Cancel

    Open app

    Search

    MedVet Hilliard

    2.6 (95 reviews)
    Open Open 24 hours

    Services - MedVet Hilliard

    Emergency pet hospital

    Rehabilitation therapy

    MedVet Hilliard Photos

    Recommended Reviews - MedVet Hilliard

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Cat after life

    The team at MedVet hold the highest level of compassion , empathy and transparency. 8 days ago it was time for us to say goodbye to our kitty Thor. From the moment we walked in they made this horrible day as easy as it could be. They invited us into a room immediately, they told us to take as long as we need, offered the room for the entire day. The entire team explained every step from payment, procedure, and after life care. After our visit they were prompt to return our Thor back home. By partnering with their 3rd party, Thor was back to us the next day. This was the hardest decision we've ever had to make but MedVets care through the process helped more than they know. Thank you, MedVet. Keep doing what you do.

    This is the guinea pig they wanted to put down for no medical reason except for their reading of the x-ray, which turned out to be wrong.

    They told us our Guinea Pig was septic and dying after reading the one and only xray they took. They wanted us to put him down! Fast forward and he is completely fine. It was gas and they wanted us to put him down. They showed us the xray and went into all these details and then it took us telling them we wanted our pet to get him back. After staying up with him all night waiting for him to pass he perked up and started eating and drinking. Just think if we would have listened. I do not recommend med vet. They almost took our pet's life and just said they read the xray correctly and it fixed itself. Really. I would give negative stars for a review if I could.

    The day we adopted my sweet, formerly shy turned master cuddler and infinitely smart bunny.
    Emilly G.

    This will be long, I've waited a few weeks to organize my thoughts to post the most honest review I can. I took my rabbit here when he had bloat, as recommended by our local exotic vet. Exotic emergency care is very limited in Ohio, and MedVet Hilliard is our only option. We were treated very well by the front staff, the vet techs, and the vets. I appreciated how available each staff member made themselves to speak with us during a very heartbreaking time. I felt the vets overall knew what they were doing, although in hindsight, I do feel my rabbit received suboptimal care which was due in part to me not asking enough questions, and in part to lack of communication and clarity from MedVet staff. This is not my first experience with an exotic emergency vet. We are from SoCal, and have visited ACCESS Culver City multiple times. I'm an experienced rabbit owner. I know how the emergency visit should go, but in my emotional state, I let one important thing slip. When you take your pet in, you will always meet with a liaison who gives you a quote. This quote should ALWAYS be itemized so you know what you are paying for and can decline certain items. MedVet only gave me a quote of $2500-3500 and mentioned this would include X-rays, the stomach pumping, IV fluids, and pain/gut motility meds. I was not shown an itemized list. I did ask if this meant a night of care was $2500 on the low end and $3500 on the high end to which I was told "yes" by the liaison. My rabbit spent the night at MedVet. I left at 10pm (had been there since 5pm) and received 1 call from the vet overnight that my rabbit seemed to be doing better, was nibbling on food. I received no other updates, and chose not to call because there were other pets with emergencies coming in to be stabilized, I didn't want to interrupt care. I assumed I would get a call with changes or updates. In the morning, I arrived to MedVet and pulled in to the lot shortly after 0800 am, when I received a call from the vet. I was only then updated that my pet's kidney values were poor and pain medication had been withheld the entire night due to this. I should have been updated about this during the night, I was not. I entered the building and met with the vet. I was told by the vet that my rabbit was not doing well, needed to have his stomach pumped again, and would need an extensive stay. When I asked for quotes, I was not given paperwork, I was told everyone would understand if I chose euthanasia. I asked if the full $2500 I had prepaid the night before had been exhausted and was told "yes." I asked if each night would cost me $2500, I was told "likely" and offered to apply for a pet credit card to put the bill on. In LA, this care would have cost $800 a night (I called ACCESS and checked). I do not understand why, in Ohio, where the average income per Google is $27k-77k, exotic vet care costs over 3x what it costs in Los Angeles, where I made double my Ohio income. Vet care in Ohio- please stop overcharging. Back to MedVet. In the end, I chose to euthanize my rabbit, in part because he was in pain and in part because I could not keep up with care that would cost $2500 a night. It was a heartbreaking decision that I've come to regret because a few days later, I called MedVet asking for the itemized list of my rabbit's care. At that time, I was informed I had a REFUND of $1299. First off- why was I misled about the cost of care? I would have continued care for another night, and maybe my rabbit would have survived. Secondly, what would have happened to this "refund" if I had not called? I will stress again that I was treated with great kindness by all office staff. I will go to MedVet again because, well, that is the only exotic emergency option within 2 hours range around my city and I have one surviving rabbit. I will tell you I do not plan to adopt any more rabbits while I live in Ohio simply due to the exorbitant costs MedVet charges make it unfeasible to own a rabbit. To anyone who goes to MedVet- ask up front for an itemized breakdown of cost. Ask for a copy of it. Call often about your pet for updates, staff are probably too busy to call you, and the only way to ensure your pet is not suffering overnight is to call or stay at the clinic. This is not the worst vet clinic, it does have room for improvement and it is important for you to be a strong advocate for your pet and yourself. Get pet insurance if you can- it's hard to get for rabbits but since rabbits will need emergency vet care in their lives- worth it. I would not have written this review if I had been able to speak with a manager or received a response from the internal review I submitted to MedVet. *FYI- when they euthanize your pet, the meds will be slammed in fast. I looked away for a moment to play soothing music on my phone and missed looking into my let's eyes as he lost consciousness. I will always regret that.

