonald's - Mold on my bun. September 4th 1pm 2023 - Burgers Near Me - Union City, California

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I have been to this location a few times and it is not my favorite. This spot is a little hard to get to because of the location and traffic. Service is consistently slower than average. read more

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Fries were not salted. Gave me a quarter pounder and not my double quarter pounder. Charging me more. Also a long wait.

I ordered a Sausage EggMcMuffin W/o Cheese and this is what I got! I swear every time we come here its a mess! WTF & they want you to wait in the parking lot for your food like that never happened before why do they do it now? It was much faster service then and never got any of my food order wrong now is just a whole frikin mess! I hate this Mcdonalds and their lazy bum emplpoyees! They never get my order right! Ugh!!!!!!! read more

McDonald's - Sausage McMuffin - Burgers Near Me - Union City, California

This McDonald's is located inside the Union City Walmart, within the Union Landing Shopping Center. Firstly, with the remodel, they didn't think of the design for this McDonald's thoroughly enough. It is poorly designed. The dinning area is really small, and because of the way it was designed, whenever the ordering line is long, it tends to wrap around the dinning area. Really poor design. They should had designed it where the dinning area is separate from the ordering area so that people waiting in line do not need to crowd the dinning area. Secondly, this place is poorly run and poorly managed. They are always out if something, and on my most recent visit, they were out of Strawberry Banana Smoothies, as well as Coke!? Can you believe they were out of something simple like Coke!? Thirdly, this location is always understaffed, every time I come here, the wait to order and receive food takes forever. It's always like 1-2 people working and that's it. They really need to staff more people working here because it's inside a Walmart and it's always busy. Lastly, they need to clean up the dinning room more often because a lot of times you would see trash laying around the floors and on the tables. Download the McDonald's Mobile App to save some money on your meal! read more

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How y'all do me so dirty for a $4 thing of fries...I just opened them and there's nothing inside. This why I don't need fast food in my life. U take my money and either make me angry or make me fat. I get it's in a Walmart but I spent like $200 on toys n was just hungry!!! read more

McDonald's - Cheesy bacon fries...supposedly - Burgers Near Me - Union City, California

My burger was undercooked and I paid for 4 sauces for my nuggets that's I didn't get 5/28/2021 read more

McDonald's - My burger was undercooked and I paid 4 extra sauces for my nuggets that I didn't get. - Burgers Near Me - Union City, California

On the photo, the gal on the right did not acknowledge me while I waited in the counter. Instead, she helped another customer after me The place was not even busy. read more

McDonald's - Gal on the right had terrible customer service. - Burgers Near Me - Union City, California

OMG. This is my worst experience at McDonald's. I ordered McNuggets and French fries. Opened one of the the boxes and found a nugget has a piece that looked like someone has already bit it. Didn't get any sauce for nuggets either. The french fries is wayyy undercooked. Very soggy and inedible. No salt, no taste, nothing. The place had no other customers when I picked up my order btw so no excuse that they'd rush the order out. They just really didn't know what they're doing. It's amazing how fucked up this location can be. Dear branch owner or manager: please shut this one down if you cannot make it right. read more

I ordered a double quarter pounder with cheese to go. Upon arriving home, this is what I found. Yes. That bun is moldy! read more

McDonald's - Moldy bun. - Burgers Near Me - Union City, California

They ALWAYS get your order wrong!! Always forgetting condiments and they can't understand you When you place an order AND the wait is ridiculous. HORRIBLE experience. read more

the food is good but they have attitude and are rude asf and the people working cashier are slow and mess up orders

I'm pretty sure the lettuce is suppose to be in the burger and not the corner of the box. Lmao read more

McDonald's - I'm pretty sure the lettuce is suppose to go in the sandwich and not at the corner. What's so difficult about putting produce in a sandwich? - Burgers Near Me - Union City, California

when we ordered everything sound like they were going to get our ordered correct.. I was wrong. both burgers suppose to have mac sauce. none had it no mac sauce on the side. very disappointed. try calling them no one picked up. very sad read more

Worst customer service! The whole mc Donald is sitting in the dirt dump, the drive through open during construction. When I pulled up the microphone didn't work, so I proceed and the first window wasn't opened neither so I went to the pick up window. After I explained to them what happened I asked "could I still oder?" The lady's replied was you should order at the first window! I left after I waited 10 mons sitting in the drive through then for fast food and only 2 cars infront of me! read more

