If I could give ZERO OR NEGATIVE stars I would! I cannot count on my two hands how many times I have gone to McDonalds and they refuse to take orders during regular operating hours if it is close to closing time. Good luck if you show up 20 minutes before closing time. They will act as if they see no one in the drive thru and hide when you finally give up and have to pass the windows. Today was the final straw. Not only was my whole order incorrect, but as my son ate his portion of his cheeseburger meal he suddenly yelled. He bit into the cheeseburger and spit out his food. Come to find out he had bitten into an actual i INSECT! Currently waiting for any type of allergic reaction he may have. DO NOT EAT HERE!! read more

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Where are the negative stars. I should have been warned by the previous comments. Took 20 minutes from the time I drove up until I received my order (two cars were in line to order prior to my arrival). The quarter pounder with cheese looked like it was thrown against the wall; the chicken sandwich was on two portions of the bottom bun. Nothing wrong with the Coke...and it was only $1.00. Whoever is managing that location needs some serious retraining or perhaps a bit more pride in the McDonalds brand. I will never go to that location again. read more

They fucking took forever and gave me less chicken nuggets and then they didnt even give us free stuff for the wait i deserve a free meal for me and my family that were in the car. I expect it in a few days. read more

Tried their new spicy chicken sandwich and it was worse than it looked and it looked like burned trash. See picture. Need a negative star rating. Failed attempt to replicate Chick-fil-A spicy chicken sandwich.. read more

McDonalds - Pathetic new Spicy Crispy Chicken Sandwich. Pretty awful! Tasted worse than it looked and looked really bad! - Fast Food Near Me - Visalia, California

I enjoyed the rest of my meal that I ordered off of uber eats besides this burger, I opened it laughing at how thin it was until I realized the lack of meat between the buns. How does this happen. read more

McDonalds - a hand holding a cheeseburger - Fast Food Near Me - Visalia, California

Food was amazing, but false advertising. We ordered a double quarter pounder bacon cheeseburger, BUT when we got home I was extremely devastated when unveiling the catastrophe that had just been unleashed. My double quarter pounder bacon cheeseburger only had ONE patty!!!! On all of them. Service was good. atmosphere was good overall too. read more

Ordered from the newly downloaded app on 7/26/24. Around 920m pm. Got to the drive through with confirmation number. Proceded to the drive threw where the McDonalds employee asked for are confirmation number, we gave it to him. He asked what we wanted to order. We explained we ordered off the app. He again asked us what we wanted to order. We told him again that we ordered off the app. That is what the confirmation order was for. He said they dont do drivwe through app service and asked again what are order was. Very rudely. We asked for the manager. Manager say can i help you. He didnt identify himself so no name. Told him are delimma. He said right away they never got the order in store. He sounded confused. Seems like nobodry in that location including manager have a clue about your app. Iasked him again to look and see and he said no order has come through. Now im upset and we said we would just order, By not ordering from the app i lost discounts and reward points. It really made your company look foolish. Still hard for me to believe that your employees no nothing about the your app. The app is not worth downloading in my opinion. scott ennis read more

What happened to standards at McDonalds? Do they not do RVRs anymore to quality check and ensure their stores are actually functioning? Three times now I've visited now in the past two weeks in the drive thru, and each car takes about 5-8 minutes each. I remember times and temps from years ago, I can't imagine this is accurate, even with fresh MTO practices. How is this management and staff not held accountable? read more

Went to drive thru with no cars. Ordered McDouble, Medium fries and coffee. Nobody in front of us and told we had to pull front wait in space one. Now fifteen minutes later and still no food. Food finally came asked for napkins and not even in the bag. Now have to wait on napkins. Plus the order cost $10. Thank Governor Newson for raising minimum wage $20 for fast food workers, now we can't to eat out. Waited another five minutes for napkins. Walnut & Ackers read more

Food is ALWAYS bad. We have tried a couple times coming here and never have anything good to say. There is ALWAYS a wait, food is often missing/wrong, managers are never helpful/remorseful when a complaint is made. I honestly don't know how this mcd's is even still open. read more

McDonalds - Rock hard, over cooked nuggets, cooked in old dirty oil. - Fast Food Near Me - Visalia, California

I'd give zero if I could. No customer service at all. McDonald's has forgot customer service since installing the order kiosks. When they won't accept payment and you have to get someone to ring you up they are to busy looking at the screens to acknowledge a customer that neeeds assistance with an order. Ten minutes to get someone's attention without shouting like a crazy person is awful. Then having to wait 20 minutes for two iced sweet teas that taste like they were made from 20gls of sugar is down right insulting. It's sad you can't even pour your own drink anymore. read more

Unprofessionally rude. When I asked for a receipt, I had asked excuse me three times for them to get their attention.

