If you want your bridesmaids to look like clowns, feel like clowns and be treated like clowns this is your go to shop. Nothing better than feeling like garbage in material where sewing is stitched in places never heard of before. Got a chest? Worry less. They will have those built in for you at your neckline like every other giraffe in the zoo. Just found out you're pregnant? Call out of the wedding. You'll be talked about to other bridesmaids and clientele how hell was visited for you just to find out they gave you the try on dress in the store. Dry-cleaned and freshly pressed. "Here you go sweetie, I did nothing." The most unorganized, unprofessional and unfriendly shop I've ever been to in my life. Waste of time, money and most importantly your peace of mind. Don't believe me? Look at how organized their times are in the pics below. It's been like this since February. So which one is it? Disappointing to say the least. read more

See all

I purchased my wedding dress here and had a great experience. I went into the experience overwhelmed and stressed out, but Reem and her associate Anna were SO helpful, warm, and understanding. They really know their stuff and helped me find the perfect dress for my body and for our wedding's aesthetic. They have a great selection of gowns in every style, from all the designers and lines I was considering. The staff have a great eye for flattering anyone's shape. The prices are phenomenal, especially compared to Manhattan prices--it's really worth crossing the bridge to check out Reem's shop. In fact, we cancelled all our other dress shopping appointments after finding THE dress here on our first try! After I said yes to the dress, the alteration process was super smooth and easy. Reem and her team were great to deal with, and we went back to have the gown cleaned and preserved after the wedding as well. Thank you to Reem and Anna for all your help!! read more

- Memories is the first bridal store that I went to. Reem and Ana were very helpful and patient finding styles that I wanted to try and also suggested ones that would compliment my shape. Reem and Ana are honest and not pushy. They make sure you love the dress and don't don't force you into one. They suggested I come back in two weeks for one of their trunk shows. This is where I found the dress of my dreams!! Alterations are done on site, which were perfect. I cannot recommend Memories enough!! Reem is a sweetheart and makes the entire experience truly wonderful!! read more

Not impressed. I called this boutique to inquire about a Morilee bridesmaid dress. On Morilees website it indicated that Memories carried the style number I was looking for. Turns out they do not carry that style # and that is okay. However, it was the conversation I had with the store manager or owner after that is not sitting well with me. I suggested that I still come in and have a look at her bridesmaids dresses and asked if they have a large selection. Her response was to ask me when my wedding was (9/24/20) and to continue to tell me I won't have my bridesmaids dresses in time. She continued to speak in a condescending manner and tell me what was going on with the coronavirus, as if I wasn't already aware. I am completely disheartened and actually quite appalled by this stores approach to customer service. I guess they are so busy and have even clients, they didn't seem interested in having my business. I have received MUCH better customer service at other bridal shops in Bergen county. read more

This place sucks in every aspect. If you want your bridesmaids scrambling for their dresses the week of your wedding this is your spot to go to! I wouldn't recommend for working women as they expect you to work around THEIR hours. They expect you to call out of work for alterations that they only do on weekdays hilarious. Get your altercations elsewhere, all the dresses were ripping apart during the wedding the stitching and details were horrendous. Owner is rude, customers are weird, the whole experience is uncomfortable. Dresses looked disgusting day of. Sizing was horrible. Breast cups were on everyone's neckline. I mentioned it and the owner said who cares!!!! LMAO who cares? The owner told me not to care that the boob pads were no where near my boobs. Instead of fixing it? Isn't that what the paid alterations are for? Smh. I paid $300 for a dress I shouldn't care about? Ugh I wouldn't go back here if someone paid me. Actually, can anyone confirm if they take the dresses back? read more

Thank you so much to Reem and Anna from memories bridal for helping me to find my dress! I also got all my bridesmaids dresses here and my mother in law got her dress! Prices and Quality are awesome! Highly recommend! read more

See all

Reem and Daniella are both amazing! I came here for my wedding and my sister came here for her wedding. They are super helpful and reasonable throughout the whole process. Their attention to detail is amazing. Would definitely recommend! read more

I came in here last night in the hopes of ordering a dress for my friend's wedding. Unfortunately, they didn't have the ONLY dress I was even going for. I tried on a few other selections but they weren't THE dress. The shop itself is nice but they have a very small selection of sample dresses. The owner and her associate were both friendly and helpful but I felt a little pressure to buy right then and there. Why am I going to buy if you don't have the dress I came for? The only way to get it was to order it. read more

