Do NOT recommend…read more Service took hours longer than expected time given. Car was not aligned correctly. Was recommended to get 4 new tires when 2 were still good. Staff "forgot" to put my 2 good tires back in my car like requested. I then had to drive back to the store to get them.

I made an appointment online for 11:00 to get oil change, tire rotation and filter replacements. An…read moreemployee called me, we spoke and confirmed the appointment. After sitting there until 12:45, they had not even started on my car.

It's very strange to me that I am giving a review (positive or negative) to a tire shop, let alone…read morea franchise of a national chain, tbh not normally something I would do; however, the entire city needs to know that Caelan and the staff of this Discount Tire went so far and above my expectations they deserve 10 out of 5 stars. I am emotional at how well I was treated simply getting new tires. I can't recommend a place more highly than this.

Since owning a car I have got tired from Discount Tires. My most recent visit was for my 2014 Chevy…read moreCruze. This car had tires almost 9 years old on them. They had outlived their warranty! But I had got all new tires with a 10 year warranty for less than $600. I was appreciative of Harry and the guys there for making my appointment very smooth. I will continue to go there for my cars and get free air when my tire pressure is low.

Was losing pressure in my tire. Attempted to air it up without improvement. Took it to Bell tire…read more They had to repair the tire because there was a screw in it. No charge. Had me in and out and under an hour.

I've been a fan of Belle Tire since they arrived in the Indianapolis market. Up to this point, I've…read moreprimarily dealt with the Castleton location. However, this particular spot is actually closer to my home and I knew today it was going to be closer to where I needed to do some other errands. Belle Tire was founded in Detroit in 1922. The name comes from founder Sam Waze naming the company after his wife (I'll let you guess her name). Belle Tire is fairly new in the Indianapolis region having arrived from 2016-2020. Around 30 locations are noted in the Indianapolis region including a Whitestown, Indiana training facility. Belle has sports partnerships with Detroit Tigers, Detroit Red Wings, Indiana Pacers, Indianapolis Colts, and Chicago Blackhawks. Belle is historically known for strong customer service and relationship building. The stores are also historically customer friendly a clean, comfortable waiting area that includes a computer kiosk, vending machine, coffee, and a unisex restroom that is also wheelchair friendly. With most auto repair places, accessibility is an afterthought. Belle has often gained my business because of its commitment to accessibility. This was my first visit to this location. It seems just a bit smaller than Castleton, though not by much. There are two accessible parking spots up front. I'd actually ordered my tires and paid online and set my appointment mid-week so that I could come in on Saturday morning. I arrived quite a bit early, however, I was able to get served pretty quickly. Business was steady but not what I would call busy. I like the option of paying online. While it doesn't quite eliminate the attempted upsell, it reduces the pressure since I'd already paid. As I pulled up here, I was a bit irritated to see two trucks blocking the accessible parking area. I was able to squeeze in, however, one of the two spots was completely blocked. That's unacceptable. However, I did get parked and did have a clear path to the curb cut. In most of my visits to Belle, someone greets me at the door. However, in this case one person was serving a customer and the other was on the phone. The employees were friendly and helpful. My reservation was identified and my tires were ready and available. I was a little nervous ordering online, however, it worked just fine and the tires were appropriate. I also was pleased that there was no issue regarding payment since I'd paid online. I was able to relax in the waiting area, though the store was a touch chilly. At one point, I think they finally addressed that. My set of tires was ready within about an hour. It was a reasonable time and I was completely fine with it. They did recommend a front alignment, though I opted to hold off to see how it drove. I also had an experience that made me not want to spend additional cash here. A person drove up in what was obviously a quite nice car and he was obviously a friend of the place as both people working the counter went out to look at the car. That's fine (and it was quick). However, he parked (illegally) in one of the accessible parking spots and I was a bit bothered the employees didn't detour this. I think it was especially noteworthy since a disabled customer was in the building. Fortunately, he didn't stay long but considering the spots had been blocked when I arrived this really indicated a casual attitude about accessibility. This, in turn, directly lost them the sale of an alignment. It also is why I'm dropping a star here. I will give kudos, however, that the person who worked on my car parked it right next to the curb cut when he was done. I'm amazed how often this doesn't happen and I end up struggling to get in my car. So, bravo for that. That said, most other aspects of this experience were fine. I'd say this location is a notch below Castleton. However, my general impression of Belle is that it remains one of the more customer friendly companies related to autos in the area. Since Belle came to town, I haven't even thought about Firestone. Would I come back? Probably. However, to be honest I'll likely head back up to Castleton as it's simply a better experience and the devotion to accessibility when I've visited has been strong. This was a good but not great visit. However, between the successful online interaction, the quality tires, and the overall friendliness I still have to go 4 stars. I also got my eligible rebates and they were explained well including the one I thought I was eligible for but actually wasn't. A little tweaking and this could easily be a 5 star location. For now, 4 stars it is.

Got new tires, they or whoever did the job there, damaged my speed wheel sensor. they denied it and…read morethe dealer said they see it all the time with careless tire changes. I'm out $500 and have zero way of proving it so it's my word vs theirs. they are incompetent and untrustworthy. same day issues, I had to leave the country for 3 weeks come back to have them look at it and they said they can't look at speed sensors. dumb, it was freaking hanging broken from impact likely the rim hitting it. but hey lesson learned I wanted to save some money and my old man always said you get what you pay for... I certainly paid.

took my car for all new tires, started driving it next morning and ended up getting stranded on the…read moreside of the interstate for hours. come to find out it was because the valve stem was leaking air. Apparently this is a common issue but you would think they would check prior? Also was missing a valve cap and psi was overinflated on almost all tires. Once I was able to get back over there, management handled it amazingly, got it taken care of within 10 minutes and sent me on my way. I drove it for 45 minutes and the tire pressure would NOT read. They truly did everything they could to fix it, even called the dealership. It ended up showing hours later. Regardless, day from hell dealing with all of this. Everything should've been checked in the first place but I can say if you DO have a problem, management is very helpful and gets it taken care of.