Best customer service and excellent food, highly recommend in this area, the wait time is allitle more than usual, but in this rainy day it worth to wait. All the other fast food were closed therefore have to wait, they only stars that give is the workers behavior they were nice and professional. read more

The food here sucks! The people especially drive through are rude and take forever! They call it fast food for a reason! Update: I tried this same McDonalds on Dyer again and guess what?!! They were rude again. This time I went inside thought maybe it was just the drive thru last time!! Nope!! The cashier was nice enough took my order pretty quick. But the food expediter and the manager were just sitting talking while my food sat in their window when I said something the manager rolled her damn eyes and flung the bag to the counter!! REALLY!! Worst McDonalds EVER! read more

Probably the worst McDonalds I've visited in this decade. (Although downtown San Leandro and the one on Admiral Callaghan Lane in Vallejo have this one beat for slow service.) Employees are surly and inattentive. Even if you repeat your order multiple times, they will forget something. My expectations were low, but I did not enjoy the food. Don't patronize unless you're starving. There are better McDonalds within driving distance -- or go to the nearby In-N-Out. Seating is limited because the local seniors used the tables at the original set-up as an informal meeting center, so the remodel years ago reduced the number of tables and their size. (Perhaps WalMart could have provided some alternative to give back to the community,) read more

I don't like the classic chicken sandwich ,the chicken is so dry and with a little bit sauce and one pice of pickled cucumber，we waited for long time for food read more

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While shopping at the Wal-mart, my son wanted to get a sandwich at the McDonald's located within the store. I obligated him by going to this McDonald's. I knew it wasn't going to be good eating there with all the noise of the shopper running around just beyond the tables - this location was poorly designed! After ordering my son's meal, it took them quite-a-while to deliver a sandwich and fries from the smallest kitchen I have seen at a McDonald's. Getting the drinks was not great because the soda fountain area was a little messy, and the tables at this location could use some cleaning. What really got me upset after sitting down was a man going around the tables, including ours, talking non-sense to everyone. I can not believe the management of this McDonald's just let him bother all of the patrons trying to get something to eat in peace! I guess that my son will just hold his hunger, or go to this Wal-mart on a full stomach, in the future! read more

So, here's their logic based on a conversation held with the cashier: Friend: Hi, can I get a 20 pc. chicken McNugget? Cashier: What kind of sauce you want with that? Friend: Sweet and sour. Can I get 4? Cashier: You can only get 2. Friend: *with a bewildered look* What if I order another 10 pc.? Cashier: You only get 2. It's 25 cents for extra. Friend: Forget it. I don't even want the sauce. 5 minutes later, picks up food. The person packing the oh so familiar McDonald paper bag looks at my friend and says: What kind of sauce? Friend: Man, if you're only gonna give me 2 then forget it. Person helping: How many do you want? Friend: 4 Person helping throws in 4. Had that kid not done what he did by giving a customer what he wanted in condiments, this review would have resulted in a 1 star, if that. read more

Oh man this is the worst McDonalds ever. And yes, its because its in Walmart, and Walmart is terrible. Ever been to Walmart? Do you want to see the worst people in Union City? Then go to Walmart. Well back to the McDonalds here, the restaurant itself does not make the surroundings any better. Last I checked, the Ronald McDonald statue didn't even have any feet. They were broken off. Someone stole his damn feet. Does that tell you anything about the location you're at? It would all be alright though, if the food was good, but no. A few drops of mayo on the McChickens? Soggy fries? Ughh I'll pass. Bad food, even by McDonalds standards. The really bad part about this place is that since its so small, you can actually see where they cook they cook the food and how unclean and unappetizing it is. And like hella other people here are saying, the workers don't even speak English. It's like the only English they know is what they can read off the McDonalds menu. I often have to communicate via a series of finger motions and grunts. Caveman status thats whats up. So I'd pass on this McDonalds if I had the choice. I'd rather go to one of the better food places in Union Landing. Or maybe starve. read more

