This store has the rudest front desk clerk. I had thought I clipped the coupons for Some things I…read morepurchased. After checking out I realized there were a couple that did not come up. Went to the service desk and Kayla was there. I explained it was my fault and apologized. She grabbed my receipt, seemed annoyed by my mistake. Kept apologizing, trying to explain I just had surgery and this was my first trip out. She didn't say a word. It was like I was a bother to shop in the store. I am a senior citizen and sometimes have problems with the app. She did credit me, but still saying nothing to me. Just looked at me like I was the worst person in the world. Not going back to that store, may never go back to jewel.

Check out. I went to a cash register that had a bagger and when it was my turn to check out, the…read morebagger moved to the next register. I said to myself that it seems like I'm bagging again. The cashier did bag a few bags and I loaded them to my cart then stopped. The bagger that moved, I saw him standing doing nothing. My cashier ignored the remaining items so I finished and told him I should get a discount for bagging my food. He said he didn't have a bagger then started looking at a cellphone. I went to the service desk and made my dissatisfaction known. This cashier set me off as I have bagged my own groceries many times in the past with no issue.

Again, I don't usually put reviews up for the grocery stores that I regularly frequent however, I…read morehave to say that I absolutely love this location. It is always well stocked and very neat. I happen to come in here a couple times as well as use the pick up function in the parking lot several times. And every time I come for pick up whoever that staff member is always been different is always in the best mood and has the best attitude. I love Kroger. I love this location and I hope they stay here for a long time.

I find Mariano's to BEST FRESH selection organic vegetables....meat department is awesome too & thr…read morebutchers are friendly & helpful.... Like to give a SHOUT OUT to BOBBY the gentleman who brings in empty carts from the parking lot. I had left my cell phone in the cart as used while shopping with digital coupons Loaded my vehicle & left. Home discovered no cell... Went back & service desk had my cell because Bobby kind enough to handle in to service desk !!!! I offered Bobby a tip / finders fee but lady at service desk no tips unless manager approves. I left the tip with with hopes manager will approve.

Like everyone else, I waited quite a while for this store to open - hoping that it would bring more…read morechoices in the area (there's actually a lot of grocery options nearby, but the items carried are quite similar). While the opening of this store did bring something different, I'm not sure it was exactly the different that I was hoping for. The big draw of Amazon Fresh is probably in its tech. There's Alexa throughout the store to give you guidance and nice digital signage throughout. This does give the store a more modern feel, though having been to other Amazon Fresh locations, I was hoping that it would feel a bit more futuristic now. However in this regard, Amazon Fresh just feels very similar to whole foods with a bit lower prices and different brand options. In terms of the cart, this is where I wish that it were improved a bit. I'm not sure that the scanning is really significantly better than what they've had in the last few years, which for me makes this process not a smooth and effortless as it could be with even better technology. The initial setup is also still a bit confusing for newcomers who may find the pairing process with the cart a little confusing without someone to point out where to find the links on the interface. Similarly, without a little guidance on the self-checkout process, it can be a bit confusing as well. The food selection here is pretty standard for an Amazon Fresh, which isn't too different from what you'd expect to find at Jewel. There are different pricing levels available, with a lot of the most competitive items being store brand with Prime pricing. Overall selection seems to be quite good in the dry goods and frozen items -- I was a bit disappointed in some of the fresh items as I was hoping for more in-house items in the bakery and a bit larger selection of ready-to-eat items. While they don't have a bad selection, many local grocery stores have a substantial number of cakes, breads, meats, entrees, etc. available to easily pickup and very competitive prices. This alone may keep me from visiting more often as having a variety of these convenient entrees is important for my busy work schedule and fresh bakery items / cakes is important for my busy social schedule. Overall, interesting new option in the area for groceries. While not bad, it doesn't meet my needs as good as I'd hoped at the time of this writing - however the overall store cleanliness, generally competitive prices, and use of newer technologies is something that's still not common at other grocery stores yet.

