I had a raw patty but when I called them, they said I could get another patty. Absolutely amazing thank you guys!

This is a terrible McDonald's. They were out of all fountain drinks and they had no BBQ sauce, which should have been an indicator that the food was going to be terrible too. To top it off they served us cold, old chicken nuggets. This McDonald's needs new management. Terrible. I really hope my kids don't get food poisoning from the old chicken nuggets. There is a food safety standard. Stop being cheap and serving old food to save a dime. I just want to add, if you look at other reviews, this is standard service for this McDonald's. This location needs to be shut down. Too bad corporate McDonald's doesn't care about food safety or else they would shut these bums down. read more

Was very weary to stop here based on the reviews, but honestly it was great. Kiosks that work, clean bathrooms, warm food and hot coffee, quick service, and even a playplace. Can't really ask for much else in a small town when you're 4 hours into your drive across the country and need breakfast at 7a with 5 kids. read more

Attempted to wash hands in Men's Bathroom. Dispensed soap onto hands. No water available from either sink. Had to corral a female to scout the Women's BR to use a working sink. Next was a barely warm burger. Returned it and got another. No apologies. read more

Check your bags to ensure there are no used Bandaids in them. The manager at this location does not care about servicing his customers. U was not asking for anything but a refund abs an apology. Nothing. Corporate didn't care either. I made 6 or more calls to corporate McDonald's. They just put it on the local owner. And yes I still have the bag with a used bandaid. Please reach out if you get a similar experience He does not deserve to manage a business. read more

Great Pit Stop if you're driving through. Us, alongside many like minded travelers made a bathroom stop and grabbed some quick breakfast before continuing on our way. It was busier than I expected here for a Monday, but given that it's summer I suppose many people are traveling and had the same idea as us. One highlight of this location is their MASSIVE indoor play area to let kids get wiggles out before hopping back in the car. They had a ton of seating both in and outside of the play area, and surprisingly clean bathrooms. Overall a pleasant experience! read more

Both of our Big Mac was cold with burnt patties. Women's bathroom was dirty. I've been here several times and it's been this way the past three times. Never going back. read more

If you want to wait 45 min for a hamburger and chicken nuggets during lunch or dinner rush, this is your place. I personally wouldn't recommend it. read more

After four employees walked past me as I was standing at the register to order just a cup of coffee and standing there for five minutes waiting I decided to leave. This place has the absolute worst service. I don't wanna order on some app. I just wanna pay cash at the register for a simple cup of coffee McDonald's you fucking suck. read more

Ordered a bagel plain. Received a burned bagel with egg and extra sauce and extra butter. Terrible.

This is about the third time I've driven through and stopped here for my kids because they love McDonalds. But, like every time I've stopped and several others times I've just driven away because it's taking 30+ minutes whether you walk inside, order on app or attempt the drive through. WORST MCDONALDS I'VE EVER BEEN TO!!! Food is barely okay. Horrendous customer service. I wish I was the secret shopper for this place! read more

Hot food should not be served cold, awful. Taking advantage of drive through patrons who take off and don't return. Chicken nuggets were cold and like rubber, never again! read more

Stopped at this McDonald's and it's the worst I've been to. Workers were so slow and some were just standing doing nothing. A lady with a colorful lipstick didn't have the right shoes or uniform. She was even touching her hair and still grabbing food, no gloves were used at all. They all seemed lost at what they were doing. If I could I'd give this place a 0 star. I ended up leaving because, they all seen us standing there to order and didn't bother taking our order or even apologizing for the delay. read more

It took me 20 minutes for my order to be served. Order 739 April 10 at 8:30am To Go. Three people whom i was ahead got their order first. When I got my order, the Big Breakfast does not have pancake. Very frustrating and disappointing. read more

This place is as bad as the reviews say. We stop at play places while traveling with our two young kids often, but this McDonald's was SO dirty, the AC was "broken" in the play area and no one working really seemed to care. It's a fast food restaurant so a low rating is what it is but we will intentionally avoid this place in future roadtrips. read more

Disgusted! We were traveling through town around 9pm on 6/3/2024. McDonald is usually a good quick - consistently reliable - decent meal. However, this particular location is FILTHY! Upon walking inside, a sloppily dressed -hooded employee mumbled something I had to have him repeat... "Door dash"?? Ah, no I'm not a door dash! Super awkward! What a weird way to greet customers!! I took a Quick Look around, no other customers in the store, the place was filthy- old grease prints and smudges everywhere. Employees looked disheveled. I promptly exited and told my husband no way are we eating out of that filthy place. Pretty sad that basic McDonald's standards are so sorely lacking at this location. Sorry to say, I cannot recommend. read more

First customers of the day, floor is filthy food and ketchup on it. Seat is sticky with obvious stuff on it.

