My experience. 2 years after buying my RV from Stoltzfus/ General RV now ,I took my RV in for…read moreinspection. As I was waiting for it to be done my rep and the mechanic come out and tell me I need brakes and if I wanted them to do it. I had hardly used the RV and the mechanic said that sometimes on GMC'S the brake controller is not right. Well I told them I would take it to my mechanic to have the brakes done. After I dropped the RV off at my mechanic ,they told me to come get it that I didn't need brakes . It was 3 or more years later that I needed brakes. Another incident : I had to have a new roof put on RV (over $10,000). About a year after it was done I went in for my forever warranty inspection and was told the roof needed new seals ($1200).How is this possible they just did the new roof less than a year ago. So, I had them redo seals on roof. Now less then a year later I am getting ready for a trip and my bed is wet. I go up on the roof and the seal on fan over my bed is severly cracked. Call General RV and let them know ( they only warranty seals for 3months). There answer was it was a rough year weather wise for seals. How about that for bullshit!!Every year must be a rough year for seal . It's either that or forbid I say maybe they don't know what they are doing at their work establishment. Needless to say I am going to let my forever warranty expire just so I don't have to deal with such incompetence and thievery. It a shame that we RVer's have to deal with companies like this. George Joseph

Incredible selection, beautiful dealership and excellent service! Our salesperson, Andrew DeBlase…read morehelped us through a mini crisis when a deal fell through with a local chain dealership. The difference in professionalism and knowledge was night and day. Andrew took plenty of time with us, answering all of our many questions- sometimes late into the evening and verifying specifics for our rig along the way. Buying our RV was a dream come true & Stoltzfus exceeded our expectations! We are so glad we traveled to the right place to make our dream come true!

The RV Shop has restored and fixed most of the items on my 2008 Sprinter based Class C by Gulf…read moreStream. This was one of the last "C's" they built as the parts were taken from every model they made, but it meets my needs. The service team at RV Shop in Delaware is well trained and experienced, not the 19 year old with a parts manual I have experenced elsewhere. RV Shop has become my first stop to keep by unit on the road. Paul P.

Super knowledgeable and helpful staff. A delight to work and they kept me up to date every step of…read morethe way. Highly recommend.

Dylan's service production manager, Jeff, helped me get my new hot water heater going and it was a…read morepleasant experience. I was beyond frustrated and he walked me through the process with patience and professionalism. He is definitely an asset to Dylan's service dept.

I purchased a new Dynamax Isata 5 30FW from Dylan's RV. my sales person was Andy Pandolfi, and he…read morewas great. Seems to enjoy what he does, and is very helpful and accommodating. I would definitely feel comfortable referring people and purchasing again from Andy. In addition, their Delivery Coordinator, Ernie Sanchez is a great guy and always willing to help. I was getting ready for our maiden voyage to Colorado and we were having an issue with our Insta Hot Water Heater. I called Andy and he got Ernie on the phone right away. Ernie is not fast to say he has a solution, he is thorough and wants to make sure he has a good answer for you. He asked if he could go verify a few items and when he called me back, he had a suggestion. We found the hot water heater valves operate in the opposite direction and suggested I try to reverse them. sure enough we had hot water. The day and trip were saved and these guys care. They want your experience to be great and I believe they try to make it that way, before, during and after the sale. I am very pleased and have driven to Arizona and about to head back home. I absolutely love my RV and am thrilled with my choice of rig and where I bought it from. Go see Andy and Ernie! Your friend Kevin Ginsberg

They did a lousy job with the repair of my side door panel. The screws look like they are not…read morescrewed all the way in.Door panel looks like it about to fall off.

Ken McGrath is my look out for me for all that's right sales representative…read more Ali is my understanding and caring financial manager. Melanie is my make sure all is correct pre-delivery inspection coordinator who was very understanding with concerns about my towing vehicle. The entire staff is fun to be around and they will be seeing more of me which is what I enjoy in all of my dealerships. I didn't yet meet the owner but look forward to. He's lucky to have such welcoming associates. A shoutout to Bob in parts and Alex the lot attendant !

