I booked a gel manicure on a Groupon. The day of the appointment Kim, the owner, called to cancel because the tech was sick. On that call she was rude and basically said "do you go into your job when you get sick?" After I asked why my appointment was being canceled. When I called back later to schedule the repair appointment, her first response was "yea and what's the issue now?" -- already sounding annoyed before I even explained. The original tech was brand new (two weeks out of school). By the next day most of the nails were already peeling, cracking, and lifting. I had to drive 45 minutes each way a second time to get them fixed. The second tech (I don't remember her name, but she has an Afro) did a fantastic job. She was professional, communicated clearly, and corrected everything properly. If you somehow end up here, ask for her. After the fix I politely asked Kim if she could refund the $10 Groupon upcharge given the extra 90-minute round trip caused by their own work. She refused, kept pointing to the Groupon, offered no real apology, and made it clear that Groupon customers don't get the same consideration. The technical repair was excellent. Everything else -- the cancellation attitude, the phone tone, and the complete lack of ownership afterward -- was poor. I do not recommend this place, especially if you're coming in on a Groupon. read more

I went to Meraki for the first time yesterday and there is no doubt I will be back! It was a perfect salon experience beginning with my initial phone call to schedule my appointment. I was using a Groupon and I did not get any "attitude" like you do with some places when you say you're using a Groupon. They were extremely accommodating, and even changed the time of one of my appointments to a more convenient time when they realized it was available. When I arrived at the salon I was greeted warmly and given a comfortable place to sit while waiting for my first appointment. I was having my eyebrows waxed and a manicure and pedicure. Allison did all three services. It was the BEST eyebrow wax I have had in my life. It was practically painless and Allison checked with me throughout to make sure she was shaping them exactly how I wanted. The Groupon was for a gel manicure and gel pedicure, which made those less expensive than the regular manicure-pedicure. Allison was very helpful with picking a color (I'm indecisive). She even added a little extra sparkle for an accent nail without my asking for it. Everyone was so friendly. While I waited for a few minutes before my pedicure I was able to soak my feet and enjoy a glass of wine. (Pinot Grigio - my favorite!). The foot bath is not "jacuzzi" but frankly unless you put your foot right on the jets I never thought that mattered anyway. Care was taken to shape my toenails after my podiatrist had butchered them. After I was done I asked if I could sit and relax a while before getting in the car. I was welcomed and not rushed out. A perfect experience. read more

Meraki Hair Studio and Day Spa - My perfect manicure - Hair Salons Near Me - Middlesex, New Jersey

This is my go-to nail salon. I've tried the facial too. People are nice. Place is amazing! I love Tiarra and all the people who work there. read more

The ambiance was nice. The result ... not so much. The young lady doing my nails was very kind, very sweet. However, it's clear as to why they're offering Groupon services - my nails look terrible. It didn't fully hit me until I left. My nails were longer when I arrived but were filed down to a crazy length. The shape would've been fine but my middle finger nail is crooked AF - like when someone incorrectly placed an acrylic. The service took quite a bit of time but aside from some "sweet almond oil" on my cuticles, no lotion or anything was applied to my hands. No hot towels. NOTHING. Bruh, my cuticles look a mess and you can see the tips of my nails - clearly another coat was needed. You can't see it now, but there were also shreds of my nail hanging when I left. I can't say I'd return. read more

Meraki Hair Studio and Day Spa - Terrible. - Hair Salons Near Me - Middlesex, New Jersey

Jessica is something special . My nails are so sleek and shaped as if my own nails grew this long . Her polish is so smooth . Thanks meraki and Jessica ! Christeana read more

Meraki Hair Studio and Day Spa - Christeana's nails by Jess - Hair Salons Near Me - Middlesex, New Jersey

I called the place today and I'm still in shock. The rudeness of this woman I spoke with on the phone was unspeakable. Because I had Groupon, she requested $40 deposit NONREFUNDABLE. She told me since I'm not getting a haircut or blow out, only highlights, they need to make money. This is fraud. I reported this to Groupon. If you don't respect customers coming from Groupon, why do you offer one? I'm reporting this to the consumer affairs. There's no way this is legal. After paying $91 for Groupon, I have to pay $0 and it's nonrefundable for what?? read more

New to the area and found Jessika on Facebook for a manicure. I transitioned from dip powder to gel overlay after she explained the differences and benefits in detail. She is extremely talented and gives honest feedback about inspo pics (what will work and what doesn't). Very creative and lots of colors and glitters and design options to choose from. I showed her my new business logo and she matched it perfectly with a nail style for my launch! It is a little bit pricier but that's typical with full service salons. read more

Worst service, wife went for nails and potentially other work. Staff was very rude and extremely partial to select customers. They offered other customers wine, but were simply rude to me and tried to rush me out. The gel nails didn't even last a week. Please avoid... read more

Meraki Hair Studio and Day Spa - Gel came off within a week, in the wedding week. Not typical for this process. - Hair Salons Near Me - Middlesex, New Jersey

Was Beyond suprised price I paid for tape in extentions!! Im a hairdresser.. let it be known b4 appt.. brought my own remover AND HAIR!! It was less then 3 hrs!! No clients whole time I was there... 500!?!?! Shame on you!! I will NEVER BE BACK read more

Accepts payment for services you haven't even had yet then does not finish the work. Go elseware!

Great service. Finally found a place that knows how to take care of my hair. Love the spa services too. Atmosphere is very relaxing.

I've been there a couple of times , and every time I've gone the manager (or the owner, not sure if that's her) has been super rude to me. Kim does not know how to treat customers AT ALLLLL. Went there for the last time a few days ago to get my lashes filled and 3 days later most of them have fallen out. Save yourself the trouble and bad experience, and seek service elsewhere. read more

The salon owner, Kim Ross, has been my personal hair care expert for over 20 years. A day at Meraki is a priceless experience. Professional staff, great conversation and relaxing atmosphere. I would recommend you treat yourself to the Meraki experience. read more

I am in my 50s, have naturally curly hair and try as I might, I could never find a salon/stylist that could give me a cut/style that would work with my hair ONCE I GOT HOME. Then, Meraki opens up and it's within walking distance of my home so I figure maybe I'll just go in and get a consultation. I walked out with literally the best haircut I've had in my entire life AND I got to know some really nice people. The owner Kim and stylist Leona are really lovely people and I felt at home immediately. My teenage daughter who doesn't trust anyone with her hair saw my haircut and asked if she could go there for a cut, too. Kim spent quite a bit of time talking to her about what she wanted and my daughter was thrilled with her results as well. Kim gave her some pointers on managing her hair at home, too. Meraki, please don't go anywhere. We need you! read more

Jesica did my balayage. She did a great job!! Would definitely return. Book balayage early In the day this is a lengthy process.

Would have liked to know that there was only one girl doing nails. Took almost two hours to do a regular manicure and gel manicure. Wouldn't do a design because my nails were too small. Didn't even ask what kind of design i wanted, to consider if she could do it or not. Final product was not pretty. Got polish all over my moms hands. read more

Top of the line service. I went recently to get my nails done and callie did an amazing job. The salon was beautiful and the staff made me feel at home. They were hospitable and it definitely felt like a luxury experience. They certainly know how to treat a customer. I will definitely be going back. This is a place you must go. read more

i had a horrible experience felt very uncomfortable there and i just got a trim the owner was very mean to me i will never go back A trim is a quick service i dont know why they made such a big deal about the cost maybe they saved my hair coz i just got the ends trimmed i never got a full hair cut but they made me feel so unwelcome like i was a burden so i will go to fantastic sams or somewhere else read more