    See all

    Photo of Janey G.
    54
    25
    25

    16 days ago

    Business owner information

    Photo of MedVet Team

    MedVet Team

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kelly T.
    0
    104
    129

    4 months ago

    Business owner information

    Photo of MedVet Team

    MedVet Team

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 days ago

    Business owner information

    Photo of MedVet Team

    MedVet Team

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Business owner information

    Photo of MedVet Team

    MedVet Team

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    9 months ago

    Business owner information

    Photo of MedVet Team

    MedVet Team

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of MedVet Team

    MedVet Team

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    3 months ago

    Business owner information

    Photo of MedVet Team

    MedVet Team

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of MedVet Team

    MedVet Team

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 2

    4 months ago

    Business owner information

    Photo of MedVet Team

    MedVet Team

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Business owner information

    Photo of MedVet Team

    MedVet Team

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Business owner information

    Photo of MedVet Team

    MedVet Team

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of MedVet Team

    MedVet Team

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Emilly G.
    329
    36
    3

    3 years ago

    Business owner information

    Photo of MedVet Team

    MedVet Team

    Helpful 4
    Thanks 2
    Love this 0
    Oh no 2

    2 years ago

    Business owner information

    Photo of MedVet Team

    MedVet Team

    Helpful 5
    Thanks 1
    Love this 2
    Oh no 0

    1 year ago

    Business owner information

    Photo of MedVet Team

    MedVet Team

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Emergency care when you need it quickly but if you have a choice get to MedVet Columbus

    Business owner information

    Photo of MedVet Team

    MedVet Team

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of MedVet Team

    MedVet Team

    Helpful 3
    Thanks 1
    Love this 1
    Oh no 1

    3 years ago

    Business owner information

    Photo of MedVet Team

    MedVet Team

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Leigh N.
    108
    32
    32

    5 years ago

    Business owner information

    Photo of MedVet Team

    MedVet Team

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of MedVet Team

    MedVet Team

    Helpful 3
    Thanks 1
    Love this 0
    Oh no 0

    6 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of MedVet Team

    MedVet Team

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of MedVet Team

    MedVet Team

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of MedVet Team

    MedVet Team

    Helpful 3
    Thanks 1
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of MedVet Team

    MedVet Team

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of MedVet Team

    MedVet Team

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Taco Q.
    271
    156
    39

    5 years ago

    Business owner information

    Photo of MedVet Team

    MedVet Team

    Helpful 5
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of MedVet Team

    MedVet Team

    Helpful 1
    Thanks 2
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of MedVet Team

    MedVet Team

    Helpful 7
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Business owner information

    Photo of MedVet Team

    MedVet Team

    Helpful 2
    Thanks 2
    Love this 0
    Oh no 1

    6 years ago

    Business owner information

    Photo of MedVet Team

    MedVet Team

    Helpful 13
    Thanks 0
    Love this 0
    Oh no 0
    Photo of A J.
    0
    2
    0

    4 years ago

    Business owner information

    Photo of MedVet Team

    MedVet Team

    Helpful 6
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of MedVet Team

    MedVet Team

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of MedVet Team

    MedVet Team

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of MedVet Team

    MedVet Team

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Business owner information

    Photo of MedVet Team

    MedVet Team

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of MedVet Team

    MedVet Team

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of MedVet Team

    MedVet Team

    Helpful 4
    Thanks 0
    Love this 4
    Oh no 0

    3 years ago

    Business owner information

    Photo of MedVet Team

    MedVet Team

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 0

    Page 1 of 3

    Ask the Community - MedVet Hilliard

    Review Highlights - MedVet Hilliard

    Again, everyone that we interacted with were informative & compassionate.