It took 20 minutes to get my order just for one person. Everybody waiting seem to be very frustrated. The gal at the front that was doing the DoorDash orders actually had her son there running around the McDonald's and his bare feet, coughing all over everybody he literally came up to her a couple times while I was up there waiting and she kept talking to him about being sick. It was disgusting. read more

First off , The Ice cream machine was Apparently down . All the guys working were the most unprofessional, Immature children Ive ever seen at a Mcdonalds . All were cursing and acting like they are in some Eminem music Video. Very unacceptable. The fact that this location looks semi new , They were NOT cleaning anything. They had trays and trash piled up for the entire day it seemed. This place is insane. read more

Do not come here! I came a week ago and had the worst experience I had first starting ordering on those digital things and the I paid for it and got my receipt and it's was all correct. I went to get the food and another person had walk at the same I had went to get the food and just to find out we me and the other person had the same number but different iteams. I was pretty pissed I had waited a long time before I got me food! read more

Horrible Horrible Horrible. I ordered a 10 piece chicken nugget barbecue & sweet & sour sauce with fries. & 4 water bottles. I didn't receive NO SAUCE , OR 4 of the water bottles i paid for. This is ridiculous. Careless for doordash orders, will never order from this place again. read more

Pretty good they are speedy with the food the only thing that gets me is the service, they are often disrespectful and look like they don't care for their job the inside is at least clean. read more

Zero stars. Took over 40 min to get our food. And it wasn't a large order at ALL. I've never had such a poor customer experience.

seriously the worst ever macdonalds do not stop here!..the other thing I ever get here is coffee..filet o fish...or mcmuffin...the buns here are old stake gosh sitting under a heat lamp dried up with a old piece of cheese not even melted heck i would not feed this TO my pets it WAS that bad..they dont pick up the phone so u COMPLAIN but u can write the corporate office this also first few bites I got sick.. this franchise owner needs to have HIS place taken back by mcdonald's..seriously..bad bad bad management!!!!! Also noted while I was there waiting for the aweful filet o fish..a kid was just getting to work gets right back there ready to go to work and NO HAND WASHING,GREASY HAIR NOT PULLED BACK OR ANYTHING..BAD SANITARY PRACTICES..EAT AT YOUR OWN RISK HERE PEOPLE..CORPORATE OFFICE PLEASE TAKE YOUR STORE BACK FROM THIZ FRANCHISEE read more

McDonald's - Old stale bun dried up fish so gross - Fast Food Near Me - Winnemucca, Nevada

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So gross, the lady who took our money literally picked her nose while answering a question then wiped the booger on the window seal (1st window where you pay). Mind you this was as she was telling us why the Del Taco closed because it was bad quality food and poor service. My dude was so disgusted that he told her to please wash her hands and sanitize them and use the other hand to give us our money. She asked why and we had to tell her rather flabbergasted "Because we just watched you picked a booger out of your nose and wipe it!!".....seriously I almost puked. And laughed. and puked again and....at the same time. I mean really? Management: you need retrain your OSHA requirements, and remind them of the pandemic we are in. We were so aghast we didn't get her name because we wanted the f outta dodge. She was blonde, bob cut, mid 20's or early thirties. Not unattractive but definitely after that- ewwww. She did it with such precision I can't imagine that's her first time doing that. It looked like an unconscious habit. I think the food business is not her gig. I pray to God that never happens to anyone again. I might have nightmares. read more

BEWARE! This McDonalds is the worst. I wish I could give it a negative star. Tweedle Dee and Tweedle Dumb were manning the registers, but they won't take your order. No, you have to use the kiosk. All I wanted was a Mocha to go. Went to the kiosk, but it wouldn't take my Mcdonalds app, so I have to pay at the register. Went to the register with my ticket and to pay, an employee yells no Mocha. Nice. Walked out through a line of frustrated customers. This McDonald's is scrapping the bottom of the barrel with their employees. read more