DO NOT TRUST Thatcher RV Sales. Bottom line. I recently purchased a used RV as my first. I…read morerecognize my errors in learning the hard way, but ironically the aspects of the vehicle that they raved about are the very components that have fallen apart. "Great rubber" they said. I didn't think so after a tire blew out a week later and I learned about DOT number identification- the inside tires even pre-dated this system from 2000. "Structurally sound. I'd take it to Florida tomorrow" they said. Later I learned about delamination and dry rot. The grey water tank actually fell off of the vehicle- it was supported by rotted wood. "The engine was very well-maintained". I've already been stranded once from the dead alternator and had to replace all fluids and belts. I have learned a great deal about how to really purchase an RV at this point. Bottom line is they will say whatever they can to get you into a vehicle, offer no warranty, explaining that as an industry standard. Buyer Beware!

Exceptional customer service! I just purchased my first travel trailer…read more We worked with Dave and Brenda. All my questions were answered in a timely manner. No haggling on the price. The service department was knowledgeable and patient with showing us how everything worked inside and outside the trailer. They really take the time to make sure you are comfortable with everything!

No technicians to do any work. A family business that is a victim of not finding anyone willing to…read morework.

Just bought a 3 year old travel trailer from Classic RV Sales. 2016 Coachman Catalina 243rbs. Got a…read moregreat deal on a very nice rv. Mike, was our salesman, no pressure at all. He stayed after closing hours to accommodate us. We were given a total walk around of the unit, all systems were turned ( A/C, stove, refrigerator, power awning, fireplace, tv, etc.) on for us and was shown how to operate them. We were given a new battery and filled propane tanks. We got a very nice trailer at a great price. We were able to do the financing, trailer insurance and tags right there. We have no complaints about Classic. A 2020 Coachmen would have cost us at least $15,000 more for the same model. Mike offered to sell our old Class C motorhome for us too. We've been RV'ing since 1993. This is probably our 9th RV. We have owned pop-ups, trailers and a motorhome. We have been camping for almost 27 years now so we know quite a lot about them. We know good deals from bad and bad campers from good. Very pleased with our experience with Mike and Classic RV. JW.from Palmyra NJ.

Business was great to deal with when we purchased travel trailer in CASH. Due to Covid we…read moreunderstood that there would be a delay in getting our title paperwork. Temp tag is long expired and they were contacted several times. Today, I was finally told that it has been sitting there since September; when in fact the day we purchased they told us that they would send it to us. I also was told today that they wouldn't send. Then after me getting upset because we are over 2 hours away that they would send by usps. And they didn't care if we got it or not. Not to call them back. I asked if it could be sent by fed ex and was told no that would cost them $30. I gladly would have paid the $30 so we can finally get it titled and tags.

Legacy family business since 1972 now run by the son. Knowledgeable, and accommodating, Ken knew…read morejust how to fix the lift system on my 2007 Jayco pop-up 1206, did it fast too!

Great service from a knowledgeable RV mechanic. Bench tested a furnace I brought in. Latter checked…read moreit in place and was able to troubleshoot a second separate problem.

This dealership is now Optimum RV. We took our 2024 Columbus River Ranch in to have several things…read morefixed last month. They did not do most of the work we asked them to perform. However, they claimed to have done much of it and charged us for it. Our oven would not turn on. They claimed to fix that, but did not. Half of our outlets and two out of three air conditioners are not working on our generator. They claimed to fix that, but did not. Our tank sensors are not reading properly. They claimed to fix them, but did not. We asked them to fix the doors on some of the storage compartments, but they did not do anything with them. In addition, they took our power cord off the reel and did not give it back. They claim they don't have it. They did fix the control panel. They also fixed the steps and lubed a slide. All of this took two weeks while we had to stay in motels because our trailer is our home. It also got to the point where I expected to call several times to check on the status, because they usually didn't return phone calls. They were well aware of the fact we are full-time rvers.

My wife and I have been looking for months and origionally we thought we'd get a better deal at one…read moreof the big brand camping places. Family Camping is only moments from our home and yet we did't really bother to look at too many things there but we did look at a few. After being completely frustrated with the hard pitch at other dealers, we decided to stop in FCO.. We are so glad we did. We just purchased our new camper, we got a a better deal than we would have elsewhere and even more importanly FCO was (and continues to be) awesome to deal with. Questions, answers and lots of help. Bill is great and now I don't think I'd even consider dealing with anyone else. If you're looking, make sure you check them out