I usually DREAD getting my oil changed, and used to go to jiffy lube, but I was SOOO impressed with valvoline! It was the cheapest oil change I've ever had, soo quick, you get to stay in your car, they involve you in the process so you know what's happening, and the employees were so sweet! Never going back to jiffy lube haha read more

I brought my 2022 rav4 here to get an oil change and tire rotation before a road trip. This is the first time ( much to my chagrin) I ventured away from the car dealership service center. This is a drive up, stay in your car service. That is fine EXCEPT when it is a heat wave and it takes 45 minutes total for service. I almost got heat stroke. I went on my lunch break and I did not have water in my car, I honestly did not expect to be there that long. On aforementioned road trip, I discovered that the splash guard was not put back on correctly and I had a piece of plastic dragging on the freeway for hundreds of miles. I thought that I'd save time and money going to this business but I regret not going to the dealership. I would have had water in an air conditioned place and they would have put the splash guard back on the car correctly. Not a happy customer. read more

They are an awesome team. Everyone seemed very knowledgeable and very helpful. They were very speedy and I will definitely be coming to them in the future. Brianna, Sheldon, and Grace were all stars even helped me get a coupon. read more

Jake and the crew did a great job. Fast, communicate well, double check their steps, and willing to help however possible. I got a full synthetic full service change with an air filter. read more

I had to return 4 times for my most recent emissions. visit 1: we're closed. (half hour till close time and no cars in bay) visit 2: open. "but sorry our technician isn't here" visit 3: waited. served. Finally: . "our emissions equipment crashed. please come back later" visit 4: waited. served. "um. still not working. you need to go drive your car 1,000 miles to reset your car (?) after that I went to another location swearing I'd never return. polite staff but frustrating experience read more

5 plus stars! In and out in a little more than 10 minutes. Workers were very pleasant and helpful. Impressive!

Wow! I am blown away with how AMAZING of an experience I had at Valvoline!! It was my first time going and I will be coming back every-time! They are so kind and didn't make me feel dumb (I'm a 20 something year old girl who knows nothing about my car). They were quick and efficient and I just can't say enough good things! read more

Trustin and team did awesome! Super kind and helpful! Trustin did an outstanding job, and amazing customer service!

I always come to Valvoline for my oil changes and services. I love how you just pull into the garage and you can sit in your car the whole time and it's always so quick. The longest I've ever had to wait was 15-20, but once you are in the garage it's fast. They also always have a Groupon you can use which is so nice. Highly recommend this place. read more

Used this location while on holiday travel. I really appreciated that they knew how many people were in line. They came out to triage those in line and made some lane switches. It may not always seem fair, but people ended up getting through in the exact same order they entered the line. Once in the bay. They were efficient and effective. read more

Valvoline Instant Oil Change - Oil Change Stations Near Me - Orem, Utah

The guys here were awesome. I came in before closing and they treated me like I was the first customer of their day. They gave me great advice, great car service and even had a coupon for another place. They seem like they enjoyed their work and I would recommend them to anyone. read more

Great Service!! Pull up 10 mins before they closed and the team were welcoming and had great communication.

The crew at the Valovine Oil change facility are top notch! Knowledgeable, professional, skillful, quick and super polite. I've been going to them for years and I will continue to do so! read more

Shout out to Valvoline in Orem I got my oil changed & am currently waiting for my air filter to be delivered. One of the employees went to Maverick to get a soda & he bought me a rootbeer I love how great these guys are! So friendly and efficient & knowledgeable read more

Honestly, I couldn't recommend this shop enough. All staff worked quickly and efficiently. My main attendant, Toby, was especially thoughtful, intentional, and more than pleasant. He really made my experience here incredible. However, I want to give a special shout-out to the two women assisting Toby at the time. One with a light brown bun and the other with dark hair in two buns with the dyed hair underneath. They were so informed and helpful. If you need an oil change, skip jiffy lube and head here instead! read more

I will never go anywhere else! The most friendly staff, quick service, and I trust them completely- which is not to be taken for granted in this industry!! Make sure you come close to open or close to closing time for little to no wait. read more

The staff was so friendly and helpful! I didn't even have to get out of my car. The oil change took around 20 minutes and it wasn't a very long wait to get started! Highly recommend! read more

Easy. Fast. Workers were very kind! Definitely coming back

Love Valvoline. I always receive great service and they're never pushy with sales for additional services. Valvoline has become my go-to for oil changes. I encourage you to try them at least once and experience for yourself read more

Valvoline Instant Oil Change - Oil Change Stations Near Me - Orem, Utah

Love this company and this location specifically. They didn't try to rip me off for being a female. They went through everything they were doing, and were so fast and efficient. read more

Always a great service! Love that you stay in your car and how quick they are! This location the techs were very personable!