I searched and searched for the perfect wedding dress and Memories Bridal by Reem made all my dreams come true!! She has an amazing selection and I have easily sent 4 of my close friends there within the last year. Not only will she beat any price, she will order any dress you want (even if u find it somewhere else) and tailor it to the perfect fit!! She even threw in a beautiful piece of jewelry to complete my look. I found a great belt and headpiece too thanks to the staff there :). I did not feel rushed at any time and I was there a lot. Such a warm and welcoming environment. My mother-in-law found a beautiful dress and she took excellent care of all my bridesmaids too!! I hope to only deal with Reem moving forward!! Best bridal experience ever and I am a seasoned professional. read more

Memories Bridal by Reem - So happy with my experience here!! Highly recommended :) - Bridal Near Me - Ridgefield, New Jersey

See all

I bought my wedding gown here 1 week ago. Yes, it's true, there are no tags on the dress. They would not let me take pictures or tell me the designer even after I paid for it but that did not make me love my dress or the experience any less. I live in California and made an appointment at this place several months ago so I could go wedding dress shopping with my mom and friend. When I arrived at the shop, everyone was friendly and made us feel welcomed. I was given a paper to fill out and Ana asked me questions about what I wanted and asked me to show her pictures of dresses I liked. We also discussed the venue and my budget. From then, Ana got to work and picked 8 dresses that fit the style, feel and budget I had described. She included 2 extra that did not fit the style but she thought would look great on me. No one tried to push a more expensive dress on me or make me feel uncomfortable. I tried all the dresses but my mom, friend and I all fell in love with the first one I tried on. While trying on the dresses, we discussed possible improvements for each, what I liked and did not like. The type of fabric and embellishments. She made it clear that mostly everything about each of the dresses was customizable so if I did not love one detail but loved the rest, we could change it. At the end, I bought the first dress I tried on. The dress I fell in love with. One week later, I still do not know the designer and I don't care about that because I love the dress. It was under budget and I felt beautiful in it. Also, alterations are free of charge. read more

After going to over 30 stores, from the east end of Long Island to Brooklyn, Manhattan and NJ, we finally found the best bridal salon on the east coast! Reem & her staff listened to my daughter & together created her dream wedding gown. Reem measured perfectly & we had to put a lot of faith in the fact that she ordered the dress with all our changes correctly. She exceeded our expectations! The dress is stunning & she even surprised us with a gorgeous Custom cathedral veil. Reem & her staff were extremely friendly, kind, professional and she treated us with great respect. We can not thank them enough! read more

My experience at Reems was amazing. She went above and beyond for everything. I had my dress customed altered and she got all my measurements perfect! The dress fit perfectly when it came in! All I needed was a hem! All the little detailing on my dress was perfect. Being a Covid Bride is so stressful and she made me not stress at all and made my experience every time petfect! She went above and beyond more then any bridal store! Reem and her staff are absolutely amazing, if your looking for a unique one of a kind dress and experience! This is the place to go!!! read more

I didn't like my experience in this store. I thought Reem was rude and distracted. She barely paid attention to my sister. It might have been because the store was crowded. There was no room to look in a mirror without people walking past. Also, can't take any pictures (as if people can remember every single dress they try on). On top of it all, she didn't ask for a budget probably because she was just looking to make a sale and not looking for the right dress. Definitely a waste of our time, I would not recommend it if you are looking for expertise, attention and patience. If you are in the area, go to For My Wedding in Cliffside Park instead, they rock. read more

How lucky was our family to have found Memory Bridals by Reem in Ridgefield, NJ! We had already been to so many bridal places all over NJ and NY and our daughter was struggling to find the right dress - her dream dress. It wasn't that we had any bad experiences anywhere else - its that we had the most amazing experience from the moment we walked into Memory Bridals and met Reem and her crew. In two minutes, we felt like they were family and cared as much about pleasing our daughter as we did. Reem knew exactly what to show her, had a lot of different dresses we hadn't seen anywhere else, and she made her feel comfortable and assured her she can make any changes and alterations my daughter wanted. They followed through on everything they said and customized her dress to be exactly what she had always envisioned her whole life as her dream dress. They listened with open ears and big hearts, and made her dress even more beautiful than we expected. We added sleeves, changed the neckline, changed part of the illusion back, added applique in different areas, added more crystals and bling, had extra fittings, and not once did they nickel and dime us or not have a big smile for us. We only wish someone out there had told us about them and we had found them sooner...so we are writing this to let you know you must go here, they are the most professional and caring bridal shop. They are now family to us and any time we need a formal gown of any kind - they will be our "only" stop. They also have a huge amazing selection of accessories from gorgeous tiaras and hair combs to any jewelry you might need at such reasonable prices. We can only tell you that you will not be sorry you went here for any special occasion and in fact you will probably cry when you pick your dress up and say goodbye to them! They aren't five star - they are fifty stars!!! Sue Cohen read more

