Went in to take my daughter to play and eat after her practice. It was absolutely disgusting in the kids area. The trash was overflowing. There was fries all over the floor and a ton of receipts all over the floor. The tables were sticky and had food on them the numbers all over the tables. The kids in the play area were completely out of control screaming yelling cussing fighting. There were full grown teenagers in there playing on the equipment and talking inappropriately. You'd think you were in San Bernardino lol. read more

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If i could give this place zero starts, I would. Customer service is nonexistent. Even for mobile orders you need to wait 25 minutes and up. Their employees don't care. Their drive thru line is always long. No refills. The drink dispensers are not even in the restaurant/lobby area. The worst McDonald's restaurant ever. read more

This location is just ridiculous , tonight cold food ! Couple weeks ago missing food , tonight we asked can we please get fresh fries , they said it will Be a wait .. so we pulled out front .. get fries and they are cold .. burger Bread is stale ... come On people you have a Brand to represent .. have some Pride ! If your a manager and read this your a joke read more

This mcdonalds sucks ,no refills never heard of that They want you to buy another drink read more

This store sucks!!! I ordered through drive thru a mc nuggets bundle with 2 "large" fries and the large fries are a joke. It's not even half full. If there is a zero I would give it a zero star. read more

McDonald's - 2 large fries? Are u kidding me? - Fast Food Near Me - Yucaipa, California

Store hours says they open at 5am. Waited and even tried calling from the parking lot and no one answered.

I can't believe how horrible the staff was. Myself, plus others, stood there and waited for someone to help. A young boy was more worried about texting and snapchatting than helping the customers. I get that its McDonalds and you don't take your job seriously but still, its a job and you have to remember the customers. Also, what has happened to McDonalds fries???? They used to be the best, but for awhile now, they are soggy, taste old, and have no salt. Disgusting. read more

McDonald's - Never acknowledged me once, waited 5 minutes for help from another worker. Yet, McDonalds employees want $15 an hour. - Fast Food Near Me - Yucaipa, California

Girl with blonde short hair should not be working in customer service she seems that she hates her job and that us not my fault nor does she have to take it out on me threw my food in my car and laughed read more

THIS. PLACE. IS. COMPLETE. TRASH! So many things wrong with this experience. CORPORATE LISTEN UP. First of all, super long line for the drive through & it took forever (isn't there like a 90 second rule per order?????????????????????????????????). Ordered my food. SOMEHOW, some freaken HOW, these fries taste like complete crap. Idk what you all did wrong, but McDonalds fries DO NOT taste like this. They were hot, yeah, but taste like crap. Like they were made, got cold & then were dropped back into the hot oil so they would be hot again. TRASH. McDonald's is KNOWN for their fries and you guys completely screwed this up. My double cheese burger was all smashed and I'm pretty sure those patties were extremely under cooked. Oh and the shit cherry on top of everything? NO NAPKINS. Like fast food ain't that hard bro. Fire the manager & the crew here and start all over cuz there's no redemption for this. TRASH TRASH TRASSSSSSSH. read more

McDonald's - Trash burger - Fast Food Near Me - Yucaipa, California

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The Place Was Still A Mess And Waited 10 minutes for a McFlurry... I am curious to why the B is still in the window? Who is causing the B to be in the window? This is a fairly new facility and there is no excuse for that rating. I managed four different McDonalds in the San Bernardino Mountains back in the 90's and NOT ONCE did I receive a rating less than an A... read more

I try to avoid this McDonald's. Been going to it since it was built. Back in the day really had no complaints. Now is a different story. I usually just have breakfast here only because I get coupons in the mail and there really good deals. So we order. As we are sitting there people come up and say there order is wrong. Like 5 in a row. Luckily ours was actually right this time. The place is usually dirty. Tables not wiped down. Trash running over. read more

Horrible cold food and customer service. They were mad at me because they got my order wrong and had to remake it. This location needs a lot of help. Will never go back. read more

i live by the golf course and whenever i come by in the mornings they are NEVER open at 5 like their hours say, literally every single time, im leaving this review at 5:40 am and there is still cones blocking the drive thru. if you're not going to be open when the hours of operations say maybe change your opening time to 6 am!! read more

I would give them 0 stars I wanted a quarter pounder and I told him no onions because I was allergic and what are you know there are extra extra onions on my hamburger I complained and they said sorry can't do nothing about it like really?!??! read more

