Janine W.

Went back to Mega Nails after being gone since before covid. I am so happy I did! Lana did my pink and white acrylic set. She took off the old nasty acrylic that was there and gave me beautiful hands again. She was very gentle and meticulous about making sure they were exactly what I wanted. Lana is now my nail lady!! Thank you thank you thank you!!

Jo A.

Mega Disappointed!! I chose to try out this nail salon yesterday for the first time because it had a lot of good reviews and it was a relatively short drive from me. I was hoping to find a new place to receive a pedicure and a SNS manicure, but sadly I just found a place that doesn't value their customers. To sum up my review, the following is a list of pros and cons of my first (and last) experience at Mega Nails on Holcomb Bridge: Pros- I was a walk-in & they were able to fit me in on Labor Day (props for availability on a holiday), it appeared to be clean, & they have a wide selection of colors, Emily did correct my pedicure w/a new polish today when I returned to Mega Nails. (2 stars for these pros, 1 of which is bc Emily fixed my toes). Cons- As a walk-in, my pedicure was rushed & careless (definitely showed in the end result, poor polish job w/bubbles & holes) if there wasn't time to give me a pedi & mani then it should've been said, I spent 2.5 hrs there & my SNS manicure was terrible, both in service & appearance, (No type of hand/arm massage, 6 fingers bleeding by the end, messy w/no clean off of hands/arms, misshaped, square nails when I asked for rounded & large noticeable gaps no natural look whatsoever, and even worse than all of that is the male owner lacked interest in correcting this situation. Emily tried her best to fix my nails, but my fingers were too scraped/sore from yesterday that she couldn't do much, & although they looked better than before they're still not good. The other owner cut me off trying to explain my concerns, his attempt at a resolution was to offer me a 20% discount off of my next service, he chose not to refund, discount or even offer that 20% off for THIS poor experience...that's some pretty poor customer appreciation and overall just not good business! I returned to them today to at least give the chance to do the right thing, I guess they would've if they really appreciated customers. See pics & decide if it's worth 4.5 hrs at the salon & $71! There definitely will not be a next time for me! * In response to the owner reply- I'm not going to go back-and-forth about it, I get that you'll try to save face, but what you said is not accurate- I had my pedicure first and had my colors picked out before the pedicure and never changed the color. I said the pedicure was rushed and careless, the manicure was just sloppy and careless- more time was taken but not because of attention to detail or standard of service. I stated in the pros that my pedicure was corrected with new color. There was an attempt to improve my fingernails as much as could be, but being better doesn't mean they're good. I understand if you have a no refund policy, however offering a future discount and not a discount on this dissatisfactory experience (even after I asked) shows customer satisfaction is not the priority. I don't believe you're deliberately driving me away, but your business principles have.

My daughter and I had a girls day at Mega Nails yesterday. I've been going here for a while now and I absolutely love Dyana and the team (Nancy, Rose, and Tony among others). They are always friendly, great service, my nails lasts and they treat me like family! So anytime you're in the area check them out!

The photos should speak for themselves. The owner tried to say only one nail was cut too short ! try all 10! I know this was not done on purpose but it's h my it hurts !

Very clean, beautiful salon! They always do a great job! Emily and Randy are my favs! They have the ability to style all the latest trends too! Like my matte black nails!

Lydia M.

Ivy and Nancy attended to me was very professional and understanding to all the other bad experiences I have dealt with during COVID-19. I have found my new spa to take care of my needs. Also Emily and Nikki attending to my granddaughter for her Gender reveal. Thumbs up111

What a joke. Super disappointed. Went in for a gel mani/pedi, but how the pedicure and manicure were going I was not about to pay an extra $15 each for a poor service. I told the lady (Ha) doing my pedicure that I had ingrowns and she said something and then didn't take them out. I asked about the free callous treatment they had advertised outside for early bird and she said "oh I'll ask" then never asked. All in all she did an ok job, but I'm prone to ingrowns so finding someone to take them out is super important to me. Massage is important as well, it was just ok. The girl doing my manicure, (Dee or Destiny) didn't have me soak my nails like every other time I've gotten a manicure before. Then clipped them, filed them and then waited for me to be done with my pedicure to do my "gel" manicure. I then told the owner I didn't want gel, just wanted regular mani/pedi. Mind you, the manicurist hadn't wet them, oiled the cuticle, NOTHING and that's why I changed my mind from gel to regular. Then Dee came back to my chair to do the manicure, meanwhile calling to set up a doctors appointment for herself as she's putting clear polish on my nails. SUPER unprofessional. Started painting and spilt polish on my finger, which is fine, it happens, but then went to go get a napkin and acetone to clean it off, along with cleaning off other polish on my skin... with a napkin. Usually it's done with a brush and acetone, thought that was super weird because it didn't come off around my nails anyway? As I'm sitting waiting for my nails to dry the owner comes over and asks how everything is and I said to be honest, not great. The owner tried to make an excuse saying they thought I was getting a gel manicure that's why my nails look bad, but why would that matter at all? You still soak your nails, get oil on cuticle and get a massage with regular and gel. And I received none of that. The massage especially, is the most disappointing part because that's what makes going to get a mani/pedi enjoyable. I waited to see if she'd do it after she got done painting my nails, but just got her stuff and went on to the next customer. I'm glad the owner did the right thing and didn't charge me for the poor manicure job, but my pedicure was still $28 for the bare minimum. I wouldn't waste your time coming here. I definitely won't be back.

Sam M.

Unfortunately, I waited until after my vacation to see the progress of how the nails would hold up. We will start with the cons: 1) I got my nails done Nov 5th. It is Nov 27th and two of my nails have completely broken off. 2) My nails were filed too thin. I can tell they didn't use the SNS products I am accustomed to at other locations before my nail barely grew and they only got weaker, not stronger. I was on the fence about doing SNS to begin with and was reassured by the manager that it was a healthy option. It is only healthy if the person doing your nails doesn't buff your actual nail to death. No fault of the owner but the technician. 3)It didn't look natural. Too much powder product (feel like it was a gel powder and not actually sns materials). Again, I been getting my nails done enough to know what is and isn't SNS and how my nails would behave with the material. 4)Too long of a service. Being there it took them 2.5 hours to do hands and feet. It just felt long to me compared to other place who do it in 1.5 hours. Now for Pros: 1) All clean materials were used. The basin was covered in plastic, they use new nail supplies and the place is kept clean 2) The pedicure was great. I will vouch to go to them for pedicures at this time. 3) They ask you questions. They want to know what it is you want and how you want it. 4) They allow for walk ins which was convenient to me. 5) The staff was nice for the most part. All in all would I try it again? Maybe.... not this go ahead for sns but other services like eyebrows and pedicures yes.