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McGrath Arlington Kia

1.8 (288 reviews)
Closed 9:00 am - 8:00 pm
Updated 3 months ago

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3 months ago

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4 years ago

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2 years ago

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4 years ago

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3 years ago

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2 years ago

Not up front with pricing details. I was very disappointed. If you want a KIA go elsewhere.

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1 year ago

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4 years ago

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4 years ago

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3 years ago

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5 years ago

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4 years ago

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2 years ago

Tristan Diaz was a huge help in us leasing a new Telluride. Highly recommend working with him and McGrath.

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5 years ago

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Ask the Community - McGrath Arlington Kia

Review Highlights - McGrath Arlington Kia

I worked with Vince and he was very helpful in helping me find a car that would still be in my budget and price range.

Mentioned in 3 reviews

Read more highlights

Lexus of Arlington

Lexus of Arlington

2.4
(178 reviews)

It's so good to know that you CAN have a wonderful & stress free experience when buying a car or…read moreSUV.....you just have to buy at BOB ROHRMAN LEXUS of ARLINGTON or BOB ROHRMAN KIA of LAFAYETTE INDIANA!!! Last week my 30 year old daughter's small SUV was totaled (no injuries thankfully). She is single & lives in southern CA.  A nurse at UCLA hospital,  she needed a vehicle immediately. She went to 3 dealers in her Santa Monica neighborhood. looking to buy another SUV. All 3 tried to take advantage of her dire situation with high pressure sales tactics, bait & switch, etc. Being so fortunate to know MARCIN AJDUKIEWICZ of LEXUS of ARLINGTON, we knew we could count on him -again! Our family & friends buy their vehicles from MARCIN AJDUKIEWICZ.  His dealership is the best dealership & the ONLY dealership for us. As usual, MARCIN returned our call immediately. We told him our daughter was looking for a  blue Kia Sportage with light interior, moon/sun roof out & of course all the safety features & she needed it shipped to CA ASAP! The next day MARCIN AJDUKIEWICZ connected us with  GM ALLEN GOOCH  of BOB RORHMAN KIA of LAFAYETTE INDIANA and his BEST salesperson LOGAN VANDEMEER. Two days later these 2 magnificent individuals found my daughter's dream ride! LOGAN VANDEMEER is THE ONLY person you need to see when looking for ANY vehicle in Indiana. LOGAN VANDEMEER was knowledgeable, professional, polite & most importantly empathetic to all our needs! LOGAN VANDEMEER was such a pleasure to deal with. Thank you GM ALLEN GOOCH, salesperson extraordinaire LOGAN VANDEMEER & the BEST finance manager BLAKE TERRY. YOU make a normally overwhelming experience painless & effortless! We now have another EXCELLENT dealership in our hands!  BOB ROHRMAN FOREVER!!!! Bob & Julie Pellegrino

STAY AWAY VERY DISHONEST SERVICE Consultant and manager. Horrible experience-wish I had filed a…read morepolice report. I took my car in for service May 7, 2026. They cracked my windshield and then insisted that I get it covered under my comprehensive insurance or through the extended warranty. There was no crack on the windshield when I brought the car for service. The service consultant, Alex Ramos, did NOT observe or document any cracks on the windshield when the car was brought in. Additionally, the mechanics working on the car also did not observe nor document a crack on the windshield. Therefore. upon completion of the service, when I took the car back, I was shocked to notice an approximately 6-8 inches crack on the passenger side windshield. I drove the car back immediately to the dealership. Initially, the service consultant agreed that he had observed no cracks when the car had come in and nor had he informed me or documented a crack on my windshield when the car had come in for service. However, after consulting his manager he started insisting that there could have been a chip that had become a crack when the car was put up and down for Service. Additionally, his manager insisted there could have been a crack when the car was brought in and that it hadn't been visible because the crack/chip was located at the bottom of the windshield where the area was black. And to make matters worse when I asked to see the pictures as taken when my car was brought in, to confirm whether a chip could have been there when the car was brought in. The service consultant, Alex Ramos, refused to provide me with the pictures-- he kept saying,"I can't show you the pictures right now." It wasn't until he took the pictures of the cracked windshield and downloaded them to his computer that he showed me the pictures. Moreover, he then proceeded to delete a bunch of pictures from his computer and when I questioned him about what pictures he was deleting he said it was his computer and that I should let him work on his computer. He then proceeded to show me the pictures that were taken after the service had been performed, and the crack was visible on the windshield as the pictures that were taken when the car was brought in! NON OF THE PICTURES WERE DATED OR TIME STAMPED. When I questioned him and his manager about it, they had no answer. Instead they kept insisting that I get my insurance or the extended warranty to cover the replacement. I had purchased the car and an extended warranty at Lexus of Naperville, another fraudulent dealership!! Therefore, I called Lexus of Naperville regarding the extended warranty the "platinum warranty" that I had purchased that was supposed to cover the windshield or so I was told at the time of purchase, however, I was informed that the extended warranty did not cover the windshield! At this point, I have opened a complaint with Lexus of North America. I am very upset!! I will also provide my insurance company about this.

