Ricky is super nice, friendly and chill. He did a great job and offered to fix my scratches on my…read moreback bumper for free! He also offer work done guarantee, for any problems happen to the work later on he promise to come back to fix it.

Showed up to my house within a day, did a good job even though my car was a little more damaged…read morethan I thought so he couldn't make it look brand new. But looks good and was done for a fair price. I appreciate the help!

This is the best body shop in the DMV! Someone hit my car and drove off while my car was parked on…read morethe street. Total Recon made the whole process so easy! I dropped my car off and was given a rental. They took care of all the negotiations with the insurance company and kept me informed the whole way. They only use OEM replacement parts and the results were fantastic! The detail job they did was also terrific. I always take my car here and recommend them to anyone that needs body work done!

I had a very disappointing and frankly frightening experience with Total Recon. My 2014 Tesla Model…read moreS was towed here on October 3, 2025, after an accident. They gave me a repair estimate of $17,335.18 on October 15, which seemed reasonable, and I assumed work was being done. For over two months, I waited with no updates. Suddenly, on December 5, they emailed demanding the loaner back immediately and threatened a police report for "failure to return a rental vehicle." I called their rep (Alfonso), who said he would extend the loaner--he never followed up. That evening, the loaner was remotely disabled (Valet Mode) while I was driving, stranding me overnight in 20°F snowy/rainy weather on a busy DC street. I had to pay for towing myself to avoid freezing. The next morning (December 6), they called police (Rockville and Prince George's County), claiming I failed to return the rental. They also told officers my Florida license was "fake" or fraudulent. Police cleared me immediately. I repeatedly explained my disabilities (immune-compromised, OCD, ADHD, anxiety) and asked for accommodations to get my medication and belongings from the loaner (less than ¼ mile away at a friend's house). They refused and left me stranded without transportation or meds ever since. Now they demand over $14,000 in storage/rental fees--almost as much as the repair estimate--yet no work was ever done on my car. I have video, emails, bills, and records. This was unsafe, unprofessional, and unacceptable. Avoid if you value safety and clear communication.

This is the best body shop in the area. Their quotes are very reasonable and the outcome is…read moreterrific. Their staff are responsive and very helpful.

I'm a new customer and I needed a simple headlight bulb replacement, and I was drawn to this…read morebusiness because of the high ratings and was not disappointed. I did call the business first and they were quick to answer the phone, and they said they could do the job and asked for the make and model so that they could contact their supplier and would call me back. The next day, while I hadn't heard back yet, I dropped by the business anyway, because I was at the library nearby. Ramon greeted me and I explained the issue, and they were able to find the part and replaced the bulb quickly on the spot, and I was done in less than 10 minutes! I was very appreciative of the excellent customer service, and I'll be back.

I keep my Tahoe in pristine condition and was concerned about any body work would being noticeable…read more I couldn't be more pleased with the quality of work that was done. The finish was smooth and a perfect paint blend. Pricing was competitive. Kevin was very professional and kept scheduled appointments which also helpful with my busy work schedule. Thank you!

Kevin, our advisor, was great. Imperial did a wonderful repair on our Honda CR-V. They even…read moredelivered the car to our home when the repair was completed. They are certified repair shop for all the major manufacturers. I highly recommend them if you in need of body work.

The work itself was great. However, trying to get answers as to the cost and how to work with our…read moreinsurance company, never happened. We ended up paying for the entire repair out of pocket, and were then informed that had we used our insurance Premier would have allowed us to use the $250 deductible coupon. Asked for clarification multiple times before scheduling and never received a straight answer. What would have cost us $250, ended up costing us $600 because Premier did not answer questions.

I had a big scratch on my left rear bumper by the wheel. It's an old car but in great shape. Their…read morequote was way more reasonable than another shop. Service was excellent & car looks great!

Gave us a really reasonable quote for body work and completed it with a quick turn around. Have…read moreused them 3 times on multiple different cars and enjoyed the service and responsiveness.

EXCELLENT company! I got 2 quotes, and theirs was a little higher than the other, but they also…read moreexplained why they needed to do the front panel also to make the paint blend in. It made sense, so we moved ahead. The insurance quote came in lower, and they assured me this was normal, that they would manage it, and that I wouldn't be paying more out of pocket. And they were right! They had to go back to the company 2 times but they got it resolved. AND they gave me my car back, with my sale completed, before they had finished getting final payment/paperwork from the insurance company. Did I mention that the workmanship is fantastic? You can't even see that there was any repair! If anything happens in the future, they already have my business. And they have yours too. Quality at a reasonable price; honesty you can count on.

I wish I could give more than 5 stars! As a consumer, I judge a successful transaction by the…read morequality of work, and the ease and convenience of doing business. Zamora's fixed my car in 3 days less than anticipated. And it looks better than brand new! Their relationship and proximity to Enterprise Rental car made is so incredibly easy to drop off and pick up my car and get the rental. In this day and age when people settle for an AI response and you feel like a pixel on the screen, it was so refreshing to deal with the staff at Zamora's. They were so pleasant and knowledgeable. It's never a good thing when you need body work, but when you do, you should immediately call Zamora's. They are spectacular!

They went above and beyond the requested service. Everything necessary was repaired plus a few…read moreitems I requested.

Second time working with LG Auto Body. They do great work. I'm particular about my car and detail…read moreoriented. The work looks seamless and flawless. Fair price, too, and quick turnaround. Thanks, Luis and LG Auto Body team!

Great place to take your dented vehicle, amazing body work, my q5 is back shiny and smooth.read more