1. Mercer Experts Plumber

    1. Mercer Experts Plumber

    0

    Orange, CA

    Mercer Experts Plumber

    5.0 (3 reviews)
    Closed 8:00 am - 6:00 pm

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    7 years ago

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    The team at Done-Rite arrived on time and resolved all of the issues we were having (shower valve…read moreand slow drain). Their pricing was very transparent, and Jon and Victor also did an amazing job explaining everything they were doing! When they were doing drain snaking, they also provided useful advice on preventative maintenance! Overall, our experience with Done-Rite Plumbing was very satisfactory compared to various other plumbers that we have hired in the past. I highly recommend Done-Rite Plumbing.

    I called to schedule hydrojetting service, and while I wasn't in a rush, they were able to send…read moretechnicians out the very next day. After calling several other companies in the area, I found their pricing to be competitive. At the time of writing, they charged $850 to hydrojet both the main line and kitchen line. I also appreciated how fair they were with pricing. They realized that upon arrival the kitchen line clean out was inside the house, and noted that this would normally cost more due to the additional setup and cleaning involved. Despite this, they honored the original quote and did not increase the price. Our technicians, Logan and Bradley, were professional, respectful of our home, and careful not to damage anything or leave a mess while efficiently completing the job. What also stood out was the honesty. There were no high-pressure sales tactics or attempts to upsell additional work. Instead, Logan gave us a straightforward assessment of what to watch for in the future and walked us through potential options and their ballpark costs. This was a stark contrast to another plumbing company I had used previously, which told me I needed to replace the entire main line. Logan showed me the camera footage and confirmed the main line was actually in good condition and that he did not anticipate any significant work needed. Their honesty, professionalism, fair pricing, and respect for our home were much appreciated. I would highly recommend them to anyone looking for reliable plumbing services.

    THE Water Heater Company

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    The Water Heater Company did an excellent job replacing our 20-year-old water heater. One thing I…read morereally appreciate about this company is that they take the time to thoroughly inspect the issue, clearly explain what's going on, and provide multiple options without any pressure. Our technician, Erik Z., was punctual, professional, respectful, and extremely knowledgeable. After completing his initial inspection, he called me to explain the situation in detail, walked me through my options, and let me choose the solution that best fit my needs and budget. I never felt pressured to purchase additional services, and he was honest and informative throughout the entire process. Once the installation was complete, Erik followed up with me and provided a comprehensive home analysis report, diagnosis report, after-installation photos, and the invoice. The entire experience was smooth, organized, and efficient from start to finish. This is the second property where I've used The Water Heater Company, and both experiences have been outstanding. Scheduling an appointment is always quick and easy, and every technician I've worked with has been friendly, courteous, and professional. I highly recommend The Water Heater Company to anyone looking for honest, reliable, and high-quality service.

    I first spoke with Zach over the phone, and he was very pleasant, helpful, and easy to work with…read morethroughout the scheduling process. Daniel installed my new water heater today, and I couldn't be happier with the service. He was extremely thorough and never rushed the job. While replacing some valves, he discovered another leak from an old section of pipe and quickly identified the issue. He replaced the faulty pipe at no additional charge, which I greatly appreciated. Daniel was polite, professional, and patiently answered all of my questions, taking the time to explain everything clearly. He was also very careful while working, making sure to protect my walls and surrounding area when using a torch to solder the pipes. He kept the work area clean and showed great attention to detail throughout the installation. Overall, I am very satisfied with the work Daniel and Zach provided. Their professionalism, honesty, and quality workmanship made this a great experience. I would definitely recommend them to anyone needing a water heater installation.

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    Finally! Found a great plumber who does great work at a great price. I highly recommend them.read more

    Browsed through Yelp to find a trusted plumber and was fortunate to find Jeremy on his Yelp page. I…read morehad previously been overwhelmed by all the searches for larger plumbing companies and the lack of communication from requesting quotes and scope of service. I've always done most of the repairs around my home but some jobs have significantly more risk than reward, such as replacing a toilet wax ring (in which I was certain I would botch if attempting on my own). JBL had recent positive reviews and also immediately responded to my request for a quote through Yelp (and he shared possible additional costs for issues that he may encounter). His pricing was very reasonable, and we were able to book an appointment on the same week. After receiving service and seeing his workmanship, I can definitely recommend his service to those looking for a plumber! He helped replaced two toilet wax rings and ensured that I was able to see the progress of the repairs, such as showing the broken wax rings, which is a level of transparency that I can truly appreciate. One of the toilets even had roots growing around the flange but I wasn't charged extra because he shared it was not too challenging to remove. Will definitely contact Jeremy again for my plumbing needs due to his great service, easy communication, and reasonable prices.

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    Mo from Fast Water Heater Company was absolutely fantastic. We needed a new water heater pulled and…read moreinstalled on very short notice, and he came through without hesitation. He responded quickly, showed up when he said he would, and handled everything professionally from start to finish. He removed the old unit cleanly, installed the new one efficiently, and made sure everything was working perfectly before he left. He explained what he was doing, answered all of our questions, and left the area spotless. It's hard to find someone reliable when you're in a pinch, but Mo and Fast Water Heater Company exceeded expectations. If you need a water heater replaced and want it done right the first time, he's your guy. Highly recommend.

    Awful, awful, awful experience with Fast Water Heater Company…read more My Home Depot-purchased Rheem water heater failed while it was still under warranty. My warranty covered the replacement water heater but not the labor. I called Home Depot and they forwarded me to Fast Water Heater Company who insisted on cutting Home Depot out of the loop and installing a water heater from their supply rather than taking mine back to Home Depot. Even though I called at 1pm, they couldn't send someone until the next day. Over the phone, they quoted me: $859 for installation $153 for the permit $49 for a "disposal fee" (which they wouldn't need if they went through home depot) When their two installers arrived, they tried to upsell me $3500 worth of unnecessary and inflated charges. - They tried to sell me a $20 pan for $72 (not optional). - They would charge $160 for rolling the water heater on a hand-cart from their truck on the street to my ground floor water heater closet (no stairs, no lifting, not optional). - They tried to sell me a $35 expansion tank for $350 (optional, but they tried to scare me into thinking it wasn't. I later chatted with my engineer neighbor who said it was completely unnecessary). $859 for 2 hours of work is already an absurd hourly rate, and they're at least tripling the cost of every "not optional" add on. They ultimately quoted me over $2000 for all their "non-optional" up-charged add-ons, and I refused. I called around and found another installer who did the work for $950, including pans, hoses, and a trip to-and-from Home Depot. This company is taking advantage of people's trust in Home Depot and they should honestly be ashamed of themselves.

    Mercer Experts Plumber - plumbing - Updated July 2026

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