Today we came to this McDonald's to buy a happy meal to get the Halloween bucket and we had such a bad experience here. We asked for milk and fries no salt with the happy meal. When we drove to the window, the cashier told us that there isn't any milk left but at the same time the other person in the back said there is milk, and toss the milk to person at the window. The person missed and dropped the milk on the floor. I didn't want that milk. The person opened a new box and gave me a new one. When we got home our fries was super salty, perhaps extra salt instead of no salt. We ended up throwing the fries away. Bad experience! Imagine what they do to your food!! Throwing stuff at each other and dropping them? We will not come back. read more

If you're going to advertise that you sale breakfast all day ... do better during lunch hours. I ordered some sausage egg McMuffins and a few hash browns... brought it home to my family and nothing is cooked. The bread is doughy.. the eggs are undercooked and the cheese isn't even melted. We are vegetarian so I asked for the sausage patties on the side.. ( I bring them home to my dogs) might as well .. they charge you the same price with or without the sausage so might as well bring them home for the pups. Of course they didn't put the sausage on the side. I guess it's just to complicated for small minds. Do better... this food was terrible. I understand we're going through a pandemic but damn this breakfast was terribly gross. read more

McDonalds - Fast Food Near Me - Visalia, California

You would think with the prices they are charging they could get your order right and be polite but apparently that is asking too much. I was missing two 20 piece chicken nuggets in my order.i didn't have time to go back . I'm so angry right now. read more

This is the worst McDonald's I've ever been to. Their food is poorly made cold and plain gross. They always get the order wrong , you have to check before you drive away? They shouldn't even get one star!!! read more

McDonalds - Wood like the fries - Fast Food Near Me - Visalia, California

If I could give zero stars I would, waited over 35 mins for our food, the cashier was rude and incompetent, and we were still missing food from our order, the worst McDonald's in Visalia. Avoid this establishment at all cost !!!! read more

I figured this would be a quick takeout experience where we don't have to dine in during a busy lunch hour. Upon walking in I decided to order from the computer kiosk to speed things up. With a receipt in hand the cashier up front just stood there like a frozen zombie waiting for some unknown delay and not explaining what is going on. Finally got my food after waiting 20 plus minutes and when I opened my big mac, it was overdone with the sauce spewing everywhere and fries not salted and hard as a brick. So who actually made these, a blind cook or monkey? Any rating to lower it under a 1 star please. read more

Unless you want to wait 20 minutes to order and anther 45 minutes for your food, DON'T go there!! wish I could give 0 stars read more

Would not recommend ordering DoorDash or Uber Eats from this store. The customer service is awful and the restaurant is so unclean, I would not let my kids touch it with a 39 1/2 foot pole. A customer waited an hour for their order to be done only for the food to be wrong and walk out without their order. The ambiance stinks and a lot more customers waited for a half hour while it should take 5 minutes for the order to be ready even for a coffee and sausage muffin. read more

Had a mistake on my door dash order so I called in... Of course, no one answers the phone (took 3 calls before someone finally answered)... When i finally get someone on the phone, I'm "greeted" with the warm words "go ahead..." Then have my integrity questioned about whether or not I received my whole order... This is a trend at this particular location. Average service, at best...atrocious customer service. read more

If I could give this place a one star rating, I would! I've given them multiple opportunities because they are at a convenient location. Last week I ordered a kids meal... Waited in the drive-through for 25 minutes and they asked me to go around the building and park. I waited in the parking spot for another 15 minutes until I finally went inside to ask where my happy meal was. Today, I was craving french fries and went again... the fries were cold, the toy is junk... It's not even a toy it's a coloring page, I asked for buffalo sauce, and they gave me barbecue... Simple instructions that they can't even follow. read more

