The ice cream is always solid here, you know exactly what you are getting. I like that hey have fun…read moreseasonal flavors. There's something for everyone! My favorite flavors are the min chip, rocky road and chocolate chip cookie dough. My son recently got the cotton candy flavor and it was definitely crazy looking, but good! He actually got a sundae, and my one issue was that the cherry on the sundae was so gross! It did not taste like a maraschino cherry at all. It left such an awful taste in my mouth. I hope they take the feedback and improve the quality of the cherries! Great selection of cakes (definitely recommend ordering in advance to make sure you get what you want) and great customer service!

I rarely go out of my way to put my energy into writing a bad review but OH BOY! I'm definitely…read moreputting the energy into it today... As a customer who lives right down the street I would come into this location to get ice cream when I needed a picker upper, the past 4 times I've been here I have been treated very poorly by the employees when I ask the reasoning for their so called policies. This location has had an advertisement that when you purchase 2 scoops you get a free waffle cone. On one of the visits I was there intending to buy 3 scoops and I asked if I can get the free waffle cone. The employee said "No" and that was all they said. I asked why wouldn't I be able to take advantage of the offer and they said "it's only when you buy 2 scoops". I'm literally buying an extra scoop which cost more than the 2 scoops and I can't have the cone? WOW! hence that I was going to be buying 2 orders of the 3 scoops. I told them never mind and walked out. On another visit after that I went in and attempted to give this location another chance. I asked for my 2 scoops in a cup and asked to take up the offer of the free cone. The employee said "you won't be able to" and I asked why? I'm already purchasing 2 scoops!? They said that the scoops had to be in the cone. I find that reason to be extremely stupid. I explained to the employee that I was stopping by after work and the reason that I wanted the 2 scoops in the cup and the cone on the side was because I was going to put the ice cream in my fridge and eat it later. I was only getting it now because I was tired from the day and once I got home I didn't want to drive back out. It was info that I didn't need to tell them but I wanted to explain my thought process behind it. They still said no so I ended up purchase my own cone because I didn't want to get into it any further. Today I went in again thinking that maybe my visit would be good. I asked for two scoops and told them that I would be requesting that they can put the scoops on the cone but if I can have them put the cone upside down in a cup. The person said I still wouldn't be getting the cone for free. At this point I told them "I don't want it" and walked out. I rather walk out than say unpleasant things... I don't know what the deal is with this dumb policy. If you are advertising a free cone with a 2 scoop purchase then give me the damn cone, it shouldn't matter to you how I enjoy it! I'm already fulfilling the requirement. To the owner who I hope reads this... Maybe you should consider chatting with the team and ask them to not be so condescending for starters when enforcing a "rule". Maybe change that sign to say "with purchase of 2 scoops or more" or "2-3 scoops". Like you literally can be upselling an additional scoop(s). Until then I decided to boycott and no longer go into this location. I rather take my business somewhere else or just go purchase ice cream at the store.

I'm a really big fan of Cold Stone. I've been coming to Cold Stone Creamery here in Los Angeles…read moresince I was a teenager. One of my first jobs as a teenager was working for a Cold Stone Creamery. It was fantastic. Shout out to Dave Siemienski one of the franchisers who got Cold Stone Creamery out to Los Angeles. This day I had my usual: strawberry ice cream with brownies and raspberries. Delicious. The man serving me was super nice. Great ice cream chopping skills. Love Coldstone.

The cake and company refund policy get 2 stars, but the crew and their problem solving skills get 5…read morestars. Together they average 3 stars. I came in to buy a cookie dough cake and took it home. When I opened the cake the cake looked old and had freezer burn. (Like when you leave things in the freezer for long time and they get freezer burns and start forming crystals) I came back to the store to make an exchange and they were happy to do it for me but the next 2 cakes they showed me had same problem. I asked for my money back and they said it's company policy they cannot refund my money back to my card? The crew called their manager to try and make an exception but the answer was no. They offered several options to make me whole and we looked through their cake inventory and found one that I liked (I looked for the one that looked the freshest). I was trying to find a date on the box like when it was made or eat before date but did not find any on the case? Anyways, I am bummed because we like to get ice cream cake from cold stone but looks like their inventory doesn't get bought or replaced often. Sadly, I will look for other place to get ice cream cake. This review is only for their cake and their refund policy. Once they said they can't refund my money I gave in and took whatever looked the freshest. The crew was nice though and they tried their best to make me happy and I left with a cake. The picture is for the cake I did end up eating.

