Overpriced, predatory staff, overly-aggressive...they suggested some brake work and I told them I had an extended warranty at my Volvo dealership, and they called Volvo, without consulting me and then told me that my brake work was NOT covered under warranty and they tried to push the repairs on me. I told them that I had purchased an extended warranty that covered repairs not covered under the normal factory warranty. They couldn't just take no for an answer. At that point, I would not have let them touch my brakes for FREE! read more

Went in with a flat tire the guys were so nice to take a look fixed in for free and was so quick definitely recommend for their welcoming service read more

Amazing service! This is the only place I will allow to work on my truck. They are always honest and reliable.

David and Ray do a great job. I take all my vehicles here. They are honest and transparent, which is a great quality in a mechanic shop. I have never had an issue with the repairs or maintenance. I recommend this shop to everyone in the neighborhood. read more

I'm not sure about Blue Eyes B's experience here, but I have to share that the "family feel" and welcoming atmosphere is exactly what greets me each and every time I have had work completed here. It's a family owned and run business - they strive to remember your name and are incredibly friendly as well as providing great service delivery... there isn't much more that you can ask for from your mechanic. I've driven over an hour to a BMW only service facility - also great, but Memorial Drive Tire and Auto is two seconds from my home, offers me shuttle services if the repair will be lengthy and treats me like family.... yes, I will continue coming back - for all things big and small related to my auto. Great people and great work! read more

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I went here to get a nail taken out of my tire and it plugged or patched the representative inside, took me outside to ask where the nail was. The technician came over and the inside rep said she THINKS the nail is in the middle of the tire so MAYBE we can fix it for her. That gave me a bad feeling like I was about to be sold something else I didn't come for the technician caught the reps wording and said oh we can't repair it, you have to get a new tire. Which was a lie because i havent had these tires for that long. I was explaining the situation to my Dad over the phone and he goes to say well we can plug it do you want me to plug it? If you could have plugged it the whole time why are you telling me I need to get a new tire? Stop trying to rip women off, very disappointing do better. read more

This used to be Goodyear Auto Service and Tire. The new place pretty much does the same thing, full service auto repair but not sure they focus so much on tires anymore. From my experience here I think you need to be careful with the place. They took a rather simple repair and turned it into a week long saga that cost me time a money. It all had to do with the TPMS sensors. (The tire pressure monitor system.) I had one or two senors that were bad. Dropped off the car and it was there the entire day. 4 new tire sensors later, the TPMS system still wasn't working. They couldn't figure out what the problem was and referred me to the dealer. I went to the dealer and paid them $75 to have them tell me the shop put in the wrong sensors. So I bought 4 new senors myself, went back, asked them to install them for free, and I programmed them to my car myself. Now for a auto repair / tire & auto place, in what world does this story make sense? But it is, in fact, TRUE! No cars of mine will ever touch tire to this place again. read more

Still loving this auto shop and the employees who take care of both of our cars. Glad to have them so close to our neighborhood and will always default to using them vs the large box shops. read more

I have been taking my cars to David, Doug, and Nancy for years now. They service has been prompt and courteous. They have great follow-up after service and have a comfortable waiting room. There are some decent restaurants nearby including la hacienda! I've checked around on pricing for tires and alignments and they are very reasonable. Highly recommended! read more

I went in for a battery replacement. I admit that I was a little surprised by the cost for labor - but then I should have remembered the side of town I was in. That being said, I don't believe I was defrauded in any way, and I believe that my car and I were treated exceptionally well. Service was quick (about an hour and a half) and everyone was polite and transparent. The car is moving beautifully, and I don't believe I'll be having battery issues with it for a while. read more

Another great job at Memorial Dr Tire & Auto. They are equipped to handle any job, large or small. Customer service is always first rate and the quality of service is excellent! I have used them for several years and they never disappoint. read more

You won't find more a honest and customer service oriented repair shop in Houston! Thank you for repairing my car again!