Oh wow, this place is probably the worst place I have ever ordered from, but sometimes we need a quick place for the kids on our way out. This place has the WORST customer service I have ever seen, and they have forgotten food before! This last drive through took 40 minutes. I am not exaggerating. I realize it could have been something wrong with a machine, but the guy who took our order was being rude to my little kids! My daughter told me he was rolling his eyes at her and us for laughing. Wow!? Seriously! Worst place ever, please just pick a different place or drive to another city if you need a McDonald's fix. read more

Ordered $12 worth of food for my lunch today through the app and decided to do the curbside because it says food would be out in less than 5 minutes. I ordered at 2:30 and waited until 3:05, still no food. I didn't have the time to wait, so I had to leave. When I called to get a refund, like the app says, nobody answered, and I called twice. Complete waste of time for my break and I didn't eat. read more

10:40pm and the drive thru took 5 minutes to acknowledge me. Slow service every time we come. Only reason we come back is because it's down the street from the baseball fields. After we ordered, we waited over 20 minutes for the food in line. Unacceptable. read more

Wow......I have never seen sooooo many 1-star reviews for any fast food place. After my lunchtime visit today, I can understand why: 1. Incredibly long line for the drive thru that was in the WRONG lane blocking all traffic on the regular street. WHY is there no traffic monitor out there to direct the proper flow at lunch time?? An accident is inevitable. Also, with all the cars in the wrong lane, the parking spots are all blocked. Does management not care or even bother to notice? 2. Long wait for food and a lot of Chaos behind the counter. 3. Out of salads by 12:15. WHAT? How does that happen? Who is controlling the inventory? 4. Dried out buttermilk crispy chicken with nasty, wilted lettuce and not enough sauce. 5. What happened to the usual long, yummy fries? Now all I have been getting lately are little stubby 1- to 2-inch ones that are lukewarm at best, 6. NO Warning sign display for guy wet mopping entire area at lunch. Why? This is an accident and lawsuit waiting to happen. And, why would you be doing any mopping during the heaviest period of the day? This place is just a nightmare of yeck food and bad management decisions. Stay away and go to Carl's Jr. across the street or Taco Bell up the street... read more

Got my meal and parked right outshot eat it in my car...My quarter pounder with cheese was cold

McDonald's in Yucaipa has to be the worst one yet. I will officially not eat at this McDonalds ever. The staff is completely horrible! They made me wait 30 minutes and told me to use the machine, but I only had cash and she refused to take my order. read more

Don't get Mc flurry their soup They don't even care on the quality anymore that's why McDonald's is going down the drain read more

I don't know how many times I have bitten into a shell of an egg while eating these. I don't mean to be a Karen but I used to really enjoy having these but always lose my appetite when biting into a shell. If you guys can teach your employees how to simply crack an egg it would be nice. Crack, pinch, pull apart please and thank you. read more

McDonald's - Sausage Egg McMuffin - Fast Food Near Me - Yucaipa, California

Two weeks ago on a Tuesday I place an order in the drive-through for proximally $25. I get home. I live almost 15 minutes away in Oak Glen. And they forget my syrup. This week on a Tuesday I place the same order in the drive-through this time I asked them not to forget my syrup. I get home start eating breakfast as I'm eating my deluxe breakfast I take a bite of the hotcakes and I have an 8 inch piece of hair. My wife is eating her egg white delight and bites into a 4 inch piece of hair. This place really sucks approximate year and a half ago I had a few problems in the drive-through with not getting my correct order. I didn't eat at this McDonald's for ovary year I guess it's time to go back to not eating here. This has to be one of the worst McDonald's around. Here's a picture of the hair that was in my food don't eat here! read more

McDonald's - Fast Food Near Me - Yucaipa, California

Went thru the drive thru last night and I received great service and super yummy food! I ordered the 1$ large fry special thru the app and asked the lady taking my order if I could have the fries made fresh, and she joked "so you want them raw?" Lol Very pleased with my experience eating at this location tonight. Thanks guys! read more

Worst McDonalds EVER! Went this morning through the Drive thru. And the girl handing out the food was extremely rude. She didn't give us enough straws and didn't offer ketchup. She shoved my bad of food at me and said here ya go and walked away. When I called her back to the window she rolled her eyes at me. WTF! It's not that hard to be polite to your customers. We will not be coming back. And their food was cold and gross!! If I could give a Zero stars I would! read more

If I could get this 0 stars I would the place is dirty and the people are rude and this place should be shut down such a wast of space food is always cold and they will always mess up ur order read more

Periodic guilty pleasure and lately it's always hit and miss. I wonder how hard it is to get an order correct after peak times...when you're the only one in the drive thru and they still ask you to pull around and wait. You wait...get your order. 2 of 3 the Drinks were wrong...3 orders of French fries stale...go back in to ask that they correct the order and it's attitude city. Normally this store is on point, and staff polite....been here 3 times in 5 months and service and food have been horrible. read more

