Gary was sent by capital to give us a second opinion on an air conditioning issue. He quickly…read morediagnosed the problem and fixed it and at a price that was a fraction of what the original bid was. We plan to use capital for all our future Hvac needs.

Great customer service! Priced fairly for the industry in our area. They met all my asks promptly…read moreand were very knowledgable about their products. I initially called for a repair as my AC motor died. They diagnosed it promptly and offered the fix. Trane repairs are not cheap and my refrigerant was retired by the industry. So, we replaced our AC and Heater at the same time. Their initial offering was at the budget model from Goodman but I didn't want a system that would only last 10 years. I wanted something that woud pair with my replaced Trane system and last over 25+ years. They recommended Amana as their high end and it has a lifetime warranty. However, I was not told I needed to register these units within 60 days to keep that extended warranty. So luckily, I read the fine print and completed that. Its almost been two months and the systems are working well! I highly recommend this team for any installations and repairs.

Greg was awesome. Rewired our HVAC/Furnace to be compatible with a new Nest thermostat. Extremely…read moreprofessional and for the amount of work he was amazingly quick! Very reasonably priced for the job. Would recommend and will use again in the future.

Dropped the ball...hard, on the service end. Mis diagnosed my system AND removed couple lbs. of…read morerefrigerant on a working 4 y/o system. So they tried to charge me, to take refrigerant out of a system that was fine (aside from a dirty evap coil). Not cool guys. At least you Voided the Invoice you tried to get me to pay. Consider 1 star a gift. We were able to find competency and willingness to access tight quarters with another Contractor... (replaced the refrigerant you took as well).

My central a/c stopped working. I called this company for a second opinion ( I told him a tech from…read moreanother a/c company did the first check). He claimed my compressor was bad. Quoted $3100 for compressor replacement and then said I should think about replacement of the entire system (around $10K). Well I had another 3 years warranty on this system. I called the dealer who handles warranties for my Lennox system. They checked it out and there was a leaking o-ring and replaced it.Done. Fixed it for hundreds of dollars instead of thousands. Tech from Peppy could not answer questions about basic pressure. I am sure this company is great at removing and replacing whole systems!

Tried calling their number to schedule someone to come and give us an estimate on our air…read moreconditioner mal-function. I thought I was talking to a real person, but everything about the response to my questions sounded off. I finally said "I'm sorry, but you sound like AI". Voice said "I'm a digital assistant". I gave up and hung up. If they can't pay a real person to answer the phone, they don't need my business.

New AC install--can't recommend strongly enough. Nate was very professional, great communication,…read morepatient and nice, his team did fantastic work, and perhaps most importantly was HONEST. He even got me an AC upgrade by leveraging his relationship with the supplier, and on top of it was still nearly $1000 less than my other bid. And best of all, they came out after the job was done and paid for to fix a primary condensation line under the house that didn't even have anything to do with their work, FOR FREE! In short, you're simply not going to find better value in terms of price and quality. Save yourself the time and book BNR.

They came out and fixed my furnace after I had gotten off work. They were up front and honest about…read morepricing as well as what needed to get done.

My elderly parents needed a taller toilet installed to begin an ADA compliant bathroom remodel. We…read morehad used Overall Plumbing for almost 20 years because we knew and trusted Shawn Overall to do a FANTASTIC plumbing job, where no detail was too small. However, Shawn has retired, and we learned, because this is still a pretty small town, that after Shawn left, many of his best people went over to Access. Lacey, the young lady who sets the schedule is one of those great former Overall employees who transferred over to Access! We are sure glad she did! She is SO personable, professional, and willing to help in any way she can - she quickly set us up with Ron, another excellent Overall alum to install a toilet less than a week later! It turned out great, at a VERY reasonable price (almost HALF of what Lowes would have charged! HALF!!) and with the taller ADA toilet and grab bars now installed, my Dad will be able to safely come home to finish his rehab! Thank you SO much, Lacey and Ron!! You both do Access AND Overalls PROUD!!

Quick scheduling and honest technician. Richard was friendly, helpful and honest about what to…read moreexpect and the status of our system.