Here's a tip for all my fellow brides. Normally, this finding THE dress you are marrying the love of your life in, is of utmost importance and you really look forward to this. Well, if you go to Memories Bridal, you won't get this beautiful experience you will want to remember, but one you will wish to forget! During my first appointment, I went with a list of the designer dresses I wanted to try on ( which they claimed online they had), only to find out that they only carried ONE out of the list of ten dresses I gave them! okay, fine, so I agreed to try on the similar dresses they had. they were beautiful dresses, but did not live up to the quality of a wedding dress you would expect. Long story short, after feeling pressured with every dress I tried on, I decided to reschedule and come back if I didn't find anything or for my bridesmaids and my mother's dress. The Friday of that week I was happy to find my dress at Pronovias in NYC, where I had the happiest experience ever. So I came back to Memories Bridal on Saturday, and told them kindly that I had already found my dress elsewhere but that I was still very interested in finding dresses for all of my bridesmaids and my mom with them. This lady did not keep her cool at all! She was upset, like if I stole money from her or something. She was extremely rude and unprofessional! First of all, she told me that in that case, she'd have to reschedule because she had other brides waiting for her. EXCUSE ME! I had made time to go all the way to their shop because I had a ONE HOUR appointment reserved with them, WHat do you mean, you have other brides waiting? Second, she kept going on and on about how I made a mistake by not buying my wedding dress from them, because they could've given me a cheaper price. I DON'T CARE! I chose my dress and I'm happy with my decision, why couldn't she concentrate on making business with my bridesmaids dresses and my mother's dress?! That would've been professional. Then, she started ignoring us ( and was nasty to one of my bridesmaids) because she had a ring bearer appointment scheduled in the same hour I was. Whatever, someone else comes to take care of us. A much nicer lady, but still, going on about my mistake in getting my wedding dress somewhere else. At the end of my appointment, the owner of the store, Reem, was stuck in a little room at the end of the store, offended and didn't even want to look at us (because I didn't buy my wedding dress with her, while I was still bringing her my bridesmaids and Mother's business), we were being pressured to buy our bridesmaids dresses URGENTLY during the same week, because or else I wouldn't be able to get them (LIES!) and also, I was being pressured to cancel my wedding dress order with Pronovias, and order it with Memories Bridal for only $300 less. Do you really think I would trade in excellent customer service at Pronovias for the rudest and most unprofessional service I've encountered, just to keep $300?! They've completely lost our business now. And I will urge all brides I know not to set foot there if they want a beautiful bridal experience. read more

Brides please beware. This store will not tell you the designer or the style number of your bridal gown until you order it. I tried on several dresses and they would not tell me the designer I was trying on. Not only would they not tell me the designer, they have gone so far as to remove the designers' tags on the dresses and replace them with their own tags, their own identification numbers, and their own prices. What really rubbed me the wrong way is that the woman who helped me in the dressing room told me it was no problem for her to tell me designers I was trying on. She told me it was "no secret," she just had to look it up and she would call me the next day with the information. As I was leaving the shop the owner told me something completely different - that they couldn't tell me the designers because these were their "private" designers. I called the next day for clarification and the owner told me they have this policy to protect their business. They carry some dresses by the designers listed on their website and some are by private designers that only make dresses for them. I asked her how a bride could possibly buy a dress when she has no idea who the designer is and she told me "Does the designer really matter? If you like the dress and it's in your budget why do you need to know the designer?" Really? A bridal salon owner is telling me the designer of my dress shouldn't matter to me? I'm supposed to pay over $2000 for a dress without a designer? Second of all, if you have a private designer that is only making dresses for your shop then you should be happy to tell me that one of the dresses I like is by that private designer because that would mean I won't be able to find it anywhere else. I'm left feeling that this store is up to something shady. Completely removing the designer's tags from a dress just isn't right. I have been to many other bridal salons for myself and for my sisters and I have never seen the designer of a dress be kept a secret. I've done research online and this is not a common or accepted practice. By hiding the designer/style number from me I'm left to think one of two things: they must be ripping me off on the price or they're selling me a knock off/no name brand. This is an absolutely terrible way to do business and to protect your business. If you're knowledgable, friendly, and good at what you do then there is no need to play these games. read more