Traveling from Reno to Boise and then back again. This place is the worse Mc Donalds I ever went to. They are cutting corners to make more money. The manager should be fired. It is her fault they are cheating the customers. Don't go here and I will tell you why: 1. Our coffee was watered down. We ate there and should have returned it. Instead we ordered two more cups of coffee to go. Guess what, I have never had this happen before and we could not complain because we took them on the road. THEY GAVE US HOT WATER WITH CREAM IN IT AND CHARGED US FOR COFFEE. Yes, worst experience ever. 2. Hamburgers had hard buns and they skipped the pickles to save money. They also skipped the ketchup. On one burger they skipped the cheese even when we payed for it. 3. Fries were dry, so dry my granddaughter could not even eat them and said "yuck". Okay since we were down the road, there was little we could do. So on our return trip we stopped again. We told the employee at the counter about the coffee and just got an "okay". We ordered soda instead and we think that should have been free due to all the bad food. We asked to speak with the manager and she was no where to be found. That's fine we are going to call corporate. This restaurant is stealing from the consumer because we are paying for items we are not getting. DON'T STOP HERE, KEEP MOVING DOWN THE ROAD. They want your money for food and drinks that have to be thrown out. Because they are just off the interstate, they know most are not regular customers. This place should be closed down. read more

Worst McDonald's I've ever been to. The lobby was full of people waiting over an hour for their food. We had a mobile order and sat outside over an hour waiting for our order after going in multiple times. No staff would come up to the counter to even help us cancel our order. Will not be back! Avoid at all costs if you are traveling through Winnemucca. read more

They said the machine was broken for the frozen cokes. I highly doubt that, and I would have loved the frozen coke. However the lady was very kind but I am still upset. read more

Went there twice and both times they messed up my order. Food was okay. Burger was normal & consistent. Nuggets seemed extra crispy in a bad way. Staff was more interested in each other than the food read more

Just had breakfast. Normal mcd's fare. Wanted to give kudos to the girl working the counter. Place very busy. Many rude or less than pleasant patrons but she was friendly to everyone and hustled her best to get the job done. Good job young lady! read more

I ordered a fish filet at the drive-thru. When I got to the window, I was charged $5.29. When I questioned it, I was told that's the price for the sandwich. The receipt shows a single sandwich for $5.29. That's the price. This is price gouging plain and simple. read more

i went in for breakfast after a 12hr shift i walked in the guy behind the counter looked and me and said u just get off i gave him the 1 eye open look and said yes he was very patient with me sense i was fighting the sand man i place my order he happily helped me out and even made sure i had fresh hot hash browns. i always get a great breakfast here sadly i didn't post this years ago.... that same kid has now passed may you live on in the next plain read more

The Sausage Mcmuffin with egg was burned, they have Excellent customer service though- they delivered our food even when it was raining. read more

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Great location, the food not so good. We paid $3.69 for a cup of ice masquerading as an caramel macchiato. Fish sandwich was hot but buns hadn't been toasted and I'm not going to discuss the McDouble. We expected better food especially after waiting for our order to be taken for at least 7 or 8 minutes and then having to pull over to the side and wait for food. The vanilla milkshake was good thankfully so. read more

McDonald's - A medium iced caramel macchiato?? - Fast Food Near Me - Winnemucca, Nevada

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Never received my food or money back after ordering on the app. The lady told me the 'order was never processed' I showed my receipt and showed my app and she told me no the money will be back in my account soon, it's been a week and never received it back.. read more

Best fast food service in pahrump they bring your food to the table. When I go to dt they are extremely fast k absolutely love the employees there read more

I dunno, this McDonald's hit the spot on our way from Boise to Reno today! the drive thru line was a little long but it went fast! Our order was right, the food was hot and fresh and the entire transaction moved quickly! I would stop again next time I'm driving through! read more

Went to McDonald's ordered a Big Mac was told to wait at the side until the Big Macs were ready got my Big Mac got back on the freeway and they had put no Patties on the Big Mac the only thing that was there was cheese and lettuce. Went back to McDonald's showed them what they did they were very rude to me. Had to wait almost another 20 minutes before I got a Big Mac again. Myself I will never go there again if I could I would have a negative five stars for them. read more

I ate lunch with a friend today at this location. it was clean. I ordered from the kiosk for an eat-in meal (which means they bring the food to you at your table with the designated number). I waited for alittle while and checked on my order, not ready. I went back and waited some more, presuming they would bring it to me, bit alas I was wrong. I went back up to the counter (by this time a large group of kids had come in to eat). I checked on my order and the manager or assistant manager was very rude and said 'I called your number twice!' I was surprised because they are supposed to bring it to the table per the triangle table number. I was not happy. she went and got some food- the fries were okay, not great and the sandwich was very old but by then I was very very hungry so I ate it. Not happy with the service or the food. read more