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    Mega City Auto Parts

    2.5 (2 reviews)
    Open 9:00 am - 3:00 pm

    Services - Mega City Auto Parts

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

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    4 years ago

    Great business made sure to have a happy customer and I sure was one. Car parts working nicely and company was easy to reach!

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    6 years ago

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    Safford Subaru Manassas

    Safford Subaru Manassas

    3.9
    (169 reviews)

    Update: I emailed my original finance guy, Ayham, this morning about what was going on, after not…read morehaving heard back from anyone else about it. Ayham responded near immediately and made sure to get my email to the right person. A short while later, Susan (I believe she's the bookkeeper) emailed me to let me know she'd be issuing a check for the difference, and putting it in the mail asap. I *should* have contacted Ayham first a few weeks ago, because he got this taken care for me VERY quickly. Patrick, a manager at Browns, called this afternoon to offer his apologies and let me know if I needed anything else to give him a call (and he did this while traveling, which shows great customer service!!). I'm not particularly happy I had to chase down my missing money myself, and I'm not happy about the amount of time it took, but, it was resolved today, and the people who made it happen (Ayham and Susan) are superstars for their quick response!! So, pro-tip - if you have an automatic payment on any trade-in, LET THE DEALERSHIP KNOW and CANCEL IT ASAP so you can avoid any headaches.

    I am writing a highly conflicted 3-star review because my experience was a tale of two entirely…read moredifferent dealerships. On one hand, the initial sales process with Habby and Kayla was excellent--professional, smooth, and pressure-free. I also really love the car. On the other hand, the finance department subsequently engaged in a deceptive product substitution that has resulted in a months-long administrative nightmare. During my financial signing, I was presented with a digital selection screen explicitly branded and marketed as the manufacturer's official Subaru Added Security (SAS) protection program. I agreed to purchase these official plans for a total of $4,103.00. However, without my knowledge or consent, the finance department switched the finalized paperwork to third-party contracts administered by Fidelity Warranty Services (JM&A Group). When I discovered the unauthorized switch, the Finance Director, Emmir Quiroga, explicitly admitted the discrepancy in writing on April 30th and agreed to void the third-party contracts and convert them to the authentic, backdated factory SAS plans. I signed and returned the cancellation documents that exact same day. It has taken over a month and a formal escalation to Subaru Customer Advocacy, the Virginia Department of Agriculture and Consumer Services (VDACS), and Better Business Bureau just to get a basic status update. It is ridiculous that a dealership requires corporate and state-level intervention just to honor a written agreement. I highly recommend the sales staff here, but look at your final finance paperwork with a magnifying glass before signing.

    Joyce Koons Honda

    Joyce Koons Honda

    3.4
    (368 reviews)

    I want to tell you about an experience my wife and I had at Joyce Koons Honda in Manassas. We were…read moreboth fortunate to find in this dealership three outstanding individuals who helped us find a great car. The individuals were - Medhat, Joon and Robert. When I reached out to speak with someone in sales I was connected to Medhat. Medhat took the call and was very professional in discussing our needs first on the phone then in the dealership. I have Parkinson's and find it difficult to deal with stress and pressure. Joon came over to us and introduced himself and told us he and Medhat would make the deal work, and it did. Medhat worked with Joon to put together a package that would work for us. We felt no pressure and had been given the time and space to make our decision. Once we selected the car and agreed upon the pricing we were introduced to Robert, the Finance guy. At this point usually we know that other dealerships pressure their customers into packages that may never be used. Robert listened to us and gave us what we needed for the car. We left the dealership with the right car, at the right price. We recommend anyone who desires a new or used car that you should visit Joyce Koons Honda in Manassas VA. Thank you guys and I am sure we will work with you again.

    I would not recommend this dealership. If you decide to purchase a vehicle here, review every…read moredocument and transaction carefully before signing. In my experience, there were multiple issues with the sales process that required close scrutiny and correction. Especially if you are a veteran, I was particularly disappointed by the lack of transparency and attention to customer service. Buyers should take the time to verify all fees and paperwork to ensure they are receiving what they are entitled to.

    Lindsay Volkswagen

    Lindsay Volkswagen

    3.3
    (18 reviews)

    We drive 3 1/2 hours to see a used Jeep Cherokee that was exactly what I wanted (we had been…read moresearching for months). We messaged last night to be sure they still had it and received an immediate response. We called this morning just to be sure. Our salesman, Raj was fantastic. Not only did he pull it up front ready and waiting, he took a video and sent it to us as we're were getting on the road (proof of life - lol). No bait and switch here! Raj and the sales Manager Haben worked hand in hand to help us and sped the process up. In fact everyone we encountered at the dealership was super friendly and helpful. We got a great deal from a fantastic dealership - nothing slimy feeling like other dealers. The building is really cool - lots of vintage VW artwork and vehicles! And be sure to check out that awesome coffee machine! lol

    I realize businesses need to make money but the experience I recently had at this dealership…read moreprobably is the best example of where not to take your vehicle to Ave it worked on. Our daughter's 2017 Golf had an a/c blower motor fail and when I asked for an estimate they said it would be almost 1300 dollars to replace it. Now that was after their 180$ diagnostic charge so closer to 1500. I was actually considering this when I decided to check out YouTube and see how complex it might be to swap the part out. Imagine my surprise when I saw the this was at most a 5 minute job. Two quick release fasteners to remove the foam cover, one wire plug to disconnect and then push a tab while turning the whole assembly and it literally just drops out. After seeing that I ordered a brand new part for 80$ on Amazon and swapped it out myself in maybe 5 minutes. I've owned probably 20 cars in my life and I can't think of a better example of trying to rip a customer off. To say I will not be returning is an understatement. I thought I should mention the service rep was friendly but the fact they were in the process of trying to basically steal from me makes think, hmm, not so nice. I almost forgot the safety inspection they did. Technician stated air filter needed to be replaced when in fact I'd just replaced it. There was literally no trash or dirt in the filter. They also wanted about 100$ to replace this 15$ part that required removing maybe 6 screws and no more than three minutes.

    Safford Kia Manassas

    Safford Kia Manassas

    3.1
    (106 reviews)

    What a pleasant purchasing experience! I decided to give them a shot as they are near my house…read more Idris was phenomenal! He provided a high level of customer service and is so knowledgeable. From beginning to end he really patiently guided me through the process. The entire process was smooth and easy with not much back and forth. Ayham is a finance whiz with such a friendly and straightforward approach. Everything was transparent and hassle-free. I really cannot have expected much more. Not to mention I love my new car!! I highly recommend them!!

    Never again. After a long negotiation, I was lied to about clear deal-breakers I mentioned up…read morefront--told no recalls, in fact there were multiple recalls discovered immediately after purchase, one of which they handled directly and the other they did not even bother to resolve before selling with a lie. When I returned the vehicle for the outstanding recall, I was denied a shuttle/loaner because I live outside their "seven mile perimeter" and was told I could be left waiting for hours, leaving me to inconvenience someone else to accommodate the need for transportation. The finance rep also twisted the numbers and tried to push costly "warranties," which I cancelled only after crunching the real figures-note the financial "supervisor" failed to return multiple calls as well. Pleasant sales talk doesn't mean honest business--buyer beware. I won't be going back or recommending them.

    Mega City Auto Parts - autopartssupplies - Updated June 2026

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