There's no lower number they take higher the handicapped to a different level. These young people seem clueless. I almost feel bad for them but they're getting 20 Busch's an hour now so mgmt should expect better read more

this place is not good I can 30 minutes before that closed and they just ignored me. I telling you for your own good stay away from that place read more

I can't believe i had to download this app to explain how awful it is here messing up every order yelling at each other and its a mess here filthy. They have trash from the morning's breakfast read more

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Words fail. That's all I wanted to post, but Yelp needs more elaboration. I'm thankful my kids are past the Happy Meal stage so I can check this place off my list and just keep driving past it. read more

McDonalds - Menu picture - Fast Food Near Me - Visalia, California

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This is a pretty popular fast-food restaurant and is liked by a lot of people, but my experience wasn't the best because of food poisoning. I ordered an apple pie and that was indeed the last time I ate an apple pie from Mcdonalds. The service is a bit slow as well so this is not a good place to go to if you're in a hurry. I wouldn't recommend going here. read more

They didn't have any mcgriddles, or hash Brown's or pretty much anything we asked for they didn't have! Disappointed and had to go somewhere else..... read more

This stores continues to impress me. The McDonald's Corporation has gotten so big they just don't give a shit. Can I come see Customer Service it's a zero. You have to wait an incredibly long drive through line you can't go in the lobby because of COVID-19 you know that's what everybody uses you can't call their corporate office they don't answer the phone if you call their business so you're just shit out of luck. When you go to the corporate office you can fill out a form but unfortunately one of the buttons doesn't work on the form so ultimately you wind up leaving their site frustrated you can't get through you can't send a message can't do anything. For those reasons I would give them a zero rating if I could. Good luck and I hope that this review house if you want to be frustrated this is the place to go read more

Sat in the drive thru for 30 minutes and no one took my order. Everytime I do get food from this store the food is stale and cold. 0/10 please do not eat at this McDonald's read more

I know it's sad to even take the time to review a McDonald's, but this one is the worst one I've ever been to. The past couple of times I've come here, the order is wrong, the wait is long, the fries are cold and unsalted, and the food itself just has an off taste. One of the employees even said "I hate people..." when asked how he was doing. Oh. There are always homeless people loitering at this location, too. They obviously have no pride in this store, lol. read more

The food is great, but the cashier today didn't really listen to what I said when I said I want 2 double quarter pounders and another one with a combo. He asked the questions you should ask when you prepare an order but I assume he heard quarter pounders because all the burgers was just that. When we went back in for a remake they got it right but they took the fries out and you know how people feel about they're fries... but otherwise the food hit the spot. read more

I ordered a large caramel iced coffee tonight & the service was so slow. When I finally get my order I get home to drink my coffee & it tastes like straight up RUBBING ALCOHOL!! I'm pretty sure it's some type of disinfectant they use to clean but why tf is it in my drink, I drank a good amount of it until It got so bitter & it immediately made me throw up!! read more

Waited 30 minutes for my " next time order ahead" mobile order to be brought out to me! I could've gone through the drive-through three times and ordered and received my food in less time. read more

Super slow waited in drive thru 20 min. Won't be visiting this location again mentioned something to worked and they didn't care.

By far the worst McDonald's. I went through the drive through order the chicken sandwich and it was completely burnt on the bun. I decided to go back to the McDonald's and get another one which is pictured below and as you can tell it's just as burnt. Not to mention my boyfriend quarter pounder is the equivalent to fucking charcoal. I would understand if the place was super slammed but it took them close to 10 minutes to move a single car. I want to know who the mcfuck is cookin this mcbullshit. read more

McDonalds - Double Bacon Quarter Pounder with Cheese Meal - Fast Food Near Me - Visalia, California

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Found not one but TWO hairs in my Big Mac meal. Definitely won't be coming to this McDonald's again. read more

McDonalds - Found one hair thinking it might've been mine but then this longer strand appeared in my Big Mac - Fast Food Near Me - Visalia, California