Good work ! Cheap and reliable will get your Ac working asap. Helped us in 100 degree weatherread more

Our furnace went out at the exact wrong time of year...winter! We've fixed ourselves previously,…read morebut this time got beyond what we could officially diagnose. We have known the owner, Christian Holman, from previous interactions and knew him to be competent and reliable. He was the first person we called and we are so thankful. He got the issue diagnosed and fixed in less than an hour! It probably would have been even quicker without one trip needed to the Lennox store. The price was extremely reasonable given what we saw this could have cost us trying to fix ourselves or going with another company. We highly recommend this company!

I had A-1 Heating and Air come out to do a general inspection and service on my HVAC system…read more The tech was very conscientious and thorough in his work. I highly recommend them.

Great quality service work and Customer Service by Victor! Thank you, we appreciate you!read more

Sherry purchased an HVAC maintenance contract from Perfect Plumbing Heating and Air last year…read more Since she works an early shift, she asked me if I could meet the technicians for her service appointment this morning. She said they had committed to be there sometime between 8 and 11, but had told her they would try to be there at 8:00. This morning at about 7:45 AM Sherry received an email and a text message saying the technician was on his way, and both included the technician's photo. At precisely 8:00 AM, the truck pulled up to Sherry's house. I was greeted by a clean cut and professional young man named Chris, who introduced me to his trainee Colton. The first thing Chris asked is if I was OK with where he had parked his truck. Chris explained they would need access to Sherry's HVAC unit, the compressor, and the thermostat. They laid out a mat in front of the HVAC unit to catch any debris that may escape during cleaning, and when they came inside for me to show them the thermostat location, they put protective covers on their shoes. They presented me with an iPad for signatures authorizing the work they were performing, said the service would take from one to one and a half hours and that they didn't need me to stick around, and that they would leave a written report on Sherry's counter when they left. As I left, Colton was *wiping down* the inside access door of Sherry's HVAC. I'm a process guy, so when a company exhibits process perfection in their customer interaction I am confident that they will follow that process even if I'm not there to watch, and that everything else in the back of house is in order. Perfect Plumbing Heating and Air is one of those companies.

The price they quoted me for a simple kitchen faucet replacement was $700…read more I said no that's not going to work and so he looks a little bit in his book and then he says how about a 120 I said okay so how does it go from 700 to 1:20 it's a complete rip off stay away stay away stay away because when he left I paid him and then I went in and looked at the faucet and it's backwards seriously but I'll tell you what once I paid him he's skedaddled out of here

Nick, small business owner of Reds Refrigeration Service and Repair delivered and even went beyond…read morewhat any paying customer can expect when your 32 year old air conditioner has an irreparable leak of now banned Freon and has stopped cooling during the hottest days of triple digit temperatures in Boise. Working with my Landmark my home warranty provider, he promptly provided his professional assessment and obtained an approval for a much-needed unit upgrade, facilitated getting the unit delivered in just a few days, and completed the installation on a Saturday morning as the temperature rose to 102 degrees that afternoon - whew! Thank you, Nick!!! During installation, an internally corroded ventilation flume pipe broke, and Nick knew where to go to get a new one and did just that without missing a beat. This could have caused another two or more days' delay, but Nick took care of us. He explained the warranty and that the new unit was already registered with the manufacturer. It's working superlatively and we couldn't be happier with Nick's service and attention to detail, including adding additional structural support to some damaged dry wall under the unit that he didn't have to do nor did I realize it was compromised from previous water damage from the prior unit; he also applied new duct seam adhesive at all junctures and improved access to the filter for us. We highly recommend Nick and Reds Refrigeration Service and Repair!

My furnace was sounding odd and another company recommended an entire new system that could cost up…read moreto $16,000 - but for just $2,800 I could probably get by with some "restorations." Among them a new motor for $867. Something didn't sit right. I called Boise Heating and Cooling looking for a second opinion. Thank goodness Nick answered! He just replaced that motor and charged me $515. He arrived a few minutes early and was out in under an hour. In today's world having skilled, knowledgeable people we can hire knowing they will act with integrity is just getting harder and harder to come by. If you want to save yourself stress and money, don't do what I did, just call Boise Heating and Cooling first.