Omar at Dutch Bros in my hometown is amazing! I usually order the same drink every time, but I wanted to expand my choices and try something new. Omar took the time to give me thoughtful recommendations and really listened to what flavors I like. Because of his suggestion, I tried the green tea lemonade, which I never even knew existed or that they could make and now I absolutely love it! It's officially my new favorite drink. The whole experience was great , the ambience was upbeat, welcoming, and just had a really good vibe. Omar's customer service was phenomenal. He was friendly, patient, and made the interaction fun and comfortable. It's employees like him that make people want to keep coming back. Thank you, Omar, for the awesome service and for helping me discover my new favorite drink! read more

Helpful cashier:) we needed an envelope for a graduation and asked if they had any for gift cards and things. They showed us what they had and it wouldn't work but the cashier suggested cvs across the street. That worked great. The latte wasn't my cup o jo, mildly sweet and really not that tasty, but quick and friendly service goes a long way read more

I went to order at Dutch Bros. There was a sign that said our representatives or our workers/employees zigzag to serve all of our clientele, and so I thought that that was actually the way that things were done. There was a line of people in front of me about four or five cars and all of the individuals on the left-hand side were continuing to pull forward and there was one representative or one barista or whatever you guys call them taking orders only standing on that one side only servicing those single individuals on that one side, ignoring everyone on that other side, and choosing to service only the individuals on the left side, causing a backup as well as infuriating. The number of individuals waiting myself included to be assisted people on the other side, were choosing to gun their engine in order to jump in front of individuals on the right side again not following any of your protocol that's listed and we ended up not being served. We ended up completely being ignored after waiting about 10 minutes to be addressed and sitting in a line behind multiple cars all of which on the right hand side chose to leave your establishment on Yucaipa Boulevard. You guys should be ashamed of yourself, especially if this is a standard protocol. I find it really rude. I find it really ridiculous, especially since you have signage that says you offer this kind of service where individuals zigzag back-and-forth but your barista our servers are just choosing to serve whoever the hell they feel like it's bad form on your part. It makes me really want a question going back to Dutch Bros but definitely about going back to this location. so I'd like an answer from anyone besides a bot. I'd like a reason why and I'd like to make sure that this a young brown haired, darker skinned...I don't know whether he was tan or if he was Hispanic or what his ethnicity was, young man chose to ignore everyone on one side or, if he was just selecting his friends at about 5:10 5:15 or a little before then afternoon on 15 July so I'm looking forward to your response and answer. Thanks. read more

I wanted to take a moment to recognize Smalls for the wonderful experience she provided. From the moment she helped me, she was incredibly sweet, kind, and welcoming. She made me feel comfortable right away and was genuinely fun to talk to. Her positive attitude and friendly personality really stood out and made my visit even more enjoyable. What impressed me the most was how knowledgeable she was when helping me choose a drink. She listened to what I liked and recommended something that was absolutely perfect. It's clear that she cares about making sure customers have a great experience and find something they'll enjoy. Great customer service can make all the difference, and Smalls went above and beyond. Her kindness, enthusiasm, and ability to connect with people are truly special. Thank you, Smalls, for your excellent service and for making my experience such a positive one. You are appreciated, and I hope your hard work is recognized! read more

Ordered through thrive thru and my drink came out very quickly however I felt very overwhelmed with the amount of drinks on their menu and I ordered 3 different drinks and they were all very mediocre. I tried a banana flavored coffee drink and two types of red bull refreshers that were way too sweet. Would not recommend, it's an overhyped coffee spot in my opinion. read more

Dutch Bros Coffee - Coffee & Tea Near Me - Yucaipa, California

Visited this location and as usual all the people were super nice. My only issue and the reason I took off one star, is that the wait time to get my drink was very long. It took at least 15 minutes just to get to the window and then it took another 3+ minutes to get my one drink. The people in the back were making lots of drinks and they had them lined up on the counter, but my drink was not ready. I find that this happens a lot at Dutch Brothers. I don't know how their system works but I see lots of drinks on the counters except for the one they need...mine. It's kind of odd but I'm sure there's some reason for it. Otherwise, my drink was prepared as ordered. read more