I've been to Memorial Drive Tire and Auto multiple times in the past year for both of my cars. Everyone there is always warm and welcoming, and the waiting room is the most comfortable one I've ever been in. Doug always does a great job explaining all their findings on my car in terms of what should be done now, what I need to consider in the near future, and what can wait. The straightforward and honest approach is greatly appreciated. Add in that the owners personally drive me to and from my office while I leave the car there and I feel that I get outstanding service every time I visit. read more

We used to bring our 5 cars here but have gradually become more & more disappointed. We then stopped coming entirely. Recently, my daughter's Honda had a flat. Since this place is so close to our house, we decided to give them another try. We were shocked to get a $250 price to replace 1 tire. The excuse was the nail in the tire was too close to the edge and could not be patched. I immediately questioned this: -$250 for 1 small tire? I just changed 4 big tires on my Yukon for $800 ($200 per tire) -wouldn't you replace 2 to keep it in balance? We quickly got a nervous response from the son/Mgr who then offered another option for $165 for, what he said, was a "better" tire (??). We became even more confused, and he became even less communicative, and very defense. I decided to call Discount tire and they agreed something sounded wrong. Two hours later we picked up our car at Discount Tire...no charge. ZERO. There was no problem simply patching the existing tire. Three weeks later and the tire is fine. We won't be back. read more

Quality service. They identified the immediate problem (battery, as suspected) and got me back on the road quickly. When a couple of additional issues were identified, they answered questions clearly as to what they were recommending and why. Very much appreciated. read more

I would never bring my car here ever again. Beware, do your research on other mechanics or price check parts your car may need repaired. They definitely upcharge everything to the highest. Labor is probably included in the prices of the parts needed as well. Save money and go somewhere else where they will not take advantage of you or have mechanics who don't know what they are talking about, just looking to make the most money out of a customer. Very unprofessional as well. When confronted they can come across as annoyed that you caught them. read more

5 Stars every time, always do a great job. I never will trust the dealerships or other chains as they always want you to do things that are not needed as these guys tell you the TRUTH and will be upfront with you. Shout outs to especially Doug and Freddie and Ray. . David and Nancy are fantastic too and make you feel welcomed. read more

Clean and friendly place. I feel like we were treated fairly and with honesty. Our first visit was for a set of four tires. They did not have the tires in stock but had them delivered. The delivery was delayed and so the overall time in their shop was about 4 hours. Longer than I would have liked, but the delivery issues was not on them. (It does help that they are next door to Ninfa's so we stopped by and had lunch while we waited). My second trip was uneventful. Dropped the car off the night before and they had it ready before noon the next day. They had to replace a rear wheel hub. The cars runs great after their service. The owners do seem to take the business seriously. We received a hand written thank you note from one of the owners just a few days after our first visit. read more

Been coming to "Goodyear Memorial Tire & Auto since 1992. Local friendly and honest. I can buy tires anywhere. But here I get service first along with tires. And get working area with desks for Computer work. You won't be disappointed. read more

With every visit to Memorial Drive Tire & Auto our faith is renewed in old-fashioned "good work" that isn't always the norm these days. Most recently we were impressed to learn that the service we needed was still under warranty. They charged us nothing for the research to find that out and referred us on to the dealership. Mighty impressive but, at the same time, pretty standard, really - these folks are friendly and professional, speedy and honest. What more can you ask? read more

My engine light was on, solid. I took it to Memorial Drive Tire n Auto. I left it before 8am. At 2pm, I had not heard from them, so I called. Mechanic said he was trying to get a price for the part needed. He said he would call me back in 1/2 hour. I got a call at 4pm and was told the total amount was over $300.xx. I asked for a breakdown of the amount. $114.xx for a diagnostic test, $79.xx for part, $80.xx for labor, and then taxes. I said I would need to see the paperwork for diagnostic test. Mechanic told me there was none. I said I would come to get my car. I then took my car to AutoZone. They did their simple test for free, and gave me a printout of the test. Very minor leak in the emissions. I took the printout with me today to another shop. Wonderful! They said the AutoZone printout code is quite common and the best thing to do first is to replace the gas cap. I said ok, left my car while the ordered a gas cap, and then installed it. Charge was $27.xx. read more

These guys are awesome. They're really good, honest, and for the work they do not that expensive. They do point out other work that might need to be done, but they always give good estimates and they'll tell you if it doesn't need to be done right away. read more