I really hate to be that type of person to be on here and say that "if I could give them a 0 star, I would", but here I am. This place is absolute trash. My boyfriend and I got two happy meals with orange juice. We didn't notice until an hour goes by running errands that our orange juice had black stuff in the bottom of the cup AND it was floating in our orange juice. We came back to let the staff know and get a refund, but instead of apologizing for the inconvenience they accused us of sabotaging our own orange juice...like are you kidding me? They made us throw away the drinks but only to hide the evidence and to shove in our face that it's simply not them. When we asked for a manager, the lady supposedly said she was but damn if she is, she was extremely rude and unprofessional. If they treat us like this with our orange juice, I can only imagine if it was in a kids' orange juice cup. Don't go here, it's such a health hazard. read more

Yeah, no! This is the worst McDonalds ever!!! I usually don't write about fast food but my God. First off it was slow as hell, people were all over waiting for their orders and mind you this is 3am. They did not have milkshakes, Hi-C orange, pies or half of anything else we wanted. My friend finally frustrated asked the cashier "Well you tell me what you DO have" We got those chicken bite things and some fries both were horrible! Total grease!!! Ewwwww Also obnoxious people in there customers and employees. Over It!!!! read more

Piss poor service, and bad design set up..first if all on a busy Saturday why would you have 1 cashier? Really the line was out the door and they have 1 slow girl working. Took forever to order and get my food. I understand they hire cheap labor and kids have to work but really, an adult manager would be nice so they can get the place/line under control when it's crazy. The new design didn't have much thought into it because the way it's set up people in line block the seats or if you are sitting down to eat you can't enjoy it without people in line staring at you, hearing everything you say. The long line blocks the dining area. This place sucks! read more

Service could be a little less retardo. All we wanted was a coffee. One lady in particular working the register this morning took our order and then preceded to help 3-4 people after us. One after another,they got their food and drinks while we continued to wait. Finally,we went to the line to ask what was taking so long since everyone else had come and gone,and apparently,the old timer working the register had forgotten about us or was completely oblivious to the fact we were sitting there waiting. And instead of correcting the situation,all they do is give us a refund and no drink.WTF is that besides 15 minutes wasted.Anyone else would have comped the drink and given you your money back as well. A poorly run,poorly managed business which we will not go back to again. read more

Worst McDonald's ever. I ordered a coke and a large fries, then was told they ran out of coke. Never seen a McDonald's ever run out of coke. The large fries order was filled up halfway when I opened the bag. Only go here if you are truly desperate read more

1st thing, the lady misunderstood my order and added an extra meal which I was unaware about. 2nd thing, I didn't understand the monopoly game piece; I didn't know that when someone wins like a burger or something, they'd have to wait 2 hours in order to get it. So basically you have to go to another McDonalds if you don't want to wait for 2 hours :( last thing: the Mexican ladies in the back are rude, especially to the Filipino lady working in the front cash register. I did not appreciate them being rude to her, and me when I didn't understand the monopoly game. *PS* This McDonald's is filthy...they should have remodeled this place too if they remodeled Walmart. read more

Looking at the ratings, there must be some truth to it. After ordering a smokehouse meal with a smoothie (over $12 so definitely at the more expensive McD meal), I asked for some water to wash down the tartness of the smoothie. Lady at the drink station acknowledged but purposely delayed providing it. Perhaps hoping I'd go away. Since it wasn't busy and several minutes of me standing at the pickup station and not going away, I finally got my water with a smirk. Didn't expect much from service at McD but this was intentionally poor service. read more

NEVER AGAIN WOULD I COME HERE. i ordered a double cheese burger and medium fries the guy that took my order was so HIGH/ under the influence he didn't even know what was going on he was moving so SLOW. As i got my order i opened my sandwich to realize it was rock hard the cheese was so hard the bread felt like a rock i could nag the burger on the counter! it had to have been sitting there for at least 1 hour. My fries were cold as well and SUPER SUPER salty. i took the burger to the counter and asked why would they give me this the whole staff INCLUDING the shitty manager look at eachother and started laughing as like they knew it was sitting there for a long time. They took it as a complete joke and the guy says '' i rubbed my balls on it" i asked for a refund and left!!!!!!!!!!!!!!!!!!!!!! So gross and sad/unprofessional of management to allow that. read more

this is the mcd in walmart. the same two women been working there forever. today they were pissed or something. very grouchy with everyone. anyway, a burger meal there is now over $10 with tax. not much of a bargain anymore and the quality has gone to hell in a basket. my last trip there. the burger king down the street is a better bet. i really like wendys but none near my house. read more