Dutch Bros Coffee - Yucaipa Dutch Bros - Coffee & Tea Near Me - Yucaipa, California

Anytime I'm in the mood for a good drink I head over to Dutch bros because I always leave happy. This location specifically is close to home and I'm here quite often. They're always in a great mood, playing good music, and ready to make the perfect drink for you. I went (yesterday) and knew the flavor pallet I was wanting but had no clue on what I wanted so I asked Omar, who graciously recommended a drink. I tried it before I left, & when I tell you it hit ALL the notes in the best way. It was a chai made with chocolate milk and banana cream (white chocolate) soft top. SOOOO good! Thanks again Omar, you're the absolute best !! read more

Dutch Bros Coffee - Chai Latte w/chocolate milk and banana cream soft top - Coffee & Tea Near Me - Yucaipa, California

See all

Louie is always very kind and very helpful. This young man is always so pleasant to take our order and appreciate the customer service in this day and age. read more

Ordered 1 soda and took 25 to 30 minutes to get. There were only three cars in front of me, they took my order prior to getting to the window so about 20min before getting to the window. I get to the window the employee confirmed my order then proceeded to make two coffee drinks then made mine. I get wanting to jump start other orders but sitting at the window an additional amount of time for one single drink is a little silly. This would be the second time this has happened and it's typically after 3pm. Either they are short staffed or poor team work. I suggest not to take orders prior to getting to the window if you're just going to make the drinks while customer is at the window. read more

I had the best experience at Dutch Bros today just before 7pm! My drink was absolutely perfect--packed with flavor, refreshing, and made just right. You can tell the baristas really care about getting it right because every sip was amazing. Honestly, it was the best drink I've ever had there, and it totally made my day. Great service, friendly vibes, and a drink I'll definitely be coming back for! Ohh and we ordered 6 drinks and they worked hard to get them out in a timely manner! Thanks for the cool cookie drawing that was the best and made my day! read more

Dutch Bros Coffee - Pumpkin and cookie drink very cool - Coffee & Tea Near Me - Yucaipa, California

I've been coming to this location since they opened and clearly years later I'm addicted. The crew takes amazing care of their customers. Thank you to Ish& Isaiah for having my drink ready before it was expected and being so awesome every time I come through!! read more

Dutch Bros Coffee - Red velvet mocha cold brew - Coffee & Tea Near Me - Yucaipa, California

A review for a custom drink that I usually order for my mother every Saturday. She doesn't like things too sweet and most of the menu is very sweet even with the half sweet option. This drink is a large iced latte with 3 honey and oat milk. She enjoys it. She likes to taste the coffee and have some subtle sweetness. The service is always great here and the place is always welcoming but thought I'd leave the review like you asked. Also smaller sizes I just subtract one honey. read more

Dutch Bros Coffee - Custom made drink - Coffee & Tea Near Me - Yucaipa, California

Best service in town and amazing sweet hot chocolate! Best coffee place ever in town.

Zar and Lilly did an amazing job with our drinks! Delicious strawberry banana smoothies!! read more

Dutch Bros Coffee - Coffee & Tea Near Me - Yucaipa, California

This is the fastest Dutch bros and they have the best costumer service out of all the Dutch bros in this area. I ordered my drink at the wrong Dutch location and they still made it for me and added the other drink I was gonna order . read more

I ordered the brown butter chocolate chip bended freeze and it was the bomb.com. I did a Mobil order and got it right away from the as they call it "broistas" you can't go inside but the outside is nice and clean. read more

Had a great experience with Zar and Sarah. Prompt service and a quality beverage. Can't ask for more than that.

