I have been struggling to find a good hair salon in Charlotte since I moved here two years ago…read more Lane Salon was near my house so I decided to try it out. I loved their new client form where it asked what I was looking for, what my budget was and to attach some pictures of my hair currently and what I wanted to accomplish. Based off my answers, they paired me with Layla. Layla was so sweet and really cared about what I wanted. She walked me through her thought process and answered any questions I had. They made me a latte, brought over a desk so I could work while I was there, and gave me a welcome gift. I absolutely loved how my hair color and cut turned out! I will definitely be back and am so happy I decided to try them out :)

Amazing place! Such a fun environment and the collaboration between stylist is a huge benefit to…read morethe customer and some thing you rarely see. My stylist Alexis is insanely good and listens to what I want and makes it happen!

I enjoyed my experience at Pur Salon. My stylist was Jasmine and she was wonderful. Before we even…read morestarted, Jasmine made an impression on me as she consulted with me regarding the products I use and my everyday routines to gather an understanding of my hair. She even provided tips! It was my first time getting a silk press and Jasmine ensured I understood every step along the way which eased all my hesitation. You could tell she was knew hair well. It was suggested I get a protein treatment and my ends trimmed. I couldn't have agreed with her more. The difference was a major transformation. I love the setting of the salon as well. Nicely decorated, spacious, and clean. Overall, I was pleased with my service and I will return.

I went in wanting just a few face-framing foils to brighten my natural brown hair and make it a…read morelighter brown. I specifically said I did not want my full head done and showed a reference photo. I'm very disappointed with the result. My hair is splotchy, with some areas blonde and others orange, and it looks rushed and poorly blended. While washing my hair, the stylist even said, "This looks a lot warmer than I would have liked it to be," while discussing the dyes with another stylist. This concerned me, but I trusted that she knew what she was doing. I also went in for a specific service at the price I was given, but I was never informed that a different service was being performed. I only found out when I went to pay, was shocked by the price, and asked the front desk for a breakdown of what was done. I was then told additional services had been performed that I never asked for or consented to. Had I known beforehand, I would not have gone through with it. For the price I paid, I expected a much better result. Unfortunately, it was not worth it. For reference, this is what I asked for vs. what I received: a lighter brown with a few face-framing foils, but instead my hair is orange, bright blonde, and brown. I have below my reference photo and what I left with...

Jordan is awesome. So talented and sweet and cool. Lovely stylist, lovely place. Good vibes.read more

When I called for appt ... I specifically asked for "color specialist" ... I was told Id have appt…read morewith a very experienced stylist. I asked if it was a senior stylist and was told no... but the junior stylist was VERY good with color. I expressed how important that I have someone good. I was assured they were. I came for appt - and stylist was sweet, I talked with her about wanting cool highlights so theyd blend with the gray l had coming in on the crown. I also showed her photos/examples of the cool blonde highlights I wanted - and told her since I pull hair back 99% of the time that the front needed to have more highlights around face/like face framing. And it was just a partial highlight mainly on crown of head. She then had me show her photos again. I felt like communication was clear and she understood. She put me in foils and told me shed be back in 45 minutes. I then tried to listen to a documentary on my phone but there was no wifi. It literally said "no connection" under the CarmenCarmen guest link. I then asked receptionist If I could use the employee one which required a passcode to which she said she didnt know what the passcode was. Then there was another CarmenCarmen wifi link (again needed passcode) - and she said she didnt know that one either. So I sit there just staring at a mirror for 45 min. Not even offered a magazine! I did try the wifi couple more times. I thought it was working but it was still "not connected"... I just gave up. Anyway, I was eventually rinsed out and a toner had to be applied. Which told me its likely hair didnt lift enough. I was still hopeful though. When she removed towel at chair I could clearly see there was no lightness in the front. It looked the same wet - as it did at home - before appt. I waited until it was blown out to see if maybe it was "ok". But the highlights werent even a cool tone. They are golden/ brassy. She asked if I liked it - and I asked if she thought it had a brassy tone to it?!? She said "well do you have any purple shampoo at home"?? I said I did have some purple conditioner - its like a hair mask kind. I didnt want to hurt her feelings so I said "well it looks better than when I came in" bc she "did" cover my gray with brown and that was ok - but in my mind Im thinking its deff not what I was expecting/wanted. The highlights are not fluid, they are chunky and large gaps here and there with zero highlights at all. Some start an inch from my scalp. Some highlights are golden/orange color, some are darker. They are not even the same color but more of a mix of colors. Its seriously the worst hair appt Ive ever had. And instead of leaving feeling good, I was so upset afterwards. I then go to pay and It was $235. I would have GLADLY paid $500 to get a senior stylist who had more experience. I still left a $40 tip bc she was at least a sweet girl - and its close to the holidays. So for $275 I got very brassy uneven BADLY placed highlights and a root wash. Oh and did I mention there was a ball of hair like a rats nest that I had to keep stepping around to get in/out of chair?!? Yea there was that too lol. NOT at all the level of service I had in the late 90's when Carmen did my hair. I live an hour and half away - depending on traffic - so definitely not worth the drive nor the money. HARD PASS on this salon!! Update: I called and they did offer to fix the highlights but Id have to come back to the same location - which I declined. I said Id go to North Lake location which is closer - but that wasnt an option.

