actually this is not my first time here! at first ialso got disappointed with their masssage.they…read morejust put oil all over my body and just rub my bidy..without even effort on it and their masseuse are not trained..and we booked again last night same result.and the worst is they are obliging me to tip 30%! i said why will i give you that much since i was not satisfied with their massage..save your money!

Changing my review. I had booked a session at 6PM because I had such bad back pain and needed a…read moremassage ASAP. I called and they were able to get me in at 6PM. I got there early to make sure I had enough time to get settled and do check-in--no one was at the front and I was confused since last time there was someone. It seemed they were just chatting the whole time in the back despite me and one other person entering. It became past 6PM and I finally get settled in. I had my watch on and finally I was helped at 6:20. At this point I was just in so much pain and desperate so I waited. They finally started for maybe 10 seconds, only to leave for like 5-10 minutes to chat in the front, then come back. I was hesitant to just get up and leave but I had already waited so long. Massage was okay. Hated it to be honest. I asked for hard pressure and I feel like the person who did my massage last time did a lot better. It was difficult to communicate so I just didn't want to try. I appreciate that even though she wasn't fluent in English, she still tried. However, I think they should provide a whiteboard/pap similar to what other places do where you circle what kind of service you want, pressure, and focus areas. Anyways I finished the massage, feeling kind of meh about my whole experience. It was still $65 for 60 minutes and I was going to tip 30% which is $19.50. This was already pretty generous and what they usually ask for considering I had a delayed and poor service. I just wanted to leave and the therapist kept asking about the tip and insisted I pay an extra $6 because my back and shoulders were "tight". First off, isn't this what massages are for? I don't get a massage because I'm not tense. I get massages because my shoulders are tense, my back hurts, I worked from home, I'm in pain. Massages are literally meant to treat this. Also, I have NEVER had this experience where a therapist asked me for a tip because of that. I've gotten massages multiple times where they have no issue, and do wonderfully, and I always compliment them. This was horrible and I'm left feeling like this was not worth it. I should have just waited a day to get an appointment at Arisa Thai Massage. Anyways, I just wanted to leave because I was so sick and tired of my experience and just ended up giving her the $25 tip that she insisted on. I'm pretty pissed off. Insane. Literally never going here again. I thought I'd give it a chance since it is walking distance and I just really really was in so much pain and desperate. Now I'm out $90, still in pain, and regretful and wish I just had stayed home and slept it off. I thought that my experience would be similar to my last one, but this time I just had a really bad experience and unfortunately it seems my last visit was a 1-off thing. Left feeling like crying because it just wasn't a great experience and that I had wasted so much time and money. I reached out to the owner about my experience and he offered to give me a free massage at the Sunnyvale location. Unfortunately, it had slipped my mind since I was brought into an escalated meeting for work. I was flabbergasted that he said me not showing up was losing money, but I lost money during my horrible massage and experience. I just hung up at that point and didn't want deal anymore. I feel I gave them a fair chance, but nothing will take away from the experience I had at my last massage session. "Losing money".. no.. at least the business got $90 out of me at my last session. I lost money. Honestly wish I just requested a refund. -- Edit in response to owner: As for the follow-up: yes, I had scheduled a free session, but unfortunately had to miss it due to a work escalation. It happens. I reached out to explain, yet your response was to say that you lost money because I didn't show up. Please understand: I lost money first--$90 for a delayed, uncomfortable, and ineffective massage. And your concern about your loss over my missed free session, rather than any real acknowledgment of what I went through, only reinforced my frustration. I came to you in pain and left feeling worse--physically and emotionally. I genuinely wish I had never returned after my first visit. While I acknowledge you tried to rectify it by offering another session, your handling of this situation afterward makes it clear this is not a business I can trust with my well-being again. I stand by my review.

I was experiencing a lot of lower back pain (sciatica) and got a massage from David. Hands down the…read morebest! My friend had recommended David and said he was one of the best in area. He was super thorough and thoughtful, I'm back to walking normally again and I feel so relaxed. I highly recommend coming to David if you're experiencing any kind of back pain! Thanks David!