I love Dutch bros and I've never had a problem with this location! Every one is super nice, but this is the first time I ask for strawberry cold foam and they give me this. Do I have to say extra cold foam or ask to fill it up? Typically they do, but not sure if they change their policy and this is how much cold foam we get now? read more

Dutch Bros Coffee - Coffee & Tea Near Me - Yucaipa, California

See all

Amazing service!! They have never gotten my order wrong and I come in pretty daily. Always made to perfection and precision. Everyone's always been very lovely. And I appreciate all their hard work on making my family and I's mornings with great coffee every time!! Thank you! read more

Dutch Bros Coffee - Snickerdoodle Latte w/ Oatmilk - Coffee & Tea Near Me - Yucaipa, California

Was finally able to try Dutch Bros! There is usually a crazy long line that I'm not willing to sit in, but during the week around 2pm is thee prime time. Drove right up to the window & had my drink in my hand within a few minutes. The staff is extremely friendly and have good recommendations. I will be returning! read more

Dutch Bros Coffee - Marshmallow Chocolate Milk - Coffee & Tea Near Me - Yucaipa, California

Genuinely confused as to why it took over 30 minutes for employees to even take the order of the car ahead of us. There weren't any employees working the drive-thru line like they normally do, so I initially assumed they were understaffed. But after looking inside, there were at least four employees just... cleaning. An orange drink sat on the counter for about 10 minutes while the car ahead of us seemed completely ignored. Meanwhile, the line grew to about six cars behind us, still with no orders being taken, and a walk-up customer (who had been there before we arrived) was also left waiting. We pulled in at 7:12 PM and our order wasn't taken until 7:51 PM -- again, with only one car ahead of us. When we finally reached the window, we got an apology and some stickers for the wait. Yippie. 3 stars for the drinks even though they got the order wrong at first read more

Big shoutout to the staff at the Yucaipa location. Always the best tasting drinks and my family and I have had Dutch Bros from here to Vegas, Utah and so many other places but Yucaipa is the tastiest and friendliest. Riley and Zar are great servers, actually they all are! The Sahler fam read more

If you build it... they will come. People love forming lines. Wrapped around a building even better. The craze of Dutch bros is fascinating. Every location I've been to usually has a wait time attached. At first glance this particular location seemed to be not too bad. Only 5 cars ahead of me no big deal. But once I was in I was stuck for a long while. I have visited this location multiple times. Limited parking. The staff come out to take our order and process payment. Then the wait.. once at the window the servers are happy to pull out your selection that was ordered 20 min ago. Served with a happy tone and happy smile. All your troubles subside and you're left with a, "mmm this is good." Their menu has a huge combination of sweet, tart, fruity, caramel, mocha and oh yes coffee flavors. Seasonal drinks and fan favorites the possibilities are endless. If you gotta have that craving quenched there's not much else to do but wait. If you're pressed for time I would recommend ordering on the app and pick up instead. read more

See all

Coffee - great Service - great. Elena - outstanding!! Well done. Elena was wonderful - knowledgeable, warm, engaging, efficient. read more

This Dutch Bros is by far my favorite, both for the service and the quality of the drinks. I went in on Sunday morning when it was extremely busy, and one employee -- I believe his name was Jacob -- was working alone. Despite how hectic it was, he handled everything amazingly well. He stayed friendly, professional, and positive under pressure, and you could tell he genuinely cared about giving customers a great experience. He made my visit so much better, and I honestly hope I get to come by when he's working again. Employees like him are a huge reason why I keep coming back. read more

Zar & Maci were amazing today they made our drinks soo good !! Thank you girls the service was amazing today ! read more

Dutch Bros Coffee - Zar & Maci are some very sweet girls they made today's Dutch trip special - Coffee & Tea Near Me - Yucaipa, California

See all

I have to be fair so I'm writing this review. This location is a winner. Do not go to West Covina for the same. Yucaipa location produces the coffee Dutch brothers is known for. I happily ordered here when I was in the area. It does not disappoint. Great flavor, excellent value and efficient ordering and receiving process. Five stars. read more

Dutch Bros Coffee - Excellent. - Coffee & Tea Near Me - Yucaipa, California

Drinks are too sweet for me so im still exploring the menu for less sweet drinks. I love this pup cup that comes with a treat for my pup! She LOVES getting her snack. I also appreciate the times I've gone through the drive thru and I'm not met with small talk or asked personal questions. I'm an introvert and it makes my experience more comfortable read more