Volkswagen of Palatine

Volkswagen of Palatine

2.0
(41 reviews)

We had a great experience at Volkswagen of Palatine. We had a horrible week and ended up needing to…read morereplace both of our cars. We did not expect to get 2 cars when we walked in, but Josh handled everything so smoothly and gave us the best deal that works for our needs. We felt seen, heard, and cared for. The entire crew was helpful, answered our questions without making us feel stupid, and they took GREAT care of us. We highly recommend them to anyone.

I've bought 17 cars in my lifetime and this is the first time I feel compelled to write a negative…read morereview for a dealership. Things seemed to go well over email with Ken and I went in to finalize the purchase. The test drive with Brian was also fine. Things have all been downhill from there. I asked to purchase the official VW Drive Easy warranty and the salesman gave me a fair enough price for one. The finance guy, Ibrahim took over and ruined the whole experience. He tried selling a warranty for scratches because "women can't drive". He also lied straight to my face by swearing up and down the third party warranty he was selling actually was the company that underwrites the Drive Easy warranty. I reluctantly purchased because Ken had been good until that point. When I went home and verified that they in fact lied about the warranty they sold me, I requested a refund in writing and didn't get a response. The finance guy finally called me back only after calling a sales manager, and said 1. He never told me this was not the official warranty because he doesn't even have access to a VW extended warranty. A VW dealer doesn't have access to VW products? What? When I called him out, he offered it to me for another $800. When I asked for a refund, he kept giving a million excuses and kept dodging a response. He has since stopped taking my calls. The salesman finally got me a cancellation form 10 days ago and has also stopped responding since I turned it in. The sales manager told me 3 days ago he would personally call me back about the status of the refund and has yet to do so. This is beyond frustrating and I can't in good faith recommend doing business with this dealership.

Napleton Palatine Hyundai

Napleton Palatine Hyundai

2.3
(152 reviews)

BAIT AND SWITCH + THREATENING BEHAVIOR…read more I visited Napleton Palatine Hyundai on 5/28/2026 to purchase a 2026 Hyundai Sonata SEL Sport AWD (Stock: PH100221, VIN: KMHL64JA0TA535480). Your own website advertises 0% APR for 60 months on Sonata models through 6/1/2026. My salesman Lian Torres and I agreed on an out-the-door price of $32,711.42 with $15,000 down -- resulting in a correct monthly payment of $295.19 at 0% APR. When we reached the finance office, the finance manager unilaterally changed the terms to 0.99% APR without any explanation. When I presented screenshots of their own website showing the 0% promotion, the finance manager told me to either sign at 0.99% or use one of the three doors to leave the dealership. Additionally, I was denied the Hyundai college graduate discount that I legally qualify for as a recent graduate -- with no explanation provided. This behavior constitutes: 1. False advertising / bait and switch under the Illinois Consumer Fraud and Deceptive Business Practices Act 2. Threatening and unprofessional conduct toward a customer 3. Failure to honor advertised 0% APR promotional financing 4. Wrongful denial of the Hyundai college graduate discount program I have screenshots of the 0% APR promotion, full documentation of the agreed terms, and a complete record of all communications. I have filed complaints with Hyundai Corporate (1-800-633-5151), the Illinois Attorney General, and the Better Business Bureau. I purchased my vehicle at another Hyundai dealership who honored the 0% APR and treated me with respect. No customer should ever be threatened or misled by a dealership. Avoid this finance department at all costs.