What a great find. Good honest automotive service. That's what is most important and that is what you get at Memorial Drive Tire and Auto. That's not all though. They have a great waiting area. Your choice comfy chairs or good solid table and chairs to sit at and get some work done while you're waiting. They also provide good fast and free wifi. Lots of places do but it's usually so slow it's not worth even logging in. Not the case at MDTA. I was a pure Michelin guy but after some questions Jose had me try some NITTOs. Saved me over $300 per car. Yes per car. Liked them so much on my wife's car I took my BMW Z4 back and had him put on another set. read more

I can always rely on these guys/gals to get my car repairs done at a good honest price! Always a welcoming atmosphere and always take initiative to taking care of all their customers. Couldn't ask for a better business to take care of all my cars needs. I won't go anywhere else! read more

Just had some work done on my Suburban at memorial, and they were friendly courteous, and very helpful. Pricing was also very competetive. I will go there again. read more

My Infinity G35 needed a lot of work and I was caught between deciding to sell it or h ave repairs made. 150,000 miles on it and outside sales can wear a vehicle out. Their team did the maintenance needed, replaced all four tires, aligned it, serviced the transmission, drained and replaced all the fluids, and turned the car around 180 degrees. I will never go anywhere else nor do I recommend anyone go elsewhere, these guys are the pros. Car is still in alignment at 170K miles and runs like new thanks to them! read more

Convenient location and great service! They are always willing to get you in and complete the service quickly and easily. I really like the convenience of having my tires rotated every time my oil is changed without additional charge after the first time. read more

Call me crazy, but I like the old Memorial Drive Tire and Auto. When you use to walk in you felt welcomed, people always were always friendly, but now with the new owners that feeling is gone. With all the desks set-up, it's like they are ready to pounce on you! I liked when they had the sitting area in the corner with the tv, gave me some seclusion from all that was going on within the office and gave me the comfort to just sit, relax and watch some tv. New employees are not very friendly and the one new owner (with the blond hair) is one of the rudest people I've encountered in the business world. I guess it may be time to take my business elsewhere. So sad. read more

I called today to make an appointment for my vehicle. The women that answered the phone was so incredibly rude to me. I told her one of my tires has a very slow leak, she stated so you need to have a flat repaired? No, a very slow leak. She started arguing with me and telling me I obviously know nothing about cars. Um ok, so I told her to just cancel the appt. because if this is how you treat your customers I will go else where! read more

I wanted two tires installing on my car. I provided the tires. I took my car to Memorial Drive Tire & Auto &, in summary, paid $86.60 to have two of my own tires fitted, it took 55mins. I inquired about why this was so expensive, here's the breakdown; $20 to fit a tire & a further $20 to have the wheel balance, plus tax. Walmart charge $12 per wheel for fitting & balancing with a surcharge of $5 if you provide the tire (these prices are clearly advertised on their website). This would have been $36.81 had I done this at Walmart. 'Convenience' & a comfortable seat while I wait a long time isn't worth 100%+ extra. I know where I'll be going next time. I'm sure there are legions of naive Memorial Drive clientele being charged over the odds on a daily basis by this place. read more

I always have a great experience here. Fast, friendly service with the most courteous employees around. I never feel like I'm being sold a bunch of extra stuff I don't need (like some mechanic shops do) and I feel as though I'm dealing with honest and ethical people. Those things are hard to come by these days. The inside is clean and comfortable and there are magazines, books, and tv to help pass the time if necessary. read more

BEWARE!!!!! BEWARE!!!!!! BEWARE!!!! This place overcharges customers as a regular practice. I took my truck to this place to get my inspection done. A little background info: I had taken my truck earlier in the year to Firestone to get a complete check, they changed belts, rotated/balanced tires, check fluid levels etc...my 2002 Toyota Tacoma was running like new. However when I walked into this place they had me wait 45mins only to tell me that I had $1574.52 worth of repairs to do BEFORE I could get my inspection sticker. Needless to say I left and went to another place PASSED my inspection and was out in 30mins!!!......Did I mention this was all the SAME DAY!!! I showed the guy the bill from this place and all he could do was shake his head. This place is a scam and I'm reporting them to the Better Business Bureau they TRIED to take advantage of us and I bet they take advantage of a lot of other people. The shop is located in the energy corridor/Memorial area so people have lots of disposable income but nobody deserves to have their hard earned money taken from them in such a unscrupulous way. DON'T GO HERE!!!!!! read more