1. Salerno's Service Center

1. Salerno's Service Center

0

Redlands, CA

Salerno's Service Center

4.8 (90 reviews)
Closed 8:00 am - 5:00 pm
Updated 3 months ago

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Response time

1 day

Response rate

100%

Services - Salerno's Service Center

Tire balancing

Tire installation

Tire Pressure Monitoring System repair

Salerno's Service Center Photos

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Recommended Reviews - Salerno's Service Center

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Reviews With Photos

3 days and less then 50mi after I got my vehicle back from Salerno's ...  Salerno's had installed the wrong coil pacs
Marcial T.

Salerno's will take your money and might take your car ! Find a trust worthy Mechanic This is going to be long so I hope your in for it I know for a fact they regularly place "mechanic's lien" on many vehicles and sell them off for profit. (They steal cars form people by charging more than owner can afford, they then sell those cars for profit) The name of this place should be called "Dewy , Cheatum, and How" I was blindsided how friendly and service oriented they seemed to be... However , my issue was not diagnosed correctly initially and once it was taken in for repairs the issue was never addressed correctly. 9 months from the initial time I left this Truck with Salerno's and I still have a misfire in Cylinder 6 The whole ordeal started 10/28/2024, when I decided to trust Salerno's with the head gasket repair... I know this a labor intensive job so I waited patiently, the head gasket job too two months to complete . Immediately after taking possession of my vehicle I got a check engine light ( I was not comfortable going back to Salerno's ) so I got a second opinion from the car Dr of Loma Linda . The car Drs told me that Salernos had installed the wrong coil packs and did not replace a broken coolant Temp sensor. I went back to Salerno's with the quote from the Car Dr. and dropped my vehicle off again to be repaired properly the next day 1/5/2025 I got my vehicle back again another two months later and was charged $819.24 for the mistakes they make . Fool me twice maybe but not a third time , at this point I refuse to ever trust Salerno's When I went to pick up my truck the second time it had multiple new scratches scrapes and dings all over the body and around the hood where tool were dropped in it (I pointed it out to the denial of owner Mark). He also assured me the second 1/2 of the coil pack was correct even though there is no firing order noted on it . This business changed me over $6,500 , and clearly they are not a quality shop. There lack of knowledge and ability should be a concern to everyone looking for anything more then an oil change. I know for a fact they regularly place "mechanic's lien" on many vehicles and sell them off for profit. (They steal cars form people by charging more than owner can afford, they then sell those cars for profit) If you have had similar experience with this or other mechanic please contact the California Bureau of Automotive Repair https://www.bar.ca.gov In the future I will be partnering with Legacy Automotive in Redlands. Legacy Automotive has earned my trust with quick, and quality service.

Jeremy A.

Mark Salerno and Alexandria and their crew are wonderful people I bought a Volvo back in a year ago or so and it was a terrible mess and he kept it alive and it died and he and the crew absolutely brought it back to life. really appreciated if you ever need work done in detail, detailed work and make sure that everything goes right marks your guy. It's not always easy and fun, but it always works out! know the work is great. I've been going there since I was a child and my dad's been going there since before I was born thank you to the crew. I'm 35

Corina M.

My friend had his car towed here this past weekend due to some major issues. The team here at the facility was very friendly, welcoming, and knowledgable --the experience was great and should there be any issues in the future, we will know where to come!

My 67' VW Bus at Salernos Service Center

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3 months ago

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5 days ago

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7 years ago

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2 years ago

Best mechanic in California. Honest and trustworthy. Jim can fix older cars as well as the newer ones.

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3 years ago

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3 years ago

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4 years ago

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4 years ago

Solved my problem, when other shops just charged me more money. Fair prices very communicative, will use again. Thanks Jude and Mark

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6 years ago

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4 years ago

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4 years ago

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4 years ago

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4 years ago

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5 years ago

Highly recommend. Spoke with owner in the phone. He answered all my questions. Great experience

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3 years ago

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7 years ago

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3 years ago

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3 years ago

Helpful and accommodating. They did a full inspection and were very honest on the findings.

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Ask the Community - Salerno's Service Center

Review Highlights - Salerno's Service Center

Mark Salerno was professional and he really cared about providing me with a positive customer experience.

Mentioned in 11 reviews

Read more highlights

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Mark's University Service

Mark's University Service

4.3
(71 reviews)

I have to honestly say that the level of service at Mark's Automotive has really improved under the…read morenew management. George, the new manager, goes way above and beyond to please his customers and I love his positive attitude, which is a very nice change for the better and not at all characteristic of the former management's style, so kudos to him! And the good news is that George is totally focused on management and customer relations and supervision of his technicians, and he doesn't do any of the actual repair work himself, so he doesn't have that grumpy, overworked, and irritated attitude that you will find in so many service stations. He is super friendly and super positive and goes out of his way to help. I was struggling so hard trying to get my car smogged, and George actually took time out of his busy schedule to encourage me and advise me on that, and he even volunteered to scan my car's system periodically to assess my progress in getting my vehicle's monitors to clear. Wow. So unbelievably nice! I actually think that it was his positive attitude and his encouragement that kept me going and kept me from feeling totally defeated. And it was that infectious positive spirit which enabled me to finally succeed in passing the smog test. His guys have also voluntarily filled my tires whenever they have gotten low. They will go the extra mile for you, which is refreshing and super impressive for such a small neighborhood shop! I have always appreciated the convenience of this location, and now I can also appreciate the level of care and personal attention that you will receive at Mark's under the new management. Thank you, George!

This shop is the only place I'll take my cars to for the rest of my life. My car was deemed…read more"unfixable" by Firestone in Redlands due to the frame being bent. I told George over the phone what the problem was and he was able to diagnose it over the phone. This is after my car sat there for 10 months due to me believing it wasn't fixable. George got my car back on the road in 3 days. Ever since that happened we've been coming here. They will fix your car without it being too pricey. George goes above and beyond for anyone and even gave me his personal number if I had any other issues. Highly recommend this shop.

Salerno's Service Center - tires - Updated July 2026

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