Dutch Bros Coffee - Pup cup - Coffee & Tea Near Me - Yucaipa, California

Aaliyah, sam, Oreo. all amazing people in the am very polite & helpful very nice they were amazing when i got my coffee for the am for work thank you ladies so much for your outstanding customer service. read more

The consistency of product is great however the customer service can be hit or miss at this location. As someone who works long shifts in healthcare, I need my morning pick me up. Dutch bros has been my go-to for months now and I loved it because the employees are usually very friendly and it's just a great way to start my day. The drinks are always great no matter what you get. I have tried coffees,teas, lemonades and rebels all of which have been great. So the quality of the product is up to par. Unfortunately in the recent times I have gone there has been one specific employee that twice now has been rude. One of the main reasons I would go to this dutch bros in specific was because the employees were always kind and I loved starting my day that way. The excellent customer service seemed to be part of the brand of the company but those experiences with that specific employee have been off putting. read more

Dutch Bros Coffee - Iced salted caramel protein coffee - Coffee & Tea Near Me - Yucaipa, California

Really disappointed in the walk up window customer service not just this visit but the past several times I've been to this location. No acknowledgement in the ample time I stood waiting in line. Walked away without ordering. read more

I come here often and the staff is always amazing. The location is right next door to the fire station. Lauren, one of the baristas went above and beyond one time for me. Amazing location and staff!!! read more

Dutch Bros Coffee - Lavender matcha iced - Coffee & Tea Near Me - Yucaipa, California

Ridiculous how unprofessional the staff itself can be, pulled up and was going to choose one of the lines and some bitch in front of me blocks both lanes (gray Toyota)and had me blocking the drive thru lane on Mother's Day. I put my window down to see what her problem was and she said "I work here" Very professional attitude from the staff huh, Do better , or leave that attitude at home sweetie you ain't even on the clock and you acting like this read more

Dutch Bros Coffee - Coffee & Tea Near Me - Yucaipa, California

People rating 1 star on wait times when they see the lines and know This is the busiest coffee shop at times (and in the area for a while before Dutch expanded) aren't based in reality. Sometimes it's slow but the coffee is good and the experience is typically great. Lena & Ry are great, along with everyone else whose names I don't know lol read more

25 min wait when the drive-thru wasn't even half way full?? No thank you! Please hire more people.

This is my second time having dutch bros and it did not disappoint! We were lucky to arrive when there was no line in the drive thru, which was honestly shocking since it's always packed here. The parking lot is spacious and not difficult to figure out. We were helped by a younger girl and she was very sweet, even though there were no cars behind us she came outside and took our order on her tablet to expedite our process. I had my friend order for us since their menu has so many options; we each got an iced tropical lemonade with extra coconut milk and peach drizzle. Both were out quickly and the employees had a conversation with us as they made our drinks. Happy to have a Dutch bros so close, will be back soon! read more

Dutch Bros Coffee - Coffee & Tea Near Me - Yucaipa, California

Just have to give a shot out to Elena at this location! She has the greatest attitude and always greets me with a big smile! I really appreciate it! read more

I am not sure if my previous review made a difference but since then, the music has been a lot more toned down both in volume and in language. It's greatly appreciated and noticed. The staff here is always friendly and the lines, even when they're long, go by quickly. My drink is always made the correct way even with their speed. Thank you all so much for making the changes in music. read more

Shouldn't have to wait 30 minutes for a drink. I don't like Starbucks but there service time js on point. Learn to be better

We've been coming to this Dutch Bros location for over two years now and last month they changed the golden Eagle flavor and every Dutch Bros I've gone to in the last two months, golden eagle is not the same. I had one of the best experiences today with Oriana. She went above and beyond and somehow got the mix back to the way that it was before. I was so pissed because the golden eagle is my go to drink and it just didn't taste the same anymore so I had to figure out a new drink and she went above and beyond and made it from scratch And I'm so happy that I came across her today. Great job with customer service and going above and beyond Oriana! read more