I had my brakes done here and the service was great! They also filled my tires with air free of…read morecharge when every single air pump in the area were broken and actually deflating my tires.

Fool me once...actually fool me three times…read more Last three times I have been to Best One on 62nd: 1. Key fab broken. No acknowledgment, just transfer of blame. Got down right nasty when questions were asked. 2. Drop car off for flat tire in the morning. No call on status. I had to initiate the call an hour before closing. Then when I arrive I'm told it only needed air. Next day tire pressure light on. I take it back in and after further investigation there was a nail still in the tire. 3. Catalytic converter was stolen as my car was on the lot over night. No "hey I'm sorry about that" or acknowledging that is a big deal. I was told it has happened multiple times in recent months. That didn't put me at ease either. The technician Keyshawn who works at this location has never been helpful and he comes across rude. His go to line is "we were about to call you." In the past year Ive never felt welcomed at this location by Keyshawn or felt that my car has been in good hands. I've been a loyal customer for 5 plus years; however the past year has been much different. I'm not sure what has changed but my trust has been lost in Best One.

Called because I had a tire that was losing air. I had gone elsewhere and the mechanic said there…read morewasn't anything there. A week later same thing. I was grateful that Felipe's tire shop got me in the same day and patched up the tire that did in fact have a nail. It was fairly priced. The only downside is that it wasn't the easiest to get to if you're going south. Traffic is crazy and there's no light. Also I passed it twice, it's on a down slope and crowded so not the easiest to see so be cautious when looking for them.

I stopped by to get a quote for tinted windows and my rims painted. I was referred and I would also…read morerecommend. Its been a week and my tints still have bubbles but I was told that it would take some time. I'm in love with my new rims.

When in doubt don't count this Meineke location out! This was the second time they've dealt with me…read morebeing an impatient father, and my warranty company lacking communication with both of us. Luckily for all parties involved, both Chris & Glenn do a hell of a job at navigating conflicts, an managing their team to make the best results happen. Thank you

We took our 2016 Chevy Malibu to them for the check engine light for catalytic converter. Over $2k…read moreto fix it , after we got our vehicle back the light came back on for the same thing. Took it back to them to do whatever they did, got the car back engine light back on a couple day later for same thing . Took it back in and Nicole that was working there at the time said they put faulty 02 sensors on our vehicle, so we got that replaced again. Engine light back on again. Nicole told us to take the car to dealership, because they said it might need to be reprogrammed and that they will cover the cost. ( never covered the cost). We took it to Chevy they had our car for like 4 days. They said it was an after market converter and that we need OEM. Took it back to Meineke and they claim they put the oem on. Got the car back and now code is off for the converter and now code is on for throttle body. Paid another $700 got the car back code back on for throttle body, took it back they did whatever they said they did once again, got the car back and code back on once again. Took it back and they had our car for 10 days in a row and the engine light came right back on next day and our car was making noises and underbody In worse condition. So stupid, cause we gave it back to them again and they did some so called stuff to it, got it back engine light right back on for same thing again. It's like they did nothing but unplug the battery and plug it back up to shut off the engine light for a moment. We been dealing with them for months for the same codes. The engine light is still on for the same thing that they fixed. They had our car so many times it's crazy just for the code to still be on and we paid over 3k. It's fair to get our money back because they did not fix the code as they said they would and it is still on. We tried to get our money back and the manager said it's "beyond his pay rate". And gave us an email . They did not fix the issue. Our car got messed up even more in the mix. But we just want our money back for what they said they fixed and the code still on for it. Just a bad experience overall and this right here is why people be scared to go to these mechanics. $3k and the light is still on after they said it will be off when they fix it. We did go get engine light diagnostic and print out everytime we got the car back from them when the light cut back on. I am disgusted and am going to report them everywhere. We gave them our car over 10 times over the past few months and no progress. I refuse to give them the car again because damage has been done to it being on their property. It's better to go to dealerships for repairs for some things because they charge almost just as much and put on after market and faulty parts. So as of today Engine light is till on for the same code.

I didn't even get serviced. There were 2 people in line when I got there so I sat down and waited…read morepatiently and when they left the shop was completely empty. The guys were sitting at the desk and walking in and out and not a single person asked me what I needed or atleast said I would be with you in a moment. They were too busy talking about other random things and customers. Not sure if it was a race thing or a rude thing because I am a black female. Take your money elsewhere theres way better shops that would also charge you less because I have heard they overcharge. Gods rejection is my protection.

I wanted to put this review out there for this Midas location (US31 in Greenwood). I visited 3 car…read morerepair locations. This was the first one that would take my truck in to look at the brakes. John and Joey took very good care of me. Explained everything that was needed, called to let me know about an additional repair that was needed and provided a very good estimate and ultimate price after all was finished. They also provided a ride home for me, when it was going to be a couple of hours before the work would be finished. Very happy that I found these guys and will be taking my vehicles to this location moving forward!