I love stopping at In-N-Out on road trips, and this location really impressed me. Even with the long line wrapped around the parking lot, the drive thru was spacious and the inside layout actually made sense. The waiting area, condiment station, and dining area are clearly separated, which keeps the dining space from feeling crowded like at other locations. My food came out fast, was fresh, and tasted amazing. In-N-Out will always get my business and I'll be adding this location to the top of my list. Other locations need to take notes. This place knows what they're doing. read more

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Went to this location for the first time, expecting the normal in-n-out experience. The workers looked miserable to be there as they took my order. I ordered animal fries and a Flying Dutchman. My animal fries were missing the spread, only topped with cheese and onions. And then to top it off I found a hair in my burger. Safe to say I would stay clear of this location. read more

The layout of the dining room here is really great. They have a bunch of two-top table "booths" which is awesome because you don't have two people taking up an entire booth meant for 4. The location was fairly clean with the exception of a couple tables but they were fairly busy when we visited. This location has prices a little above average of other in n out locations but it's scaled to the area. The food was mostly as expected but fries were disappointing compared to other visits. I think they were behind on the burger line and the fries were ready and sitting there, so they were lukewarm at best and getting soft. The burgers were top notch though! read more

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Juanito was an absolute pleasure to talk to. He smiled and looked like he enjoys his job. I'm still in the drive through as I write this. So I haven't received my food yet, but you guys get it right every time. read more

In-N-Out Burger - Fast Food Near Me - Hayward, California

Not meant to be a negative review but it needs to be mentioned before more customers post the same experience. This can be addressed if we relay our experiences. Waited 20 minutes for a number 1 combo meal with soggy fries and bottom ones were room temp. Definitely not consistent as the other branches. The place was not even busy and went to the counter 2 times after they called 6 numbers that were behind me in that order. Thanks to the nice lady cleaning up the front area as she noticed I been waiting and she actually went in behind the counter area and expedited the order. This is the second time I waited over 15 min and is why I have to post to please be patient with this branch if you ever visit. read more

In-N-Out Burger - Number 1 combo does not take 20 minutes to make guys ! - Fast Food Near Me - Hayward, California

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Two EV charging parking up in front which should had been installed WAY in the back of the parking lot because it takes away from handicap people that need it. Two handicapped spots aren't enough. In-n-out took with one hand from Oakland and gave to Hayward with the other. Super busy as expected. Currently waiting in my vehicle for them to open so can place my order and pretty much have the whole restaurant to myself. a 3 by 1 later and I'm happy. read more

In-N-Out Burger - 3 by 1 - Fast Food Near Me - Hayward, California

I went to in n out today and my experience was fantastic I ordered through drive thru, and Onyx was very kind. Will definitely be going back again. read more

Love, love, love that Hayward finally got an In-N-Out! This was so needed--Union City's line situation definitely needed some relief. First time visiting this location and my first impression was an easy 10/10. The place was spotless, service was quick, and of course the food was exactly what you expect from In-N-Out--delicious and consistent. I came in right after what was clearly a hectic lunch rush (you could tell they'd been through it), but the staff was still friendly, efficient, and my food came out at a great pace. Honestly, I'd make the trip to this location over Union City any day--especially since their drive-thru never seems as packed as UC's. read more

In-N-Out Burger - Clean location - Fast Food Near Me - Hayward, California

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The food, fresh and hot the service. The line wasn't so bad we got in the lane just before it started to get crowded. It's always a crowded In-N-Out. I'm glad there's one closer to my house. Super excited totally ambience was great when I went in. It was also busy . They forgot to get the secret sauce and the pepper Cheaneys. My niece was like you have to try it with the burger it's amazing so yep it was great with the pepper Cheaneys and a little bit of the secret sauce Well for starters it was my very first time trying the lettuce wrap double double with cheese no buns grilled onions tomatoes chocolate milkshake was great the food was delicious I'm glad that my niece invited me to evening dinner. I'll definitely be trying another. One of those were real soon double double wrapped in lettuce super good low carbs and it was nice and juicy a little messy but good if it's not messy then it's not great but it was definitely tasty. I'll be going back soon like I said I'm repeating it because it's so true shout out to the In-N-Out on harder admission Hayward yes indeed no pic It was that delicious and it was earlier next time. Stay tuned photos. read more