What is going on? I have been in the kids play area and no one has come in to clean! It's a mess! read more

McDonald's - Fast Food Near Me - Yucaipa, California

Stingy ass McDonald's. Charged me for RANCH 10¢ a piece ??? Chic fil a could never, it Should've been free with my meal

After tonight this McDonald's has lost my business for good. My family an I pull up to the intercom to notice the menu was blacked out along with the intercom screen. Not being sure if it was working I asked if anyone was there. No response. I asked again and I hear a women's voice over the intercom ask " how can I help you." Since the menu was missing I tried to explain what I wanted and before I can finish she cut me off and said in a very rapid manner "That's a #6. What size, what sauce, what drink?" This is no way to interact with your customers. I understand the poor reviews. This is a true reflection of poor management. Managers should demand more from their employees. If the fast food industry employees expect to get a superior wage they need to be superior employees. Minimum effort get minimum wage. read more

Definitely overcharged me for my food but I hate to be that person to cause a scene so I just left bc it wasn't worth it. Still annoying bc it's pretty easy to count change. read more

The worst customer I've ever received even for a fast food restaurant. The so called manager Lilly was the absolute rudest person I've ever come in contact with. I have been in contact with the corporate office today after our terrible visit in which she yelled at my wife, kids, and I in the drive thru. Little does she know that we frequent this location often as a family, as well as myself and my crew when in the area as I am a fire captain. Stay away from this location! read more

The most miserable staff. Just overall bad energy at this place. Will not be going back.

Line was a bit long but the food was ready pretty quickly after getting up to the front. Nothing spectacular though. Typical McDonald's food. This rating is based off of the McDonald's being a McDonald's. If I was rating this against every other restaurant in existence it'd be a 1.5 star as the food at McDonald's isn't great by any proper comparison and the overall experiences at McDonald's aren't known to be the most spectacular ones out there. However, that being said, this location was on par with what you'd expect, as stated earlier :) I can't say anything about if the restaurant is clean as I only did drive through. I, also, didn't order their fries so I don't know if they keep them fresh or stale (which is another important thing for fast food joints). Just that the burgers and chicken nuggets were not stale and acceptable for this particular chain's expectations. read more

This use to be my favorite McDonalds but the last two times I have been there I ordered a small fries and a Quarter pounder w/ cheese . Both times the burger meat has been so dry I can't swallow it. I thought these were suppose to be made fresh. It was cold and a ton of catsup on it. I use to get these all the time at this store and they were great...hot.. juicy!! Both times I have been there it has been between 4:30-5:00. Not busy. This burger patty had obviously been sitting for awhile and was cold. I won't waste my time, money or calories there again !!!!! read more

This McDonald's is hit or miss. I'm writing a review today because of how short-staffed they were. Not an excuse, it's an issue! I ordered a 4 piece happy meal for my son and two breakfast sandwiches. I waited in the play area with my son and zoned out a little bit. When I zoned back in I looked at the time and the time on the receipt. It had been 16 minutes and still no food! I went back out and saw them put my food on a tray so I went back to the play area. Five more minutes pass and still they didn't bring the food. I went out and told them my order was sitting there for at least minutes and all the cashier did was hand me the tray with no apology or anything. And they forgot my son's juice. Later my son wanted to trade in his duplicate toy because we saw they had different ones. The cashier said, "that's all we have" but another employee was nice enough to exchange it for my son. This location gets one star for the considerate employee otherwise I would give zero stars. But she deserves 5 stars. Even my son, who is only 6 knows good customer service. He said, "she didn't even look, she just said that." Oh well, it's typical McDonald's read more

Man this McDonald's is a joke they're constantly messing up on orders. I don't go here often but when I do they always forget something.

Was sceptical about coming here after I read the comments on here... But so glad I decided to check this place out for myself! We live n Beaumont and wanted to try a new mcdonalds. Way worth the trip! Friendly staff , clean playground and it also has three computers. Requested all my food fresh and got exactly that! Nothing was messed up. All of my order was correct. I deff recommend this place. read more

McDonald's - Fast Food Near Me - Yucaipa, California

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Not only did I sit in the drive thru for almost 10 minutes. But they got my order completely wrong. I ordered a protein style McDouble, and got this. read more

McDonald's - Fast Food Near Me - Yucaipa, California

This McDonald's location is okay to say the least. However, it is slower than molasses so plan accordingly. read more

McDonald's - Coffee grounds in my iced coffee - Fast Food Near Me - Yucaipa, California