I went to this bridal store because of the amazing reviews it has. However, as a bride-to-be and being the first time I am trying on a wedding dress, my experience here was not it's best. I felt rushed and I did not get to enjoy this wonderful experience. Dress shopping should be fun and not rushed nor unhappy! My bridesmaids went with me and as soon as we walked in we did not even get acknowledged. The boutique was not packed where I could understand why I was not being acknowledged. I arrived 15min before the time I had set up my appointment. When I walked over to the front desk I as was appointed to the person that will be working with me. She began to take dresses out and all. She instantly wanted me to start to try on dresses, but two of my girls were still on their way. I told her I was early because my appointment was set up for 3:30pm. Her response was that she had another bride coming in "anytime" so she wanted to make sure she had enough time to work with me. That bothered me because I made an appointment and why would that other appointment overlap mine? Needless to say, I went ahead and began to try on dresses. When it came to trying on dresses I was not allowed to step out of the fitting room. My bridesmaids had to see me from the fitting room area. I was only given a limited amount of dresses to try on! When one of my bridesmaid asked to see if a veil could be put on to get the full effect, the sales lady said " no, we only do that if she has chosen her wedding dress" It was nothing that I had expected. After I was done, one of my bridesmaids asked to see one of the dresses that had tried on prior since she had missed the first two. The lady was not happy and said "fine only one". I did not like the way she responded back, since we were all being polite. In all this whole thing took 23 minutes! I felt that I did not get to enjoy the experience at all. I must say the dresses were beautiful and had the customer service been better I would have bought a dress here. It sadden me that my first time trying on dresses was not the best experience. read more

Reem, is AWESOME!!! I couldn't have been a beautiful bride with her and team! If you you're looking for a gown for any special occasion this is your shop! Reem, was a dream to work with. Her store was inviting and well organized. Since I knew exactly what I was looking for my experience was easy breezy. As an owner she was very involved with my purchasing experience. Unlike other store owners who allow their staff to conduct majority of the business. Her kind honesty helps lead you in the right direction. Reem, also assisted in finding a Mother of Bride gown for my Mom. Overall with fair pricing and generosity I would definitely purchase another gown from her! read more

I cannot say enough about Memories Bridal by Reem! Reem, Frances and Anna are wonderful! Reem knows what a bride should wear before she even knows herself. The service that Reem and her staff gave me was excellent. She is very warm, patient and supportive. The prices are good and better than New York. Earlier in the day, I had tried on a number of dresses but no luck. Then, I went to Reem's and there was a trunk show. Each dress that I tried on was better than the next as Reem knew that a fit and flare would look best on busty and curvy woman. The very last dress was my "yes" to the dress! It was strapless and Reem made me short lace straps to match my dress and give me extra support. Also, she sewed in a corset as well as a piece of lace from my mother's dress into my dress. Lastly, Reem made my veil, which complemented my dress perfectly. My NOW husband just loved my dress! I cannot thank Reem and her staff enough for everything they did for me. I especially cannot thank them enough in helping with my sister picking up my dress. Two days before my wedding and on my way to New Jersey, I took a very bad fall and hurt knee rather badly, so I could not go myself to Reem's. I sent my sister and my mom and Reem and her staff were so helpful. THANK YOU Reem for everything. read more

Love Reem, her work is impeccable. I was always treated so well and was able to get my bridal shower, wedding and other gowns from her. The amount of Astra crystals and beading added to my gown was amazing. She was able to create cover ups, shawls and boleros for all of my families gowns as well. read more

If you are looking for elegance, style and classiness, Memories by Reem is the place to visit. Reem and her wonderful talented and amiable seamstresses are very cordial and they make you feel extremely special. I highly recommend this outstanding Bridal Boutique for any special and memorable occasion!!!!!! read more

