The process is incredibly frustrating and poorly communicated. You drop off your car thinking they…read moreare about to begin, but that's not actually what happens. After 5 days of your car sitting... They submit an initial estimate to your insurance, then wait for approval. After that, they finally bring your car in and start tearing it down -- in my case, about a week after I had already dropped it off. Even more frustrating, they still didn't have a clear or final estimate after all that time. So your car just sits there while you're left in the dark about what's actually happening, what it's going to cost, or how long it will take. There is a serious lack of transparency and communication throughout the entire process. If you value your time and want clear expectations, I would strongly recommend going somewhere else.

Scott and Lacy at this location helped me so much. I had two vehicles come to this location and…read morethey did outstanding work with both of them. I also have custom paint vehicles nearly every time and they get my paint perfect every single time I would trust them with seriously anything these guys can handle some pretty intricate vehicles. They are BMW and Porsche certified and I am a perfect example of that. thank you so much Scott and Lacy for always being so kind and having a smile on your face, you guys were so quick to get back to me with my questions and you got my damn thing out in less than a week!!! Yourself I don't know what does I would give a 10 star experience to both times I showed up for work to be done.

This link of the Discount Tire chain has the best service that I found. I've been in a long time…read moreDiscount Tire Customer, in multiple locations across Utah and Colorado . This Orem location is prompt and when they say it's gonna be an hour - they are spot on. Their service is wonderful. They explain everything thoroughly. Not sure what else you could wish for in a tire repair place. Although they don't offer the exact same tires as Costco - I have compared prices and find that discount tire holds their own as far as value in pricing. They also can get tires in same day everyday. Costco is more of an assembly line. Discount Tire seems to care about the individual and loves to explain what's going on with your tires They pretty much have a customer for life in me.... Well done discount tire!!

Good prices on tires. Free tire air checks for everyone is a welcome feature. Don't know if the…read moreadd-on warranties are worth the price.

Good pricing and quick service. However if you have a dash cam make sure to take it off before and…read moreput it back on yourself after. They thrashed the adhesive on mine trying to take it off and put it back on. It no longer stays on the windshield and falls off frequently. I reached out to them and they said there was nothing they can do. We had to scrape black gunk adhesive off the new windshield and purchase additional materials to fix it. If they can't offer any solution to a problem they caused I would rather they not even try to put the dash cam back up.

Initially nice and charismatic people, but poor business ethics, quality and customer service…read more My rear car door window was shattered by a small pebble from a lawnmower and I got it fixed and replaced at this company. After the installment they informed me that leftover glass would be in the door but would not affect the new window. A short time later I used the window for the first time, rolled it down, and it became stuck. For several days it would not budge, we even tried manually lifting it, to no avail. They had also left broken glass on the inside of my car. I brought it back into the shop and asked them to take a look at it, because it had worked perfectly beforehand. This is where my one star review comes from, because as soon as I brought it back in the employees turned hostile and unprofessional. They informed me that it was not their problem that the window was not working, but ultimately agreed to take a look at it. A few days later I received my car back and it was working, they claimed that it was working when I dropped it off, which it was not and I had attempted to use it again in their parking lot minutes before dropping it off, it didn't work. While the window now worked broken glass in the bottom was now scratching the pane as it moved. Upon asking them to fix the glass scratching the new pane they had installed they told me if the glass got scratched it wasn't their problem, they said I paid only for the pane of glass and for it to go into the car... not that it would work properly when there. After bringing up my warranty I was told about when picking my car up they aggressively and rudely said that it only applies to windshields. Which they neither told me when they gave it to me nor does it say on their website under "warranty". I was also told that this is a regular issue their customers run into, and they know that leaving glass in can damage the window regulator and scratch the glass, but that it is not their problem. The glass pane costs about $75 so for a $300 service I expect the expect the product to work as intended, not to be given back to me with high probability of failure that they both know about and are unwilling to fix. Ultimately unprofessional work with misleading claims. I am willing to change this review if the desired help is received but until then I advise not going to this company for work on car door windows, as they know their service is faulty and leads to long term problems for customers.

Great little car wash. 8th South car wash offers a drive through touchless wash. Perfect for my car…read morethat has tons of sensors. I don't want a bunch of brushes spinning and brushing on it. I have the monthly pass and go through a couple times a week. They also offer tons of rags so you can dry your car off. Besides the automatic car wash, it has standard car washes with the wands where you put in tokens and race to clean your car. They also have a dog wash. Go figure...

Wonderful service. All the sap was removed in one trip through this powerhouse wash !…read more The BEST

These mechanics are top notch work wise and personall. they are that they text you every step of…read morethe way, everything that you've talked about, everything they've done, receipts, their parts. cost. Very professional!

I got the information I needed with the least amount of money spent. They were great.read more

We are so SO SOOOO grateful for this Automotive Repair Shop!!…read more Our previous mechanics weren't being honest with us and messed up some parts of our car so that they could charge us more for services and repairs! But it was also a blessing in disguise... because if it wasn't because of the dishonesty of the other mechanic shop.. we would've never came to C Jae's!! And they're sooo honest here!!! great people and amazing services!!! They helped us fixed the actual problem, fixed some more minor issues for free AND they have life time warranty for the major fixes that they did for us!! They found the root cause of our problems and saved us so much more money!! SERIOUSLY!! I couldn't recommend them more!!!! If you're looking for someone honest, reliable, and great at what they do. This is it! No need to go any where else!!!

Took my car in back in July. It needed an AC recharge. The lady at the front was kind, and quoted…read moreme a 1.5-2 hours for it to be done. After coming back to the shop 3 hours later to pick it up, my car was not at the shop. Turns out they took the car to another shop in town who had the correct machines to get the job done. It would have been nice to know that ahead of time instead of seeing my car driven in to the shop from a different shop. Fast forward to now, my AC went out again several weeks ago and I'll need to take it in once more to inspect what is happening. While this service was cheaper then competitors I feel it may have been worth it in the long run to take it somewhere else because I'll end up paying more to get it done again anyway at this point.

So I would say that I was super impressed with lube doc. I was in a time crunch and needed my oil…read morechanged a few weeks ago. I called around to a few different places and they all were going to take a while. My last place to stop by was lube doc. They were super busy but promised they'd get my car done in a timely manner. Guess what? They were super friendly and got the job done quickly. Very impressed. I will definitely be back going forward for oil changes.

Hmmmmm... I'm not sure it's legal but this place charges an extra $10 for the registration sticker…read more(on top of the registration and emissions test). And their emissions testing price is the highest around. If they're going to nickel & dime their customers, they've lost my business over a measly $10.