A pricey place with a manager who is rude. Will not return to this. My kids tried a few samples and had this manager hovering over them. I went in and stood next to them - was not going to let him intimidate them. He had presumed they'd just take a few samples and not buy. I told him we would and he should give them space. He did not like that I stood my ground and he walked away mumbling. Summers starting and people will throng ice cream and fro-yo places. It's where memories are made for families. Put people who know how to treat customers as managers. This grumpy grumpus will drive traffic away .. read more

Frozen yoghurt is always a great treat for the entire family. They have a great selection on frozen yoghurt flavor. The yoghurt is smooth and not too overly sweet and makes a great base to add some topping at the end. The great thing about Menchis is that you can add/mix any flavor, toppings as much as you like and pay for your dessert based on weight. I also appreciate that they offer all the toppings prepackaged in little plastic cups with lids. So no little or big hands get their hands touching everything! They have many indoor and outdoor seating area and it is conveniently located at Watterscreek. Parking might be a little hard if you come just here for frozen yoghurt. But a great stop if you are already in the area and feel like grabbing some dessert after dinner! Friendly staff, clean and yummy frozen yoghurt. read more

Menchie's Frozen Yogurt - Toppings come in little cute cups - Desserts Near Me - Allen, Texas

Been coming here for years now and I really love the place despite the prices they have. My daughter and her friends went in, there were about 6 of them. 5 out of the 6 purchased their cups while one kid in their group was doing "samples". I am all for discipline and I even offered to pay for this kid but she refused. Anyways, the manage or owner, got so mad at the kid in front of her friends asking her "is this what you are only getting?" "Are you going to buy anything? If not throw those away!". I was already far from the group when this happened and I was really tempted to go and talk to the old man. But he already went inside and I don't want to further humiliate the kid. I don't think the small amount she samples will ever make a dent on how much they make from their overpriced items. Never ever going to this Menchies again. read more

Told me I can't get samples unless I'm buying. I walked in there to buy. Why else would I walk in? Owner was very rude. Never coming again.

Can we please stop packaging the toppings in containers, you have opened up the rest of the offerings, stop making people buy these maxed out containers and over charging. We should be able to buy the amount we want, not just making it heavier. Please stop using the COVID excuse, because if you aren't covering everything else or asking people to use sanitizer before getting soft serve, then they shouldn't be charged so much for weight on toppings. For the price I pod today, I'd rather get gelato. read more

This menchies is a rip off. They force you to take toppings in a container with a certain weight rather than have you control the amount you want. read more

Mechie's Frozen Yogurt is a delightful spot to grab a quick cold bite with the family. I find myself always stopping here after we leave the shopping area and spending a few quality family movements building tiny frozen memories. At some point, yogurt is yogurt is yogurt. But the yogurt is simply the reason you show up, the great attitude and personalities that I experience when we dine here are why we come back. I love watching my kids build their yogurt with all sorts of colors and tastes that I will "never" try... LOL It's great to see kids be kids, which is what we all become when there's ice cream or yogurt involved. They always have a great variety of flavors, the staff is always super friendly, the place is always clean and they experience is always wonderful. This place is a great complement to Waters Creek and my family will always return and enjoy the space when we are in the area. read more

There is no one to open the store. Even if you have a pick up. You're out of luck. The owner needs to open the store when employees don't show up. Poor service when the store doesn't open during hours of business. Terrible frustrating. Called the Plano store and they would hang up numerous times. Very bad customer service and employees. Just spoke to the store employee and she went to the wrong store. How do you go to the wrong store? Unbelievable! read more

Sadly we came to Menchis to use a gift card that was purchased for us and when we came in and got our frozen ice cream the store manager told us their gift card system was down & there was no way to look up what was left on the card or use the gift card for our purchase. Disappointed since we can't make it into town often we asked Lauren the store manager if she would be willing to give a discount or offer one of the yogurts for free and she said there was nothing she could do. She doesn't have a discount option for her screen. If she's the store manager why doesn't she have access to discount or comp the yogurt? Since our kids already pilled on their yogurt we couldn't exactly walk out because that's not the right thing to do. Upon repeated requests ultimately store manager Lauren did nothing to compensate for their system inquiry being out of service. Poor, very poor, customer service. Sadly we will not be back, ever. 1st time impressions are everything, no matter if you can provide a service or not you always leave the customer feeling satisfied. read more

Menchie's Frozen Yogurt - Desserts Near Me - Allen, Texas

See all

Menchie's was the perfect conclusion to an otherwise boring weeknight! I really wish there were more locations! This little froyo shop is nestled in the Watters Creek shopping complex in Allen - right across the street from the kids' playground and open field creek area. Brightly lit and decorated, it's sure to catch anyone's eye. They have 2 options for cups: waffle cups and regular cups. I haven't seen waffle cup options at other places before so seeing that was a first. What left me more impressed than other froyo places was the custom MTO froyo cakes, myriad of topping options and of course all the fatty dessert flavored froyo - close to 10+ varieties. They. Had. Nutella. Squeeze. Bottles. The toppings included: boba, several varieties of Hershey's toppings, fresh fruit, brownies, cheesecake, candy pieces. Definitely more variety than at other places. Some of the flavors ranged from cake batter, red velvet, cookies n' cream, dulce de leche, and marshmellow. Dulce de leche was perfection. With the summer and heat coming up fast, I'll be dang sure to come back for that froyo cake! read more

See all

I cannot believe this business started charging a 20% tip by default. This is self service!