This franchise shouldn't even qualify as a dealership. The model car ran out of gas while out for a…read moretest drive!! Terrible customer service experience from the second we walked in the door. Sales associate asked what color car we wanted then sent us on our way....alone. Halfway through the drive, engine warning lights came on and the car shut down. One would think this was an emergency situation but it took a half hour to get to our location with more gas and the first thing our sales associate did was BLAME US!!! He took no ownership of his mistake and, during this entire experience, he didn't tell us one iota of information about the car! Aside from manager profusely apologizing, I'd stay miles away from this dealership

Arlington Nissan

Arlington Nissan

2.2
(15 reviews)

I had brand new Nissan Altima car purchased from this location in 2010. It lasted only till 2020…read more The subframe got rusted, exterior was not. Never ever heard of any brand car, where subframe was rusted with no repair. Had to get rid of the whole car and made a point never ever buy NIssan car in future. This is my opinion

A Disappointing Experience…read more Vehicle: 2023 Nissan Rogue | VIN: JN8BT3BB5PW480483 | Stock: AN2968B I scheduled a test drive at 6:30 PM and arrived on time, expecting a smooth experience. However, the agent I was supposed to meet, Andres, was unavailable due to an emergency. Another agent, Stephanie, assisted me, but I was told that the car I came for was being driven by the dealership manager and wouldn't be available until Wednesday--two days later. This was frustrating for a few reasons: *The car is listed as "Personal use" on Carfax, yet it is actively being driven by the dealership manager. If it is being used by dealership staff, it would make more sense for it to be classified under "Corporate use." *The mileage displayed online is no longer accurate since the vehicle is being driven. This lack of transparency can be misleading for potential buyers. *It felt like they were trying to push me toward other, more expensive cars instead of honoring the deal I originally came for. This is the second time I've had this experience at a Nissan dealership--last week, a different location told me the car I wanted was "sold" and then tried to sell me a higher-priced alternative. I chose this dealership because they had the best price listed online, but this experience made me question Nissan transparency. I was not expecting this from Nissan. Buyers should be aware of these tactics before making a trip. Wasted my 4 hours.

Arlington Toyota

Arlington Toyota

2.3
(472 reviews)

We had a fantastic experience purchasing our minivan at Arlington Heights Toyota. A huge thank you…read moreto Lana and the entire crew for making the process so smooth and professional. Highly recommend!

Attn: "New Management 2026" HIDDEN FEES. This dealership is actively soliciting business since they…read moreare making it known that they are under "new management" since December 2025. I took my Toyota for a multi-point inspection and ended up agreeing to two jobs (of several recommended) totaling around $900. Everything appeared to be going fine until it was time to pay and I was told when I got out my credit card that there would be a 3% transaction fee. Stunned, because under the old ownership when I had my car serviced several times over many years, there was no such fee and I ALWAYS paid by credit card as it is customary to do. Had I been alerted to the fee in advance, (and there were multiple opportunities to do so over a period of several days), I would have easily known to bring my debit card. The "credit card transaction fee" was almost $30! I didn't need to put this expense on credit, as I pay off my card each day straight on online banking. However, not knowing about this egregious new policy, I was completely taken by surprise and without a backup. This was simply a low class, intentional price gouge cash grab, a really terrible introduction on my first visit after the "new ownership". I'm just hoping the work that they did holds up. I will not be coming back to this location for the remainder of work that was recommended, or ever. Instead I will use my local mechanic down the street who has done an excellent and honest job in the past. ** Also, see the photo right from this YELP page. It says CREDIT CARDS ACCEPTED. Very deceptive.

McGrath Arlington Kia - car_dealers - Updated July 2026

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