I had a very disappointing and unprofessional experience at this salon. After receiving haircuts…read morefor myself and my daughter, the salon later attempted to retroactively charge us more because of our hair type--something they were fully aware of before the appointment. I had even provided photos of my daughter's hair in advance, so there was no surprise or misunderstanding. Further, the "master" stylist was very rude and accusatory when he approached me about retroactively charging us. Mind you he was the one I showed the pictures to, as well as the one who submitted the payment slips to the young women at the front desk. Changing prices after the fact is unfair and unacceptable. It also raises serious concerns about discriminatory pricing practices. Customers deserve transparency and honesty, not hidden or after-the-fact charges. I would not recommend this salon to anyone who values professionalism, fairness, and respect.

Super great experience at this place, they took me in as basically a walk-in and completely fixed…read moremy previously damaged hair. It feels so much healthier and looks amazing now. Love this place! :)

Stylist heard what I was requesting and I'm happy with the haircut and style. Friendly and…read moreprofessional. I do recommend.

I have been past due for a hair cut by about two months. This was my first visit to Attitudes A…read moreSalon...........it will definitely NOT be my last. Shelley did a fabulous job on my pixie haircut. She listened to what I thought I wanted, put her twist on it, and the result is amazing. I will definitely be returning to Shelley to do my cuts. Thank you Shelley

I almost didn't leave a review but because of the weird experience, I wanted to post this review as…read morea caution to others... I tried to book an appointment last month, which ended up being confirmed through a booking site. It made me pay the full amount plus tip upfront before the service even started (maybe because I booked within 24 hours?). I show up to the salon suite which is located inside of a building with multiple service suites. I end up waiting for about 30 minutes before one of the other suite renters asked who I was waiting for. I told them and they said they haven't heard from her (also, it's unclear if the owner of Touch of Elegance is Bridgette Carpenter per the other reviews, or someone named "Denise Carpenter", per the booking site). They gave me her contact number, and I attempted to call it, just to hear one of those phone notifications that go "we're sorry, but the number you are dialing is not in service". Two other shop owners tried to text her for me, unable to get ahold of her. My husband (who graciously waited with me) even found her Facebook account and messaged her, received no read receipt or reply. At this point, I've already been searching for other salons that does relaxers. I finally find one and leave. I ended up having to do a charge-back on my credit card (always book with a credit card for issues like this, folks! I got my $$ back within 5 hours). Still never heard back from her. I hope Bridgette/Denise is okay. I post this to say: maybe get voice confirmation from this owner before paying anything and wasting your time on a service that won't get done. Fwiw, the listing of the business on the site I booked my appointment on (booksy) has now been removed, so maybe the owner forgot she had one?

Bridgett has been my hair stylist for approximately 15 years. Not only is she the best stylist, but…read moreshe very knowledgeable on hair care and treatment. Bridgett can assess the person I am and recommend treatment and hairstyle. I trust her recommendations, which are always on point! I always receive complements on my hair when I leave her Salon and go out in the community. When I leave The Touch of Elegance, I feel that I had a day of pampering, absolute relaxation and great conversation. Her energy is very positive and uplifting. She is the BEST!! DCS

Excellent service. Finally I found someone that knows how to manage my hair. Haven't been able to…read morefind a good place since I moved from Miami. She was timely and thorough and very friendly. Love the way my hair looks

Tina will be truthful and honest with recommendation. I had been dying my hair black for years and…read morewanted to make a change and lighten it. I went to Tina to get her recommendation on it. She told me that she didn't think it was a good idea to bleach the hair in the condition my hair was in because of the many years of black hair dye. What she recommended was for me stop the black hair dye and cover only the gray at the roots only a medium to dark brown and get regular trims of the ends until black was gone which I did. The purpose of the recommendation was that by dying the roots and getting trims was so that can later be able to bleach the hair to a lighter shade. The whole process took me almost a year to get my desired shade. I now have a copper reddish hair and love it. I've gotten many compliments on it and I can get away from dying my grays a little longer than when I had black hair.

Because i depended on reviews when i was looking for a hair salon, I knew i needed to give one as…read morewell. The place is stylish with a welcoming vibe. I don't have a picture of a style since my daughter got a blow out and hair pulled up. It was our first and definitely not last visit. Cole took time to chat with us about her hair, options and products to use. She chatted with my daughter about a hair care routine and maintenance. I met another mom who was a regular along with her daughter.

Kristen, the co-owner of H2Blow is amazing. All of the stylists are trained professionals who…read morealways provide fantastic results

Qui is exactly what I was looking for in a stylist. As a male who is growing his hair out for the…read morefirst time, she blended questions of my preferences and her recommendations perfectly. I don't really know what I'm doing with my hair and I felt very much at ease in Qui's hands. I had my first keratin treatment today and will be back for my next trim and then keratin service and trim!

I went in for a long medium, layered face, framing, thinning haircut, my boyfriend previously went…read moreand recommended them so I went. I absolutely loved it and will be returning. They were so kind. The vibe was amazing and peaceful. Definitely would recommend!!

I have already have wrote a review on Google but I want to let people know the kind of place is…read morethis this. I went here a couple months ago to get a haircut because it had a really nice reviews and was close to my house. So when I go in there there's another lady behind me we really walk in together so the first lady is it knowledge and has an appointment and everything. But when I'm in there I'm standing up and Im not even knowledge by the other woman who's talking to the other white lady that came in with me there comes another lady from the back and still nobody acknowledged me or asked me what nor to have a seat or to wait. So the other way lady that had the appointment goes outside to her car and then when she comes back inside in the door bell rings another lady comes from the back to see who it was and then the lady was like oh it's just me but you still cant knowledge me at I'm in the room I think it's because I'm Mexican and there racist I feel very sad specially because I had my son with me and I've never experience racism in mint Hill because it such a good community but little do they know my husband's position in the community I know you can't sue for racism but I will let everybody know and I told my husband and he let everybody know especially him being an attorney.

Madison has been doing my hair for years and I've always had a great experience and amazing…read moreresults. Great atmosphere and great girls! Everyone here is so nice. Check them out!