First time in was just a week ago - and if there were any kinks they seem to have all been worked out already. Burger fries all good. If anything in general I don't like the fries here too much compared to other similar places. But they are made in such a way that is better for you - fresh potatoes and oil more healthful. Big luxury EV parking spots right up front. If you drive an EV you will like the first class treatment and perks of owning one - even if President Trumps recent big beautiful bill kicks you out of the free hov lanes on the highway. Mostly college students in the dining room - a young crowd. Also some group of white shirts with name badges - you know the type to door knock with religion. Great crowd - only exception was this grown @$$ woman stealing a drink with a clear water cup. I'm not sure where society is coming from these days. I don't understand their logic or behavior. My friend lives in a 'red' city within a blue state and where he lives its great. I can go to the local store and laundry detergent isn't under lock and key. I don't understand it? Is this a blue thing? Stealing a $1.50 isn't big or beautiful. And lady you should be ashamed of herrself. I do believe there is too much emphasis on myself, my family, my church, my community. She proudly drinks her pink lemonade and its like a Scarlet letter - announcing her 'infidelity.' I probably should have pointed those white shirt name badge guys in the direction of that lady. read more

This was my first time visiting this location since my friend and I were in the area after attending a concert at the Greek theatre in Berkeley. We arrived here a little after midnight and ate inside. It was moderately busy with high school students enjoying a meal after their prom. My friend and I got our order pretty quickly. This location is unique with their seating as they have the option to sit in a smaller booth fit for two. I've never seen this at the locations near me. Everyone who worked here was friendly and the place was clean inside. I recommend! read more

In-N-Out Burger - Fast Food Near Me - Hayward, California

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Do better Hayward ! These kids do not care! At all! I've never been asked so many questions while ordering after I already said exactly what I want! And after all that still got my order wrong ! Never again!! read more

In-N-Out Burger - Why would you put the fries on top of each other and sideways . - Fast Food Near Me - Hayward, California

I think this is the first time I've had a mid experience at in n out and it didn't hit the same :/ We walked in around 7:45pm and it wasn't very packed inside, no line, instantly ordered. The buns were overly toasted making them hard and the fries were possibly double fried to the point they were brittle. What we ordered: * a triple triple cheeseburger, no spread, no tomato, with raw onion * a double double cheeseburger, no spread, no tomato, with raw onion * a cheeseburger with raw and grilled onions * a cheeseburger protein style with raw and grilled onions What we got: * a triple triple cheeseburger, no spread, no tomato, with raw onion -- but no lettuce * a cheeseburger, no spread, no tomato, with raw onion -- but supposed to be a double double * a cheeseburger with raw and grilled onions (yay!) * a cheeseburger protein style with raw onions -- but no grilled onions We did bring our food up and ask for an extra patty for the double double, so that one worked out. We didn't realize our burgers were missing other crucial ingredients until the first bite of it read more

This would be a good last meal to have on earth! It is soo good! Double double with extra pickles is my go to burger. Fries are a must! Milk shakes just completes this meal and makes it extra special! So good! Very efficient drive through process. I think it took about 15 minutes total from end to end. Success! read more

In-N-Out Burger - Double double fries and chocolate milkshake - Fast Food Near Me - Hayward, California

In-N-Out Burger opened in a lot where k-mart was. Big parking lot. Location here smaller than most. Drive thru line long. Inside dining no lines. Offerings: burgers. Fries, shakes, drinks. Food came out in 5 minutes. Barely warm. Food obviously sat on counter. Training ongoing. Bites: animal fries (4.80) -lst time, probably last. Fries made on site. Sound of Clumping of hand crank fries maker heard in background. Same sound when i chopped fries in my teens. -animal sauce was liquid, cheese starting to solidify. Shoestring fries shriveling, turning cold. Onions turned brown. Didn't taste special. Double double (6.05) -luke warm patties. onions, tomato slice, lettuce reasonably fresh. Cheese still melty. Tasted ok, not as appetizing as other locations 3.5 stars staff definitely needs retraining.....parking packed... read more