Very tasty. Lots of flavors. Service is also good, nice staff. The area is calm and peaceful mostly.

Went to Menchie's for the first time and decide to try their flavors so I picked up their FREE SAMPLES and went to try some. I got two samples which I did not like so I decided to sit at a table to wait on my friends. As I'm waiting at the table by me self the manger/owner comes towards me and tells me "are you going to buy anything? If not then I'm going to ask you to leave now!" I told him that I was waiting on my friends but he told me that they already left (but then I later found out that they got kicked out from the same person) and if I'm not going to buy anything I need to leave. Which I didn't mind doing, but he followed me out and got on to me. He told me that what I was doing earlier when tasting the flavors they had that it was "STEALING". I tried to tell him that I was just getting samples but he kept saying I was "STEALING" and if I'm not going to buy anything then I shouldn't be using the samples unless if I'm going to buy something. Very poor customer service, as it was my first time trying this place I don't think I'll be returning after today. read more

Manager practically harassed my friend for coming in to use the bathroom to change her sanitary pad. Was extremely rude and followed us out of the store to yell at us for using the bathroom because we did not purchase yogurt. He said "can you not read?" In an extremely condescending and rude tone. Felt very uncomfortable and disrespected by this man. read more

This was my first time to Menchie's and it was amazing! This is a unique froyo chain because they have so many topping options that other froyo places don't have. Firstly you can choose if you want a regular cup or a waffle cup. Then you pick from their yummy flavors, and choose from 20 toppings. They also have chocolate syrups, caramel, and Nutella to drizzle on top! I got the cheesecake, chocolate, salted caramel pretzel, and birthday cake flavors. I went all out on the toppings choosing Kit Kats, Oreos, gummy worms, and Nutella drizzle. I highly recommend this place and will be back! read more

Menchie's Frozen Yogurt - So many toppings! - Desserts Near Me - Allen, Texas

the froyo was good. price is by pound. and there's a variety of toppings as well so you can add whatever you like to your froyo

I love that they have the toppings individually packed, but it's so much, that I definitely can't put all of the toppings in my cup or I'd be sick lol. I mainly come here for the Pineapple Soft Serve flavor. My parents are local so that gives me a reason to drive from Garland to Allen, and stop by to get some! Wish it was closer read more

We had a horrible experience at this menchies location today. We tried to use my gift card to buy the kids ice cream. The person doing the transaction said gift cards weren't accepted. Lauren said she was the manager. She was rude and spiteful. If she was a a manager then she would have the ability to give customer service. I still have a gift card that I can't use. read more

Menchie's is right by my house and we love to drive there for a treat! We often bring home the tubs of the ice cream.There is so many great flavors! Definitely recommend,My personal favorite is the Pineapple Sorbet, Definitely try that one.The staff is really kind and always has new flavors to try if you love frozen yogurt come here! The place is very kind and sells merch like stuffed animals and tshirts. read more

If zeroes stars was an option, that's what this place deserves. I have a Menchie's right by my house in prosper that me and my girlfriend go to often yet this one was a whole $7-8 more expensive because they prepackage their toppings with an absurd amount that is completely unnecessary for the size of the frozen yogurt cup. After reading past reviews, it makes sense with how absolutely terrible the manger is that they would use Covid as an excuse to increase the stores profits by wasting food and treat people like shit! Menchie's manger: if you are reading this, I hope you stub your toe. read more

It's amazing I've been here multiple times and each time I was greeted and all of the workers are very kind and nice with little kids I would highly recommend this place if you want some froyo. read more

This place was awesome! Five dollar Monday's are wonderful. Can't remember her name, but the younger girl with glasses in dark hair was super positive and helpful. Will be happy to come back again! read more