Years ago, probably 15 years or so, my massage therapist (and also my wife's) moved away from the…read morearea. We looked for a new therapist for months and finally found David. Since then, we have been going to him religiously every month. David is the most intuitive and talented massage therapist I have ever experienced. There is no need to tell him where it hurts because he will locate the area right away and get rid of the tension or pain that bothers you. His massages are the most comfortable and relaxing (I have over 30 years of massage experience). David is very professional, respectful and kind, and deeply cares about his customers. I can't recommend him enough. If you are looking for a therapeutic and healing massage, then go see him without hesitation.

Tiya's Touch is magic. She understood my back so well, and literally relieved so much pressure in…read moreone session that it's been ofer a week and I am still telling everyone about it. I went in a little skeptical but decided to trust the yelp and google reviews. Tiya took one look at my back and asked me where on earth I was going for massages because my back was pretty messed up lol (thats a whole another story). If you are on the fence about coming here, do it! Tiya instinctively knows what she is doing and how to help you with a host of issues, not just your back. I'm so happy to have found her because she's the first person who's ever been able to pinpoint and loosen all my knots.

I visit the area often for work, and I have tried to find a massuse that I can come to while I'm in…read morethe town. For this area, it's hard to find a legit place because of all of the "spas" in the area (if you get my jist). Tiya knows what she's doing. She's very in tune w the human body and works tirelessly to work out the kinks, or as she calls them "trigger points". I will caution that she is not for the faint of heart. She has a strong touch and will get into those knots. If you're looking for someone to lightly massage your body, keep looking. But If you're looking for someone to help relieve all the aches and pains youve been dealing with and that have been affecting your quality of life, Tiya is your woman!!

Great communication and very courteous and polite! The female staff who responded to my questions…read morewas very helpful and informative. Highly recommended.

From the owner: Discover a world of relaxation and well-being with Lucky Massage our skilled massage therapists…read morebring the art of healing to you. Indulge in a variety of massage styles, from the invigorating stretches of traditional Thai massage to targeted sports massage and the soothing strokes of Swedish massage techniques. Whether you prefer the comfort of your own space or visit our tranquil location at 830 Stewart Dr, Sunnyvale CA, 94085.

I was gifted a massage for Mother's Day and the massage was extraordinary! The therapist Steve…read moreadministered a very powerful massage with his hands, apparently a fusion of different styles which was extremely effective. I plan on scheduling Steve on a regular basis.

Excellent massages received from Steve over this past year. He's a master at deep tissue massage…read more Very intuitive and proactive on areas regularly needing attention. I highly recommend this group!

I miss my Thai massage spot back in Orange County but I was very happy with this establishment!…read more I arrived about 5 minutes before my appointment and filled out my new client form which I was immediately impressed because they ask for your problem spots there and you circle it! I think that's so helpful. I was paired with Sonia and she was amazing! She made sure that the pressure was not too much a few times and that was nice. Working on my back, she could tell what needed to be focused on. Afterwards, I paid and then received a small cup of non caffeinated tea. Such a wonderful touch to the experience. My only feedback which I recognize not much can change about this is the rooms are in separated curtains, not doors/walls. So it makes it feel not 100% private with sounds and potential for someone to just peak through the curtains.

Came here for a couple's massage and got their 60 min signature massage. You get a nice, private…read moreroom for two. Room is very clean and they give you these large pants to change into. Tina and Kate were our masseuses, and they did a terrific job. They applied the right amount of pressure and constantly checked in with us to see if the pressure was good throughout the massage. I will say that their accents are a bit hard to understand through, but they are patient. We ended the visit with 2 small cups of hot tea. Price-wise, I like that they don't charge extra for the couple's massage (it's the same price as if you got 2 individual massages. It was $220 for the two of us.

