Hi my name is Susy this is my third time purchasing a car here at Mentone never had a problem with any service in the cars I got always had a good experience.The staff people are great people who are willing to help out any person or family in need of a car.They try to help u out in a good car and give you a good price . read more

DO NOT BUY FROM HERE!!! This was hands down the worst car-buying experience I've ever had. The vehicles here are overpriced, poorly maintained, and clearly not inspected properly. I purchased a Ford F-150, and the moment I drove off the lot, smoke started coming out from under the hood. That should tell you everything you need to know about the condition of their vehicles. I immediately tried to resolve the issue by contacting Jose, the salesman who handled my purchase. Instead of helping, he kept giving me the runaround every time I called. After repeatedly trying to get answers, he suddenly claimed there was no warranty, even though it hadn't even been 30 days since the purchase. Completely unacceptable. The customer service was terrible, the communication was frustrating, and it felt like they were doing everything possible to avoid taking responsibility. This has been an extremely stressful and disappointing experience. Buying from this place was a huge mistake, and I strongly warn anyone considering it to take their business somewhere else. I will be contacting a lawyer and pursuing legal action to resolve this situation. read more

I've had nothing but problems with the car I bought from Mentone Auto. They refuse to make the car safe to drive. I have had to put a lot of money into the car. I'll never go there again! read more

Worst Dealership Ever! They couldn't even get an oil change on the vehicle before selling it, they said they sell cars as in. Any reputable company would make sure the car AT LEAST has an oil change before selling it to the community. They don't do good business and are very rude when you try to reach out. Please save your time and money because they don't deserve it. Rushed me to give them an 80,000 check to be blindsided by maintenance. I knew this dealership was too cheesy to be selling an expensive car. read more

Great customer service, Fernando really makes an effort to get you the best deal. Overall excellent service. Very honest & puts the customers benefit first ! read more

Don't let them fool you . They sold me a vehicle that has issues from the start. It had a bad catalytic converter amd they replaced the radiator 2 times then the thermostat which I told them that the first time . I'm still having issues with the vehicle and I haven't had it but 3 months . Now they are saying it's my problem now and that I have to deal with it . So be very careful buying from them read more

I will never get a car or have a repair done on my car there again. They price they tell you miraculously changes while filling out the paperwork. The repair shop will not tell you the engine is shot until after you have taken out a loan, that you still have to pay. don't go there. read more

I take all of my cars here, even my company work truck. Jr. was kind enough to give me a ride home and picking me up after my truck was finished. Sunny is always reachable Wich is rare for the owner of a business. He personally gave me a great price for brakes over the phone and the price did not change when I got there. I would recommend this shop to anyone needing service on their vehicles. Thank you guys. read more

Thank for helping me out get approved for a lemon car. Stay away from this place, yes the sales man he is nice but he does not care about you all he cares is about making his commission check. The car I got the breaks are worn out, it has a oil leak that I had to change every 3 weeks, needs motor mounts. He had asked me to take it back to his mechanic all so he can lie to my face twice. Dont do business here you will get screwed like I did. Your best bet if you have a bankruptcy on your account go to rock Honda in Fontana they will help you and get you a car with no problems a d with warranty. read more

Mentone Auto Center - Used Car Dealers Near Me - Mentone, California

My husband and I decided to stop by here instead of heading to a big name dealership to see if they had anything we liked. Sure enough they had plenty of options to choose from. Alan was extremely kind, helpful, honest and patient with us. He made the car buying process so smooth and painless... which is something we had never experienced before buying other cars. I highly HIGHLY recommend making a stop here at this family owned business for your next pre-owned vehicle. read more

In June 2021 I trade my Mercedes-Benz for a BMW. Now almost a year later the Mercedes Benz is still under my name. I receive tickets, fines from the Toll 91, Irvine and street cleaner tickets. I asked to speak to Sunny. He was the one that helped us with the trade. I did not hear from him. I send emails, no respond. Only promises he would call back. I spoke recently to Jose the manger. He seen what a ridiculous mess I was in. He said "I yelled and told him why he has not done this". I send the picture fines to Jose. On my birthday May I received another fine. I send another picture message to Jose. He called back promising everything will get resolved. I was very upset. Suddenly I received a called from.. Sunny! Basically stating the car belonged to another dealership and they have not changed the name and he doesn't understand why. Never apologized to me. Asking me to go and send him the fines. Like if this is my fault. He is irresponsible and unforgiving. Till this day 05/17/2021 nothing has happened. The only reason he called me was because I told Jose I was going to take illegal action. Never will I recommend this Mentone Auto Dealership. read more

Have visited this location three separate times hoping for a change each time, however, all three times they mysteriously sold car that was looking for from website the night before. Then recommending closest match at nearly double ttar price! read more

I was looking for a used Honda Pilot and found one here. John was very helpful and let me test drive it. We even tested out the four wheel drive. Purchase made the same day, and they even took our old ratty Hyundai in as trade. I reccomend this place for quality used cars, and for the friendly, knowledgable employees. I will return as needed. read more

This is one of the worst experience that ever had in my life buying a vehicle purchase this vehicle about two weeks ago asking price is like 17,000 I put my $4000 down payments were about 430 A month they try to tell me that my credit score was really low and I know it wasn't so their financing is a joke drove it for about 20 minutes the truck pretty much power down engine light came on pulled over called the owner he said to bring it back To the dealership which I did they said it was a bad sensor basically the truck broke down three times in the same day they said that they would take it to the Dodge dealership to get it fixed they did not do that they basically buy cars from the car auction put it straight out to the lot no service done on them at all on any of your vehicles buyer beware very shady I end up getting my money back and going down to Huntington Beach Dodge and that basically the same truck at a better deal do not buy this place the owner Sunny This guy is a joke he said that he takes care of his customers he does not does not care about anybody but himself do not buy do not buy do not buy go to a big dealership where they actually certify the vehicles Do not buy any vehicle from a small dealership read more