I don't know why they called instant oil change I waited for 1 hour and still not getting service i had to leave Thank you for waisting my time read more

i've taken every vehicle of mine to this location for the last 20 years for oil changes and emissions. I took my vehicle in for emissions and they could not do the test because they have faulty equipment but still they would not give me a refund. Jiffy Lube did it with no issue. Will Not go back I see the owner's response. If they really want to resolve this issue then look up my number in your system and call me! Ive wasted 3 Saturdays at your shop on this issue, I'm done read more

I was super stoked to see that Valvoline was open on a hot Saturday morning and worked on AC. My AC hadn't been functioning for a bit so I took it in. The staff made sure I was informed of their policy, which they charge $120 to run a test to see if the refrigerant is low, if it's engaging, etc, and then replace the refrigerant if it's out. My AC wasn't engaging but they tried replacing the refrigerant and it worked perfectly after that. Super grateful to have AC again in these months. read more

I have been coming to this location for multiple oil changes. Usually everything is smooth, service is usually great and the staff is friendly and helpful. The last time I got my oil change it was great, the wait wasn't too long and the staff was awesome as usual. While I was getting the service done I could tell the employee that totals the transaction and checks you out was kind of new. At some point he was filling up the air in my tires and he took off my drivers side hub cap for some reason. He realized he didn't need to do that and put it back on, I didn't think much of it until I left. Along with getting my oil change I got my cabin filter swapped out as well. So, when everything was complete I was on my way out of the garage and the associate that was guiding me out was telling me to have a good day. While he was telling me that the hubcap came off. He was kind of flustered and in a rush tried to pop it back on. I trusted that he put it on right and I went about my day. Later on when I got home I realized at some point while I was driving around that the hubcap was missing. It mostly flew off while I was making a turn. I was frustrated because I just bought that set and now I had to spend another $50 or so to get a new set because they don't sell them individually. Overall, I was kind of upset about the situation but it wasn't that big of a deal. What really frustrated me is the fact management hasn't dealt with the situation properly. The first time I called I got a hold of the manger Micheal I explained the situation and he was very understanding and assured me I would be compensated. All I had to do was bring in my receipt for the new set and he said I would get paid back. I took time out of my Monday morning to go drop off the receipt, they photo copied it and I went on with my day. Weeks went by and I never heard back from them. I called back and talked to Micheal again. I heard in his voice that he forgot about the situation and assured me that he would speak with the regional manager to get it resolved. Weeks passed again and I heard nothing. Now I'm to the point where I'm tired of calling and I'm just going to spread the word about this ridiculous situation. I'm short of filing a small claims court settlement just out of spite for making me jump through all these hurdles for nothing. Later on I realized they also didn't replace the rivets for the cabin filter too, so there is that too.. This issue wasn't even that big of a deal but because of the poor way it was handled I will never go back to this location and I will tell everyone I know never to go here until they contact me to finally resolve it. read more

Very quick and and easy service! Stayed in vehicle while they did oil change. In and out in under 15 minutes.