Avoid this place at all costs!!!! We came here to get a dress for my mother and Maid of honor. They are very pushy!!! They make it seem like you cannot get the dress anywhere else and you HAVE to put the order in the second you say you LIKE a dress!! Once you put a deposit there is not turning back! My mom was not happy with the first dress and asked to change it and Reem was very annoyed! As a family who owns businesses.... I know that to make a business successful you have to make the customer happy because those happy customers bring other customers!! When my mother went for her fitting they made the dress too small and told her she gained weight!!!! When in reality she lost weight!! The stitching on her dress was done absolutely horrible and unprofessional! My 10 year old niece could have done a better job!!! They noticed my mom was so unhappy and lowered the price of the alterations! Do not go to this store customer service is horrible and work done on dresses is even worse!! read more

See all

Avoid going there at all costs. They sold me a fake veil pretending it was real from a designer at full price. Read below if you want to hear my full story. So I am new to the US & didn't know anyone who could have guided me to a store so I checked online & came across a few stores. I chose Reem Bridal because she seemed trustworthy & looking back her and her sales crew were quite pushey. So at my first dress fitting, I put in a deposit for a dress I found there which I wasn't 100% happy with. Walking away that day I kept thinking of another dress that I preferred in another store. When I realized I made a mistake, I called back the Reem & they agreed to switch my dress for the same price. That made me feel really good about the store & trust them. Months later the dress arrived & it was what I hoped, first fitting went well. The ladies at the store kept making me feel like they had my best interest at heart like a mother who couldn't be with me. I knew the service wasn't excellent but that didn't really bother me - as long as my dress was perfect. A month later my dress was altered and I went to try it on - then it needed a few more changes, I picked a veil and a head piece & she told me that I HAD to buy one of those big skirts that you wear under the dress to make it big. So I ordered everything & paid everything off in full (I guess big mistake). I scheduled my last & final fitting 7 weeks before my wedding & when I went to try it all on - the veil hadn't arrived & neither had my head piece & the skirt you wear under the dress. She said it should have arrived & it would probably arrive that same day - she made me feel really comfortable so I agreed to come back just 10 days before I was scheduled to fly abroad for my wedding to pick everything up. Let's get to the piece about my veil. So she had explained to me how she would make my veil & I agreed but then I found a matching veil from the same designer as my dress. I called Reem to ask if I could get that one instead or one similar & she insisted it would be best to get that one from the designer but I would have to pay the difference as this one is more expensive etc. I said no problem. When I went back to pick up my dress plus everything the veil was all crumpled up in a bag and I was like oh this doesn't look like the veil I ordered. She said yes it is and quoted the designer name. here try it on, see its what you ordered. So I was like oh ok yeah it's the one. I felt bad for challenging her. It kept playing on my mind all day so when I got home that day I checked the veil and it looked wrong, I mean the quality, the finish, the material all of it wasn't up to standard as the designer of my wedding dress. They were meant to be the same designer, the material was so different, it was just so off. Also there was no tag on the veil... the one which talks about the material and the care instructions etc. So I googled online & found a second hand veil for sale (exactly the same but in a different shade) & realized that it should have a tag on it. So the next morning I called the designer directly to ask if they had sent this particular veil to this store & they confirmed that they hadn't. I checked if they sent my particular dress to this store - which they had so at least I knew the dress was real - but my veil was fake. I was tricked into buying a fake veil and overpaying for it. People usually avoid buying things online because they don't want to be stuck with fake crappy items on their wedding day. Well I would avoid this store for that. 10 days before I'm due to travel for my wedding I'm left in a predicament all because some woman wanted to make a bit more money out of me? I went back and confronted her and she claimed it was her sales associate and she had nothing to do with it - it's a small shop, the owner should be in full control of the finances. But let's be honest, I guess Reem has been in the wedding business for many years, when I challenged her about the veil not being the one I wanted she should have realized the quality was off & then that there wasn't a tag. But she insisted it was the real one - enough said. I did get a full refund for that disgusting veil but purely because she wanted me out of her shop away from her two customers trying on dresses. DO NOT GO THERE! read more

Thank you Memories Bridal for making our wedding day so special! Reem and staff were very friendly and provided excellent services! I got my wedding gown here, as well as my bridesmaid dresses. We received so many compliments. All of our dresses were absolutely beautiful! 5 stars!!!!! read more