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Don't trust this place. They sold me a car with transmission going out and engine light came on a week after I bought it. Also over charged me for DMV registration and have not sent me a refund. Bad business practices. read more

First they promise you a good Deal. I drove a hour to come and look at the car. And car is good then I come and bring what they wanted on down payment and now they want almost double. I will never come to this place again. Make me waist my gas and time. PS do t believe prices that are listed read more

This dealership is awesome with great customer service and friendly employees. They really work with you to get you into a car. They have very reasonable prices. My sister got a truck last week and me and my brother both left yesterday with vehicles. Would recommend you to go there for all your vehicle needs. read more

I recently purchased a 2013 Toyota Highlander from this dealer and it was a very smooth transaction. My sales representative John and the owner Sunny were very accommodating throughout the process. I can truly recommend Mentone Auto Sales. Rainer Stiller. read more

This dealership is awesome!! The staff are super friendly and they are also flexible and have options for you. They have nice cars at an affordable price. Their office is nice and they make you feel welcomed and at home. I would definitely recommend them to anyone who is in the process of looking for a car!!! Remy is awesome and very nice btw!!!! read more

I bought a car from here paid cash its stick i asked if i can trade it in for a same value vehicle and was told no . You would think paying 20, cash wouldve exchanged it for me so now im going to another dealer to purchase 2 more cars cash . Dont buy a car from here !!!!!!!!!!!!! read more

My wife and I came to this dealership and they helped us get a car! And Fernando, Jonathan , Alan , did everything they could so we could leave with a car today and even helped us with suggestions on insurance and helped us with lower insurance! read more

I had a very good experience buying a car here from the moment I walked in their customer service was awesome. They walked me through the entire buying process and I drove off with a car. Johnathon even helped me drive the car I purchased back to my house since I had drove there to look at the car. The car I purchased has given me absolutely no problems and I would buy here again. read more

Be careful getting a used car from here, they sold a car that broke down the next day and after I tried to get my money back they tried screwing me over in a bunch of ways. Don't go here, the staff is friendly but it's all for show. When your car messes up or you face a problem regarding money they don't care. I wouldnt even recommend this place to someone I hate. read more

Bait and switch dealer advertise cars at at One price then raise the price by $2,000 saying that the sticker price is a cash price only they'd rather let a car sit on their lot for a hundred and eighty days then sell it to you at sticker price i hope the bbb shuts this place down read more

I had a great experience at Mentone Auto Center Alan and Jonathan were really helpful i felt really comfortable with them. I definitely will recommend anyone looking for a vehicle to come here i love that it is family owned. The rest of the staff were all so great and friendly they have plenty of cars to choose from and great prices. I will definitely come back in the future to buy another car with them!!! read more

I purchased a vehicle from Mentone Auto Center on 11/15/2018 I told Fernando the sales person I was kind of scared to purchase a used vehicle, Fernando then promised me that the vehicle was great and it would not leave me stranded. Well the following Day 11/16/18 I drove it about 30 miles when the heater hose blew. leaving me and my 3 year old stranded. I messaged Fernando the sales person a video of the issue, Fernando then called me and sent his mechanic to take care of the problem. As soon as the mechanic arrived I asked him since it was a hose that carried the antifreeze to engine if it wasnt gonna affect the engine. he said no because I didn't drive it very far without antifreeze. but then he also mentioned to me that He didn't know why they sold me that vehicle he never checked it like he usually did with all other vehicles. On 11/19/2018 I took it in again because I connected my OBD machine and it pulled a code P0300. so that scared me since it means it was a misfire on a cylinder. Sunny the owner told me ill have my mechanic check it. they did, the mechanic told me it was an inactive code. Fernando said you see there is nothing to worry about I told him well it is something to worry about engine work is expensive. I left but still had that inactive code in the back of my mind knowing sooner or later I was going to get a CEL and I did a little bit after I hit the 1,000miles on 12/23/2018 once again I put the OBD machine and it pulled 2 codes P0300 and P0301. I took it in again on 1/3/2019 I wanted to talk to the owner Sunny which was impossible to do so. So I Talked to a young man as Fernando wasnt there yet. The young man explained to me that from what Sunny the owner and Fernado the sales person had told him, the mechanic was going to check it to let me know what was the issue but if it need any repairs I would have to pay out of my pocket. The mechanic checked it he pulled the spark plug wire of cylinder 1 and it was broken he said that was going to be the issue with the misfires I said ok great. but now I had to purchase the full set of spark plug wires he changed them and we cleared the codes. he stated you should be fine now. I was very thankful thinking that was the issue but No it wasn't like that at all as soon as I got home about 10 miles away from Mentone Auto Center the inactive code came back again I was going to pull into my driveway when the CEL came back on. now I have it at a shop and the work is going to be a little bit over $2,500.00 would of probably been better off purchasing from private party for less than the $11,000 I paid them to have a non drivable Chevy Tahoe. Very disappointed and to think I was gonna send my daughter to purchase a car there Not! Take your mechanic or OBD machine with you if your thinking of purchasing a vehicle there. Great customer service but after check gets cut to them the customer service is non existent. Oh thanks For saving me $15.00 on spark plug wires! I have to say this has been the worse experience I've had in my lifetime read more