What a great experience! Dan, the owner, came to our house to fix our refrigerator. Not only did…read morewe receive an extremely fair price, he explained every step of the process and couldn't have been nicer. The refrigerator works as good as ever.

Update: I had the opportunity to speak to the owner Dan and he was fantastic. Dan addressed our…read moreissues and that this is not the level of service they strive to provide. He went above and beyond to resolve the issues and make everything right. Happily going from a one star review to five stars and we will use them again. Thank you, Dan! We've had Leonardi out for two appliance repairs in the last four months, and we won't be using them again. The first visit was for a dishwasher that had stopped getting the dishes clean. After a $300+ repair, it leaked the very next time we used it, causing over $2,000 in damage. That repair should never have been done, and the technician should have advised us to replace the unit. We gave them the benefit of the doubt that he did what he thought was best and called them back for a dryer issue. This technician said nothing was wrong, yet the problem has continued. Fool me once, shame on you. Fool me twice, shame on me. There won't be a third time.

This was the first place we went after our 20 year old fridge went out…read more Alex really was so knowledgable and we took our time looking and making our decision. We got our fridge delivered that night and our food didn't spoil. We were able to box up and put in the garage. I'm happy this happened in January so we could put our food out there in the garage. He showed us new, used, scratch and dent and we considered all of the options carefully. It was an easy place to shop and we will for sure go back when our next appliance dies. Thanks Alex! Carla & Mike (West Aurora)

Our experience here was great! The owners both personally went out of their way to make sure we got…read moreexactly what we were looking for. We got all of our appliances in our home updated at an awesome price! Highly recommend checking them out before you look for appliances somewhere else. Recommend 5/5

My Magic Chef oven stopped heating. Rich promply arrived to save the day when diagnosed & replaced…read morea failed inginter in no time. I will have Chicago Appliance Service all my appliance from now on.

Rich worked very hard to fix my Speed Queen washer. He checked out everything that was the possible…read morereason it wasn't draining completely. Turned out to be one of the two computers on the Speed Queen. The computer was expensive but I chose to replace it rather then look for a new washer. I would definitely recommend Chicago Appliance for any appliance item I have. Rich was great.

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

I signed up for a Yelp account just to tout this business. I have had multiple excellent…read moreexperiences with Midwest Appliance Repair. On one occasion, I had a washing machine we were ready to junk. It took one part to fix it, and Midwest Appliance explained how to install it until I was comfortable doing it myself. We had that washer for two more years before moving out of the house. More recently, our nearly new refrigerator stopped getting cold. I called Midwest first and they made me aware of an extended warranty that the manufacturer did not mention over the phone. They essentially saved me $600 on that trip. Our clothes dryer stopped getting hot yesterday, so I called them. They had a technician to our house by 1 pm today, he had the part they expected it to be in the truck, and the total experience cost $118, and less than an hour. The technician explained (in plain English) what the issue was and how we can avoid it in the future. Bottom line is that any appliance issue I have, I will check with Midwest Appliance first, and I recommend them to anyone.

Helpful excellent service and great prices on OEM quality replacement parts. If they don't have…read morethe part they can usually get it in a day. Forget E-Bay, those parts are mostly cheap junk. Get the good parts at Midwest.

He was honest, knowledgeable, tried to save me money and quick with his repairs. I would highly…read morerecommend Mo to everyone.

Moe provided incredible service. He explained everything that happened as he went along and how we…read morecan prevent future problems. He was quick, but friendly the whole time. Will call again and definitely recommend.

Live plants, quiet morning, interesting architecture as well definitely limestone marble granite…read more it really smells like coffee in there and they have all the little goodies too. That comes with the truck. from what I understand that's a number that you don't have in your wallet just in case I'll load up to one of those mirrors and double check for me

Fast response and was able to come out quickly. While was not the answer I wanted was fair and…read morehonest about the situation and offered suggestions for replacements.

We will always be using Switch service from now on! After a bad experience with a GE technician,…read moreTechnician Bek saved our washer/dryer combo machine. He diagnosed the problem right away, clearly explained everything, and the pricing was fair and transparent with no surprises. The turnaround was very fast -- as soon as the part arrived, he came back quickly and had everything up and running the same day. You can tell he really knows what he's doing and cares about his work. SO happy we found him and Switch Service. Highly recommend!

The company itself was very communicative via call and text about my appointment and what issue I…read morewas having with my washing machine. They gave me a two hour time window, and Bek, the assigned technician, was also great at communicating when he would be heading my way and when he was close, so I was not just anxiously waiting around during the window. When he arrived, Bek was able to diagnose and fix my washer very quickly and efficiently. Thankfully it was a relatively easy fix, and he was prepared with the replacement part needed in his truck already! He was very friendly and he made sure everything was in working order before he left. Great service!