We found this boutique online while searching for a specific dress for my grandmother to wear to my wedding. We emailed the shop and they got back to us telling us they didnt have that particular dress but carried others by the same designer if we wanted to come in to take a look. So we scheduled an appointment and went in. It is a small boutique and Reem and her staff are very attentive and very knowledgeable. Over the course of 4 months with going back for alterations, etc my grandmother ended up purchasing 3 dresses (two for my wedding and one for another event) and I was able to find my veil for my Mori Lee dress ( my dress was purchased else where, but they carried the same gown and matching veil, which we ended up customizing to be three layers) my tiara, the dress I wore for my bridal shower as well as the dress I wore for our romantic candle lit dinner on the beach on our honeymoon. Reem and her staff worked closely to give us both what we wanted and to achieve the looks that we felt comfortable with. She worked with us price wise and always was able to accommodate our schedule. We would recommend this boutique. read more

Where do I even begin?! This entire experience that I have had the pleasure of encountering at Memories Bridal Shop has been such an unforgettable, moving and positively emotional remembrance! My wedding is October 15, 2016 (12 days) and I have to say that I am actually sad that my days of visiting this shop (fittings, final pick up) are slowly coming to an end. There has not been a time where I have gone into Memories where I didn't feel completely special, unique or exceptional. Each and every time Reem has personally greeted my mother and me with a hug and a kiss! It didn't even feel like I was going into a Bridal store. Instead, it actually felt as though I was visiting a long time friend or family member! Reem truly cares about making her brides feel unique, special and well taken care of! She actually customized my dress so that it is unlike any other gown out there. All I did was show her a picture and she left me absolutely speechless with the final outcome! Her patience and genuine nature are unlike anything I have seen on my journey towards finding the perfect dress. Other places have rushed me or even have pressured me into believing that "This gown was the one." Reem truly allowed me to express myself without any pressure whatsoever! I did not feel rushed nor urged to make a decision. She is truly one of a kind and was such a delight to work with. More importantly, alterations and my cathedral veil were included in my final price and Reem even sewed in a piece of my father's shirt in the shape of a heart, which is something I could never thank her enough for!!! The amount of happy tears that have been shed in this place, from my mother, my cousin (maid of honor) and myself are countless and I am BEYOND fulfilled with gratification and appreciation for all of Reem's hard work in making my journey towards becoming a bride one of the most treasured emotional experiences I have to look back on!!! read more

My mother has known Reem for years and has purchased many dresses with her, for all types of special occasions. When we began the process of shopping for my wedding dress, my mom suggested going to Reem. I am happy I listened to my mother! Reem is the best! She is understanding and so skilled in her trade. All of the women in my family found the perfect dress for my wedding with Reem. She knows what styles and colors will look best on you solely by looking at you and by observing your reactions to certain dresses as you browse around her bridal shop. I also got my bridal party's dresses with Reem. When they went to their fittings, they were advised to move around and sit down in the dress to make sure that the dress was comfortable and fit properly while doing activities other than standing. Reem and her team have impeccable attention to detail and it was very much appreciated! Once you are her bride, you may take as many photos of the dresses as you want. Reem is open to feedback and goes above and beyond to make you feel 100% satisfied. The staff is professional and makes the experience pleasant and memorable. The seamstresses are amazing and I was more than pleased with the final products! I recently went back with my mother and my cousins to find a dress for my brother's wedding! I highly recommend Reem and her team at Memories Bridal!! read more

See all

I have been going to Reem's bridal for dresses for over 15 years now and I can honestly say she is wonderful! From the moment you step into Memories Bridal Salon, before it was Bridals by Reem, she and her staff always go above and beyond to help you in any way they can. Whether its been my wedding dress, special evening gowns and now my daughters communion dress, they make you feel like family. I searched for that perfect dress for months, but Reem came through and found it. She will gladly work with you and your ideas and even have it custom made. The results is always beautiful and elegant. Perfection every time! read more