Ok, so let's get things straight. This is the grand opening. Things are going to be a bit jank. I'm…read morenot deducting points for computer issues or issues with the ambience. Though they are noted. On entry staff greet visitors. I assume this will be normal ongoing activity at least while the store is newer and people are still integrating DashCarts into their lifestyle. Inside of the store is ample space to move even with a high throughput of customers. THROUGHPUT is important here. The store is BUSY but the customer flow is fast and people are quick moving inside. The noise level is above average, Yo Amazon, will ya turn down the ambient music? People are trying to think in here! I can't hear myself think let alone run a register with these noise levels! The self checkout systems are decent though the hardware needs serious work. Touch screens take way too much force to activate. Scan guns don't pick up in store codes easily not for clients nor associates. It doesn't matter who is running the register. These screens and guns need to be calibrated, full stop! Thank goodness the staff here are astonishingly polite and helpful. A staff agent followed us through the entire self checkout and took note of problems with the checkout system. Hopefully these issues will be worked on. Sushi was good and fresh. I'll definitely return for groceries here as long as prices stay competitive and for the love of god. Fix those self checkouts and the scanner guns in general. The whole stores scanners suuuuck

I initially wanted to go here for the fruits. I was hoping that they would have more exotic fruits…read more This place has such a wide selections of bakery items. This place even has a huge assortment of items ranging from regular fruits, pizzas, bake goods, can goods etc.

Best Grocery Store Ever. KICKS whole Foods and Tradwr Joe's Arses. Service could be better but the…read moreplace is so cute clean and quality stock... I'm ditching Costco

As far as Jewels go, this one is better than most. It is large and clean and always has what I go…read morein looking for. Like all other Jewels, they are convenient yet very overpriced. If I can get something at a different, less expensive grocer, I usually choose something other than Jewel. The fact is, the store stocks so many grocery items I can't completely avoid it. Also, their produce is usually outstanding. Their deli counter is well stocked, and most stores, including this one, have a sushi chef on staff. While the sushi isn't as good as you would find at a decent sushi bar, it isn't all that bad. You can find what you want but be prepared for sticker shock when you check out.

Love this location for its proximity to my residence! It is a more exclusive location for people in…read moremore dignified suburban environments with multiple streams of income. The EBT and snap options are not always available for those relying on those lower income type situations so please shop elsewhere if you are a part of that financially inferior demographic.

Jewel stores are all over the Chicagoland area. You can find one in almost every town and city…read more This one, in north Arlington Heights is better than most. It's clean and well stocked. Like other Jewels, their produce is very good. Although the selection of varied produce items isn't great, they stock the basics of what you need. If you want a wider variety of fresh produce, you should go to Valli Produce. This store is well laid out making things pretty easy to find. I like their deli counter for their selection of Dietz and Watson cold cuts and their salad selection is large. I don't buy from their bakery often, but have been happy with the quality of baked goods when I have. I have not tried the meat/fish counter at this location so can't speak to that. Like all other Jewels, my big complaint is about their high prices. You can go to Aldi and walk out with similar items for a fraction of what you pay at Jewel. But, for a wide selection, in the Chicagoland area, Jewel can't be beaten.

I have shopped at Jewel for many years, I usually go to the one closer to me by Dundee and Hicks…read more Lately I have been in the area and have gone to this Jewel, it's always fully stocked, rarely out of sale items, and the staff is extremely pleasant and friendly. I will make this my new Jewel even if it is further away. Today while I was checking out, it was busy and the checkout clerk Zach noticed that the bag of avocados was a little light and it looked lite it might have been opened, I was so surprised that he would notice and take the time to make sure I was getting the right amount. Wonderful job Zach, and thank you