I just came in for a deep tissue massage after booking this morning and was able to get an…read moreappointment. Inside, they give you a board to mark the areas you want (or don't want) targeted and the pressure desired. The massage went amazingly! The pressure was perfect, skillfully addressing my many knots. I came in feeling incredibly stiff and walked out feeling like I could run. My biggest regret was not adding on more time! I forgot to get the name of my masseuse but I hope to have her again in the future!

Terrible. They cancel my booking when I have made plans with them. This is very unprofessional and…read morebad customer experience.

AMAZING CARE - HIGHLY RECOMMENDED!…read more I began visiting Thriving Chiropractic about 4 months into an awful battle with frozen shoulder. At that point, I'd already been doing physical therapy for several months, as well as having a steroid injection. I wanted to "throw the kitchen sink" at the shoulder to help recover as quickly as I could. Thriving Chiropractic offered me both chiropractic care with Dr. Helen and acupuncture with Dr. Christina. I took one appointment each week with both, in addition to my physical therapy visits twice a week. Dr. Helen and Dr. Christina were both excellent in helping speed my recovery! After "just 7 months" (which is exceptionally fast in the land of frozen shoulders where 1 year to 2 years is more typical) I've recovered 95-100% of my shoulder range of motion and I'm on track as I work towards patiently recovering my strength. I want to give extra praise to Dr. Helen for doing an incredible job understanding and assessing my condition each week, providing a range of care modalities to help my healing, and providing me "homework" to complement what I was doing with my PT. In addition, she's just a super friendly person who takes an interest in your life outside of your injury and I found her incredibly pleasant to talk to during treatment. Dr. Helen truly has an exceptional, holistic approach to care - she completely defies the stereotype of chiropractors simply "cracking joints." Every time you leave her care, you leave feeling great. Dr. Christina was also very professional and caring. I'd never had acupuncture treatment before and she was very gentle and careful to ask about my comfort during and after the treatment. Due to the nature of acupuncture (you spend a long time sitting with the needles in quiet solitude), my interactions with her were less so than with Dr. Helen. But I felt confident in her care and would go back if ever I had the need. Front office staff were always very friendly and welcoming, too. Thank you all for being so wonderful!

I had a very disappointing and stressful experience with the front desk person at this office…read more The issue started with poor communication around billing. I was initially told that my copay would be $30 for Dr. Helen and $20 for Dr. Deanne, and that my insurance had been checked. About a month later, I found out through my insurance that I was actually responsible for 30% of the bill. When I brought this up, the front desk person first denied saying that, and later offered to settle the account based on the $30 copay amount. However, there was no apology or clear explanation for the confusion. We had also discussed that the 4/30 bill would be handled later once I received the insurance check, since my card had already been charged the full $150 for that visit. Yesterday, when I tried to bring this up again, the front desk person would not let me explain and kept insisting that my bills had already been taken care of. She also said she does not handle billing, but did not clearly explain who does or who I should contact. What made the experience worse was the attitude. When I tried to understand who handles billing, bookings, and patient communication, she responded defensively and said, "Oh, now you are saying I don't do anything," which was not what I said. I was simply trying to understand who was responsible for what, especially since she had said she does not handle billing or appointments for all doctors. The most upsetting part was being personally insulted and called a "sad person who makes other people sad." That is completely inappropriate in any service environment, especially in a healthcare or wellness practice where patients come for care and support. This was not the first time she referred to me as a "sad person," and it felt dismissive and disrespectful, especially as someone coming in with severe shoulder pain and trying to resolve basic billing and appointment issues. The communication around appointments was also frustrating. When I switched to Dr. Deanne and asked how to book with her, I was told to check online with no clear guidance. After asking again, I was eventually sent a link by text, but only after being told, "I don't handle her appointments." Yesterday, I checked in and sat in the doctor's office for several minutes, but the doctor was not informed. I had to go back and ask twice, and the front desk person clearly seemed upset about it. The last two months of dealing with this front desk experience have been extremely frustrating. Patients deserve clear communication, patience, and basic respect when trying to resolve billing and appointment issues especially when it's caused by the provider . Overall, this experience fell far short of the level of professionalism and respect patients deserve

It was my first massage and I had Sarah. She was the best! One of the focuses was on my back and…read moreshe knew where I kept my tension. Would definitely be back!