    Mentioned in 3 reviews

    Read more highlights

    VEG ER for Pets - VEG veterinarians in surgery

    VEG ER for Pets

    (36 reviews)

    No one wants to go to an emergency vet. But if you do, you want it to be an effective and…read moreefficient visit to help your pet as quickly as possible. Our black lab (Ollie), took some kitchen scissors out of the sink and chewed the handles while we were sleeping. We found the chewed scissors with no pieces of the handle to be found. We assumed he ingested them and decided to be safe and take him to an emergency vet. First, we took him to a closer, well known emergency vet in Hilliard. After an hour wait, we discovered they were not equipped to help. Seems like any emergency vet should be able to handle an accidental ingestion, but they couldn't and what they could do was at least another 90 minute wait. I should add that I understand that Ollie was not in immediate danger (yet) and his appearance and behavior were good enough to tolerate a long wait - but I just didn't like how unprepared they seemed for what I think should be a relatively routine incident. We left and intended to go to their larger location, but it was such a poor experience I wanted to find an alternative. We found the Dublin VEG and it was relatively close. I called ahead and talked to a pleasant staff member who gave me an idea of the types of things we would likely need and she indicated they could handle this sort of issue. We arrived received immediate attention. They quickly x-rayed the scissors to see if the handle material would show up clearly enough to make it effective and when it confirmed, they quickly got Ollie in and x-rayed. They were able to rule out any large pieces and it felt safe to proceed with induced vomiting. Several minutes later, the bits and pieces of the handles were out of Ollie, giving us a sigh of relief. I wish I could remember names, but the staff were all amazing. The care plan options were immediate - even in a somewhat tricky scenario given the material. The caring and demeanor of all of the staff put us at ease right away and we knew we made the right decision to come here. The open layout was immediately comforting to both us and our dog. I had noticed the comment on the website that said that this would be a different sort of experience, but I didn't really think about it. After experiencing this place, I don't think I could go back to the old way of being separated while your pet is taken into some back room. If I could give them ten stars, I would. I hope we don't need an emergency vet again, but if we do, we won't go anywhere else.

    It's never ideal to have to bring a pet for emergency care, but it helps when the people genuinely…read morecare about the pets, their people and each other. My experience at VEG was as good as a late night vet visit could be, and better than the experience at the regular vet, if I'm honest. Ginger was seen as soon as we walked in. The facility was very clean and I loved the open space concept. Everything was very transparent and I didn't feel like anything was being recommended or decided behind my back. The staff would check regularly on all the pets and demonstrated so much care. The staff presented me with various care options with no judgement or pressure to choose a treatment plan throughout the process. They even offered snacks and drinks while I waited. They weren't in any rush to make us leave, and even helped get Ginger back in my car as it was super icy outside. I will absolutely recommend VEG to anyone in need of an emergency vet.

    MedVet Columbus

    MedVet Columbus

    (205 reviews)

    Caring, care explained well and options provided whenever possible, clean, this office costs more…read moreto be open every day & night & deserves it. Have been there with various pets 5 times over many years & seen a few pet owners drowning in grief & fear. Medvets is for emergencies that most vets decline to see after most business hours these days of super high expectations thanks to TV & movies that most animals can be restored to health after deadly injuries or terminal illnesses, but that is often impossible. Used the one in Renner half a dozen times with various pets of my own & several found roadside that no one claimed. Care outstanding for emergencies your vet may not have capacity or equipment to handle 2p or 2 am.

    I'll be brief. I recently lost my beloved 6 year old cat at MedVet after his 4 day stay there…read more That loss was very difficult and painful enough, but the over $12,000.00 vet bill for his care and stay made his death much, much worse due to the sad simple fact that MedVet does not offer either any kind of a bereavement discount if your pet dies in their care or any kind of a discount to seniors living on a limited income. Those types of compassionate discounts are something that they very seriously need to think about offering. I think it would seriously help with their ratings (and their ratings could frankly use some help). I honestly do trust that they did everything possible to save my cats life and they all appeared very professional, very caring, compassionate and concerned. However, their billing policies shows very clearly that their final bottom line is that they are very much a "for-profit business" and you should have no illusions about that if you take your pet there for help. The first thing they ask about after getting your name and your pets name and why you are there, is your credit card information. One final thought......please carefully look over their other reviews here (I sincerely wish I had before I took my poor cat there) and then think about what you have read in these reviews a bit and then honestly ask yourself: "Why are so, so many of their reviews only one star?" T.S.

    MedVet Hilliard - vet - Updated June 2026

    Loading...
    Loading...
    Loading...