Friendly and quick service , been going here since I was little and super reliable…read more Gave us samples and attentive. Just went for a quick bday cake and got us in and out

Baskin Robbins is always easy and mainly because the staff is always so friendly. Recently I went…read morein and wasn't sure what I wanted, the staff asked me what type of ice cream I felt like (chocolate duh!) and they gave me a few different taster spoons of options. Score! I really feel like they only hire nice people here. So kudos to Baskin for that! Also, I don't have to ever wait too long in this location. Knock on wood!

If I could give ZERO stars I would. 1. We ordered a cake for…read more65 people from $200, there wasn't a problem yet, the cake that we ordered had a vanilla fill that was supposed to have walnuts and more stuff. We were told to pick it up at 11:30am because we needed it by 12PM 2. We were there the day of the event at 11:30am, bakery was closed, and one of the employees from the inside just waved at us saying NO. We called the bakery and they told us that our cake wasn't ready that they had a power outage, therefore they would have it ready by 12 and delivered by 12:30pm (since they messed up) 3. Our cake was delivered at 2:30pm (3hrs late), we paid the rest to the driver and as we're waiting for our change, the passenger (a lady), said -why you give change? (Thinking we owe them a tip for being 3hrs late with our cake) 4. We cut the cake and the waitresses started passing it down to our guests and BOY!! The cake was nothing of what we ordered, flavor was horrible (it looked very nice) there wasn't any walnuts, vanilla cream-fill, instead it had caramel A LOT and some sort of dry cookie that made it impossible to eat I WOULD DEFINITELY RECOMMEND STAYING AWAY FROM THIS PLACE, we made sure our 80 guests knew the name and location of this place so they won't order from here. Their lack of professionalism and communication is the worst, plus if they feel the pressure of not having it ready, they will make something to make it seem that at least they did their part, as oppose to basing honest and tell you straight out that they don't have it ready! WORST BAKERY IN THE VALLEY!!!

Amazing service and pastries look tasty!!! Definitely going to come back to this place !!read more

Hidden gem inside Jon's. They have really good items. They have spicy cheese pies and potato pies…read more Absolutely amazing. Try it out!

Saoun Bakery has some truly tasty Armenian staples. Their Lahmejun was fresh, flavorful and…read moresatisfying. Unfortunately, the staff can be quite rude and disorganized, which takes away from the overall experience. I wish the customer service matched the quality of the food.

Tried a scoop of the Marshmallow Sky ice cream. Satisfies my sweet tooth for the day lol…read more Marshmallow ice cream with chocolate chip cookie dough and chocolate chocolate chip cookie dough. Plenty sweet. Are there no sample anymore? Not sure but either way the server was nice and ice cream good! Thank you!

Love the other locations, this is the first Ben & Jerry's that I've been to that does not do…read moresamples.

Love Cinnabon, especially when you walk right by the kiosk and you smell the cinnamon rolls…read morefloating in the air. Today I tried the Harry Potter butterbeer roll. OMG! I taste butterscotch and so delicious with the added cinnamon. I gotta make sure I go there every day before cinnabon removes it from their menu.

Cinnabon is always a treat for us. The consistency of flavor is something we can always count on…read more There is so much joy consuming a warm cinnamon roll from this location. That staff was super friendly when we were there too!

We stopped in on our way to theater at the Geffen Playhouse. We picked the location based on its…read moreproximity to the freeway. This cute shop is located right on the corner of the strip mall on Ventura Blvd., making it visible from the street (I am notorious for driving right by the place I'm looking for, so this helps!). There is plenty of parking in the private lot. The ordering process was easy, and the staff was friendly and helpful when I was having problems with a reward. The mozzarella bites were delicious, and the cheese pull was fantastic! My smoothie was also perfect.

This is one of the best Jamba locations in the valley. Their staff is incredible, and they treat…read moreeveryone who comes in like royalty. Nick in particular is such a very nice and welcoming person. I cannot recommend this location highly enough.