Please beware of the management at this business location. My daughter and three of her friends visited this frozen yogurt shop on 09/17/2022. My daughter and her friends were immediately under surveillance by the shop manager and/or owner from the moment they walked through the door. While sampling a couple of the frozen yogurt sample selections, the shop manager approached my daughter and her friends within minutes of them being in the store and stated, "you all need to buy something or leave because you all are holding up the line." Although, they were not in a line and nor was anyone else in a line. He then said to my daughter and her friends that "those samples aren't for you all." One of her friends informed the manager that they do intent to purchase a yogurt. The manager then proceeds to walk away. My daughter and her friends hurried up and made their selection and started to build their yogurt that they were going to purchase. They were in the process of applying the toppings to the yogurt when the manager approached them again and started loudly and repeatedly telling them to leave the shop while motioning with his hands for them to leave. My daughter and her friends put down the yogurt that they were making to purchase and exited the shop. The shop manager then stood in front of the doors to make sure that they could not reenter. In total, my daughter and her friends were only in the yogurt shop for about 5 to 7 minutes before being made to leave. Also, when my daughter and her friends first entered the shop, they were told by the non-management staff behind the sales counter that they could sample the yogurt selections. So, it's really shameful that the manager and/or owner would try to deter them from sampling by telling them that "those samples aren't for you all." It was at this time that they noticed another group of teenagers that were also sampling the frozen yogurt as they were; however, the shop manager did not ask the other group to hurry up, did not ask the other group to purchase something or leave, and did not tell the other group that the samples were not for them. My daughter and her friends are really hurt by this type of treatment aimed at them from an adult, and don't understand this level of mean-spiritedness. They have had little exposure to this sort of thing before, and therefore its difficult for them to understand this level of hatred that was directed towards them. However, I along with other adults can understand exactly what this is and why this happened, given how cruel, mean, and bigoted people can be now days. read more

I love Menchie's! I missed them so much from Florida. This location just opened today (3/29/2017) and it looks great. It's in the perfect spot next to Mi Cocina. Definitely stop by! They have lots of flavors that most frozen yogurt shops don't have and they have a free rewards program. read more

See all

Small selection of flavors compared to other frozen yogurt places. Many of the fruity flavors had a bitter aftertaste. Very artificial like... read more

Product is good, but the staff has an attitude problem. She was not accommodating and seemed bothered with our presence. This will be the first and last time that I'll be going here... read more

Came here for grand opening. Mad respect to the owners for being patient, there were a couple of rude, immature teens/children in line and they kept their composure and smiled. The inside is surprisingly not as small as I thought it would be, and it was nice and clean. There were lots of flavors to choose from and the toppings were plentiful. I really enjoyed the chewy brownies as they were soooo yummy. I didn't get to look at their prices as their grand opening had free fro yo so I can't comment on that. Their staff seemed joyful and I liked how centered they were on family. One comment I'd like to say that doesn't relate, they had free tshirts for the first few customers but all of them were a size youth medium ?? So I was kinda sad that I waited an hour just for a child sized shirt. Oh well. That doesn't take away from the great experience I had. read more

Menchie's Frozen Yogurt - Cookies and cream ! - Desserts Near Me - Allen, Texas

See all

Went with my daughters for a treat. Limited flavors. Decent amount of toppings. I went to pay and handed the girl my buy on get one free. She rang it up, and it seemed high. I asked if she took off the bogo. She said it's was but one get one half off. I said oh my coupon was bogo. She tried to argue about it, as she was holding my coupon on, I pointed to it. She looked and said, "Oh, well. It's too late now." Really?! Since there were other people in line, I just paid. I probably won't be back. read more

Apparently, it's OK to serve food during Covid at this establishment, but it's not OK to use the restrooms to wash your hands during Covid. Asinine! read more

They know just how to regulate the temperature on their yogurt so it is always smooth and creamy. Sometimes other Menchies make theirs too fast and it is icy and flavorless. This store never does that. Consistently good. read more

Yes, it was cold, but the smiles on the kids face were worth it. Love spending time with my girls here. It's their favorite. Love the area and the owner gave a warm welcome when we got in from the cold. Very helpful and very generous. read more

We love this place! My favorite thing about this is that all the allergens are listed for the frozen yogurt. They also take care not to mix for example a gluten-free flavor with one that does have gluten. Same goes for this sorbet. Store Vegas with sorbet so someone who is dairy free can get something safe. The toppings are not marked but easy to figure out. Usually we get our yogurt and go across to the play area. read more

I love Menchie's! I don't know why but It's such a cute yogurt chain. They had them in L.A. and I would go get my sweet tooth fix about once a week when I lived in Santa Monica. I remember telling family and friends that I wanted to open a Menchie's in Allen Texas or Frisco after hearing they were a franchise. This was back in 2010!! There was maybe one branch in north Dallas. Unfortunately, I was a broke student then! And now a very broke adult with student loan debt...shortly after the Menchie's franchise took off!! I didn't really understand what IT was about Menchie's I favored soooo much more in comparison to the hundreds of other froyo chains you see everywhere!! The CEO of the company sums it up in an interview with the Los Angeles times, Other chains "all sell a product and focus on that," he said. "We sell an experience of making people smile." Yes! So simple yet so smart! As a customer I have so many options and choices now more than ever! In order to keep me as a repeat loyal customer it's almost more important to focus on my experience and how I feel when I eat there or shop there. Menchie's definitely always brightened up my day!!! I'm instantly happy when I walk inside aNd grab my color changing frozen yogurt spoon! They have the right vibe! And it's not such a mystery to me anymore why..... This area is just killing it! So cheers to the smart person that opened the Allen Texas branch I will have to check it out very soon :-) read more