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Super quick drive thru experience...like okay Hayward I see you! But the girl that took my order at the walk up got my order wrong and was like it's okay, they will know at the window...but no! They didn't know and gave us a hard time! Like how hard is it to put in cheeseburger with a patty on the side? People do it all the time. The guy at the window was clearly frustrated with us and told us that we can't make these types of orders up. Umm okay lol read more

New In and out in Hayward it's pretty good ; It's the same each time I go it's a good burger and ok ish fires . My issue is the price man. It's just not a good deal to out. It's a treat so treat it like one. They have a limited menu The parking in the lot is also hard due to how busy it is The Drive through is about 10 to 15 minutes be ready to wait It's almost always busy But it's good food it's In and out and it's the same each time It's a sold 4 for sure Location isn't as hood as the Oakland location that shut down so Hayward is on the up! read more

I went to the drive thru today and bought 4 burgers and 4 fries and told the guy outside who's getting the order that I want my fries light well and I repeat to the lady when I paid...guess what as soon I got home and check my fries is burn and hard read more

Went through the drive thru and it was moving pretty fast. By the time we got to the lady taking orders, we fumbled our order and you could tell she was frustrated because she gave a pretty loud sigh when we had to change something. Oops sorry girl but you don't have to sigh so loudly out of frustration in front of a paying customer, that's pretty bad customer service. read more

Food always great ! I love this place , costumer service is always on point. Manager is wonderful! Towny.

Oh my god a in-n-out in Hayward way easier drive. And the food there they put the right amount of salt to your taste buds on there fries. The burgers taste like they r homemade And the service there, the employees r so nice. read more

I had a very disappointing experience during my recent visit. While I was waiting for my food, an employee named Luna made an inappropriate comment to her coworkers, and they all looked directly at me and fat-shamed me. It was extremely unprofessional and uncomfortable. On top of that, Luna was also being overly casual and unprofessional while chatting with (what seemed like) a friend in line instead of focusing on customers. No customer should be made to feel judged or disrespected while simply trying to get a meal. I hope management addresses this behavior, because this kind of treatment is unacceptable. read more

Trying this location the first time after the Walmart location San Leandro closed and union city became too far due to gas price lol. The meet and greet at the counter was great. The lady suggested me to try the mustard grill (secret menu) instead cau I didn't want mayo on mine. I went ahead and got it with grilled onion. The line was not long as I expected even though i went on Thursday evening around dinner time. The only thing they didn't give me was diced yellow peppers on my burger as I asked or even on the side. Overall, the burger craving was satisfied. Maybe they don't want to overdo with the lettuce but for me it was in the low side comparing to habit burger. Let the pic do the judge. Try them out. read more

In-N-Out Burger - Meal with notes (ask to put in the box instead of bag - Fast Food Near Me - Hayward, California

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A newly open Hayward location by Harder street. Usually i always go to Union Square by Union cCity. It is kinda awkward when going to the drive thru, good thing they have directions in every post that if you pay attention, it's easy breezy I ordered the protein style, on my burger and animal fries on my fries. If you are new on this i want you to try it and find it for yourself. (Mystery...) read more

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Finally an In-N-Out in Hayward! I have been waiting for the longest time for one to open up in my neighborhood and my dream finally came true! I love their simple menu and their delicious burgers. My go-to order is always is the cheeseburger animal style and animal style fries. My husband likes their double-double with whole grilled onions. We came here a couple days after their grand opening on a Sunday for lunch and was surprised that there wasn't a long line inside. I did see a long line for drive through. The restaurant is very clean with lots of employees and they were very friendly! It is very spacious inside with lots of seats available. Located in a plaza with Raising Cane's, Sprouts, Ross (soon to open), and HomeGoods (soon to open?). There is parking available but it does fill up pretty quickly, especially with all the popular businesses! read more

