The team member Terry was extremely helpful, went above and beyond his service call and was very…read moreknowledgeable and extremely kind. Would highly recommend anyone who needs anything or needs any honest advice to go give Terry at O'reillys a visit!!

I've been here many times over the last few years. I've found the staff to be knowledgeable and…read morehelpful. Today, it was Angel that went above and beyond to help me with a couple of parts for my vehicle. Very grateful for his willingness to support and his efficiency. Thank you!

Since they moved to Main Street (building over. From R st location) their team has become terrible…read more They started out good at their new location were very helpful and friendly. Now there is a bunch of new team member that have bad attitudes and have no recommendations for car parts. I'm not going to this location anymore due to their uneducated and miserable team. Do yourself a favor and make the trip across town to olive and g location or just go to oreileys.

Went into Autozone for a brake light bulb and the employee was helpful and courteous. I had the old…read morebulb info but the employee was not able to locate the replacement with that info, so he waited while I made a call and got the auto's info and then was successfully able to locate the bulb. He even retrieved it from the aisle for me. There was no line when I went in so my visit was very short and sweet.

Really great service by Jeremy. Took the time to find our part then price match and order it for us.read more

Good service and good prices. They are helpful and courteous. I'll continue to use themread more

Outstanding service! Pep boys in Merced is now Advance Auto Parts. I was having trouble with my…read moreback-up camera in my Ford Fusion, was told by another dealership that my battery was bad so they could not read a code to complete the diagnostic. Ugh! I left there and went to Advance Auto Parts, Terry and boss man Jose, went above and beyond my expectations with not only selling me a battery for an awesome price, but installed it as well! Again, outstanding service! Anne M

Sarah went above and beyond to help get me home after my car battery died. Even though I…read moreunfortunately arrived right before closing, she helped me jump my car and helped me get a new battery. Her compassion, dedication, and know-how made what would have been an incredibly stressful night into one that was manageable and informative. My car is running great now, but it's comforting to know that Sarah and her colleagues are waiting if something like this ever happens again.

Do not go here they blatantly disregard California consumer laws. They refuse to follow civil code…read more1723. They did not tell me an item was non returnable until after purchasing the item. I saw this while leaving the store immediately walked back up to cash register and said I did not want the item since I could not return if not needed. They refused stating it was final sale. They did not tell me this before purchasing item, no signs posted at entrance or at registers stating limited return policy which is required by law. Steer clear of this shady place.

This store here in Merced has the rudest people (men) working here. My husband took a part to…read morereturn it as it was under warranty. ...and first they complained about the receipt because it was not like their new receipts. ...then the guy that finally got off the phone asked him what did he needed, and as he explained he looked at the receipt and saw another employees name on the receipt and said rudely ...."let him take care of this." Which this employee came in and said you will still have to pay for it! Never get parts from here. Funny how Auto Zone and O'Reilly have lifetime warranty on this part!

Had the best customer service today. Went in this morning to order a part for my husband's truck…read more It was here by 3:30 this afternoon.

After having a competitor drop the ball I called here. Not only were they helpful and friendly but…read moreI was able to place my order and have the parts delivered the same day!

My son is always working on his car and this is his go to store. This is also where I get my…read morewipers, filters, etc. it's a great location, plenty of parking, the corner of Olive and G, where Lyon's used to be. The workers are helpful, I've seen them out there putting on wipers, headlights and batteries for people. That's great customer service. Another cool thing here are the reward points. Every now and then they ask if I want to use my customer award points and it knocks down the bill $10 or so. Thats always a nice surprise. I choose Auto Zone on Olive and G.

5 men just standing there and non of them were able to help me placing the headlight of my car…read more I really needed help as I'm a woman that know absolutely 0 about cars, It sounds fair that If there were 5 man just standing there and I just purchase $40 lights I could get some assistance. The man said he couldn't do it because it was very complicated and my model car has some hooks and needed special tools! Well guess what went on YOUTUBE and change it myself in 10 minutes. How sad!!! Poor customer service do better.

that's by far the worst orielly I've ever been to. Dude at the counter had a really bad attitude…read morelike someone pissed in his coffee this morning, also didn't know anything. I'll still go to orielly but I'd rather drive to the Merced store. they are way way better

Was in need of a new battery and after auto zone turned me away saying they couldn't help me until…read moreit stopped raining due to needing them to remove the battery (it was a mist drizzle). Had it been raining hard I wouldn't have expected them to remove it and replace it. I called O'Reilly's auto parts down the street and they helped me right away. They removed and replaced the new battery I purchased from them, no hesitation. I was in and out within 10 minutes! Thank you Ben for the great customer service and being so helpful.

Thank you Gordon, and Ricky!…read more We had a horrible experience at ElkGrove Dodge, and although we were skeptical on any dealership in the the surrounding area, I'm glad we made the decision to reach out and explore Razzari. Our 2nd Dodge lease was up, and we were specifically looking for the new 2021 Dodge Durango R/T (tow and go package). Razzari had one we wanted. Due to us living in the East Bay, we wanted to avoid wasted time on both ends, so my fiance called the dealership to get information on the car, and talk numbers. He spoke with Gordon, the Manager, and he was very attentive and had excellent follow through. He was transparent, and did what he realistically could to get us near a price we were comfortable with. Although the pricing was more than we were currently paying for our current lease, we knew times are different, so we were willing to justify the payments. We made the drive out to Merced, and fell in love with the suv, and secured the deal. After 3 different leases, this was the most simplest, painless and quickest lease process we've experienced. We couldn't believe how quick the entire process was from start to finish. Ricky was also great, and personable. He made the process painless, and was very knowledge. We love our new suv. Thanks Razzari!

Had an oil change done while my 2020 Ram was in the shop for a cracked manifold in April 2026. Roy…read morewas great at getting my service contract to pay for the manifold but the oil change of all things was a disaster. Shortly after picking it up, I went to change the engine air filter and noticed it was covered in fresh oil. Took the air box off and saw about a 1/4 of a quart of fresh oil in the intake. Took it back to Razzari and a tech said that it's normal...don't think so man, you clearly overfilled the crankcase. Today (3 months later) I noticed dripping oil in the garage. I checked the oil filter and it was so loose it was about to fall off...not even remotely hand-tightened. So...combining the fact that Razzari has poor quality control in their service department AND the fact that they pitched me $4000 in "recommended maintenance" after nearly destroying my engine, I will never be going back to this laughable business. The rumors have always been true about Razzari dealerships...STAY AWAY.

fast quality service uses OEM parts not cheap but not expensive great staff will definitely returnread more

Overpriced! Took my 2006 Prius for a Hybrid Battery Replacement got a quote of $2800 for a…read moreremanufactured hybrid battery. It would take 2 weeks... Took it to Nishimoto Hybrid Repair in Fresno and got it replaced for $800 including 1hr of labor! Had it replaced that same day.