I was feeling exhausted after a long, tiring week of work, so I decided to treat myself to a…read moremassage. I looked on Yelp for highly-rated spots nearby work and found this one. The prices seemed reasonable for the Los Altos area, so I booked my appointment for the 45-minute Deep Tissue massage. When I got there, they took me to my room right away even though I was a little early for my appointment. The room was nice and dark, very relaxing vibes. Rachel was my masseuse and she did an amazing job. She asked me where I wanted to focus and I mentioned that I needed some work on my neck, shoulders, and upper back. My favorite part of the massage was when she cracked my entire back with full force - it felt like everything loosened up in my back afterwards. Overall, would highly recommend if you need a decompressing and relaxing massage. Felt instantly better afterwards!

Review for Watercourse Way Bath House Spa…read more A peaceful oasis in the middle of Palo Alto that works for just about any occasion. This is a long overdue review. I have been to Watercourse Way by myself, with girlfriends, and with boyfriends--and it has been solid every single time. Whether you're looking for quiet alone time, a girls' day, or a relaxing couples experience, this place truly has something for everyone. What makes Watercourse Way special is the privacy and flexibility. The private rooms are beautiful and thoughtfully designed. Each one typically includes a hot tub, cold plunge, shower, and a comfortable resting area with clean towels and linens. It feels like your own little retreat tucked away from the world. They also offer larger rooms that are perfect for sharing with friends--soaking, chatting, and maybe adding a massage to the experience. The massage services are excellent, and you can book them individually, as a couple, or as part of a group visit. The staff makes the whole process easy and welcoming. A few practical notes: * Parking can be a little tricky right near the entrance * I usually park at the Whole Foods on Homer Avenue and walk a block or two--it's simple and feels very safe * The facility is consistently clean, well-maintained, and professionally run * Prices are reasonable for the level of privacy and service you receive What I appreciate most about Watercourse Way is how it encourages you to slow down. It's the kind of place that reminds you to take care of yourself, breathe, and reset. Life is short. Stress is unavoidable. You can't control other people--but you can control how you respond. So go soak. Get a massage. Unwind. Make it part of your routine. You'll leave calmer than when you arrived--and that alone makes it worth it.

Having recently had a great facial experience somewhere else, I was reminded of my disappointing…read moreexperience here last July. I had been neglecting my skin and knew it needed some help, so I booked the custom facial so the esthetician could choose what made sense instead of guessing myself. Once I was trying to relax, in the towel robe and lying down eyes closed to block the bright light, she looked at my skin and proceeded to tell me I needed a different facial because the custom one wouldn't be "enough." It was not really clear to me what the differences were although I asked clarifying questions, but she talked through multiple options and prices even mentioning one had an offer of a free take home product. This was NOT the vibe I was looking for. Now I could have just said no please stick with the original plan, but I was vulnerable... this was the first nice postpartum thing I had done for myself and did want to do what was needed for my skin. However, I ultimately felt like I was being upsold and having to make the decision to spend more money on the spot when I'm sitting there eyes closed trying to relax. It was too much mental load especially since I wasn't familiar with the facial options as a first time customer. The mention of the free product also made me feel like it was a sales pitch. I wasn't familiar with the product, and it wasn't going to play a factor in my facial choice. The facial overall seemed good and I did add on microderm abrasion which I do think make sense for my skin and would have been a simple add on without doing the mental math on the other facial types. At the end, she put on a tinted sunscreen that when I stepped out, made me appear slightly orange like a really poor foundation match so I ended up going home to wipe off my face instead of continuing along my day. All in all, I think they use quality products and know what they're doing. However, my recent facial somewhere else reminded me how this one was simply not a relaxing experience, made me feel put on the spot, and led me to spend more than I had planned without the conviction it made a noticeable difference.