Greg was awesome. Rewired our HVAC/Furnace to be compatible with a new Nest thermostat. Extremely…read moreprofessional and for the amount of work he was amazingly quick! Very reasonably priced for the job. Would recommend and will use again in the future.

Dropped the ball...hard, on the service end. Mis diagnosed my system AND removed couple lbs. of…read morerefrigerant on a working 4 y/o system. So they tried to charge me, to take refrigerant out of a system that was fine (aside from a dirty evap coil). Not cool guys. At least you Voided the Invoice you tried to get me to pay. Consider 1 star a gift. We were able to find competency and willingness to access tight quarters with another Contractor... (replaced the refrigerant you took as well).

Sammy was our technician and was amazing. As a mom it was nice to have someone I trusted in my…read morehouse and around my kids. Super happy and very professional. Did a great job and you can tell he cares about the work he is doing. There's a reason they have good reviews.

Tried calling their number to schedule someone to come and give us an estimate on our air…read moreconditioner mal-function. I thought I was talking to a real person, but everything about the response to my questions sounded off. I finally said "I'm sorry, but you sound like AI". Voice said "I'm a digital assistant". I gave up and hung up. If they can't pay a real person to answer the phone, they don't need my business.

Thank you. Professional, thorough, without upselling. Diamond made me an immediate (affordable)…read morepriority afterhours. I was so impressed with the professionalism. When a problem occurred with the heat pump in my Airbnb studio apartment business. the technician on call after hours, came immediately, diagnosed the issue, thoroughly explained the problem and researched the options and expense, and provided the details I needed in order to make an informed decision. The technician was Apollo -- professional, kind and thoughtful, went above and beyond for me, quickly, for business issue urgency . He was knowledgeable, thorough and efficient. Great technician !! -- also a great company with an excellent maintenance program -- a technician and company I trust completely. Thank you.

they are Top notch, professional and aways take good care of us, we been using Diamond for 12…read moreyears, I wouldn't call anyone else

New AC install--can't recommend strongly enough. Nate was very professional, great communication,…read morepatient and nice, his team did fantastic work, and perhaps most importantly was HONEST. He even got me an AC upgrade by leveraging his relationship with the supplier, and on top of it was still nearly $1000 less than my other bid. And best of all, they came out after the job was done and paid for to fix a primary condensation line under the house that didn't even have anything to do with their work, FOR FREE! In short, you're simply not going to find better value in terms of price and quality. Save yourself the time and book BNR.

They came out and fixed my furnace after I had gotten off work. They were up front and honest about…read morepricing as well as what needed to get done.

My elderly parents needed a taller toilet installed to begin an ADA compliant bathroom remodel. We…read morehad used Overall Plumbing for almost 20 years because we knew and trusted Shawn Overall to do a FANTASTIC plumbing job, where no detail was too small. However, Shawn has retired, and we learned, because this is still a pretty small town, that after Shawn left, many of his best people went over to Access. Lacey, the young lady who sets the schedule is one of those great former Overall employees who transferred over to Access! We are sure glad she did! She is SO personable, professional, and willing to help in any way she can - she quickly set us up with Ron, another excellent Overall alum to install a toilet less than a week later! It turned out great, at a VERY reasonable price (almost HALF of what Lowes would have charged! HALF!!) and with the taller ADA toilet and grab bars now installed, my Dad will be able to safely come home to finish his rehab! Thank you SO much, Lacey and Ron!! You both do Access AND Overalls PROUD!!

Quick scheduling and honest technician. Richard was friendly, helpful and honest about what to…read moreexpect and the status of our system.

Good work ! Cheap and reliable will get your Ac working asap. Helped us in 100 degree weatherread more

Our furnace went out at the exact wrong time of year...winter! We've fixed ourselves previously,…read morebut this time got beyond what we could officially diagnose. We have known the owner, Christian Holman, from previous interactions and knew him to be competent and reliable. He was the first person we called and we are so thankful. He got the issue diagnosed and fixed in less than an hour! It probably would have been even quicker without one trip needed to the Lennox store. The price was extremely reasonable given what we saw this could have cost us trying to fix ourselves or going with another company. We highly recommend this company!

I had A-1 Heating and Air come out to do a general inspection and service on my HVAC system…read more The tech was very conscientious and thorough in his work. I highly recommend them.

Installation was tidy and didn't take an unreasonable amount of time. Equipment works greatread more

Sherry purchased an HVAC maintenance contract from Perfect Plumbing Heating and Air last year…read more Since she works an early shift, she asked me if I could meet the technicians for her service appointment this morning. She said they had committed to be there sometime between 8 and 11, but had told her they would try to be there at 8:00. This morning at about 7:45 AM Sherry received an email and a text message saying the technician was on his way, and both included the technician's photo. At precisely 8:00 AM, the truck pulled up to Sherry's house. I was greeted by a clean cut and professional young man named Chris, who introduced me to his trainee Colton. The first thing Chris asked is if I was OK with where he had parked his truck. Chris explained they would need access to Sherry's HVAC unit, the compressor, and the thermostat. They laid out a mat in front of the HVAC unit to catch any debris that may escape during cleaning, and when they came inside for me to show them the thermostat location, they put protective covers on their shoes. They presented me with an iPad for signatures authorizing the work they were performing, said the service would take from one to one and a half hours and that they didn't need me to stick around, and that they would leave a written report on Sherry's counter when they left. As I left, Colton was *wiping down* the inside access door of Sherry's HVAC. I'm a process guy, so when a company exhibits process perfection in their customer interaction I am confident that they will follow that process even if I'm not there to watch, and that everything else in the back of house is in order. Perfect Plumbing Heating and Air is one of those companies.

BEWARE... !!$600??!! To install a customer supplied toilet. WARNING - Call anyone else. I literally…read morepaid it so I could leave a warning as a legitimate customer as a public service. Perfectly and magically your wallet is drained. Just for giggles... $100 service call, $50 to haul off old toilet and $200 an hour is 350... 600?!?! What planet?