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I used to work here. To say that this place is and has always been falling apart is an understatement. Customer satisfaction has never been high as evident from many of these reviews and the employees are sad, tired, and ridden of life. This is not because of the employees being "lazy" or even the management being bad. This entirely is the fault of RLMK Inc. the franchise in charge of all of the McDonalds in this area. Time and time again I witnessed first hand how awfully they allowed the mistreatment of me and my fellow coworkers. I'm talking blatant breaking of child labor laws, purposely understaffing, verbal abuse and gaslighting when employees try to speak out against it. I'm informing everyone of this so that people understand the extent at which this franchise goes to to make the McDonald's experience awful so that your anger can be directed at the right entity. These employees are simply trying to get through their understaffed busy shift. Because of RLMK's refusal to hire or schedule an adequate amount of workers, the blame of the long wait times is shifted to the employees. When you have an understaffed workplace, this means the management has no choice but to overwork their reliable employees. Some of these employees being minors who by California law are not allowed to work more than 23 hours a week. I saw minors racking up as much as 40 hours a week due to this understaffing issue. And you may be wondering, why would they not just hire more people? Because hiring more people means paying more people and RLMK would rather have a bunch of bad yelp reviews and a handful of abused employees than make work conditions and customer satisfaction better because that hurts their profits. They will go to the moon and back to ensure that their employees are given the bare minimum for their work. I specifically have a bizarre memory of being told that i need to leave halfway through my shift because "labor is too high" (which basically means they are not making enough money to pay for the amount of employees working at a given time). This was confusing to me because on top of being understaffed at the time we were in the middle of a rush. They were basically telling me that I had to abandon my coworkers and wish them luck as they struggle to get through the rush with one less person. Why did they do this? Most likely because just a week earlier, McDonalds corporate required all McDonald's franchises in California to raise their crew member wages by a dollar. It was not just me, but multiple employees who had to leave throughout the weeks that followed because "labor is too high" all over a $1 increase. I call bullshit. This is clearly a ploy to make it seem as if increasing minimum wage is going to tank their business to deter any more increases in wages. But make no mistake, increasing wages is not the silver bullet that this establishment needs to solve all its problems. These employees are mentally and physically traumatized from the constant alarms, grill burns, and verbal abuse from customers that they get on a daily basis. This McDonald's needs a completely new franchise that actually gives even just a little bit of a shit about its employees. It was a shock to me when I first began working here that I was required to "clock out" for 10 minute breaks. No other job I've worked before or since then have ever required me to punch into the system that I am taking a 10 minute break, but I guess RLMK wants to ensure that their human machines aren't taking an 11 or god forbid a 12 minute break! RLMK Inc does not care about making McDonald's a good place for customers or employees, they only care about maximizing profits for themselves. In fact, they've even allowed lawsuit after lawsuit against them to pile up, the most recent being Vazquez vs RLMK Inc. if they actually cared about anything other than money, maybe they would take these lawsuits as a chance to make a change for the better, but clearly they have not. So to summarize, RLMK refuses to hire an adequate amount of people which has led to understaffing. This is what has led to the very high wait times for your food. The understaffing has led to management within the McDonald's to overwork their good employees and break child labor laws which has led to them being physically and mentally traumatized from the job. RLMK finds every opportunity to oppose workers getting paid more and will go as far as sabotaging its own store for a few hours to prove to its workers that they don't deserve to be paid more. And despite resistance from employees, managers, customers, and lawsuits against them, they refuse to change their ways because it would be at the expense of their sweet sweet profits. I advise everyone going to any McDonald's establishment in this area to treat the employees with respect and patience. They are trying their damn hardest with the subhuman conditions they have to deal with. read more

I would give it NO stars if I could!! Food was awful! Filet Fish patty was sooo dry I threw it away!! The french fries were also awful! And McDonalds fries are my favorite terrible service as well read more

This place was recently remodeled and I thought maybe it would be under new management when it opened back up and things would improve. No such luck. The employees are absolutely incompetent here and don't seem to have the slightest clue how to do their jobs. That speaks directly to very poor management. McDonald's are generally not known for good food, accurate orders and good customer service but this place takes the prize for one of the worst. Avoid this location if at all possible. read more