This was one of the most stressful parts of my wedding planning! I will say that I found a dress I loved and Reem was very attentive in my choosing of the dress, but no bride should be stressed about what happens after saying yes to the dress! Any time one of my bridesmaids or myself called to ask a question, make an appointment for measurements or a fitting they always mixed up my bridal party with someone else who "coincidentally" had the same exact first and last name as me! They even showed my bridesmaid the wrong dress when she went for her measurements. I did not feel confident when anytime I needed something, I couldn't rely on them to have their paperwork and facts in order. I was told my dress would arrive in October and it arrived in January (quite a big gap in time with no explanation why) and when questions were asked I received very rude remarks and attitude! Many of my bridesmaids also experienced very rude and unprofessional behavior. They lost one of my bridesmaids measurements which had to be redone, and when she went to pick up the dress (appointment was made) the alterations were not even started! On top of that, the straps of that same dress completely tore the day of the wedding! When I went to pick up my dress along with a few bridesmaid dresses (appointment made AGAIN) they were not steamed or ready to be taken home. I'm so disappointed in my experience here! read more

If I could give this place negative stars I would! I was in two weddings 6 weeks apart spent over $600.00 two dresses and not one of my bridesmaid dresses were altered properly. The first wedding I was in the dress was falling off the day of my best friends wedding they had to safety pin the dress to my bra to keep it from falling down. I had gone for two different alterations at this point. For the second wedding I was in I was in school and had no time to try on my dress prior to school being done. I had been in contact with Reem and she told me all she needed was 3 days to alter the dress. I go try on the dress and the dress is HUDGE, so she pins me up and says ok your done. I had my dress picked up for me because I was studying for finals and the drive for me to Reems shop is over an hour away. 5 days before the wedding I get the dress to me and GUESS what this dress isn't altered property either. It was a short dress and the waist fit fine but she never altered my bust area. I was in a panic and that to bring it to a local seamstress by my house to fix her mess. STAY AWAY! I can't believe Reem lets brides and bridesmaids walk out of her shop after giving her so much business knowing that the dress was not altered. No wonder why she says the alterations are free she doesn't do them. read more

Extremely unprofessional establishment. It took 3 months to order a bridesmaid dress due to many unreturned phone calls. Apparently there is only one staff member who handles ordering and she's only available from 11-2. During that time she takes 3,1 hour consultations and does not return calls. I live out of state and ordered over the phone. I was never notified when the dress came in. When I finally received the gown it was huge and could not be ordered. After days of leaving messages and calling within the 11-2 time frame I finally made contact. The women at this location was the most condescending, ignorant women I have ever dealt with. They would not even allow me to speak. Anytime I would start to talk they would interrupt and talk over me. I was told that I am not their priority. That their business is like a hospital and they will handle the calls in the order they came in within the 11-2 window. It did not matter that I was unavailable during those times. Even when I asked for them to allow me to finish speaking they continued to talk. I asked to speak to a supervisor or owner and I was told "as far as you know I am the supervisor and the only person you will talk to." What supervisor only works 11-2? Long story short I was told "I'm not going to do anything to help you because I don't want to." Save yourself the money and aggravation and go to a professional establishment where they treat customers with respect! read more

Memories Bridal by Reem, What can I say. This is not the first time getting married and all I can say is , I have never cried in a wedding dress, Basically, REEM just kicked Kleinfeld's backside . Let me tell you this Memories Bridal by Reem , staring from Reem, to Danielle/a and to the whole entire staff to Maria who literally made my dress from a picture on a cell phone that NO other store could get, honestly do I care what label I'm wearing NO , but cause as other's have stated There was no tag or label on the dress.it's not important it's what the dress does for you. For me,, yes if you have a business, your going to protect it , your going to offer someone something better , that's not being selfish or rude, that's someone trying to accomodate or go above and beyond to please someone or help someone out. Ms. Reem and their staff are there for the LOVE OF THE BRIDE . I went to many shops in NJ and called Kleinfeld's and NO one was as sincere, honest, professional and caring like Reem. As far as appointments and other situations, it happens, They have always been accomadating. and will always try. My quest for my dress started when I was looking for a dress that Kleinfeld said was too old to find and they advised me to go somewhere else , that's awful, other stores said oh yes I have it , when I got there , not one dress with sleeves at all , not even close.I spoke with Ms. Reem , sent her a picture, made an appointment and after the bottom half of the dress was sent 2 months before my wedding ( they never told me once its too late , or you have to pay extra m nothing like that, they said well get it don;t worry), they made the other part of the dress Exactly as the picture . What else can I say . Give Ms. Reem and Memories bridal a chance , you will not be dissapointed. Ms. Reem truly is genuine and professional . read more