I want to give a shout out to Andrea and Chris (I wish I had last names!)…read more You know what it's like when life gets so stressful that you are struggling to find a reason to make it through the day, and then you discover a sweet treat in the international candy aisle of your local Tony's that is like nothing else you've ever eaten, and it becomes your nightly reward for making it through another day? No? Just me? Well, then humor me. I found that treat (and I'm not identifying it because I don't want my store to run out!!) and I stopped in my Tony's Monday morning to get my week's worth, and despite the fact that I hadn't seen the supply dwindle at all in the months I've been eating these treats (so I just assumed I was the only one who bought them,) AND they had literally boxes full of product every time I came to Tony's, my heart SUNK when I saw the empty shelf. Sometimes when life rains, it pours, and life has been pouring on me, and seeing that one of the few things I had to look forward to was gone, broke the camel's back. I headed toward customer service, and saw a woman standing in front of customer service (she may have been supervising the self checkout) and I approached her on the verge of tears and explained that they were out of the only thing that brought me joy, and she said "well then, we will find it." That was Angela. Thank you, Angela!!! Truly, an angel! I was expecting judgment, not kindness. I was hoping they had just moved the candy to a different display or something but Angela looked into it and they were completely out (and when I'd been in less than a week earlier, there was still a LOT of product that was about a year away from expiration, so I guess I'm NOT the only one who finds this item irresistible!) So Angela recruited a very kind gentleman named Chris who got my information, placed an order with the vendor, and barely 24 hours later I got a text from Chris that the product was at the store waiting for me. My experience with "customer service" on a whole lately has been that no one seems to care anymore. Or that people do the absolute minimum that they can get away with. I cannot remember the last time I had a company truly care if I was happy with my shopping experience. Angela could have just told me to "go look for the product at other Tony's stores" or online ... but instead she made sure the item would be available at my preferred store. Chris could have just told me "they'll be in some time next week, come in and look" .... but instead, he texted me to let me know when they arrived, and because I couldn't make it into the store that day, he made sure to set side the quantity I need. Again, these are all such small things in the grand scheme of life, but Joy and kindness are so important and so hard to come by these days. Because of the kindness of Andrea and Chris, I'm able to find little bits of joy at the end of the day, as I work my way through this difficult chapter in my life.

I have to give the deli 10 stars. My mother-in-law passed away last month, and I needed two deli…read moretrays the same day (large extended Italian family stopping in and out the whole weekend leading up to the funeral.) They were able to create them. I would never usually ask for special treatment or a short order, and when I did, they delivered. I cannot thank them enough for easing the burden on such a hard weekend. I have shopped there since the Prospect Heights store opened. I love the selection, the workers, and the deals. A good store run by good people.

Been coming here for a couple of years for their Tuesday/Thursday taco specials. Sadly the price…read morehad gone up so much that the deal isn't as good as it used to be. Still decent, but not really special in regards to price compared to just going to a regular restaurant with a taco Tuesday special. The tacos are always pretty good, and the staff always nice. Sadly this last time when we got some chorizo tacos, the chorizo was super dry, but the steak and carnitas was still just as good as usual.

It's been a while since I wrote my last review of El Barrio, so it's time. We often go to El Barrio…read moreto get fresh fruits and vegetables. They also have a very good meat counter that is reasonably priced. We mainly go there for their Taqueria. On Tuesdays and Thursdays they have a taco special. And, while the price has gone up with inflation and higher grocery prices, their special is still a bargain - three tacos and a drink for $6.99. They offer counter service (right next to the meat department), and have about 15 tables (a best guess). Their portions are enormous, so go hungry. This time, we went on a Wednesday, so there was no special... Still, the prices are reasonable. My partner had a couple of tacos (Al Pastor and Carne Asada), and I had the Carnitas dinner. They were out of rice, which was fine - I prefer double beans anyway. The dinner comes with rice and beans (or one double), about a pound of meat, and three hot tortillas served in foil. Neither of us were able to finish our meals and ended up taking a lot home. We did get some meat from their counter while there, along with fresh vegetables for a big salad.

This a very well run and clean store, and shopping here is always fun!…read morePrices are better than Jewel and we do almost all of our shopping here. We find the staff to be very efficient and hard working. They really go above and beyond at this location. Even when the store is packed (and it often can be) you are checked out very quickly. We are fortunate to have such a community asset in our midst!

Best grocery store. Very good service…read more Affordable food prices. Strategically located in the middle of everything.