Love my color! Always see Avery or Mollie they are both so friendly and do an amazing job! Will…read morenever go anywhere else

DO NOT GO TO PLANET 21 SALON…read more I trusted Eric, the owner, with my hair and deeply regret that decision. I walked into the salon with healthy hair and left looking like I had an unintended mullet. The crown of my head was cut extremely short, uneven, and over-texturized. Multiple stylists have since looked at my hair and told me there is very little they can do to correct it because too much hair was removed. The only solution is to wait for it to grow back. What makes this experience so upsetting is that Eric claims to have decades of experience. Based on the result, I simply cannot understand how a seasoned stylist could produce a haircut like this. During the appointment, I became uncomfortable and wanted to leave. If Eric felt that I was not the right client for him, the professional thing to do would have been to end the appointment. Instead, he continued cutting my hair. The final result was so extreme that, to me, it almost feels vindictive. That is how shocking and severe the outcome was. I am now facing many months, and likely close to a year, of growing my hair back before it can be properly corrected. Women should proceed with extreme caution before trusting Eric with their hair.

I have been getting my haircut from Ainsleigh for the past year! When she moved into her new place…read moreit was a no brainer to follow her there. She is an incredible hair stylist!

I've actually been coming here for years and love my hairdresser, Kera! My daughter has seen…read morePatience for hair color, and it has always come out fantastic. Relaxed atmosphere that is always clean. Prices are reasonable and as long as I schedule next appointment when I'm there, scheduling is not an issue.

Once we found out that In Style cuts men's and boys hair as well as women's, we tried it out. That…read morewas 6 years ago, I and my son have had our hair cut by Kera every 2 weeks since 2012. Kera is a great person and you can tell by her schedule that she is well liked and respected for her talent. Book in advance or you may not get in when you need your haircut. Kera has also been kind enough on occasion to squeeze me in for a haircut when I forgot to schedule. I recommend In style for everyone, my wife and daughters also use this salon and if you need your nails done ask Kera for her daughters number.

I went in to do my hair with Olga. I came in for a cut and color. It was my first time here and I…read moreloved it. The staff is super sweet. Olga did try and get me as light as possible without killing off my hair. She did an amazing job. I also got a cut and I love how they took their time with every inch of my hair. I recommend coming here if you want great service!

I loved loved loved Bethany Jones! She did a PHENOMENAL job on my hair! I adore my lavender hair…read moreand can't wait to sport it around town ! She was so attentive, caring and passionate. The salon is so lovely and full of good energy, everyone was so kind and helpful and it's clear that they love what they do! Can't recommend enough :) thank you!

I can't say enough great things about her! She truly listens to what you want and always makes sure…read moreyou leave happy. I've loved every hairstyle she's done for me, and she never disappoints. Her attention to detail, talent, and genuine care for her clients are what keep me coming back. If you're looking for a hairstylist who consistently does amazing work and makes you feel valued, I highly recommend her!

Coya is a wonderful stylist! She does great color, extensions, and a super great blow out! She is…read moreso patient and sweet, and I always look forward to seeing her!