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Came here on a Monday night for dinner! The line for drive through is long so we came in inside. There was a short line but there were three line for register and it went by quick! We ordered our food and waited not super long for it. The staff was efficient and pleasant! The space inside is not that big but there are still enough seating. They also have a few seating outside. The food was great - you're usual in n out. I wish the fries were crispier but other than that everything was great. I'm happy to finally have an in n out in our neighborhood! read more

In-N-Out Burger - Fast Food Near Me - Hayward, California

I've been here a handful of times and the experience is consistently sloppy. The dining room floor is always dirty, and there's never a clean table available -- we always end up wiping one down ourselves before sitting. On multiple visits, the fries have been overcooked and extremely hard. Today, we only ordered fries and animal fries. After they passed my number by about 10 numbers, I went up to ask -- it had been over 24 minutes since we ordered. The service was very slow. When they finally handed me my food, the animal fries were made so sloppily that sauce was squirted all over the counter, the container, and even onto the employee's hand. I was honestly disgusted. And to make it worse, the fries were completely cold. I'm confused because I've never experienced this at any other In-N-Out, and this location wasn't even that busy. This has happened more than once, and it's disappointing. read more

In-N-Out Burger - Squeezing the sauce on the sloppiest fries after asking where my order was 24 minutes later and they were not even busy. - Fast Food Near Me - Hayward, California

Finally another in n out near me. This location has all the same traits as all the rest. Long drive through line, not really many dine-in. The line awkwardly goes through the whole parking lot area, so be aware you may park somewhere you'll get blocked in if the line extends further. As you walk inside -- if you're not driving through, you'll notice the restaurant is relatively the same as all the rest, just with a handful more booth spots. Very clean, as it is new. In terms of burger, I always get the standard double meat, no cheese, animal style, with well done fries. That last customization is really a necessity nowadays with how soggy those fries can get. I'd say the biggest edge that in n out had over their competitors is their lettuce and tomato. Totally locked in on ratio, freshness, and balance of texture. Their buns are nice and toasty, and the legendary in n out sauce just puts the cherry on top. Don't forget to ask for it to be animal style if you want caramelized onions and mustard grilled patties. read more

I'm an In&Out Fan so I'm already sold on the burgers and fries and love the pink lemonade. Always top quality and delicious. I always get offered onions etc etc cause they are just on top of everything. I go for a regular double double and get offered all kinds of cool additions etc. amazing. I won't remember them all but I never say no. This review is for the crew at this particular location. Always friendly and always accommodating. I'm simple - #1, yes to all questions they ask for anything extras, let's roll. I'm good to go. It's a cheat day. It's a damn good burger. I'm not taking the SAT at this register so I'm not gonna waste your time. I'm not gonna make your day a bad one. But I've seen this squad clean messes from unruly kids whose parents are just as awful and deal with people who stroke out when their number gets skipped ("how did you call order number 26 when I'm number 24 - where's my burger!!"). Chill. This location is beyond clean and the staff is amazing, fast, friendly, and wonderful. Also, you're getting a top quality burger. Unclench. read more

I have never in my life been helped so kindly and genuinely at an In-N-Out before. Today's experience at the Hayward location completely made my day. Raven was absolutely amazing!!! She was sweet, friendly, and welcoming from the moment we walked in. For the first time ever, I made a special request on my fries, fully expecting it to maybe be a hassle, and she immediately told me "yes" with such a positive attitude. No hesitation, no inconvenience, just pure willingness to help. That alone impressed me. She even gave us the cutest stickers, which was such a thoughtful touch. You can tell she truly enjoys what she does and genuinely cares about customers. Jorge was also incredible. When I asked him for a rag to clean a table, he immediately let me know he would take care of it himself. Within seconds, he cleared the table, removed all leftover food, and then proceeded to clean two additional tables in front of without being asked. That level of initiative and attentiveness is rare and so appreciated. The food was great as always, but the customer service is what really stood out today. Huge thank you to Raven and Jorge for making our visit such a positive experience! read more