I have to give it to these three guys here today: Junior, Brandon, Dallon. Temperature outside is currently 103, line is a bit long but these three gentlemen are the only ones working today and are severely understaffed. Considering the heat and customer pressure they're doing a damn good job. I applaud their ability to keep professional and focused and still taking the time to explain things thoroughly. I haven't seen hustle like this in a while and thought it deserved recognition. Thank you again Jr. for all your help, very much appreciated! read more

Well to be truthful this was the best service I ever experienced I took my Tacoma for a maintenance and everything was very professional very clean and know what they're doing, I recommend this place 100 percent and to be honest way better than jiffy lube with their unexperienced young guys. read more

I went last Saturday to get my oil changed, Grace and Maddie were delightful to be helped by, but a couple of days later my under carriage almost completely fell off on my way to work! I had to take it to the nearest car repair shop to prevent any more damage and it cost me $70 to fix! They asked me if I had gotten my oil changed recently and I said yes, they told me whoever had worked on it didn't put my undercarriage back on properly. I'm disappointed because I thought I finally found a consistently reliable place to get my oil changed. read more

This place IS. THE. BEST. They explain what they're doing every step of the way, which as someone who doesn't understand cars very well, I really appreciate. Everyone was nice and extremely helpful read more

Amazing service friendly and efficient. Thanks Dallin and Michael for your help an patience .

The staff at this location is exceptional. Katelyn and Connor were the ones that helped us today and they were quick, efficient, and informative. All we needed was a simple oil change and they treated us like we were their favorite customers. In and out in less than 30 minutes. Good people, great business. read more

Went in for an oil change and everyone was so nice and efficient! They showed me everything they were doing and didn't make me feel dumb for maybe not knowing exactly what they were talking about... lol. I'll definitely be going back. read more

Stopped by for an oil change. It's so helpful that kids don't have to get out of the car, especially if you are traveling. Staff is very friendly and helpful. read more

This place was amazing. It was my first time there and they we so kind and helpful. Great atmosphere where they didn't pressure you or make you feel dumb about your car. They were over the top nice and apologetic due to the longer wait, but tbh it didn't feel that long. Great place to go. read more

WOW! This team did amazing on my car. It was Friday the 13th and as soon as i pulled up to Valvoline my car battery died. They did everything they could to jump start my car, but ultimately my battery was just dead and needed to be replaced. They checked it all out for me and were able to send their manager to a different Valvoline to get me the right battery for my car, and they replaced it for me right there. Mind you, it has a 3 year warranty as well. Amazing! THEN my bad luck continues. As they are fixing my battery and changing my oil, I ask them to check my air filters (which they would've done anyway) because i knew they'd be ready to get changed. My air filters were SOME OF THE GROSSEST they had ever seen. They changed it out for me in two seconds, and my car air is like a dream now! To make matters worse, majority of my lights were out, so I had them fix it right there. Many $$ later, they offered me 50% off the entire service, just because I was having a real bad day. LOL. They were so friendly and happy to help. I enjoyed my time hanging out with them. It is also so nice they let you just sit in your car the whole time, and it takes two seconds for them to fix your car up. They do a free full service every time you go, and even fill up your tires and any fluid you're low on, while they're at it. These are my guys! I will never go anywhere else. They are also just SOO friendly! Thanks team! read more

Valvoline Instant Oil Change - Peep my gross air filters...YUCK! - Oil Change Stations Near Me - Orem, Utah

The staff got the oil changed. However, don't use a Groupon with them because you'll be in a bait and switch situation. The Groupon clearly designated a $49.99 full synthetic oil change with no location requirement. The staff member had me redeem the Groupon but when it came to check out time there was an additional $10 charge. When I asked him what that was for he said our standard discount price is $59.99. They would not budge off of their position. Well, chalk it up to experience. This is one Valvoline store will never go back to. read more

During COVID they are doing drive through oil changes. It's is very comfortable to sit in your car while they do the service- I much prefer it to the lobby. I spoke with employee Ben. He was very kind and helpful with everything I needed- I can't tell you what a difference that made. Valvoline takes care of their customers. read more

Been going to this same location for more than 10 years. Valvoline recently purchased and upgraded the shop, and service has been courteous and friendly. 5 months after my oil change I got an oil leak. As I wasn't sure where the lead was, so I took it to the dealer who discovered "Oil leaking from oil filter housing cap. Advised cap looks aftermarket and needs to be replaced with factory part." Because I was 5 months and 5000 miles since the work, they would not cover my repairs. Their policy is 3000 miles and 3 months. With a better policy that backs their work or selection of products, I would have continued as their customer. Now, I will be looking for an alternative shop. read more

Came here in mid-January and the service was wonderful! Ben was great and attentive.