I went last week. The burgers and fries were good! A weird thing tho, the fries tasted less salty than normal but I didn't mind because.... The drive through was sooo short! I was in and out in minutes! I have gone to other locations in San Leandro/San Ramon/Davis/San Diego and this has been the best shortest time I have ever spent in an in n out drive through. I also went around 4 which is when the one in San Ramon takes me at least 30 minutes to go through the drive through. I end up going inside since it takes less time. I would definitely go to this location again. It's also new so it's good to look around. There are a other food options in the same shopping center so it's good to keep the family or friends happy if people want to get something else while you get the oldie but goody in n out :) read more

You know the drill. Whatever combo of patties x cheese (e.g. 3x2), bun extra toasted, animal style, add chopped raw onion, fries, drink, couple sides of spread. Adjust as desired, but this foundation should exist. Great service thus far. A small and cozy layout, but efficient and well made as usual. Drive thru is relatively easy to navigate as well. Cheers and ty for being in Hayward read more

In-N-Out Burger - Cheeseburger, bun extra toasted, grilled onions - Fast Food Near Me - Hayward, California

Grand Opening and they were well-prepared with staff and signage. Clean as all locations. Love In-N-Out!! Parking can be a problem and limited because there are so many popular spots!!! Sprouts, Cane's, and In-n-Out...oh, I also hear Ross is good. read more

Great and quick service! This plaza has becoming such a traffic disaster lately now that Sprouts, Ross, Raising Canes and the other businesses have opened. Signage for dine in and drive thru are very clear. Plenty of parking. Drive thru line is quick and efficient- especially for a new location. Cleaning inside the dining and bathroom area. Very impressive. Got our custom orders correct is always a plus for us. read more

This new location is nothing compared to the Southern California locations. I was extremely shocked at the amount of fries they gave here and by the looks of them it looks like I got the bottom of the basket. My burger wasn't up to par. Didn't have that delicious in n out taste. Also my 7-up wasn't as bubbly. Drive- through is confusing Order taker was quick- cashier was friendly. read more

In-N-Out Burger - These are the fries straight outta the bag- there wasn't even stragglers left in the bag. - Fast Food Near Me - Hayward, California

I wanted to give this place full stars.. At first I figured that since it was kind of new, they just have inexperienced staff.. but as time went on.. I found my orders to be wrong. Like grilled cheese sandwich would have everything still except the meat..hmmm Or when I asked for well done fries... it's soggy n halfway to crispy lol Then so many times the fries are salty.. where you can actually see so much of the salt on the fries lol Then their burgers would be a hit or miss with too much salt. So ideally, just to be safe..just order no salt The mood of the staff here compared to other places are very so n so. To be fair, the drive thru line is usually the shortest compared to other places. But it's annoying to go all the way around for the drive thru. I think this was not thought well on how to handle the cars. read more

Always great staff and the meal was as expected. In & Out is a good fast meal experience, no matter the location Thank you!

This location is finally open as of October 3, 2024! Hours are open daily from 10:30 a.m. to 1 a.m. on weekdays and 10:30am to 1:30 a.m on weekends. Located in the same plaza as Raising Canes, Sprouts, Ross, and more coming soon. Parking will probably get difficult during peak hours and on weekends. Employee at the register was friendly and we asked for free stickers! I just wanted fries, so they handed it to me within a few minutes at the register after payment. Lights inside are nice and bright. Good number of outdoor tables and indoor seating. Glad this opened up in the East Bay!! read more

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In-N-Out is always predictable and enjoyable. On a weekday at lunch, the place was very empty and for about 5 minutes, I was the only one in the restaurant before others trickled in. One of the associates came out and brought my order to the table. It wasn't busy and the food came out hot and fresh. The restaurant has a larger dining room than what is usually around so it can handle a larger capacity of sit down diners. Restrooms are clean and there was plenty of parking, although I did park in the outer lot. Overall it was a great experience. read more

the past 4 times my family and i have been to this location, theres always incorrect orders. i dont understand. definately no quality control at this location read more